All my downloaded music has been deleted on android

I had 12gb of music downloaded onto my phone. All this music has been deleted from save on the app. I am in Malawi for 10 weeks and my only access to internet is over mobile data. The app has been connected to the internet regularly over this data. T...

• tomdonaghy
• Newbie
• I had 12gb of music downloaded onto my phone. All this music has been deleted from save on the app. I am in Malawi for 10 weeks and my only access to internet is over mobile data. The app has been co...
• 2016-07-23 7:47:15 AM
• 203 Views
• 0 replies
• 0 likes

cant find my downloads

Hi, im argentinian sorry for my english, my problem is: i have a lot of albums on my sd card, all that was downloaded from spotify, i´ve listened many time but today i cant find the music. The storage show the space how music occupe but in the app do...

• gonzalderete
• Casual Listener
• Hi, im argentinian sorry for my english, my problem is: i have a lot of albums on my sd card, all that was downloaded from spotify, i´ve listened many time but today i cant find the music. The storag...
• 2016-07-22 1:39:33 PM
• 2016-07-23 2:11:19 AM
• osornios
• Spotify Star
• 881 Views
• 2 replies
• 0 likes

This song is not available

Why has spotify recently started saying 'this song is not available' when I have spotify premium and my Internet seems to be working fine?

• LottieMillie
• Casual Listener
• Why has spotify recently started saying 'this song is not available' when I have spotify premium and my Internet seems to be working fine?
• 2016-07-23 1:50:53 AM
• 183 Views
• 0 replies
• 0 likes

This song is not available

Why does it occasionally come up with 'this song is not available' when my Internet seems to be working fine and I pay for spotify premium?

• LottieMillie
• Casual Listener
• Why does it occasionally come up with 'this song is not available' when my Internet seems to be working fine and I pay for spotify premium?
• 2016-07-23 1:38:14 AM
• 184 Views
• 0 replies
• 0 likes

My Chemical Romance -The Sharpest Lives Problem

Hey I just bought premium and I wanted to listen to The Sharpest Lives by MCR and it's not the album version of the song despite being listed under The Black Parade. It seems to be a demo recording or some form of live version, any ideas on what's go...

• ToxicFox93
• Newbie
• Hey I just bought premium and I wanted to listen to The Sharpest Lives by MCR and it's not the album version of the song despite being listed under The Black Parade. It seems to be a demo recording o...
• 2016-07-22 12:39:11 AM
• 389 Views
• 0 replies
• 0 likes

" This track is unavailable "

Hi!First I'm french so if I do some mistakes I'm sorry! I had a Galaxy S6 Edge and I bought a Galaxy S7 Edge and on these two devices I have the same problem! When I want to listen to any song an error appears : " Ce titre n'est pas disponible " ( " ...

• TheoBfy
• Casual Listener
• Hi! First I'm french so if I do some mistakes I'm sorry! I had a Galaxy S6 Edge and I bought a Galaxy S7 Edge and on these two devices I have the same problem! When I want to listen to any song an e...
• 2016-07-21 6:49:31 PM
• 2016-07-22 11:10:15 PM
• osornios
• Spotify Star
• 490 Views
• 5 replies
• 0 likes

Streaming playback keeps stopping when using other apps

I have a Sony Xperia Z5 and Spotify premium.I use it with my Bose SoundLink colour.The app has started to randomly stop playback when using other apps. As soon as you go back into Spotify, playback resumes.Sometimes it's okay for half an hour. Other ...

• Alx-hen
• Newbie
• I have a Sony Xperia Z5 and Spotify premium. I use it with my Bose SoundLink colour. The app has started to randomly stop playback when using other apps. As soon as you go back into Spotify, pl...
• 2016-07-22 9:18:55 PM
• 155 Views
• 0 replies
• 0 likes

Activity Feed Doesn't Work

I've been using Spotify on Android for several months and the Activity Feed has never, ever worked, not even once. I am certainly following people, and I can see the feed on Desktop (even though it itself only sporadically works, and ceases functioni...

• ehidle
• Casual Listener
• I've been using Spotify on Android for several months and the Activity Feed has never, ever worked, not even once. I am certainly following people, and I can see the feed on Desktop (even though it i...
• 2015-09-11 6:53:25 PM
• 2016-07-22 7:41:03 PM
• BustedJynx
• Regular
• 504 Views
• 5 replies
• 0 likes

My device wouldn't play offline

HiMy phone device wouldn't play offline, and I have deleted all devices that I had. I have had this problem now for my first month of member as premium.

• Yngvis3
• Casual Listener
• Hi My phone device wouldn't play offline, and I have deleted all devices that I had. I have had this problem now for my first month of member as premium.
• 2016-07-21 11:38:05 PM
• 2016-07-22 7:22:52 PM
• Yngvis3
• Casual Listener
• 202 Views
• 2 replies
• 0 likes

The ofline content is deleted every two mothn or so.

Hello, Its very anoying that I need to download all the songs over and over every two month, more or less, and I am not deleting any file when that happen. It had happened with three of my android devices and it is more frecuent with my Xperia. I had...

• meltkiss
• Casual Listener
• Hello,   Its very anoying that I need to download all the songs over and over every two month, more or less, and I am not deleting any file when that happen. It had happened with three of my a...
• 2016-07-22 6:55:29 PM
• 192 Views
• 0 replies
• 0 likes

3 devices problem

Spotify keeps telling me that I have reached the maximum number of devices (3) and consequently deletes all of my downloaded songs, I don't have it on any other devices - help???

• josie0910
• Casual Listener
• Spotify keeps telling me that I have reached the maximum number of devices (3) and consequently deletes all of my downloaded songs, I don't have it on any other devices - help???
• 2016-07-19 12:48:54 PM
• 2016-07-22 6:01:32 PM
• Joe
• Community Legend
• 526 Views
• 7 replies
• 0 likes

Will i be charged after the 7 day trial?

I clicked on the 7 day trial by accident and I can't cancel it. Now I'm wondering will I start be charged after that? I didn't put any credit card information in.

• calisha8
• Newbie
• I clicked on the 7 day trial by accident and I can't cancel it. Now I'm wondering will I start be charged after that? I didn't put any credit card information in.
• 2016-07-22 5:22:35 PM
• 2016-07-22 5:25:12 PM
• Joe
• Community Legend
• 173 Views
• 1 replies
• 0 likes

spotify on galaxy 6

I uninstalled spotify from my galaxy 6, I reinstalled it via google play but can't locate it on my phone, when I go to install it again via google play, it shows it as being installed but I can't find it on my phone.

• dchanson55
• Newbie
• I uninstalled spotify from my galaxy 6, I reinstalled it via google play but can't locate it on my phone, when I go to install it again via google play, it shows it as being installed but I can't fin...
• 2016-07-22 5:03:25 PM
• 199 Views
• 0 replies
• 0 likes

Music stops playing

After two or three songs the music stops playing. I have downloaded the latest version and deleted my cache as well as uninstalling and reinstalling.... nothing has worked. I have a galaxy s7 phone but the problem does not seem to occur on my iPad......

• LottieMillie
• Casual Listener
• After two or three songs the music stops playing. I have downloaded the latest version and deleted my cache as well as uninstalling and reinstalling.... nothing has worked. I have a galaxy s7 phone b...
• 2016-07-22 3:32:03 PM
• 2016-07-22 3:52:49 PM
• LottieMillie
• Casual Listener
• 211 Views
• 2 replies
• 0 likes

How can I sync my local files from the PC on the spotify app of my phone (android)?

• michahb64
• Regular
• 2016-07-22 2:40:21 PM
• 2016-07-22 3:04:48 PM
• Joe
• Community Legend
• 218 Views
• 1 replies
• 0 likes

My spotify for samsung s6 stop playing behind other applications

When playing with spotify and the application suddenly stops playing? How to fix this?

• Slaekke
• Regular
• When playing with spotify and the application suddenly stops playing? How to fix this?
• 2016-07-22 1:14:57 PM
• 2016-07-22 2:39:05 PM
• Joe
• Community Legend
• 229 Views
• 1 replies
• 0 likes

[BUG] Spotify has Alzheimers

Hello, My Spotify keeps on forgetting the last song it played. No matter if I just wait some hours or if I restart my phone. I'm using Spotify mostly offline on my mobile, since I don't have the best dataplan in Germany. As soon as I switch back to o...

• husky110
• Casual Listener
• Hello,   My Spotify keeps on forgetting the last song it played. No matter if I just wait some hours or if I restart my phone. I'm using Spotify mostly offline on my mobile, since I don't have...
• 2016-07-22 1:08:52 PM
• 239 Views
• 0 replies
• 0 likes

Constant crashes on samsung galaxy note 3

So my Spotify will play fine for 2 -3 songs then it will crash and I'll have to open and start my Playlist again, this never stops. It has been happening for a month or so. I have premium, Uninstalled and reinstalled, removed my SD card none of this ...

• SimoneRocks
• Newbie
• So my Spotify will play fine for 2 -3 songs then it will crash and I'll have to open and start my Playlist again, this never stops. It has been happening for a month or so. I have premium, Uninstalle...
• 2016-07-22 10:10:16 AM
• 208 Views
• 0 replies
• 0 likes