Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Saturday
Sumit_Ghosh
Casual Listener
52007 Views
67 replies
25 likes

52007 Views
67 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
882191 Views
11 replies
51 likes
Android
Guide
Troubleshooting

882191 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27430 Views
4 replies
0 likes

27430 Views
4 replies
0 likes

Playlist Download Don't Work

Hi I'm using spotify on my Samsung device it was working fine ( Downloading ) I never encoutred this kind of problem .My 4G Is On I Can Access the playlist online My Download Settings are on ( Cellular Download Option is on )But yet it won't download...

roelor
Regular
Hi I'm using spotify on my Samsung device it was working fine ( Downloading ) I never encoutred this kind of problem . My 4G Is On I Can Access the playlist online My Download Settings are on...
2016-10-07 3:22:10 AM
2016-10-07 11:02:07 AM
Joe
Community Legend
762 Views
11 replies
0 likes

762 Views
11 replies
0 likes

downloadet songs lost

Hello,three times it came over me, that all my downloadet Songs (2.800) was lost.From one moment to an other Spotify dont want to play any song and i see, the Button "Download" - that first was green, is now grey and all Songs are gone.So i have to w...

user-removed
Visitor
Hello, three times it came over me, that all my downloadet Songs (2.800) was lost. From one moment to an other Spotify dont want to play any song and i see, the Button "Download" - that first was g...
2016-10-05 3:04:05 PM
2016-10-07 10:22:59 AM
user-removed
Not applicable
420 Views
4 replies
0 likes

420 Views
4 replies
0 likes

Playlist Folders on Android

Why can't I see the playlist folders that I created with the Spotify Windows desktop program when running Spotify on Android? I was reading some old posts from 2012, and it appeared that Spotify back then was about to release an Android version that ...

robert99999
Newbie
Why can't I see the playlist folders that I created with the Spotify Windows desktop program when running Spotify on Android? I was reading some old posts from 2012, and it appeared tha...
2016-10-07 7:12:36 AM
2016-10-07 9:02:27 AM
Cat68
Newbie
882 Views
2 replies
0 likes

882 Views
2 replies
0 likes

Music starts playing when plugged in to charge

I have a Samsung s7 and have a new issue whereby the phone will start Spotify and begin playing music when put on to charge. This started about two weeks ago. I have had Spotify for several years and this phone for at least 6 months and it has only j...

hrawal
Casual Listener
I have a Samsung s7 and have a new issue whereby the phone will start Spotify and begin playing music when put on to charge. This started about two weeks ago. I have had Spotify for several years and...
2016-10-07 7:41:36 AM
yesterday
Isabutterfly
Visitor
2491 Views
4 replies
0 likes

2491 Views
4 replies
0 likes

Solved!! Radio Playback freezes after liking a song

DescriptionWhen listening to a music on radio, playback and screen will lock up after liking a song.Buttons work to an extent; you can pause playback/skip to next song, but playback will not resume. What are the steps you took to get to the error/iss...

JasonFTFW
Regular
Description When listening to a music on radio, playback and screen will lock up after liking a song. Buttons work to an extent; you can pause playback/skip to next song, but playback will not resu...
2013-04-24 10:18:24 PM
2016-10-07 8:48:01 AM
finsterkatz
Newbie
1919 Views
7 replies
3 likes
Android
freeze
lock up
Radio

1919 Views
7 replies
3 likes

Charged by my credit card, but still free account!

Hello,I went on Premium tonight, my credit card just charged me, but I still free account.I've already tried to clean the cache and log out many times, but still doesn't work.I attached a picture of my debt on credit card.Please, help me...Thanks a l...

Cocahell
Newbie
Hello, I went on Premium tonight, my credit card just charged me, but I still free account. I've already tried to clean the cache and log out many times, but still doesn't work. I attached a p...
2016-10-02 3:28:16 AM
2016-10-07 7:40:06 AM
marlonsphere
Roadie
282 Views
1 replies
0 likes

282 Views
1 replies
0 likes

Groupon $2 premium promo.

Hi. I was wondering if the spotify 2month for $2 promo works for all your devices. It seemed to only highlight playstation as it was an exclusive or something. Thanks in advance for the help

Lit_Tricky
Casual Listener
Hi. I was wondering if the spotify 2month for $2 promo works for all your devices. It seemed to only highlight playstation as it was an exclusive or something. Thanks in advance for...
2016-10-02 8:40:07 PM
2016-10-07 7:37:04 AM
marlonsphere
Roadie
454 Views
1 replies
0 likes

454 Views
1 replies
0 likes

Spotify Android client offline downloads disappear

According to Spotify FAQ I should be able to listen to downloaded music for about 30 days until I have to get online again.Today, in the morning I listened to tracks at home. All the tracks from my Playlist were downloaded for listening offline. When...

Gregster
Newbie
According to Spotify FAQ I should be able to listen to downloaded music for about 30 days until I have to get online again. Today, in the morning I listened to tracks at home. All the tracks from my...
2016-10-03 4:12:17 PM
2016-10-07 6:36:43 AM
marlonsphere
Roadie
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

I have more then enough GB

I don't know if this has been answered already but I have a 128GB in my S7. Why has my downloads stopped at 11.2 GB. Is it suppose to be like that? Is it actually limited?

ShiRo_Artz
Newbie
I don't know if this has been answered already but I have a 128GB in my S7. Why has my downloads stopped at 11.2 GB. Is it suppose to be like that? Is it actually limited?
2016-10-07 6:14:29 AM
2016-10-07 6:30:42 AM
marlonsphere
Roadie
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

Mysongs error

After i delete my app and doing a new download, my songs don't play anymore and when i search the album that i wanna ear it's impossible download or play the songs. And i'm premium member..

Carla666
Newbie
After i delete my app and doing a new download, my songs don't play anymore and when i search the album that i wanna ear it's impossible download or play the songs. And i'm premium member..
2016-10-07 6:02:48 AM
2016-10-07 6:15:51 AM
marlonsphere
Roadie
218 Views
1 replies
0 likes

218 Views
1 replies
0 likes

Says I'm abroad but I'm home!

So it happened that I was abroad for one month so I changed the country on my profile in order to listen to it for more than 14 days and it actually worked without any problem. Now that I'm back home I changed again the country selecting my home one ...

elisabucci
Newbie
So it happened that I was abroad for one month so I changed the country on my profile in order to listen to it for more than 14 days and it actually worked without any problem. Now that I'm back home...
2016-10-04 12:16:27 PM
2016-10-07 5:54:55 AM
marlonsphere
Roadie
234 Views
1 replies
0 likes

234 Views
1 replies
0 likes

After updating my phone, Spotify erased all my saved music and won't let me resave it

I have a One Plus X, and when I woke up this morning I was propted with a new firmware upgrade for Oxygen OS. I downloaded the new firmware. After rebooting my phone, I went to use spotify, only to discover that most of my music had been unsaved. FIr...

user-removed
Visitor
I have a One Plus X, and when I woke up this morning I was propted with a new firmware upgrade for Oxygen OS. I downloaded the new firmware. After rebooting my phone, I went to use spotify, only to d...
2016-10-06 11:56:03 PM
2016-10-07 5:44:46 AM
marlonsphere
Roadie
269 Views
1 replies
0 likes

269 Views
1 replies
0 likes

this song is not available

First if u can answer in german id would be great but there's a problem today first time i started spotify and on 19/20 songs there is (this song is not available but i don't know why it wasn't a special song or something like this ... for example ki...

siiriuouz
Newbie
First if u can answer in german id would be great 🙂 but there's a problem today first time i started spotify and on 19/20 songs there is (this song is not available but i don't know why it ...
2016-10-04 6:46:30 PM
2016-10-07 4:49:53 AM
marlonsphere
Roadie
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

"This song is not availible"

Every time I try to stream a song that I have not downloaded, I keep getting the message "This song is not availible". I have been a premium member for over a year and this has never happened up until last week

MLO1911
Newbie
Every time I try to stream a song that I have not downloaded, I keep getting the message "This song is not availible". I have been a premium member for over a year and this has never happened up unti...
2016-10-04 6:59:46 PM
2016-10-07 4:47:09 AM
marlonsphere
Roadie
253 Views
1 replies
0 likes

253 Views
1 replies
0 likes

android freezing problem

songs randomly freeze while playing and then app won't open for a while, never used to do this?

aomer001
Newbie
songs randomly freeze while playing and then app won't open for a while, never used to do this?
2016-08-20 7:55:01 PM
2016-10-07 3:45:50 AM
marlonsphere
Roadie
332 Views
2 replies
0 likes

332 Views
2 replies
0 likes

Daily Mix doesn't refresh every day and doesn't reflect music tastes

The day the Daily Mix feature was rolled out to me, it produced four mixes. This was almost two weeks ago, and the songs on the daily mixes have not changed at all. This is especially frustrating because while two of the mixes do reflect my music tas...

bandgeek055
Newbie
The day the Daily Mix feature was rolled out to me, it produced four mixes. This was almost two weeks ago, and the songs on the daily mixes have not changed at all. This is especially frustrating bec...
2016-10-06 12:06:19 AM
2016-10-07 3:38:29 AM
marlonsphere
Roadie
8588 Views
1 replies
2 likes

8588 Views
1 replies
2 likes

Bluetooth Track Queue

when connected to Bluetooth - Spotify does not provide the track queue / list, it only displays the current track information. I have been a long-time Google Play user, where I would have both the track info and queue of upcoming songs, when connecte...

user-removed
Visitor
when connected to Bluetooth - Spotify does not provide the track queue / list, it only displays the current track information. I have been a long-time Google Play user, where I would h...
2016-10-06 4:22:32 AM
2016-10-07 3:38:08 AM
user-removed
Not applicable
1678 Views
2 replies
0 likes
bluetooth
Car
track queue

1678 Views
2 replies
0 likes

Reinstalling Spotify

I have a android, galaxyou S7 (I am a Premium user) Recently songs have either stopped playing half way through or songs that I've had have been "unable to play". I've read reinstalling the app can fix this issue. My concern is will I lose my saved s...

zachlee40
Newbie
I have a android, galaxyou S7 (I am a Premium user) Recently songs have either stopped playing half way through or songs that I've had have been "unable to play". I've read reinstalling the app can f...
2016-10-06 11:24:32 PM
2016-10-07 3:23:31 AM
marlonsphere
Roadie
764 Views
2 replies
0 likes

764 Views
2 replies
0 likes

Way to know in which playlist/s is any given song at once

I have many songs in my play list . I'm not a subscriber. This music is already downloaded. I want to listen to my playlist . But all it will do is let me listen in shuffle. How do I listen to what I want.

Hollywoodbucks
Newbie
I have many songs in my play list . I'm not a subscriber. This music is already downloaded. I want to listen to my playlist . But all it will do is let me listen in shuffle. How do I listen to what I...
2016-10-07 2:12:53 AM
2016-10-07 2:53:08 AM
Joe
Community Legend
292 Views
2 replies
0 likes

292 Views
2 replies
0 likes

Cargo a cuenta antes de tiempo

Por que si compro mi cuenta ya me hace el cargo a la cuenta antes de tiempo. Por favor quiero saber por que pasa esto

Chinobili08
Newbie
Por que si compro mi cuenta ya me hace el cargo a la cuenta antes de tiempo. Por favor quiero saber por que pasa esto
2015-10-23 7:21:52 PM
2016-10-06 11:31:57 PM
marcosensation
Casual Listener
474 Views
2 replies
1 likes

474 Views
2 replies
1 likes

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