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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47081 Views
  • 66 replies
  • 25 likes
  • 47081 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879962 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879962 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26864 Views
  • 4 replies
  • 0 likes
  • 26864 Views
  • 4 replies
  • 0 likes

Spotify closes itself after opening a playlist

I saved a playlist with local files from my computer on the app, on Android. When I try to open it, it shuts itself down just the next few seconds.I don't know what to do. I uninstalled the app, I deleted all data and reinstalled the app, stored data...

  • Newbie
  • I saved a playlist with local files from my computer on the app, on Android. When I try to open it, it shuts itself down just the next few seconds. I don't know what to do. I uninstalled the app, ...
  • Daniel
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Solved!! Stops playing randomly and comes back as soon as I open the app

I did an update on my Galaxy Note 5 from Tmobile. Since then spotify in not working properly. I start the radio, it plays 1 or 2 songs and it just stops randomly, but as soon as I open my phone and go on the spotify screen where the song is shown, it...

  • Newbie
  • I did an update on my Galaxy Note 5 from Tmobile. Since then spotify in not working properly. I start the radio, it plays 1 or 2 songs and it just stops randomly, but as soon as I open my phone and g...
  • Daniel
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Cannot sort play list on Android mobile

Please add function to sort play list on Android mobile device.

  • Regular
  • Please add function to sort play list on Android mobile device.
  • chutspack40
  • Newbie
  • 399 Views
  • 3 replies
  • 0 likes
  • 399 Views
  • 3 replies
  • 0 likes

Can't sign in

I signed up on Facebook. I have a premium account. now I was logged out and can not log in anymore. there is a message that my password is invalid. what I can do? Thanks for helping

  • Newbie
  • I signed up on Facebook. I have a premium account. now I was logged out and can not log in anymore. there is a message that my password is invalid. what I can do? Thanks for helping 🙂
  • user-removed
  • Not applicable
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

[android] Podcast/Video is not showing anymore

Hello folks, after premium subscription the funktion Podcast/Video will not be shown in spotify Android App anymore. Is thre any fix for this? Thanks for your help. Regards from Poland, guestusertest

  • Visitor
  • Hello folks,   after premium subscription the funktion Podcast/Video will not be shown in spotify Android App anymore.   Is thre any fix for this?   Thanks for your help.  ...
  • Daniel
  • Community Legend
  • 813 Views
  • 3 replies
  • 2 likes
  • 813 Views
  • 3 replies
  • 2 likes

Cant see my music on the TV (chromecast) when streaming from my phone (audio)

Hi everyone! When I bought my first gen chromecast I was able to stream music to the device from spotify and see the playlist on the tv but recently I noticed only a "Spotify" is shown on the tv and nothing else. Please tell me why this is changed. T...

  • Newbie
  • Hi everyone!   When I bought my first gen chromecast I was able to stream music to the device from spotify and see the playlist on the tv but recently I noticed only a "Spotify" is shown on th...
  • Daniel
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • Chromecast Android
  • 368 Views
  • 1 replies
  • 0 likes

When in shuffle songs don't auto play or somimes the song stops playing in the middle of the song

Im a free user but was going to get premium but then this started happening so I'm waiting to get a solution first. I listen to spotify in the car and having to turn my phone on just to play the next song after every song is not only annoying but dan...

  • Newbie
  • Im a free user but was going to get premium but then this started happening so I'm waiting to get a solution first. I listen to spotify in the car and having to turn my phone on just to play the next...
  • Daniel
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Solved!! Ce titre n est pas disponible

Je suis en abonnement premium et depuis le jour où je paie un 2eme abonnement premium pour une 2 ème personne. Bcp de titres que je cherche et que je veux downloade sont affichés comme non disponibles ? Presque tous d ailleurs? Quelqu'un sait m aider...

  • Newbie
  • Je suis en abonnement premium et depuis le jour où je paie un 2eme abonnement premium pour une 2 ème personne. Bcp de titres que je cherche et que je veux downloade sont affichés comme non disponible...
  • Daniel
  • Community Legend
  • 3443 Views
  • 1 replies
  • 0 likes
  • 3443 Views
  • 1 replies
  • 0 likes

Configuring App with online account

Hi, i hope someone can help? I downloaded the APP a few weeks ago but then realised i could probably do with having an online account aswell. I have signed up just today. How do i go about synchronising the two?

  • Newbie
  • Hi, i hope someone can help? I downloaded the APP a few weeks ago but then realised i could probably do with having an online account aswell. I have signed up just today. How do i go about synchronis...
  • Daniel
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Slow

I have just got the new s7 edge and transferred everything from my s6 to it, I am trying to download about 1300 of my songs so that I am able to play them offline but they are taking forever, I have been trying to download since 10am, 15/5/2016 it ha...

  • Casual Listener
  • I have just got the new s7 edge and transferred everything from my s6 to it, I am trying to download about 1300 of my songs so that I am able to play them offline but they are taking forever, I have ...
  • Daniel
  • Community Legend
  • 469 Views
  • 5 replies
  • 0 likes
  • 469 Views
  • 5 replies
  • 0 likes

(Android) recommended third party equalizer always breaking.

So when I got Spotify I was told that one certain Android app called Equalizer worked seamlessly with Spotify. At first it did. But then every so often it started randomly coming up with this: https://imgur.com/BdRT4Zs when I was listening to music. ...

  • Casual Listener
  • So when I got Spotify I was told that one certain Android app called Equalizer worked seamlessly with Spotify. At first it did. But then every so often it started randomly coming up with this: https:...
  • Daniel
  • Community Legend
  • 1453 Views
  • 3 replies
  • 0 likes
  • Android
    Equalizer
    Equalizer issues
  • 1453 Views
  • 3 replies
  • 0 likes

No puedo cambiar la pista de música desde mi pantalla bloqueada

Tengo un Xperia z5 con Android 6.0No lo puedo hacer, pero antes si tenia la opción de poner play, pausa y cambiar la pista con la pantalla bloqueada.Lo arreglaran en la siguiente actualización?O puedo arreglarlo manualmente?

  • Regular
  • Tengo un Xperia z5 con Android 6.0 No lo puedo hacer, pero antes si tenia la opción de poner play, pausa y cambiar la pista con la pantalla bloqueada. Lo arreglaran en la siguiente actualización? ...
  • Giovannicorrale
  • Regular
  • 1752 Views
  • 5 replies
  • 0 likes
  • Pantalla bloqueada
  • 1752 Views
  • 5 replies
  • 0 likes

[ISSUE] Unable to Go Offline or Change Settings

Hi, I'm using Spotify for Android w/ Premium subscription (always with the latest version available in Play Store)The problem I'm facing now is that I'm unable to go Offline or Change any option under settings, and also I'm seeing a message above say...

2016-05-05 03.27.54.png
  • Music Fan
  • Hi,   I'm using Spotify for Android w/ Premium subscription (always with the latest version available in Play Store) The problem I'm facing now is that I'm unable to go Offline or Change any ...
  • SentineL_VDX
  • Music Fan
  • 5568 Views
  • 5 replies
  • 1 likes
  • Android
    mode
    settings
  • 5568 Views
  • 5 replies
  • 1 likes

Supprimer un compte

Impossible de trouver comment supprimer son compte, quelqu'un pourrait m'indiquer la procédure à suivre ? Merci d'avance

  • Visitor
  • Impossible de trouver comment supprimer son compte, quelqu'un pourrait m'indiquer la procédure à suivre ? Merci d'avance
  • Joe
  • Community Legend
  • 658 Views
  • 1 replies
  • 0 likes
  • 658 Views
  • 1 replies
  • 0 likes

Problems with Spotify Connect and radio plays

Hi, I recently subscribed to Premium since I learned that Spotify lists my favorite radio play (Die Drei ???). I want to use Sporify Connect to listen to the plays with my Teufel Raumfeld M. I used Spotify with the Raumfeld system ~1,5 years ago with...

  • Newbie
  • Hi,   I recently subscribed to Premium since I learned that Spotify lists my favorite radio play (Die Drei ???). I want to use Sporify Connect to listen to the plays with my Teufel Raumfeld M....
  • 589 Views
  • 0 replies
  • 0 likes
  • Connect
    die drei
    fragezeichen
    radio play
    Raumfeld
  • 589 Views
  • 0 replies
  • 0 likes

Keeps undownloading songs and play lists

After spending 36 hours downloading 1000+ songs that were previously downloaded, it undownloaded all my saved songs. I will not spend another 36 hours redownloading for a third time. What's the fix?

  • Newbie
  • After spending 36 hours downloading 1000+ songs that were previously downloaded, it undownloaded all my saved songs. I will not spend another 36 hours redownloading for a third time. What's the fix?
  • ZorkII
  • Roadie
  • 604 Views
  • 1 replies
  • 0 likes
  • 604 Views
  • 1 replies
  • 0 likes

Spotify Skipping Like Scratched CD

I have been using Spotify Premium for over a year now with no problems until recently. In the last week or so it has started skipping like a Scratched CD and I can't seem to fix it.I am playing from my phone (Sony Xperia Z3 Compact) and the issue sti...

  • Regular
  • I have been using Spotify Premium for over a year now with no problems until recently. In the last week or so it has started skipping like a Scratched CD and I can't seem to fix it. I am playing f...
  • Lanegan
  • Casual Listener
  • 3031 Views
  • 14 replies
  • 0 likes
  • 3031 Views
  • 14 replies
  • 0 likes

Playlist gone

I have used spotify offline for about 2 months, i dont have wifi at home so i downloaded music at work, and i was happy with the results. Today i tried to download the more recent songs to my existing offline playlist, the music downloaded ok but aft...

  • Newbie
  • I have used spotify offline for about 2 months, i dont have wifi at home so i downloaded music at work, and i was happy with the results. Today i tried to download the more recent songs to my existin...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

How to Remove or Delete Radio Stations

Hi,I am French and first, I have to apologyze for my poor English language. I just bought a Marantz amplifier (SE 6010).I would like to register Spotify station and for this I nedd an URL from where music is streamed...How can I find it.Thks in advan...

  • Newbie
  • Hi, I am French and first, I have to apologyze for my poor English language.  I just bought a Marantz amplifier (SE 6010). I would like to register Spotify station and for this I nedd an URL ...
  • 427 Views
  • 0 replies
  • 0 likes
  • 427 Views
  • 0 replies
  • 0 likes