an old account

I have an old account which I don't have email access to or anything. I am a premium member on the account I have the credit card and the username of the account. It's on my old phone and i have been paying for it the last 2 months and can't use it. ...

• user-removed
• Visitor
• I have an old account which I don't have email access to or anything. I am a premium member on the account I have the credit card and the username of the account. It's on my old phone and i have been...
• 2016-06-03 4:25:35 PM
• 2016-06-27 2:26:50 PM
• user-removed
• Not applicable
• 663 Views
• 4 replies
• 0 likes
• Account

Spotify Can't remember downloaded songs.

Hi, I have a tablet with Spotify, and everytime i download songs for Offline use, it doesn't remember it once the Tablet is turned off, however if i go into my File manager, i can clearly see that spotify has 2GB of music data, and if i open Spotify ...

• wuf_1
• Regular
• Hi,   I have a tablet with Spotify, and everytime i download songs for Offline use, it doesn't remember it once the Tablet is turned off, however if i go into my File manager, i can clearly se...
• 2016-06-26 1:52:48 PM
• 2016-06-27 1:12:18 PM
• wuf_1
• Regular
• 456 Views
• 2 replies
• 0 likes

Ik kan de volgorde niet meer veranderen in de afspeellijsten.

• Yogaenzo12345
• Newbie
• 2016-06-27 12:06:19 PM
• 237 Views
• 0 replies
• 0 likes

Trying to cancel, but tells me my password is incorrect every time I try. Even though I can log in.

I go through the whole process of trying to cancel my spotify because I won't be able to use it for the next couple years due to travelling issues. I can log in to my account every time, but as soon as I try to verify my password to cancel, it tells ...

• michelle37
• Newbie
• I go through the whole process of trying to cancel my spotify because I won't be able to use it for the next couple years due to travelling issues.  I can log in to my account every time, but as...
• 2016-06-27 4:28:30 AM
• 2016-06-27 5:15:33 AM
• anjieeeeeeeeee
• Roadie
• 266 Views
• 1 replies
• 0 likes

Lock screen widget for Acer Liquid Jade Z

Hi Spotify Community,I recently bought an Acer Liquid Jade Z and there's no Spotify widget appearing on my screen when the app is working and my phone is locked.I had a look at the other topics but I didn't find any answer. I don't think there are ot...

• lauriedf
• Regular
• Hi Spotify Community, I recently bought an Acer Liquid Jade Z and there's no Spotify widget appearing on my screen when the app is working and my phone is locked. I had a look at the other topics...
• 2016-03-14 10:16:41 PM
• 2016-06-27 5:07:04 AM
• arnehuang
• Newbie
• 794 Views
• 12 replies
• 0 likes

LG G4 Spotify stops downloading

I have an LG G4 ( Don't know if this matters ) but I had to reset my phone so I redownloaded spotify. I am a premium member. It downloaded 1000 or so songs but left out 800-900 songs. It stopped downloading because there isn't anymore room left on th...

• nathangrimard
• Newbie
• I have an LG G4 ( Don't know if this matters ) but I had to reset my phone so I redownloaded spotify. I am a premium member. It downloaded 1000 or so songs but left out 800-900 songs. It stopped down...
• 2016-06-27 4:02:06 AM
• 2016-06-27 4:29:28 AM
• anjieeeeeeeeee
• Roadie
• 261 Views
• 1 replies
• 0 likes

After updating phone to android mashmallow, unable to play songs continuously without stopping.

After updating phone to android mashmallow, can't play songs continuously. It will stop after every song. You have to unlock your phone whilst phone is on sleep mode to enable the next song to play. Have uninstall spotify and reinstall spotify severa...

• gibbs2
• Newbie
• After updating phone to android mashmallow, can't play songs continuously. It will stop after every song. You have to unlock your phone whilst phone is on sleep mode to enable the next song to play. ...
• 2016-06-27 1:24:38 AM
• 393 Views
• 0 replies
• 1 likes

Spotify in Japan

Good morning,I have a premium Spotify account on my computer/iPad, but I'm having trouble downloading it on my android phone. The play store only comes up with *this app is unavailable in your country*. I have tried using a vpn, though it's my first ...

• Tobias211
• Newbie
• Good morning, I have a premium Spotify account on my computer/iPad, but I'm having trouble downloading it on my android phone. The play store only comes up with *this app is unavailable in your co...
• 2016-06-26 12:09:01 AM
• 274 Views
• 0 replies
• 0 likes

SD card not found...

I just got a Premium account and started do download some playlist. After realizing that they were being saved on my device, not the miniSD card, I went to configurations and asked for transferring. After some time without checking my tablet, I went ...

• DimplyKhan13
• Casual Listener
• I just got a Premium account and started do download some playlist. After realizing that they were being saved on my device, not the miniSD card, I went to configurations and asked for transferring. ...
• 2016-06-18 7:42:04 AM
• 2016-06-26 10:45:19 PM
• DimplyKhan13
• Casual Listener
• 408 Views
• 2 replies
• 0 likes

No me funciona la promoción de 0.99

He pagado la promoción de 0,99 de tres meses de premium por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayuda de spotify.No se que hacer

• Ikerruiz
• Casual Listener
• He pagado la promoción de 0,99 de tres meses de premium por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayu...
• 2016-06-01 6:00:35 PM
• 2016-06-26 9:21:03 PM
• ujnapego
• Newbie
• 324 Views
• 1 replies
• 1 likes

timing problem on samsung s7

I need your help. I use Spotify on my Samsung S7 edge. I sync offline on my SD card. The problem is that every time i restart my phone, everything is out of sync and i have to re-download everything. A solution please

• Yekeyac
• Casual Listener
• I need your help. I use Spotify on my Samsung S7 edge. I sync offline on my SD card. The problem is that every time i restart my phone, everything is out of sync and i have to re-download everyt...
• 2016-06-22 11:09:34 AM
• 2016-06-26 8:43:58 PM
• Yekeyac
• Casual Listener
• 315 Views
• 3 replies
• 0 likes

Spotify restart microsd problem

Every time I restart my phone, spotify switches from microsd to internal storage and re downloading all my offline Playlist!

• user-removed
• Visitor
• Every time I restart my phone, spotify switches from microsd to internal storage and re downloading all my offline Playlist!
• 2016-06-26 3:41:24 PM
• 234 Views
• 0 replies
• 4 likes

Clear cache of played songs but keep saved songs

Hola.,I have a bunch of songs in my cache memory which I maybe have played once. On the other side I have saved some songs for downloaded for offline accessablity. There is only one option to clear the cache and I would thereby loose even my saved so...

• naderiano
• Newbie
• Hola., I have a bunch of songs in my cache memory which I maybe have played once. On the other side I have saved some songs for downloaded for offline accessablity.    There is only...
• 2016-06-26 3:18:25 PM
• 245 Views
• 0 replies
• 0 likes

I need help starting 3 month special

• Raybrittian
• Newbie
• 2016-06-15 6:38:32 AM
• 2016-06-26 2:19:45 PM
• Yrrah1
• Gig Goer
• 219 Views
• 1 replies
• 0 likes

Deleted songs

So my premium subscripition was cancelled a few weeks ago because i couldnt pay it. So i got the offer in the mail for 3 months of premium for $0.99 so of course i took it and paid. But when i got on the spotify app it acted like i didnt pay and want...

• Dirtymaxx1112
• Newbie
• So my premium subscripition was cancelled a few weeks ago because i couldnt pay it. So i got the offer in the mail for 3 months of premium for $0.99 so of course i took it and paid. But when i got on...
• 2016-06-21 7:11:51 AM
• 2016-06-26 1:59:42 PM
• Yrrah1
• Gig Goer
• 223 Views
• 1 replies
• 0 likes

I want to cancel Spotify on my android phone because I now have an ipod on Spotify

• ig3
• Newbie
• 2016-06-23 2:29:38 AM
• 2016-06-26 1:54:39 PM
• Yrrah1
• Gig Goer
• 410 Views
• 1 replies
• 0 likes

I can not login on my android phone

So I have spotify on my mobile, but i can't login. It says that either the email or password is wrong. but both are right. Why can't I login?

• OdaMarie
• Casual Listener
• So I have spotify on my mobile, but i can't login. It says that either the email or password is wrong. but both are right. Why can't I login?
• 2016-06-23 4:38:38 PM
• 2016-06-26 1:43:49 PM
• Yrrah1
• Gig Goer
• 224 Views
• 2 replies
• 0 likes

Can not see messages from app

I can not see my messages from android app. If i send a message from desktop app, i only see it from desktop apps. Not from mobile app And id I send it from my mobile app, i can not see that message from anywhere! All lost! I need to ask my friend "d...

• hamushan
• Casual Listener
• I can not see my messages from android app. If i send a message from desktop app, i only see it from desktop apps. Not from mobile app 😕 And id I send it from my mobile app, i can not see that messa...
• 2016-06-25 6:54:56 PM
• 2016-06-26 1:28:43 PM
• Yrrah1
• Gig Goer
• 402 Views
• 1 replies
• 0 likes