Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
a week ago
Timbo6sic6
Casual Listener
68379 Views
69 replies
26 likes

68379 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29044 Views
5 replies
0 likes

29044 Views
5 replies
0 likes

Spotify app uses all my phone storage even though it is saving to SD card

Hello, first time posting to this forum.I'm having the following problem.I've been using spotify for about a year and a half and had no problem whatsoever. But now i have the following problem in my LG G4 beat with 8GB of internal memory.It shows me ...

monuza
Casual Listener
Hello, first time posting to this forum. I'm having the following problem. I've been using spotify for about a year and a half and had no problem whatsoever. But now i have the following pro...
2016-09-10 7:53:17 PM
2016-09-10 12:13:49 AM
monuza
Casual Listener
500 Views
2 replies
0 likes

500 Views
2 replies
0 likes

Stop yelling at people

Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify basically yelling at them via the header bars.

Kamran
Composer
Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify bas...
2016-09-10 10:08:54 PM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

4 Issues

I have been using Spotify for about 3 months on my Chromebook, Nexus tablet, and Galaxy phone. I like the depth of the library but can't figure out why the following features don't exist (at least to my knowledge):1--why can't I reorder my custom-mad...

bmfc1
Regular
I have been using Spotify for about 3 months on my Chromebook, Nexus tablet, and Galaxy phone. I like the depth of the library but can't figure out why the following features don't exist (at least to...
2016-01-17 11:39:20 PM
2016-09-10 5:00:04 PM
bmfc1
Regular
586 Views
2 replies
0 likes
Favorite Songs
Playlists
Recently Played
suggestions

586 Views
2 replies
0 likes

Solved!! [Nexus 5] Music Interrups When Returning App From Lock Screen

I experience a weird and annoying bug after upgrading to Android 6.0 on my Nexus 5 device. I lock the phone when music is playing, app is on top and "My Music" screen is active (or any playlist screen that is currently running). If I return app from ...

Decoded
Casual Listener
I experience a weird and annoying bug after upgrading to Android 6.0 on my Nexus 5 device. I lock the phone when music is playing, app is on top and "My Music" screen is active (o...
2015-11-11 11:12:57 AM
2016-09-10 2:48:20 PM
Decoded
Casual Listener
2202 Views
1 replies
0 likes
Android 6.0
lock screen
marshmallow
Nexus 5
Widget

2202 Views
1 replies
0 likes

Playing music

So what's happening is when I start playing a song, e.g. selecting from a playlist, the song starts really loud but then goes to normal volume again. It's getting really annoying so I was just wondering if anyone else has this issue or has a fix for ...

Ty27tp
Casual Listener
So what's happening is when I start playing a song, e.g. selecting from a playlist, the song starts really loud but then goes to normal volume again. It's getting really annoying so I was just wonder...
2016-09-08 7:23:57 PM
2016-09-10 1:08:43 PM
Ty27tp
Casual Listener
616 Views
5 replies
0 likes

616 Views
5 replies
0 likes

Android crashes when opening another app

Hi Spotify Com, The issue i´m having is that the app had been crashing since the last update (i believe was more that 1 month now) and the app is crashing more often that what it normally does, what i have realized that make the crash to happen is op...

johnny11716
Newbie
Hi Spotify Com, The issue i´m having is that the app had been crashing since the last update (i believe was more that 1 month now) and the app is crashing more often that what it normally do...
2016-09-10 2:30:13 AM
242 Views
0 replies
0 likes

242 Views
0 replies
0 likes

Sign Up For Premium - Cant Login

So i signed up for premium two days ago, went to log in on my tablet- kept saying my password was wrong. Ended up changing my password 3 times, and they all still say it's wrong no matter if they're right. Can now no longer sign in my phone either. T...

Steph110
Newbie
So i signed up for premium two days ago, went to log in on my tablet- kept saying my password was wrong. Ended up changing my password 3 times, and they all still say it's wrong no matter if they're ...
2016-09-10 2:03:42 AM
743 Views
0 replies
0 likes

743 Views
0 replies
0 likes

Pressing the watch now button and not working.

When I watched the ad for 30 minutes ad free I only received 17 minutes (4:13 to 4:30) I have had this happen more than 3 times.

Harrison2234
Casual Listener
When I watched the ad for 30 minutes ad free I only received 17 minutes (4:13 to 4:30) I have had this happen more than 3 times.
2016-09-10 1:36:26 AM
382 Views
0 replies
0 likes

382 Views
0 replies
0 likes

Turns off

After a couple songs the music stops even mid songs

Lillysmom
Casual Listener
After a couple songs the music stops even mid songs
2016-09-09 6:06:34 PM
187 Views
0 replies
0 likes

187 Views
0 replies
0 likes

Battery Drain

I have a brand spanking new Galaxy S7, with a huge 3000mAh battery. I thought I'd listen to some music for 30 mins, to find my battery had drained by 12%, whist using the 'offline' feature (I'm a premium member). Why is this app absolutely eating my ...

Xenoous
Casual Listener
I have a brand spanking new Galaxy S7, with a huge 3000mAh battery. I thought I'd listen to some music for 30 mins, to find my battery had drained by 12%, whist using the 'offline' feature (I'm a pre...
2016-06-29 1:48:05 PM
2016-09-09 4:40:57 PM
navaira
Roadie
1334 Views
4 replies
1 likes

1334 Views
4 replies
1 likes

Lost all offline data!!!

I just lost all my offline data it said because I used more than 3 offline device.Actually I only use 1 device and it was used online and offline all the time, that's my Android phone (samsung a5 2016)All my downloaded data has been removed. It's rea...

AndreEdward
Newbie
I just lost all my offline data it said because I used more than 3 offline device. Actually I only use 1 device and it was used online and offline all the time, that's my Android phone (samsung a5 2...
2016-09-09 11:37:31 AM
281 Views
0 replies
0 likes

281 Views
0 replies
0 likes

Switch

How can I do to have two devices playing music at the same time on my spotify account?

DanielCorrales
Newbie
How can I do to have two devices playing music at the same time on my spotify account?
2016-09-09 6:01:38 AM
2016-09-09 11:24:00 AM
Joe
Community Legend
282 Views
1 replies
0 likes

282 Views
1 replies
0 likes

Spotify App pretends I'd be offline

Hi.My Name is Lisa and I got my Spotify (Premium) via drei Austria. Just phoned there and they couldn't help me with anything beside my payment. My problem is that the Spotify App pretends I'd be offline though I'm surfing and using Whatsapp etc. sim...

narime
Newbie
Hi. My Name is Lisa and I got my Spotify (Premium) via drei Austria. Just phoned there and they couldn't help me with anything beside my payment. My problem is that the Spotify App pretends...
2016-09-09 9:03:06 AM
316 Views
0 replies
1 likes

316 Views
0 replies
1 likes

Can`t share songs.

Do not get the alternative share and post to, instead i get a menu with facebook, messenger, mail etc. And when i go to messages i get kiced out! This is on my android fone. I have reinstaled the app it did not help.

Eirinmaaso
Casual Listener
Do not get the alternative share and post to, instead i get a menu with facebook, messenger, mail etc. And when i go to messages i get kiced out! This is on my android fone. I have reinstaled the app...
2016-09-08 10:54:10 PM
2016-09-09 8:45:41 AM
Eirinmaaso
Casual Listener
383 Views
2 replies
0 likes

383 Views
2 replies
0 likes

All my playlists are gone

All my playlists are gone.. how do i get them back? Not deleted.

Xzoron
Casual Listener
All my playlists are gone.. how do i get them back? Not deleted.
2016-09-09 7:53:55 AM
2016-09-09 8:11:06 AM
Xzoron
Casual Listener
242 Views
1 replies
0 likes

242 Views
1 replies
0 likes

Issues with Offline syncing

Hi So I'm having trouble with two things, as listed below. I've been doing this for a while now and it's worked fine before but I recently upgraded to Android 6.0 and for some reason, it won't work now.1. Adding custom music to my Spotify Android app...

JLYang
Casual Listener
Hi 🙂 So I'm having trouble with two things, as listed below. I've been doing this for a while now and it's worked fine before but I recently upgraded to Android 6.0 and for some reason, it won't ...
2016-09-09 7:12:33 AM
190 Views
0 replies
0 likes

190 Views
0 replies
0 likes

NO PUEDO ESCUCHAR CANCIONES IMPORTADAS

He importado canciones desde el disco duro de mi computador. Creé la nueva lista de reproducción, he intente descargar las canciones en mi telefono, pero no resulta. Aparece un constante "Esperando para descargar". Soluciones por favor.

MARTAU
Newbie
He importado canciones desde el disco duro de mi computador. Creé la nueva lista de reproducción, he intente descargar las canciones en mi telefono, pero no resulta. Aparece un constante "Esperando p...
2016-09-09 6:15:05 AM
494 Views
0 replies
1 likes

494 Views
0 replies
1 likes

No pause button gear fit2

When I am playing music through the spotify app via my phone I do not get a pause button on the Spotify app on the gear fit 2. I only see a play button. Touching the play button dosent effect the play back as music continues to play. I reinstalled th...

Dcharles329
Newbie
When I am playing music through the spotify app via my phone I do not get a pause button on the Spotify app on the gear fit 2. I only see a play button. Touching the play button dosent effect the pla...
2016-09-09 5:42:22 AM
333 Views
0 replies
1 likes

333 Views
0 replies
1 likes

Android App Skips Songs

Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below mentioned: 1) It skipps songs continuously, until reaches end of pl...

Test2
Spotify
Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below menti...
2013-02-20 5:04:25 PM
2016-09-09 1:06:46 AM
cplancaster
Casual Listener
4984 Views
10 replies
2 likes

4984 Views
10 replies
2 likes

Same Songs on random after half an hour

Good Evening,I just bought Spotify Premium because I wanted to listen to my 1000+ Songs on my way to work. Everything worked fine, I downloaded all songs and now I can listen to them offline. But after a while, mainly after half an hours he repeats t...

TheRealZurkio
Newbie
Good Evening, I just bought Spotify Premium because I wanted to listen to my 1000+ Songs on my way to work. Everything worked fine, I downloaded all songs and now I can listen to them offline. But a...
2016-09-08 8:44:47 PM
2016-09-08 12:10:07 AM
osornios
Spotify Star
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

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