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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47463 Views
  • 66 replies
  • 25 likes
  • 47463 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880202 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880202 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26887 Views
  • 4 replies
  • 0 likes
  • 26887 Views
  • 4 replies
  • 0 likes

I can't search music

The last two days every time I try to search music Spotify will close and send me to my home page.on my phone??

  • Newbie
  • The last two days every time I try to search music Spotify will close and send me to my home page.on my phone??
  • Joe
  • Community Legend
  • 1048 Views
  • 3 replies
  • 0 likes
  • 1048 Views
  • 3 replies
  • 0 likes

Oops Something went wrong problem

Spotify keeps Something went wrong when I try to search something. Please find a way to stop this from happening.

  • Casual Listener
  • Spotify keeps Something went wrong when I try to search something. Please find a way to stop this from happening.
  • Joe
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Search not working

Search panel is not working on Nexus 6P running Nougat. After entering a search query, I see "Ooops, not working". I am connected to the internet, and can use other features (brrowsing playlists, whatever). Issue persisted after a reinstall.

  • Casual Listener
  • Search panel is not working on Nexus 6P running Nougat. After entering a search query, I see "Ooops, not working". I am connected to the internet, and can use other features (brrowsing playlists, wha...
  • Joe
  • Community Legend
  • 360 Views
  • 3 replies
  • 0 likes
  • 360 Views
  • 3 replies
  • 0 likes

Does not search for songs.

Hello everybody.My spotfy is not searching for any music or artist.It just appears "oops, something went wrong".can you help me please?

  • Newbie
  • Hello everybody. My spotfy is not searching for any music or artist. It just appears "oops, something went wrong". can you help me please?
  • Joe
  • Community Legend
  • 299 Views
  • 2 replies
  • 0 likes
  • 299 Views
  • 2 replies
  • 0 likes

Android stops Spotify whenever I kill working apps

Android stops Spotify whenever I kill working apps. I could not find a solution for this problem. I dont want android to kill Spotify when I kill other apps for more ram. I dont think this is about my phone or the android version. It is directly abou...

  • Casual Listener
  • Android stops Spotify whenever I kill working apps. I could not find a solution for this problem. I dont want android to kill Spotify when I kill other apps for more ram. I dont think this is about m...
  • phadeon
  • Casual Listener
  • 380 Views
  • 2 replies
  • 0 likes
  • 380 Views
  • 2 replies
  • 0 likes

Can't connect to internet on Samsung Galaxy s6 edge+ on cellular.

It suddenly happened today while I was out and about listening to music and it just would play the next song... So naturally I try restarting the phone, reinstalling spotify, deleting the stored cache and so on but nothing seemed to work. When I came...

  • Newbie
  • It suddenly happened today while I was out and about listening to music and it just would play the next song... So naturally I try restarting the phone, reinstalling spotify, deleting the stored cach...
  • Joe
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Can't start (connect) Spotify stream on Chromecast Audio

If I'm trying to start a stream on my Chromecast Audio via my Android App it just showing "Connecting" but never starts to play my songs. The only respons from the Chromecast Audio is the short sound, when connecting a new device.I'm on the newest Ap...

  • Newbie
  • If I'm trying to start a stream on my Chromecast Audio via my Android App it just showing "Connecting" but never starts to play my songs. The only respons from the Chromecast Audio is the short sound...
  • vikto_Or
  • Newbie
  • 311 Views
  • 1 replies
  • 2 likes
  • 311 Views
  • 1 replies
  • 2 likes

cuenta familiar

Tengo mi cuenta familiar e invite a mi hijo, quiere acceder desde su tablet samsumg pero ya dentro de su cuenta en la web a la hora de querer activarla cuenta em la opcion de "no soy un robot" no me aparecen los botones de continuar u omitir

  • Newbie
  • Tengo mi cuenta familiar e invite a mi hijo, quiere acceder desde su tablet samsumg pero ya dentro de su cuenta en la web a la hora de querer activarla cuenta em la opcion de "no soy un robot" no me ...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Error messages when trying to watch Shows

Some users may find they get an error message when trying to watch video Shows on Spotify. Content providers demand digital rights management (DRM) protection against unauthorized viewing of some of their content. Because only newer OS’s can satisfy ...

  • Spotify
  • Spotify
  • Some users may find they get an error message when trying to watch video Shows on Spotify.   Content providers demand digital rights management (DRM) protection against unauthorized viewing ...
  • Bashdavidson
  • Newbie
  • 4624 Views
  • 4 replies
  • 2 likes
  • 4624 Views
  • 4 replies
  • 2 likes

Chromecast: login failed after returning from other app cast

The chromecast spotify app shows "login failed" if a user does this steps:1) opens spotify2) cast to chromecast3) go to any other app which supports cast (ie youtube)4) cast to chromecast from that app5) returns to spotify6) try to cast to chromecast...

  • Newbie
  • The chromecast spotify app shows "login failed" if a user does this steps: 1) opens spotify 2) cast to chromecast 3) go to any other app which supports cast (ie youtube) 4) cast to chromecast fro...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Can't view all singles on an Artist's page?

A sudden change occured in my spotify app where I just can't see any singles on an artist's page, only the top 5. The option to view all singles has disappeared and it only let's me view all albums. Pls help? thanks

  • Newbie
  • A sudden change occured in my spotify app where I just can't see any singles on an artist's page, only the top 5. The option to view all singles has disappeared and it only let's me view all albums. ...
  • 390 Views
  • 0 replies
  • 0 likes
  • 390 Views
  • 0 replies
  • 0 likes

Downloaded too much?

Hi!I just got Premium and got a bit overzealous, downloading a lot of stuff. That filled my internal storage, so I went and un-downloaded albums from the app, but my storage appears just as full.I tried locating the files on my phone (Samsung Galaxy ...

  • Newbie
  • Hi! I just got Premium and got a bit overzealous, downloading a lot of stuff. That filled my internal storage, so I went and un-downloaded albums from the app, but my storage appears just as full. ...
  • Joe
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Add support for Google ChromeCast

Hola buenas noches. No puedo registrar mis datos para ser premium. El sistema indica que hubo problemas con mi proveedor de pago pero no es así. Ya intenté con 3 tarjetas, 2 de ellas son de crédito y la de débito tiene los fondos necesarios. Las 3 es...

  • Newbie
  • Hola buenas noches. No puedo registrar mis datos para ser premium. El sistema indica que hubo problemas con mi proveedor de pago pero no es así. Ya intenté con 3 tarjetas, 2 de ellas son de crédito y...
  • kopa7
  • Newbie
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Solved!! (help fast) how can I create a free trail today?

Hello all! I am going out of town first thing tomorrow morning and I need to create a free trail before then. Can anyone help me with this? You can call or text me at*snipped* or email me at *snipped*Thank you for any help you can offer!

  • Casual Listener
  • Hello all! I am going out of town first thing tomorrow morning and I need to create a free trail before then. Can anyone help me with this? You can call or text me at *snipped* or email me at&n...
  • Hubo
  • Community Legend
  • 655 Views
  • 3 replies
  • 0 likes
  • 655 Views
  • 3 replies
  • 0 likes

Can't listen offline (Android)

Hey I'm paying every month for a Premium Account on Spotify, but can't listen my music when I'm offline and just can listen to it when im connected with WiFi... Why? Thanks

  • Newbie
  • Hey 🙂 I'm paying every month for a Premium Account on Spotify, but can't listen my music when I'm offline and just can listen to it when im connected with WiFi... Why? 🤔 Thanks
  • Joe
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Trouble with the new interfaz

I have one trouble with the new interfaz, i've been update like 1 month and since that start changing the interfaz with the old one. And this force stop on spotify constantly

  • Newbie
  • I have one trouble with the new interfaz, i've been update like 1 month and since that start changing the interfaz with the old one. And this force stop on spotify constantly
  • Joe
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Decision between battery life and mobile data

Greetings community, I use Spotify a lot, as I got a premium membership.The playlists I listen to, I downloaded on my device, which is a Samsung Galaxy S7 with the newest Android on it.Now I got a flatrate with 1,5 GB per month and here starts the pr...

  • Casual Listener
  • Greetings community,   I use Spotify a lot, as I got a premium membership. The playlists I listen to, I downloaded on my device, which is a Samsung Galaxy S7 with the newest Android on it. N...
  • Joe
  • Community Legend
  • 743 Views
  • 3 replies
  • 0 likes
  • 743 Views
  • 3 replies
  • 0 likes

Stay Awake Problem

Hi, I recently purchased a Google Pixel, which runs Android 7.1. However, it seems to me that Spotify is using abnormally high amounts of battery, and it is keeping the phone awake and preventing it from "deep sleep" which makes it not as battery-eff...

  • Casual Listener
  • Hi, I recently purchased a Google Pixel, which runs Android 7.1. However, it seems to me that Spotify is using abnormally high amounts of battery, and it is keeping the phone awake and preventing it ...
  • 384 Views
  • 0 replies
  • 0 likes
  • 384 Views
  • 0 replies
  • 0 likes

How to make spotify stay on notification bar?

Hi All.Im currently using s7 edge.Initially even when i paused a music. Spotify would stay on the notification bar.But now when i pause the music or someone calls or even logging into pokemon go. Music stop but Spotify just disappear from the notific...

  • Newbie
  • Hi All. Im currently using s7 edge. Initially even when i paused a music. Spotify would stay on the notification bar. But now when i pause the music or someone calls or even logging into pokem...
  • Spr1t33
  • Newbie
  • 4382 Views
  • 2 replies
  • 2 likes
  • 4382 Views
  • 2 replies
  • 2 likes