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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 51646 Views
  • 66 replies
  • 25 likes
  • 51646 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 882001 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 882001 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27395 Views
  • 4 replies
  • 0 likes
  • 27395 Views
  • 4 replies
  • 0 likes

after resetting my phone, my spotify account is no longer premium. PLEASE HELP!!

I had to factory reset my device due to issues with thr phone, following the reset i redownloaded spotify and signed in. Once i was signed in my account was no longer premium and i have no idea how to get it back! I signed up with fido and was given ...

  • Visitor
  • I had to factory reset my device due to issues with thr phone, following the reset i redownloaded spotify and signed in. Once i was signed in my account was no longer premium and i have no idea how t...
  • Daniel
  • Community Legend
  • 1379 Views
  • 3 replies
  • 0 likes
  • 1379 Views
  • 3 replies
  • 0 likes

Playlist won't continue to play when out of the app

This is driving me crazy. I have a new S7 and when I play my playlist, if I go out of the app, the next song won't play. I have tried to reinstall it but no luck. It seems to work correctly only 15% of the time.Is this an issue with Marshmallow?

  • Casual Listener
  • This is driving me crazy. I have a new S7 and when I play my playlist, if I go out of the app, the next song won't play. I have tried to reinstall it but no luck. It seems to work correctly only 15% ...
  • xelalex24
  • Casual Listener
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

Solved!! HELP!!! A device that's not mine keeps playing music on my account.

So just as the headline reads, I will have my spotify app randomly open and start playing music that i dont even listen to, and when i look at what device its playing on, its not one mine. How do i stop this from happening?

  • Casual Listener
  • So just as the headline reads, I will have my spotify app randomly open and start playing music that i dont even listen to, and when i look at what device its playing on, its not one mine.   H...
  • xaiimstarx
  • Casual Listener
  • 22196 Views
  • 10 replies
  • 0 likes
  • 22196 Views
  • 10 replies
  • 0 likes

Spotify app with premium account

I'm using spotify for 16 months now an I really loved it.. until my phone downloaded this update..Now I'm paying 10€ per month for listening to music with an app, that doesn't work really good.If I don't close the app but go back to the desktop and I...

  • Casual Listener
  • I'm using spotify for 16 months now an I really loved it.. until my phone downloaded this update.. Now I'm paying 10€ per month for listening to music with an app, that doesn't work really good. If...
  • Aluna
  • Casual Listener
  • 409 Views
  • 2 replies
  • 0 likes
  • 409 Views
  • 2 replies
  • 0 likes

Spotify is logging

I ask for my father. When he use spotify on mobile Phone or tablet, after playing some songs it disconnect and falls out. What can be the problem?

  • Regular
  • I ask for my father. When he use spotify on mobile Phone or tablet, after playing some songs it disconnect and falls out. What can be the problem?
  • Vier1974
  • Regular
  • 406 Views
  • 6 replies
  • 0 likes
  • 406 Views
  • 6 replies
  • 0 likes

Storage need help

The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?

  • Casual Listener
  • The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?
  • Daniel
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Serious Security Issue - Someone I don't know on my account.

Dear Spotify, This is NOT the first time this happened. Someone keeps going on my Spotify to listen to random songs. Happens regardless of which wifi network I connect to. This is not acceptable. I've changed my password for security but this should ...

someone else on my spotify 2.png someone on my spotify.png
  • Visitor
  • Dear Spotify,   This is NOT the first time this happened. Someone keeps going on my Spotify to listen to random songs. Happens regardless of which wifi network I connect to. This is not accept...
  • Daniel
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Last fm Fehler

Servus, habe ständig die Meldung "Last.fm Fehler Benutzername oder Kennwort falsch" auf meinem Android-Handy. In den Settings lässt sich kein Benutzername/Kennwort einstellen, die Beschreibung von Spotfy passt hier nicht. Ebenso kann ich in den Enste...

  • Casual Listener
  • Servus,   habe ständig die Meldung "Last.fm Fehler Benutzername oder Kennwort falsch" auf meinem Android-Handy. In den Settings lässt sich kein Benutzername/Kennwort einstellen, die Beschreibu...
  • Daniel
  • Community Legend
  • 774 Views
  • 1 replies
  • 0 likes
  • 774 Views
  • 1 replies
  • 0 likes

Acer Z330 Android L Spotify 5.0.0.956 SD Card Storage

Hello! I just want to share this. I have found a work around to put Spotify files in your SD card whilst using Android L. Android Lollipop's default storage is internal that is why we users of the OS have trouble directing the storage to SD card. I d...

  • Casual Listener
  • Hello! I just want to share this. I have found a work around to put Spotify files in your SD card whilst using Android L. Android Lollipop's default storage is internal that is why we users of the OS...
  • rudieaparente
  • Casual Listener
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Spotify won't download music to SD card

So I recently got a new phone, the acer liquid Z330 with android version 5.1.1 on it. The spotify app is on version 4.2.0.739. When setting up my phone I first turned it on and installed some stuff without an SD card in it, including spotify. Later I...

  • Regular
  • So I recently got a new phone, the acer liquid Z330 with android version 5.1.1 on it. The spotify app is on version 4.2.0.739.     When setting up my phone I first turned it on and ...
  • rudieaparente
  • Casual Listener
  • 946 Views
  • 6 replies
  • 0 likes
  • 946 Views
  • 6 replies
  • 0 likes

Continually deleted offline content

Hi. Can I ask for support in resetting my offline content please.Every time I log in my downloaded content dissappears and has only started to happen in the last 2 weeks.Username is bacorr. 73ThanksBrian

  • Newbie
  • Hi. Can I ask for support in resetting my offline content please. Every time I log in my downloaded content dissappears and has only started to happen in the last 2 weeks. Username is bacorr. 73 ...
  • jonasherdegen
  • Community Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Solved!! Downloading over 4g while wifi is active

Hello, I have Download using cellular set to off and had my wifi on my phone turned off for some reason. I reactivated my wifi on the phone, and Spotify started downloading tracks over what I thought was wifi. However, within a few minutes I burned t...

  • Casual Listener
  • Hello,   I have Download using cellular set to off and had my wifi on my phone turned off for some reason. I reactivated my wifi on the phone, and Spotify started downloading tracks over what ...
  • markrcosta
  • Casual Listener
  • 477 Views
  • 2 replies
  • 0 likes
  • 477 Views
  • 2 replies
  • 0 likes

[STORY] Cover / Lockscreen REQUEST

Good evening ladies and gentlemen! I'm using Spotify Premium for a couple of years now and I'm very happy with it. But there is this one little thing that annoys me for some time now. Since an update your lockscreen changes to the album cover you are...

  • Newbie
  • Good evening ladies and gentlemen!   I'm using Spotify Premium for a couple of years now and I'm very happy with it. But there is this one little thing that annoys me for some time now.&n...
  • Daniel
  • Community Legend
  • 380 Views
  • 1 replies
  • 1 likes
  • 380 Views
  • 1 replies
  • 1 likes

facebook connect

Every time i try to connect with my facebook, it tells me I'm already connected to another account but i'v removed spotify for my facebook in the app and on my web browser but it still wont let me comnect.

  • Newbie
  • Every time i try to connect with my facebook, it tells me I'm already connected to another account but i'v removed spotify for my facebook in the app and on my web browser but it still wont let me co...
  • Daniel
  • Community Legend
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

My saved "Your Music" tracks have disappeared on my Android phone

So I started using the save feature to add songs to your music, but a few days ago it just started coming up empty. I checked my spotify app on my computer and they're all still there, and songs that I've added from my phone since I lost the tracks a...

  • Newbie
  • So I started using the save feature to add songs to your music, but a few days ago it just started coming up empty. I checked my spotify app on my computer and they're all still there, and songs that...
  • heltrskeltr
  • Newbie
  • 6763 Views
  • 11 replies
  • 9 likes
  • Android
    disappearing tracks
    Mobile
    music
    phone
    saved songs
    your
    Your Music
  • 6763 Views
  • 11 replies
  • 9 likes

Cancellation

I want to cancel my subscription

  • Visitor
  • I want to cancel my subscription
  • osornios
  • Spotify Star
  • 509 Views
  • 4 replies
  • 0 likes
  • 509 Views
  • 4 replies
  • 0 likes

Solved!! Music not saving to SD Card (Galaxy S5, latest version of Spotify)

Under App Info, Spotify says that it is storing downloaded songs on the SD card. Under "Storage", it tells me that my new SD card is still empty Also under storage, I can see that Spotify is actually downloading songs into the internal hard drive. I'...

  • Casual Listener
  • Under App Info, Spotify says that it is storing downloaded songs on the SD card.   Under "Storage", it tells me that my new SD card is still empty Also under storage, I can see that Spotify ...
  • dbr215
  • Newbie
  • 24969 Views
  • 16 replies
  • 1 likes
  • 24969 Views
  • 16 replies
  • 1 likes

Galaxy S7 edge storage issues

Hello,I received my new phone yesterday, one of the first things I did was install spotify. I have a sd card inserted and spotify also recognises the card.However, all the data still shows up on phone storage instead of sd card storage.See screenshot...

  • Regular
  • Hello, I received my new phone yesterday, one of the first things I did was install spotify. I have a sd card inserted and spotify also recognises the card. However, all the data still shows up...
  • Daniel
  • Community Legend
  • 2420 Views
  • 3 replies
  • 0 likes
  • 6.0.1. Samsung S7
  • 2420 Views
  • 3 replies
  • 0 likes

Bluetooth Headset Kinivo BTH240 can't skip/play/pause tracks on Android

Hi everyone I'm trying to use fully functional my bluetooth headset Kinivo BTH240. Volume responds, but i can't pause/play either skip tracks. I'm running version 5.1.0.849 on Android 4.4.4, my cellphone is a Huawey Y550, if anyone has any idea i wou...

  • Regular
  • Hi everyone I'm trying to use fully functional my bluetooth headset Kinivo BTH240. Volume responds, but i can't pause/play either skip tracks. I'm running version 5.1.0.849 on Android 4.4.4, my cellp...
  • secretsuniverse
  • Regular
  • 716 Views
  • 4 replies
  • 0 likes
  • 716 Views
  • 4 replies
  • 0 likes

I pay for premium but my Spotify will only play on shuffle.

I pay for premium but Spotify won't only play Shuffle. I have a Galaxy S7 and also had the same problem on my Galaxy S5. I have never been able to contact anybody with my issues.its so difficult to get help amd i pay $9.99 a month for what? For strai...

  • Newbie
  • I pay for premium but Spotify won't only play Shuffle. I have a Galaxy S7 and also had the same problem on my Galaxy S5. I have never been able to contact anybody with my issues.its so difficult to g...
  • Daniel
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes