Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47736 Views
66 replies
25 likes

47736 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880323 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880323 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26911 Views
4 replies
0 likes

26911 Views
4 replies
0 likes

No premium features at all and double charge on credit card. How can I get help?

I was trying to get premium9 mxp for 3 months.I entered my credit card info and got a message saying the charge couldn't be completed, after that I received an SMS from my bank telling me the charge was successful and then a 2nd message with another ...

albagerardo
Newbie
I was trying to get premium 9 mxp for 3 months. I entered my credit card info and got a message saying the charge couldn't be completed, after that I received an SMS from my bank telling me the cha...
2016-06-21 1:01:46 AM
182 Views
0 replies
0 likes

182 Views
0 replies
0 likes

Make the app more album-listening friendly.

So I reported the concept of making the app more album-friendly as an idea, and it was closed prematurely with the following response: ===================When you've started the song from an album you can always go back to that album by clicking: on ...

sc0ttius
Casual Listener
So I reported the concept of making the app more album-friendly as an idea, and it was closed prematurely with the following response: =================== When you've started the son...
2016-06-20 12:06:06 AM
399 Views
0 replies
3 likes
Albums
UI
UX

399 Views
0 replies
3 likes

Activities Mobile Phone

Hi There! I'm Italian, sorry for my English not so great.When I use Spotify on my Android, the others people can't see my activities: they can see them only when I listen spotify music on my computer! I use Spotify more on the mobile phone than on th...

Dorotea
Newbie
Hi There! I'm Italian, sorry for my English not so great. When I use Spotify on my Android, the others people can't see my activities: they can see them only when I listen spotify music on my comput...
2016-06-20 11:54:02 PM
194 Views
0 replies
0 likes

194 Views
0 replies
0 likes

Solved!! Unable to login to app or website on galaxy s6

Getting error 3. I get an error message claiming the Username or Password entered are incorrect. Im 100% sure I am entering the correct information. I am not entering in my email. Reinstalling was ineffective, as the problem persists for chrome as we...

rhettasdf
Newbie
Getting error 3. I get an error message claiming the Username or Password entered are incorrect. Im 100% sure I am entering the correct information. I am not entering in my email. Reinstalling was in...
2016-06-20 7:55:01 PM
2016-06-20 8:04:43 PM
Cassycollins
Newbie
334 Views
1 replies
0 likes

334 Views
1 replies
0 likes

Doesn't work back button in the widget 4x1

When I am using Spotify I can use the widget for pause, play and skip, but the back button does nothing. Spotify version: 5.5.0.653Android version 5.1 Regards,Cristián.

cmaluend
Music Fan
When I am using Spotify I can use the widget for pause, play and skip, but the back button does nothing. Spotify version: 5.5.0.653 Android version 5.1 Regards, Cristián.
2016-06-20 5:44:53 PM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

Spotify account linked to a false Facebook account

Hello everybody,my Spotify account has been linked to a false Facebook account.How can I change my profile again? thank you

louski
Casual Listener
Hello everybody, my Spotify account has been linked to a false Facebook account. How can I change my profile again? thank you
2016-06-19 8:38:46 PM
2016-06-20 5:34:08 PM
Astame
Community Legend
346 Views
5 replies
0 likes

346 Views
5 replies
0 likes

Deletion

How do you delete individual songs or albums from the android device without deleting everything

btbold
Casual Listener
How do you delete individual songs or albums from the android device without deleting everything
2016-05-08 3:48:34 PM
2016-06-20 4:03:57 PM
user-removed
Not applicable
269 Views
3 replies
0 likes

269 Views
3 replies
0 likes

Carga de canciones al iniciar la app y reproducir

Cada vez que abro la app y reproduzco mis canciones, ésta empieza a cargarlas. Esto es molesto, ya que, demora entre 5 a 10 min. y la appa se queda pegada, ademas de no poder reproducir. Tengo un S5 con Android 6.

SOAP_VA
Casual Listener
Cada vez que abro la app y reproduzco mis canciones, ésta empieza a cargarlas. Esto es molesto, ya que, demora entre 5 a 10 min. y la appa se queda pegada, ademas de no poder reproducir. Ten...
2016-06-17 7:13:28 PM
2016-06-20 3:37:48 PM
SOAP_VA
Casual Listener
377 Views
2 replies
0 likes

377 Views
2 replies
0 likes

Duplicating files

Now is the second time that this error appears. When I restart my cellphone Spotify asks for the password. When I gives it, the app starts to download my musics all over again. And it doesn't erase the old files. So my library gets duplicated and I c...

aiaiporra
Newbie
Now is the second time that this error appears. When I restart my cellphone Spotify asks for the password. When I gives it, the app starts to download my musics all over again. And it doesn't erase t...
2016-06-20 3:24:39 PM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Spotify on my Android: Search - nothing happens. Why?

Spotify on my Android: Whenever I try to find an album, artist or song through the regular "Search" option nothing happens. Spotify just "tries" for like one minute (the circular indicator indicating it is doing something...) and then I get the messa...

DanSpotify
Newbie
Spotify on my Android: Whenever I try to find an album, artist or song through the regular "Search" option nothing happens. Spotify just "tries" for like one minute (the circular indicator indicating...
2016-06-20 2:38:06 PM
270 Views
0 replies
1 likes

270 Views
0 replies
1 likes

How to set up a place to store offline music (SD card, not internal memory)

Once again, Spotify decided to REMOVE all stored (offline) music, why? When i pressed 'download' on a playlist, Spotify in his 'very smart' way, decided that Internal memory is the best place (only 500MB free space), not a SD card (only 29GB free spa...

razorre
Music Fan
Once again, Spotify decided to REMOVE all stored (offline) music, why? When i pressed 'download' on a playlist, Spotify in his 'very smart' way, decided that Internal memory is the best plac...
2016-06-20 12:30:24 PM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Solved!! Since lollipop no multitasking / running in background possible anymore

Yeah, title says all. When I minimize Spotify or switch to any other app the playback stops. Funny fact :it doesn't stop immediately but usually after 1-10 seconds. When switching back to Spotify the song has to be started all over again. Nexus 5 Bui...

hoodvisions
Casual Listener
Yeah, title says all. When I minimize Spotify or switch to any other app the playback stops. Funny fact :it doesn't stop immediately but usually after 1-10 seconds. When switching back to Spotify the...
2014-12-17 7:04:42 PM
2016-06-20 4:07:19 AM
gr4vedigger
Newbie
1068 Views
4 replies
0 likes

1068 Views
4 replies
0 likes

Help me please...

Spotify in our practice, never vouche even though I got a Premium Account to a friend today, and at the same time, I made payment to My Account. If a problem is encountered and this problem also and I use my campaign 0,99 £ I can't have Spotify premi...

berkayblt
Newbie
Spotify in our practice, never vouche even though I got a Premium Account to a friend today, and at the same time, I made payment to My Account. If a problem is encountered and this problem also and ...
2016-06-20 1:33:32 AM
170 Views
0 replies
0 likes

170 Views
0 replies
0 likes

Solved!! Cant Play my PC local files on my Android phone.

Ok so I have downloaded an album onto my desktop, then added the album to my libary by adding the file location as a source. I am now able to play the album on my desktop pc. I then moved the songs into a playlist. The songs in the album are mp3 form...

jonsmith98479
Casual Listener
Ok so I have downloaded an album onto my desktop, then added the album to my libary by adding the file location as a source. I am now able to play the album on my desktop pc. I then moved the so...
2016-06-19 12:32:15 AM
2016-06-20 1:21:34 AM
jonsmith98479
Casual Listener
704 Views
4 replies
0 likes

704 Views
4 replies
0 likes

Improving audio quality on Ford AppLink and Sync3

Hi all, hope you can help. I know that the extreme audio quality setting for locally stored music sounds pretty darned good. But when I play Spotify through Ford Sync 3 using AppLink, it sounds poor. I chalk this up to Bluetooth -- does anyone know o...

karzbi
Newbie
Hi all, hope you can help. I know that the extreme audio quality setting for locally stored music sounds pretty darned good. But when I play Spotify through Ford Sync 3 using AppLink, it sou...
2016-05-17 2:59:36 PM
2016-06-19 12:07:19 AM
jnardiello
Newbie
936 Views
1 replies
1 likes

936 Views
1 replies
1 likes

Unable to set a password

Hello!My account is registered with facebook and now, when I'm trying to set a password, I get an error which says "There was a problem setting your password"Any solutions? I checked some but none of them worked

Antoan
Newbie
Hello! My account is registered with facebook and now, when I'm trying to set a password, I get an error which says "There was a problem setting your password" Any solutions? I checked some but non...
2016-06-19 11:07:13 PM
2016-06-19 11:24:41 PM
Astame
Community Legend
245 Views
1 replies
0 likes

245 Views
1 replies
0 likes

Can't log in help!!!

Hey guys I can't seem to log on using my fb I don't want to have to sign up again as I'm on premium and don't want to loose my songs can someone help me

user-removed
Visitor
Hey guys I can't seem to log on using my fb I don't want to have to sign up again as I'm on premium and don't want to loose my songs can someone help me
2016-06-19 11:04:06 PM
2016-06-19 11:16:13 PM
Astame
Community Legend
212 Views
1 replies
0 likes

212 Views
1 replies
0 likes

Android Spotify unusable with Ford Sync

I've read the other threads. I am not going to revert my version of spotify and I am not going to root my device to disable some permission which would prevent my spotify from becoming a solid image background. for those not aware if you have a newer...

VailDC
Newbie
I've read the other threads. I am not going to revert my version of spotify and I am not going to root my device to disable some permission which would prevent my spotify from becoming a solid image ...
2016-06-19 10:08:20 PM
318 Views
0 replies
2 likes

318 Views
0 replies
2 likes

How come the same music is not available for all spotify premium accounts?

I have a situation on my spotify account not all albums from AFI and breaking Benjamin are available yet my friends and family does have those albums available, what's going on? I hope you guys have an answer, thanks!

Whenindoubt
Casual Listener
I have a situation on my spotify account not all albums from AFI and breaking Benjamin are available yet my friends and family does have those albums available, what's going on? I hope you guys have ...
2016-06-11 8:46:10 AM
2016-06-19 8:50:53 PM
Whenindoubt
Casual Listener
283 Views
2 replies
0 likes

283 Views
2 replies
0 likes

Pago o premiun mas nunca consegui usar

Comprei o premiun mais não consigo usar, já fiz de tudo que fala no suporte mais não adianta, me ajudem

user-removed
Visitor
Comprei o premiun mais não consigo usar, já fiz de tudo que fala no suporte mais não adianta, me ajudem
2016-06-19 8:02:24 PM
243 Views
0 replies
0 likes

243 Views
0 replies
0 likes

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