Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47772 Views
66 replies
25 likes

47772 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880348 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880348 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26916 Views
4 replies
0 likes

26916 Views
4 replies
0 likes

Premium

Sempre que vou tentar assinar o Premium,aparece esse erro !Ôpa, algo deu errado. Tente de novo ou confira nossa área de ajuda de testes.Alguém pode ajudar ?

Cley1
Newbie
Sempre que vou tentar assinar o Premium,aparece esse erro ! Ôpa, algo deu errado. Tente de novo ou confira nossa área de ajuda de testes. Alguém pode ajudar ?
2016-11-21 5:43:58 PM
2016-11-22 2:35:17 AM
CarlosMaagno
Casual Listener
1468 Views
10 replies
3 likes

1468 Views
10 replies
3 likes

Acount Premium Fehler

Ich habe bereits eine Acount nach einer weile musste ich die App deinsterlieren habe sie aber am gleichen tag wieder insterliert und habe jetzt kein Premium mehrWas soll ich tun ?

Supermarkt
Newbie
Ich habe bereits eine Acount nach einer weile musste ich die App deinsterlieren habe sie aber am gleichen tag wieder insterliert und habe jetzt kein Premium mehr Was soll ich tun ?
2016-01-21 7:50:48 PM
2016-11-21 9:39:40 PM
StarkerFisch
Newbie
361 Views
1 replies
0 likes
Premium

361 Views
1 replies
0 likes

Sudden massive data download while on mobile data

Hi all, I have been using and enjoying Spotify on an Android smart phone for years with no issues. Suddenly this afternoon the App decided to download 17GB of data while I was connected to mobile data. This has cost me £26 in a few minutes! I don't k...

boatman12
Casual Listener
Hi all, I have been using and enjoying Spotify on an Android smart phone for years with no issues. Suddenly this afternoon the App decided to download 17GB of data while I was connected to mobile dat...
2016-11-13 8:15:41 PM
2016-11-21 9:01:08 PM
Joe
Community Legend
453 Views
3 replies
0 likes

453 Views
3 replies
0 likes

[Desktop] problem with of-screen help me please

I can not figure out how to listen to music when locking the screen, off-screen spotify closes by itself

Alessiapinciaro
Casual Listener
I can not figure out how to listen to music when locking the screen, off-screen spotify closes by itself
2016-11-21 4:45:38 PM
2016-11-21 8:49:35 PM
Joe
Community Legend
343 Views
5 replies
0 likes

343 Views
5 replies
0 likes

Spotify taking up too much space

It is taking up almost 3 gigabytes on my phone and all my offline songs are stored on my SD Card. I don't know what to do or how to fix it ;-;

_lumpkins_
Newbie
It is taking up almost 3 gigabytes on my phone and all my offline songs are stored on my SD Card. I don't know what to do or how to fix it ;-;
2016-11-21 7:44:20 PM
2016-11-21 8:35:28 PM
Joe
Community Legend
1894 Views
2 replies
0 likes

1894 Views
2 replies
0 likes

Reporting ads you find offensive

Hi there, I installed the App on my Samsung 4 Android phone as well as in Windows. But as soon as I type the name in Search, " Find your favourite music" Search for songs, artist, albums, playlists and profiles, it says : " Ooops, something went wron...

MayP
Newbie
Hi there, I installed the App on my Samsung 4 Android phone as well as in Windows. But as soon as I type the name in Search, " Find your favourite music" Search for songs, artist, albu...
2016-11-21 7:40:37 PM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

Usuario indeseado.

Por error deje mi cuenta de Spotify abierta en el celular de un amigo y ahora él lo utiliza solo porque tengo premium y él no quiere pagar y no quiere cerrar mi cuenta en su celular, por ende no puedo escuchar mi musica tranquilo porque me la quita o...

NoxianSoulCR
Newbie
Por error deje mi cuenta de Spotify abierta en el celular de un amigo y ahora él lo utiliza solo porque tengo premium y él no quiere pagar y no quiere cerrar mi cuenta en su celular, por ende no pued...
2016-11-21 7:38:49 PM
217 Views
0 replies
1 likes

217 Views
0 replies
1 likes

PAYMENT

I can't reach the payment page because i got an error everytime that i select my plan:

joaoandreotti
Casual Listener
I can't reach the payment page because i got an error everytime that i select my plan:
2016-11-21 6:46:50 PM
204 Views
0 replies
0 likes

204 Views
0 replies
0 likes

Superuser Contribution paid for premium. not working

I paid for premium after downloading the 48 hour free trial. I have tried logging out and logging back in and it still says that I don't have premium. totally regret paying 10 dollars for this headache

dshifferly
Newbie
I paid for premium after downloading the 48 hour free trial. I have tried logging out and logging back in and it still says that I don't have premium. totally regret paying 10 dollars for this head...
2012-11-04 3:03:30 AM
2016-11-21 6:34:42 PM
patrickt1966
Newbie
1617 Views
2 replies
6 likes

1617 Views
2 replies
6 likes

Alphabetical Sorting in App is Different from Desktop version of Spotify

As the title suggests, the app sorts differently when sorted alphabetically than the desktop version of Spotify does. The desktop version excludes words like "a" or "the" when sorting alphabetically, but the android app does not, which is super annoy...

cbelisle7
Newbie
As the title suggests, the app sorts differently when sorted alphabetically than the desktop version of Spotify does. The desktop version excludes words like "a" or "the" when sorting alphabetically,...
2016-11-21 3:28:14 PM
2016-11-21 5:01:11 PM
Joe
Community Legend
188 Views
1 replies
0 likes

188 Views
1 replies
0 likes

Kappaleet eivät soi

Laitan listan soimaan, niin joka toinen kerta "kappale ei ole saatavissa offline-tilassa" tai ohjelma pyörittää kappaleita alhaalla (kappale vaihtuu sekunnin välein, ei soi). Nettiyhteydessä ei ole ongelmaa, ohjelmasta on uusin versio.

j0hann4
Newbie
Laitan listan soimaan, niin joka toinen kerta "kappale ei ole saatavissa offline-tilassa" tai ohjelma pyörittää kappaleita alhaalla (kappale vaihtuu sekunnin välein, ei soi). Nettiyhteydessä ei ole o...
2016-11-21 4:52:03 PM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

log in

cant log in as a popup keeps asking me to join premium which......i joined and its debited from my account ....whats going on..also all my playlists have disappeared patsy

user-removed
Visitor
cant log in as a popup keeps asking me to join premium which......i joined and its debited from my account ....whats going on..also all my playlists have disappeared patsy
2016-11-21 4:02:34 PM
2016-11-21 4:49:55 PM
Leed2451
Newbie
285 Views
2 replies
0 likes

285 Views
2 replies
0 likes

Daily Mixes won't cast to my PS4 from Android phone

Is anyone else having this problem? I try and get a daily mix started from my phone and then click to play on the PS4 and it just sort of hangs for a bit and it never happens. On the PS4 it looks like the app logs out and restarts and it never plays....

user-removed
Visitor
Is anyone else having this problem? I try and get a daily mix started from my phone and then click to play on the PS4 and it just sort of hangs for a bit and it never happens. On the PS4 ...
2016-11-19 4:12:25 PM
2016-11-21 4:39:50 PM
Joe
Community Legend
806 Views
2 replies
0 likes

806 Views
2 replies
0 likes

I can't play a local file saved in my desktop

https://support.spotify.com/is/using_spotify/playlists/listen-to-local-files/I followed the instructions but I get the errors that I took screenshots about.Edit: I can listen on my desktop.

ege00_TR
Casual Listener
https://support.spotify.com/is/using_spotify/playlists/listen-to-local-files/ I followed the instructions but I get the errors that I took screenshots about. Edit: I can listen on my desktop.
2016-11-21 4:34:25 PM
210 Views
0 replies
0 likes

210 Views
0 replies
0 likes

Solved!! Unknown available device shows up in android app.

When run Spotify on my android phone, an unknown Chrome Cast device shows up as nearby.I do not own any Chrome Cast and none is connected to my wifi. What is going on?I checked the router, and it's only me who is connected.Also, already changed passw...

Zigge777
Casual Listener
When run Spotify on my android phone, an unknown Chrome Cast device shows up as nearby. I do not own any Chrome Cast and none is connected to my wifi. What is going on? I checked the router, and it...
2016-11-19 10:59:59 AM
2016-11-21 4:29:37 PM
Zigge777
Casual Listener
3633 Views
4 replies
1 likes

3633 Views
4 replies
1 likes

Problem with 30 minutes ads free music.

When i click it, it gives me blank/black screen and no sound/music.

Brendan_Wang
Regular
When i click it, it gives me blank/black screen and no sound/music.
2016-11-21 3:32:28 PM
149 Views
0 replies
0 likes

149 Views
0 replies
0 likes

[All Android] Storage Area Not Found

Hi. I have an Huawei P8 lite. I want to save all song in SD card, but i don't find the storage option. Somebody can help me. Thank you for the helping.

bettertoear
Newbie
Hi. I have an Huawei P8 lite. I want to save all song in SD card, but i don't find the storage option. Somebody can help me. Thank you for the helping.
2016-11-21 12:53:33 PM
2016-11-21 2:22:56 PM
Joe
Community Legend
208 Views
1 replies
0 likes

208 Views
1 replies
0 likes

Problemas para compartilhar musicas via Spotify - Share issues

Estou com problemas para compartilhar musicas. Antes quando clicava em compartilhar, havia a opção "Mandar para", e enviar direto para alguem dentro do proprio aplicativo. Quando clico em compartilhar, abre a janela "Compartilhar usando o" seguido de...

DuFalcao
Newbie
Estou com problemas para compartilhar musicas. Antes quando clicava em compartilhar, havia a opção "Mandar para", e enviar direto para alguem dentro do proprio aplicativo. Quando clico em compartilha...
2016-11-21 2:02:34 PM
888 Views
0 replies
0 likes

888 Views
0 replies
0 likes

Sony MDR-10RBT - Play/Pause button wont work with spotify

Hi! This headset is paired with Samsung Galaxy Note 2 3g - N7100 The button works well with phonecalls and the original music player that came with the phone. With Spotify the volume -/+ and skip track work, but the pause/play button wont work.. I re...

ysoligard
Casual Listener
Hi! This headset is paired with Samsung Galaxy Note 2 3g - N7100 The button works well with phonecalls and the original music player that came with the phone. With Spotify the volume -...
2013-11-08 2:20:35 PM
2016-11-21 12:39:34 PM
finwefeanor
Casual Listener
3821 Views
3 replies
1 likes

3821 Views
3 replies
1 likes

How can I remove a device from Connect?

I have three devices listed under "Show Available Devices" section on my phone: -SM-N9005 (This device) -SM-P600 (Unavailable for playback) -SM-P600 How can I get rid of the duplicate SM-P600 tablet that is always listed as unavailable (under listing...

pmm_fin
Gig Goer
I have three devices listed under "Show Available Devices" section on my phone: -SM-N9005 (This device) -SM-P600 (Unavailable for playback) -SM-P600 How can I get rid of the...
2014-05-04 10:03:54 AM
2016-11-21 12:13:00 PM
rpvdb
Casual Listener
4761 Views
24 replies
1 likes

4761 Views
24 replies
1 likes

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