Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47737 Views
66 replies
25 likes

47737 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880326 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880326 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26911 Views
4 replies
0 likes

26911 Views
4 replies
0 likes

Using app in ford car

Following update last night, can no longer use phone to access spotify albums, etc in my fiesta - presumably can only navigate through app via car. More frustratingly, when I leave the car, I still can't access my app as it's stuck with the spotify /...

Colin39
Casual Listener
Following update last night, can no longer use phone to access spotify albums, etc in my fiesta - presumably can only navigate through app via car. More frustratingly, when I leave the car, I still&n...
2016-06-11 10:47:41 AM
2016-06-12 1:52:20 PM
Colin39
Casual Listener
728 Views
3 replies
1 likes

728 Views
3 replies
1 likes

log in not possible

On not one of my devices it is possible to log in on my premium account. I tried to get a new pass word, but don't get any reaction. Spotify HELP!So difficult to get any further now.....eichlerann@gmail.com

eichlerann
Newbie
On not one of my devices it is possible to log in on my premium account. I tried to get a new pass word, but don't get any reaction. Spotify HELP! So difficult to get any further now..... eichleran...
2016-06-12 1:19:34 PM
342 Views
0 replies
0 likes
contact

342 Views
0 replies
0 likes

why did my premium stop

Hi i was wondering why my Spotify trial stopped i had 3 months for £0.99 which i believe i ordered on the 24th of May or near that date but today it says im no longer with premium what happened?

eye_brawl
Casual Listener
Hi i was wondering why my Spotify trial stopped i had 3 months for £0.99 which i believe i ordered on the 24th of May or near that date but today it says im no longer with premium what happened?
2016-06-12 1:07:06 PM
2016-06-12 1:09:55 PM
eye_brawl
Casual Listener
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

Samsung Gear S

I have the Gear S, did you will develop this app for it??

jrosado16
Newbie
I have the Gear S, did you will develop this app for it??
2014-12-31 5:19:40 AM
2016-06-12 11:13:49 AM
fenders
Casual Listener
2019 Views
5 replies
6 likes

2019 Views
5 replies
6 likes

auto playing next song, but no soung

reboot my phone/log out my spotify accoumt/uninstall spotify with clean rest data/ not work, problem still exist,in fact, i am not the only one have this issue, one troubleshooting isto download the old version spotify (2015 version)and must not upda...

lauping1989
Newbie
reboot my phone/ log out my spotify accoumt/ uninstall spotify with clean rest data/ not work, problem still exist, in fact, i am not the only one have this issue, one trouble...
2016-06-12 7:42:11 AM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

Solved!! Reached download limit, removed songs, but still getting message that I reached limit...,

Hi, I reached the download limit (3333 songs), and I received a message to remove songs if I want to download more. I did this, but Im still getting a message that I reached limit... Anyone else had the same problem? How did you fix this?

MSkyllas
Casual Listener
Hi, I reached the download limit (3333 songs), and I received a message to remove songs if I want to download more. I did this, but Im still getting a message that I reached limit... An...
2016-06-10 8:25:42 PM
2016-06-12 4:28:21 AM
timothywildman
Casual Listener
3853 Views
4 replies
0 likes

3853 Views
4 replies
0 likes

How can I create a live playlist?

I believe there are enough good music in the world, that we don’t "need" to listen to a track twice!That being said, my question is: How can I create a live playlist, or setup my Spotify in a way that I can listen to new music every time?*I don’t lik...

moisenm
Newbie
I believe there are enough good music in the world, that we don’t "need" to listen to a track twice! That being said, my question is: How can I create a live playlist, or setup my Spotify in a way t...
2016-06-12 2:35:29 AM
929 Views
0 replies
0 likes

929 Views
0 replies
0 likes

Spotify deletes everything upon reboot of the device.

Hello world,Every time I restart my Oneplus X, Spotify deletes all local content and checks off the offline setting for all my playlists. Anyone have a clue what to do in rider to prevent this from happening?Every now and then it logs me out as well,...

Arvodet
Newbie
Hello world, Every time I restart my Oneplus X, Spotify deletes all local content and checks off the offline setting for all my playlists. Anyone have a clue what to do in rider to prevent this fr...
2016-05-24 10:42:47 AM
2016-06-11 10:24:01 PM
Autotime
Roadie
1470 Views
4 replies
0 likes
Android 5.1.1
Bug Playlist
local files

1470 Views
4 replies
0 likes

Spotify Logo has gray rings around it

Ever since I upgraded to Samsung S7 Edge, my app occasionally has gray rings around the logo on my homescreen. I have tried turning every setting on and off and nothing seems to trigger it. I'll restart my phone and sometimes the rings are there and ...

Titolikesmusic
Casual Listener
Ever since I upgraded to Samsung S7 Edge, my app occasionally has gray rings around the logo on my homescreen. I have tried turning every setting on and off and nothing seems to trigger it. I'll rest...
2016-06-11 2:03:24 PM
2016-06-11 9:14:44 PM
Titolikesmusic
Casual Listener
1287 Views
5 replies
0 likes
gray
rings
Samsung s7 edge

1287 Views
5 replies
0 likes

Solved!! Popup current playing song

Hi, When using Spotify on my laptop a pupup apears on my Android phone.The popup shows the current playing song choosen on my laptop.Question is, how can I disable the popup on my Android phone if I dont want this notification to apear on my phone ?I...

nielsen0105
Casual Listener
Hi, When using Spotify on my laptop a pupup apears on my Android phone. The popup shows the current playing song choosen on my laptop. Question is, how can I disable the popup on my Androi...
2016-06-10 8:03:14 PM
2016-06-11 6:36:41 PM
nielsen0105
Casual Listener
3376 Views
4 replies
0 likes

3376 Views
4 replies
0 likes

Samsung S4

Cant play music

wayneingram-ca
Regular
Cant play music
2016-06-11 4:41:57 PM
2016-06-11 5:55:30 PM
Nico
Community Legend
327 Views
1 replies
0 likes
Trouble with playing

327 Views
1 replies
0 likes

Old, incorrect email

I opened my first Spotify account on an old phone with an old email that I no longer can get into. It is connected with my current Facebook account. I have tried thousands of ways to get into the old email but it is impossible. I stupidly signed up f...

user-removed
Visitor
I opened my first Spotify account on an old phone with an old email that I no longer can get into. It is connected with my current Facebook account. I have tried thousands of ways to get into the old...
2016-06-10 4:54:55 PM
2016-06-11 1:45:39 AM
osornios
Spotify Star
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

Problems in Galaxy S7 Edge Android APP with memory micro sd 128 GB

HelloI have a Galaxy S7 EDGE, with a micro SD 128GB If the app tell you who has downloaded the music in micro SD, restarting the phone, the user asks me and password, I select the internal memory and erases all music I downloaded. HolaTengo un Galaxy...

Prduck
Casual Listener
Hello I have a Galaxy S7 EDGE, with a micro SD 128GB If the app tell you who has downloaded the music in micro SD, restarting the phone, the user asks me and password, I select the internal memory a...
2016-05-30 4:01:46 PM
2016-06-11 1:21:34 AM
Prduck
Casual Listener
491 Views
2 replies
0 likes

491 Views
2 replies
0 likes

Random songs on recently played, random device trys to connect

I logged on to find random songs on my recently played list, my playlist gone, new ones in their place. Also a unknown device a Samsung s5 tries to connect as an account device.

Crawfordstaffor
Casual Listener
I logged on to find random songs on my recently played list, my playlist gone, new ones in their place. Also a unknown device a Samsung s5 tries to connect as an account device.
2016-06-10 6:37:40 PM
2016-06-10 9:25:18 PM
Joe
Community Legend
686 Views
2 replies
0 likes

686 Views
2 replies
0 likes

Playlists wont load

I recently made some new playlists and after spotify 'forgot' most of my songs (couldnt play any song i downloaded,needed to go online and redownload most of them) 6 of my playlist wont load. It says "loading" and "0 songs" although there are about 2...

richarddiesel
Newbie
I recently made some new playlists and after spotify 'forgot' most of my songs (couldnt play any song i downloaded,needed to go online and redownload most of them) 6 of my playlist wont load. It says...
2016-06-10 7:35:35 PM
383 Views
0 replies
0 likes

383 Views
0 replies
0 likes

Automatically downloading

Hello, on Android when I launch Spotify it automatically downloads the songs on my device, even though I only made avaliable online two playlist, but apparently il is downloading everything without asking... (on Wifi) and I just don't know how to sto...

nosuperman06
Newbie
Hello, on Android when I launch Spotify it automatically downloads the songs on my device, even though I only made avaliable online two playlist, but apparently il is downloading everything without a...
2016-06-10 4:33:49 PM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Playlist radio

Let me preface this message that I currently have a premium membership 7 day trial and prefer to listen to music in a radio setting vs playlists.... So I created a playlist with 350+ songs from different sub-genres of EDM and then clicked on playlist...

ikeeki
Casual Listener
Let me preface this message that I currently have a premium membership 7 day trial and prefer to listen to music in a radio setting vs playlists.... So I created a playlist with 350+ songs from ...
2016-06-09 6:27:47 PM
2016-06-10 1:50:23 PM
sayhellotoNessa
Regular
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

Offline devices

How do I add offline devices

JarrettDavis
Newbie
How do I add offline devices
2016-06-10 5:28:51 AM
2016-06-10 1:43:12 PM
sayhellotoNessa
Regular
397 Views
1 replies
0 likes
Offline Devices

397 Views
1 replies
0 likes

Spotify will not play on Mobile or WIFi

Spotify has suddenly stopped working on my phone. I have an HTC Desire 520 that I bought less than a month ago. It was working fine last week.I have uninstalled, reinstalled, cleared the cache and my playlists are still grayed out, and now Spotify is...

soopremebeing
Casual Listener
Spotify has suddenly stopped working on my phone. I have an HTC Desire 520 that I bought less than a month ago. It was working fine last week. I have uninstalled, reinstalled, cleared the cache an...
2016-05-25 2:46:43 PM
2016-06-10 12:04:00 PM
soopremebeing
Casual Listener
534 Views
3 replies
0 likes

534 Views
3 replies
0 likes

How Do I Get Spotify To Play In My Car Through Bluetooth?

I have a 2011 Chevy Cruze that is paired to my phone. I can make and receive calls just fine, but I can't figure out how to play my Spotify without having to plug the cable into my phone and listening to it that way. Is it my car or the app that's no...

Courtneylynn55
Newbie
I have a 2011 Chevy Cruze that is paired to my phone. I can make and receive calls just fine, but I can't figure out how to play my Spotify without having to plug the cable into my phone and listenin...
2016-06-09 8:02:42 PM
2016-06-09 8:41:17 PM
Joe
Community Legend
3821 Views
1 replies
0 likes

3821 Views
1 replies
0 likes

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