Not on WiFi and Music skips!

I had this problem before and I had to reset up a new account and my song list was transferred. I don't know why it started happening all of a sudden. I have a Family plan and that means they would all have to start over with their own play lists if ...

• cplancaster
• Casual Listener
• I had this problem before and I had to reset up a new account and my song list was transferred. I don't know why it started happening all of a sudden. I have a Family plan and that means they would a...
• 2016-10-20 6:22:30 PM
• 233 Views
• 0 replies
• 0 likes

Playlist

All my playlist have disappeared and I cant download them. Not happy at all. How can I get my playlist downloaded so I can listen to them

• jarvislcrawford
• Casual Listener
• All my playlist have disappeared and I cant download them. Not happy at all. How can I get my playlist downloaded so I can listen to them
• 2016-10-20 7:58:45 AM
• 2016-10-20 5:59:15 PM
• Joe
• Community Legend
• 268 Views
• 3 replies
• 0 likes

App goes in crash

Hi all.I've a problem with Android app.Every time i try to open the details of a song in reproduction (the menu where i see the cover of the song and other commands of reproduction) the app goes in crash and i can't open it again.I need to delete all...

• Fonzy_84
• Newbie
• Hi all. I've a problem with Android app. Every time i try to open the details of a song in reproduction (the menu where i see the cover of the song and other commands of reproduction) the app goes ...
• 2016-10-20 3:27:43 PM
• 2016-10-20 3:56:39 PM
• Joe
• Community Legend
• 425 Views
• 1 replies
• 0 likes

[PREMIUM] Problem downloading the best quality songs/albums/playlists

Hi. I have problem with offline musics' quality. To get the best quality (checked settings the best quality is on) I have to uninstall app, remove all Spotify files, install Spotify and redownload albums/songs again. After this I get songs with the b...

• markspl_
• Music Fan
• Hi. I have problem with offline musics' quality. To get the best quality (checked settings the best quality is on) I have to uninstall app, remove all Spotify files, install Spotify and redownload al...
• 2016-10-20 9:46:02 AM
• 2016-10-20 3:07:36 PM
• markspl_
• Music Fan
• 422 Views
• 2 replies
• 0 likes

How can I check which songs Spotify can't download?

I have quite a lot of playlists selected to be downloaded to phone, but every so often (couple times a day at least) I see this notification that spotify is trying to download song 0 from 11, and then it stops. Clearly some of the playlists contain s...

• depesz
• Gig Goer
• I have quite a lot of playlists selected to be downloaded to phone, but every so often (couple times a day at least) I see this notification that spotify is trying to download song 0 from 11, and the...
• 2016-10-20 12:37:59 PM
• 2016-10-20 2:16:16 PM
• depesz
• Gig Goer
• 481 Views
• 2 replies
• 0 likes

Spotify on Lock Screen/Action Bar

New Galaxy S7 with updates, fresh install of Spotify. Music plays, home screen widget works, but not widget on Lock Screen or on the drop down menu like there used to be.

• Kizc
• Newbie
• New Galaxy S7 with updates, fresh install of Spotify. Music plays, home screen widget works, but not widget on Lock Screen or on the drop down menu like there used to be.
• 2016-10-20 1:13:07 PM
• 2016-10-20 1:39:09 PM
• Joe
• Community Legend
• 483 Views
• 1 replies
• 0 likes

Offline mode bug?

For the last few versions now - I can't recall exactly when it happened- but I've noticed what I can only call a bug.Problem:Any time Spotify is closed out of memory in Offline mode it clears your playlists (even synced songs/lists) and you are REQUI...

• mbarker1981
• Newbie
• For the last few versions now - I can't recall exactly when it happened- but I've noticed what I can only call a bug. Problem: Any time Spotify is closed out of memory in Offline mode it clears...
• 2016-10-20 4:07:46 AM
• 2016-10-20 10:51:36 AM
• Joe
• Community Legend
• 637 Views
• 1 replies
• 0 likes

Cromecast randomly skipping songs

When I'm casting Spotify from my nexus 6p to a chromecast at work it will randomly stop playing and skip the song it was playing, like it's halfway in a song and then it just goes to the next song.

• g3minii
• Casual Listener
• When I'm casting Spotify from my nexus 6p to a chromecast at work it will randomly stop playing and skip the song it was playing, like it's halfway in a song and then it just goes to the next song.
• 2016-10-20 9:31:51 AM
• 381 Views
• 0 replies
• 0 likes

no crosfade on premium

• piotr_1234
• Newbie
• 2016-10-16 8:55:28 PM
• 2016-10-20 7:07:31 AM
• marlonsphere
• Roadie
• 394 Views
• 1 replies
• 0 likes

Jim Beam advertisement always crashes app

As the subject states, the Jim Beam advertisement always crashes the Spotify app. I am currently using 6.3.0.882. Is this a common issue, or is it something that only I have experienced? Every other ad plays without any issue.

• ceres
• Newbie
• As the subject states, the Jim Beam advertisement always crashes the Spotify app. I am currently using 6.3.0.882. Is this a common issue, or is it something that only I have experienced? Every other ...
• 2016-10-15 7:43:54 PM
• 2016-10-20 6:58:20 AM
• marlonsphere
• Roadie
• 352 Views
• 1 replies
• 0 likes

Spotify crash when i log in to facebook account.

Spotify crashing when i log in to account linked with facebook. I tried to find a way to inlink my account from facebook but it appears to be impossible, since there is no way to contact support and that appears to be the only way to do it. When i lo...

• Nandig8
• Newbie
• Spotify crashing when i log in to account linked with facebook. I tried to find a way to inlink my account from facebook but it appears to be impossible, since there is no way to contact support and ...
• 2016-10-16 10:34:35 PM
• 2016-10-20 6:47:25 AM
• marlonsphere
• Roadie
• 806 Views
• 1 replies
• 0 likes

Missing downloads after factory reset on Galaxy S5.

I've just done a factory reset on my galaxy s5 and reinstalled spotify. However ny downloaded files on my sd cards aren't showing up in my library. They are still on my sd card and I've selected the sd option within spotify.How do I get the fresh ins...

• bmccombe1
• Newbie
• I've just done a factory reset on my galaxy s5 and reinstalled spotify. However ny downloaded files on my sd cards aren't showing up in my library. They are still on my sd card and I've selected the ...
• 2016-10-18 6:41:51 AM
• 2016-10-20 6:30:43 AM
• marlonsphere
• Roadie
• 276 Views
• 1 replies
• 0 likes

Spotify deletes downloading songs, why?

• nikycasa99
• Newbie
• 2016-10-18 2:43:19 PM
• 2016-10-20 6:25:22 AM
• marlonsphere
• Roadie
• 566 Views
• 3 replies
• 0 likes

Can't play songs, but can only play on shuffle

I tried the free 7 day trial and after that it doesn't let me play any music, but only when I press the shuffle play is when it could play. Could anyone help out?

• Kusuma_tre
• Newbie
• I tried the free 7 day trial and after that it doesn't let me play any music, but only when I press the shuffle play is when it could play. Could anyone help out?
• 2016-10-16 4:34:11 AM
• 2016-10-20 6:21:51 AM
• StevenYuan
• Music Fan
• 550 Views
• 2 replies
• 0 likes

Premium features on Android not working

I own a premium account so I guess I can download music on my device and hear it whitout Internet connection. The fact is that if I open Spotify without connection, it does not show my music or playlist (previously downloaded), sometimes it crashes u...

• juanm86
• Newbie
• I own a premium account so I guess I can download music on my device and hear it whitout Internet connection. The fact is that if I open Spotify without connection, it does not show my music or playl...
• 2016-10-18 4:03:54 PM
• 2016-10-20 2:20:08 AM
• marlonsphere
• Roadie
• 265 Views
• 1 replies
• 0 likes

Spotify doesn't let me use audio controls through a bluetooth radio?

I always connect my phone(running android 6.0.1) to my car radio's bluetooth, I have a bunch of music playing apps that let me use the controls on the radio, but when I connect with spotify it doesn't let me use any controls. Is this a bug or am I do...

• Kingofawesome13
• Casual Listener
• I always connect my phone(running android 6.0.1) to my car radio's bluetooth, I have a bunch of music playing apps that let me use the controls on the radio, but when I connect with spotify it doesn'...
• 2016-10-19 3:22:07 PM
• 2016-10-20 2:06:21 AM
• Joe
• Community Legend
• 695 Views
• 4 replies
• 2 likes

New phone and I can not access previous premium

I recently got a new phone and I had set up my spotify account on my old one. RIP i dropped it in my bowl of ramen noodles. I was paying for premium then and now when I log in it is telling me to try premium free trial and all if my saved music and p...

• MoonbeamFlower
• Casual Listener
• I recently got a new phone and I had set up my spotify account on my old one. RIP i dropped it in my bowl of ramen noodles. I was paying for premium then and now when I log in it is telling me to try...
• 2016-10-19 12:02:01 AM
• 2016-10-20 1:56:16 AM
• Joe
• Community Legend
• 332 Views
• 3 replies
• 0 likes

SPOTIFY ON GEAR FIT 2

Hello, Im From Mexico, just bought my Gear Fit 2, however, I cannot find the native Spotify app on the gear store. Is it available yet?

• Fabicles
• Newbie
• Hello, Im From Mexico, just bought my Gear Fit 2, however, I cannot find the native Spotify app on the gear store. Is it available yet?
• 2016-10-20 1:46:27 AM
• 2016-10-20 1:52:30 AM
• Joe
• Community Legend
• 339 Views
• 1 replies
• 0 likes