Kickd off preimum

I have lost everything on my spotify account, when to go use it and told me to log in again so i did and im back to free and lost all my music which took ages to get. Have tried everything through the help pages to try get it sorted but cant figure o...

• user-removed
• Visitor
• I have lost everything on my spotify account, when to go use it and told me to log in again so i did and im back to free and lost all my music which took ages to get. Have tried everything through th...
• 2016-07-15 4:41:00 AM
• 2016-07-15 6:23:11 AM
• jasonklein34
• Newbie
• 439 Views
• 2 replies
• 1 likes

Music playing

My old downloaded music plays but whether I use WiFi or data no new shows play! I click on a song and it says it unavailable and if I'm playing a downloaded Playlist half way through I have to turn my screen back on for the next song to play. I put a...

• Morrdani
• Newbie
• My old downloaded music plays but whether I use WiFi or data no new shows play! I click on a song and it says it unavailable and if I'm playing a downloaded Playlist half way through I have to turn m...
• 2016-07-15 5:43:23 AM
• 178 Views
• 0 replies
• 1 likes

Data being chewed up on android when streaming

So Spotify has eaten up a huge chunk of music, both times from a few hours of streaming music (as evidenced in the screenshot).Music streaming quality is set to normal, downloads are set to WiFi only and the estimations are that 1gb of data = 24hrs.S...

• JFlamestar
• Newbie
• So Spotify has eaten up a huge chunk of music, both times from a few hours of streaming music (as evidenced in the screenshot). Music streaming quality is set to normal, downloads are set to WiFi on...
• 2016-07-15 4:41:12 AM
• 166 Views
• 0 replies
• 0 likes

I can't download the music because of the setting

when I want to download the music, I can't download the music because of the setting. The Spotify told me, 'go to the setting to download using cellular'. I have opened the setting many times but it doesn't working. Help me what I have to do

• raniaamm
• Newbie
• when I want to download the music, I can't download the music because of the setting. The Spotify told me, 'go to the setting to download using cellular'. I have opened the setting many times but it ...
• 2016-07-15 4:02:30 AM
• 203 Views
• 0 replies
• 0 likes

Email deleted and password forgotten9

I forgot my password and my recovery email was deleted from a hack 6 months ago so i how can i send my recovery email to a new email?

• Devil20202
• Casual Listener
• I forgot my password and my recovery email was deleted from a hack 6 months ago so i how can i send my recovery email to a new email?
• 2016-07-15 2:50:47 AM
• 2016-07-15 2:52:32 AM
• Devil20202
• Casual Listener
• 316 Views
• 1 replies
• 0 likes

Samsung Gear Support

I want to purchase the Samsung Galaxy J7 android.. And i want to connect to my WI-FI and synch my spotify playlist, is this possible?

• 12126508316
• Newbie
• I want to purchase the Samsung Galaxy J7 android.. And i want to connect to my WI-FI and synch my spotify playlist, is this possible?
• 2016-07-15 1:45:58 AM
• 194 Views
• 0 replies
• 0 likes

Up next feature keeps double playing songs

When I add more than 5 songs to my up next queue, some of them will play on infinite repeat until I manually select the next one. Any way to fix this?

• BurgledBandit
• Newbie
• When I add more than 5 songs to my up next queue, some of them will play on infinite repeat until I manually select the next one. Any way to fix this?
• 2016-07-15 1:37:37 AM
• 167 Views
• 0 replies
• 0 likes

Unable to go into Songs

When I try and open my saved "songs" section in the left hand of Spotify, it hangs with the loading circle. It is quite an extensive list.

• wilkinsb
• Newbie
• When I try and open my saved "songs" section in the left hand of Spotify, it hangs with the loading circle. It is quite an extensive list.
• 2016-07-14 12:14:07 AM
• 196 Views
• 0 replies
• 0 likes

Upload songs?

How do I upload songs into a Playlist that aren't supported by Spotify? I have a Galaxy S5. Thanks

• Consie7772
• Newbie
• How do I upload songs into a Playlist that aren't supported by Spotify? I have a Galaxy S5. Thanks
• 2016-07-14 10:24:02 PM
• 2016-07-14 11:23:35 PM
• Joe
• Community Legend
• 337 Views
• 1 replies
• 0 likes

[Android] cannot send message without facebook

Hello, I understand that not having Facebook is unusual these days, but I think it's a worthwhile edgecase Bug: Cannot send a track to a friend, either by full name, or Spotify name Reproduction steps:Disconnect from Facebook Use android client (5.0....

• igbert
• Casual Listener
• Hello,   I understand that not having Facebook is unusual these days, but I think it's a worthwhile edgecase 😁   Bug:  Cannot send a track to a friend, either by full name, or Sp...
• 2016-03-23 10:49:38 PM
• 2016-07-14 9:52:47 PM
• Chris_D
• Music Fan
• 358 Views
• 2 replies
• 1 likes

Android left hand mode crash

Hi all, Recently Spotify started crashing after starting up and clicking on whatever(scrolling works fine). What I noticed is that te layout is reversed, I use android in left hand mode. But the thing is that Spotify worked perfectly fine before in l...

• YakiSoba
• Casual Listener
• Hi all,   Recently Spotify started crashing after starting up and clicking on whatever(scrolling works fine). What I noticed is that te layout is reversed, I use android in left hand mode...
• 2016-07-13 10:08:03 PM
• 2016-07-14 9:12:14 PM
• YakiSoba
• Casual Listener
• 645 Views
• 4 replies
• 0 likes

can't login

It won't let me log in with my Facebook it keeps coming up that I don't have an account with Facebook log in

• cwales11
• Newbie
• It won't let me log in with my Facebook it keeps coming up that I don't have an account with Facebook log in
• 2016-07-14 7:46:01 PM
• 160 Views
• 0 replies
• 0 likes

I am PAYING FOR YOUR SERVICES!!! - WHY DOESNT IT WORK

BOTH MY WIFE AND MYSELF CANT LOG INTO OUR ACCOUNTS. WHY.. YOU ACCEPTED OUR MONEY BUT YOU CAN LET US LOG IN!!!- i WANT SOMEONE TO CALL ME NOW OR I WILL BE FILING A LAWSUITE FOR FRAUD!- EMAIL ME DIRECTLY I WILL GIVE YOU MY PHONE NUMBER- THIS IS NO JOKE...

• trueazul
• Newbie
• BOTH MY WIFE AND MYSELF CANT LOG INTO OUR ACCOUNTS. WHY.. YOU ACCEPTED OUR MONEY BUT YOU CAN LET US LOG IN!!!- i WANT SOMEONE TO CALL ME NOW OR I WILL BE FILING A LAWSUITE FOR FRAUD!- EMAIL ME DIRECT...
• 2016-07-14 7:07:20 PM
• 2016-07-14 7:31:23 PM
• General1982
• Newbie
• 258 Views
• 2 replies
• 1 likes

I have lost my account premiun and my unloaded playlist

I did myself premiun with the promotion of 0.99 Euros and this one tomorrow has been closed the account and on having entered he was saying to myself that I did not have account premium and that not tape-worm playlist unloaded What has happened? What...

• ddyanini
• Newbie
• I did myself premiun with the promotion of 0.99 Euros and this one tomorrow has been closed the account and on having entered he was saying to myself that I did not have account premium and that not ...
• 2016-07-14 6:37:11 PM
• 2016-07-14 6:59:46 PM
• user-removed
• Not applicable
• 221 Views
• 1 replies
• 0 likes

Offline play

In the spotify settings it says downloading can take up more disk space...so where does the music actually stores? Is it in phone/external storage or in the spotify app l..tq

• kavind2207
• Newbie
• In the spotify settings it says downloading can take up more disk space...so where does the music actually stores? Is it in phone/external storage or in the spotify app l..tq
• 2016-07-14 11:32:09 AM
• 2016-07-14 6:57:07 PM
• Hubo
• Community Legend
• 194 Views
• 1 replies
• 0 likes

Cannot login in

I have been logged out for some reason I didn't know my password , all I know was the username and if it was connected with my Facebook account , I re set the password and it comes up with a different account , not mine. Iv lost my songs and if anyon...

• Kieran8
• Newbie
• I have been logged out for some reason I didn't know my password , all I know was the username and if it was connected with my Facebook account , I re set the password and it comes up with a differen...
• 2016-07-14 5:58:41 PM
• 151 Views
• 0 replies
• 0 likes

I can't add offline devices to my account

I removed all my offline devices to try and get my PC and android to sync, now after reinstalling the apps and logging back in they are not showing up on my account and there is no option to add devices. Spotify help isn't giving me any answers. I ca...

• moji2289
• Casual Listener
• I removed all my offline devices to try and get my PC and android to sync, now after reinstalling the apps and logging back in they are not showing up on my account and there is no option to add devi...
• 2015-07-14 3:57:37 PM
• 2016-07-14 5:05:33 PM
• mzdebra666
• Newbie
• 398 Views
• 2 replies
• 2 likes

[Huawei P8 lite] Storage overflowing

• Acerixx
• Casual Listener
• 2016-07-13 10:33:33 PM
• 2016-07-14 4:46:59 PM
• Acerixx
• Casual Listener
• 1713 Views
• 5 replies
• 0 likes