Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Regular
43019 Views
66 replies
25 likes

43019 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878290 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878290 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26454 Views
4 replies
0 likes

26454 Views
4 replies
0 likes

Offline Library got deleted

I've been having this issue randomly with my Sasmung Galaxy S4 mini. I use spotify on my laptop, tablet and phone. My tablet and phone have different albums saved for offline listening. I also sign in to spotify on school computers.The offline librar...

Toddleson
Casual Listener
I've been having this issue randomly with my Sasmung Galaxy S4 mini. I use spotify on my laptop, tablet and phone. My tablet and phone have different albums saved for offline listening. I also sign i...
2016-03-28 9:50:26 AM
328 Views
0 replies
0 likes

328 Views
0 replies
0 likes

[Android] Huge "Shuffle play" button haunting me.

I've been using Spotify for as long as I can remember. The huge green "shuffle play" button that appears on almost every screen should be removed. I have never used spotify-free on the phone but I feel like I pay for the privilege to not have that **...

nicke7000
Casual Listener
I've been using Spotify for as long as I can remember. The huge green "shuffle play" button that appears on almost every screen should be removed. I have never used spotify-free on the phone but I fe...
2016-03-27 9:25:44 PM
2016-03-27 12:18:18 AM
Daniel
Community Legend
468 Views
2 replies
0 likes

468 Views
2 replies
0 likes

Can't synchronize VD tracks on Android app

Device: Sony Xperia Z3 Compact Operating System Version: Android Spotify Version: 49.0.992 Description: Dear all,Since I update the app on my smartphone, I can't see the tracks that I imported from my PC to my smartphone. When I click on them, I have...

thiblasser
Newbie
Device: Sony Xperia Z3 Compact Operating System Version: Android Spotify Version: 49.0.992 Description: Dear all, Since I update the app on my smartphone, I can't see the ...
2016-03-27 9:07:38 PM
175 Views
0 replies
0 likes
Android

175 Views
0 replies
0 likes

Play Queue needs a update!

I know this has been asked and suggested before, but I can't find any solutions. The play queue in Spotify needs an update badly. I've had Spotify for a little while now. A paid customer. I can't seem to find a simple way to add an album to the play ...

thatcatfritz
Casual Listener
I know this has been asked and suggested before, but I can't find any solutions. The play queue in Spotify needs an update badly. I've had Spotify for a little while now. A paid custom...
2016-03-27 8:29:16 PM
390 Views
0 replies
1 likes

390 Views
0 replies
1 likes

Songs keep starting and stopping in playlists online and offline

I have a Samsung S6 and I pay for the premium. I play songs from the playlists I've created and they are always starting and stopping every few seconds. They are all saved as offline playlists so should be able to play online as well as offline. Can ...

Essie_bee
Casual Listener
I have a Samsung S6 and I pay for the premium. I play songs from the playlists I've created and they are always starting and stopping every few seconds. They are all saved as offline playlists so sho...
2016-02-16 11:13:28 PM
2016-03-27 6:46:18 PM
tugcepinar
Newbie
1797 Views
8 replies
0 likes
4G
Playback problem
Playlists
s6
Samsung
starting
stopping

1797 Views
8 replies
0 likes

Solved!! Is my phone compatible with Spotify?

Spotify should get along happily with most Android devices on the market running the v2.3 'Gingerbread' firmware. For later devices, try installing the Preview version of the new Android app, available at http://www.spotify.com/download/previews/ - t...

Richard
Community Legend
Spotify should get along happily with most Android devices on the market running the v2.3 'Gingerbread' firmware. For later devices, try installing the Preview version of the new Android a...
2012-01-27 3:16:25 PM
2016-03-27 11:10:40 AM
Joannajoanna12
Casual Listener
38899 Views
86 replies
4 likes

38899 Views
86 replies
4 likes

My Spotify thinks I'm abroad

I set up Spotify while in New Zealand but now am living in England so it won't let me log on as you can only use Spotify abroad for two weeks

edd911
Casual Listener
I set up Spotify while in New Zealand but now am living in England so it won't let me log on as you can only use Spotify abroad for two weeks
2016-03-27 11:06:36 AM
2016-03-27 11:10:26 AM
Daniel
Community Legend
390 Views
2 replies
0 likes

390 Views
2 replies
0 likes

Spotify says I'm offline and I'm not (tried everything to fix)

No songs will play, I cant even click a song to play and I have full internet connection.I followed the steps and cleared data, uninstalled app, restart my phone, install app again, retrieve username and change password.My phone is up to date their a...

Reii_955
Newbie
No songs will play, I cant even click a song to play and I have full internet connection. I followed the steps and cleared data, uninstalled app, restart my phone, install app again, retrieve userna...
2016-03-27 10:08:13 AM
2016-03-27 10:53:48 AM
Daniel
Community Legend
422 Views
1 replies
0 likes

422 Views
1 replies
0 likes

Cannot play songs non-stop from my playlist. Freezes after playing 2 songs ( Samsung galaxy S7 edge)

Hi, I have been using spotify on a samsung galaxy S4 without any issues. Now, I just upgraded my phone to a samsung galaxy s7 edge and I am running into this issue. My playlist does not play non-stop. For some reason it will stop playing after playin...

ted10
Casual Listener
Hi, I have been using spotify on a samsung galaxy S4 without any issues. Now, I just upgraded my phone to a samsung galaxy s7 edge and I am running into th...
2016-03-16 2:45:09 PM
2016-03-27 10:14:06 AM
vstrfrmufo
Newbie
1626 Views
2 replies
1 likes

1626 Views
2 replies
1 likes

Chromecast private session?

Hi there,Streaming Spotify to my chromecast audio and I'd like to enable a private session but the option to do so is unavailable and greyed out.Anyway to enable a private session whilst chromecast audio streaming?Cheers all

jimardee
Music Fan
Hi there, Streaming Spotify to my chromecast audio and I'd like to enable a private session but the option to do so is unavailable and greyed out. Anyway to enable a private session whilst chro...
2016-03-27 10:01:56 AM
1395 Views
0 replies
11 likes
Chromecast Android
chromecast audio

1395 Views
0 replies
11 likes

Solved!! Does a weak wi fi signal affect offline playlists?

I have set up a playlist at work and set it to offline. I noticed that the whole playlist was not available. I could see the songs but they were highlighted with the green arrow. I then turned off the offline and hoped the wi fi signal would allow fo...

laurasnyder_
Casual Listener
I have set up a playlist at work and set it to offline. I noticed that the whole playlist was not available. I could see the songs but they were highlighted with the green arrow. I then turned off th...
2016-03-25 5:32:38 AM
2016-03-27 9:19:01 AM
laurasnyder_
Casual Listener
1029 Views
3 replies
0 likes

1029 Views
3 replies
0 likes

Problems downloading songs

Hi! I hope someone can help me with that. (Sorry about my English).I get a 32gb sd card to my Galaxy Note 3. I have 4 playlist in my account which I want to download and play offline. Two of them (over 600 songs) download at all, but hours after, I e...

Vargasvictorj
Casual Listener
Hi! I hope someone can help me with that. (Sorry about my English). I get a 32gb sd card to my Galaxy Note 3. I have 4 playlist in my account which I want to download and play offline. Two of them...
2016-03-23 8:58:15 AM
2016-03-27 8:10:48 AM
Daniel
Community Legend
1104 Views
4 replies
0 likes
download playlist
downloaded music
Downloaded tracks
downloads issues

1104 Views
4 replies
0 likes

Playlist : lecture sans son

Bonjour, J'utilise toujours mon spotify en mode hors connexion, de ce fait je télécharge en hors ligne toutes mes playlists. Dans les préférences, je suis en lecture continue et fondu enchaîné à 2 secondes. Je suis évidemment en spotify premium, et j...

sitan31
Newbie
Bonjour, J'utilise toujours mon spotify en mode hors connexion, de ce fait je télécharge en hors ligne toutes mes playlists. Dans les préférences, je suis en lecture continue et fondu enchaî...
2016-03-26 12:12:55 PM
2016-03-27 8:09:21 AM
Daniel
Community Legend
558 Views
1 replies
0 likes

558 Views
1 replies
0 likes

Save Music on sd-card

Hey guys, im currently struggling with the Problem trat i am not able to save my Music on the Sd-card, just on my Phone. If i try to convert the files to the sd-card it always "Has a problem"I have a Sony Xperia m4 if that helps.Trank you!:)

Angrybanana
Newbie
Hey guys, im currently struggling with the Problem trat i am not able to save my Music on the Sd-card, just on my Phone. If i try to convert the files to the sd-card it always "Has a problem" I have...
2016-03-26 2:38:22 PM
2016-03-27 8:02:37 AM
Daniel
Community Legend
236 Views
1 replies
0 likes

236 Views
1 replies
0 likes

Sorting tracks in playlists on Android.

It's ridiculous that Spotify doesn't care what the users want. I've seen multiple threads about this issue over several years, and still this feature is missing from Android. How do we push spotify to add this feature to Android? If Spotify doesn't c

...

cipher64
Newbie
<p>It's ridiculous that Spotify doesn't care what the users want. I've seen multiple threads about this issue over several years, and still this feature is missing from Android. How do we push ...
2016-03-26 7:05:06 AM
2016-03-27 7:48:31 AM
Daniel
Community Legend
224 Views
1 replies
0 likes

224 Views
1 replies
0 likes

Can't undownload

So on my old phone I had over 2000 songs on Spotify and a lot of it was downloaded for offline but some of it wasn't so that they only played online. I got a new phone and just downloaded everything at once for times sake and would just undownload th...

hunterchips
Casual Listener
So on my old phone I had over 2000 songs on Spotify and a lot of it was downloaded for offline but some of it wasn't so that they only played online. I got a new phone and just downloaded everything ...
2016-03-26 4:54:05 AM
2016-03-27 7:38:21 AM
Daniel
Community Legend
624 Views
3 replies
0 likes

624 Views
3 replies
0 likes

Music stops sometimes in premium

Hello, i have samsung galaxy a5, when i play in my premium spotify through bluethoot on android 5, after some songs playing, it stops, and the only way to continue playing is to put on my screen, go to spotify app and pull play button, what is the pr...

spoti1032
Newbie
Hello, i have samsung galaxy a5, when i play in my premium spotify through bluethoot on android 5, after some songs playing, it stops, and the only way to continue playing is to put on my screen, go ...
2016-03-26 12:36:54 PM
2016-03-26 5:15:55 PM
Metamora
Regular
342 Views
2 replies
0 likes

342 Views
2 replies
0 likes

Chromecast audio keeps stopping

Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Often have to then stop casting via the Chromecast app...

Sparkytwo
Regular
Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Oft...
2016-03-19 10:25:34 PM
2016-03-26 4:28:23 PM
Sparkytwo
Regular
882 Views
6 replies
0 likes

882 Views
6 replies
0 likes

Won't play certain songs

Just upgraded to premium, and about half of the songs i have saved that i listened to before premium will not play. It just automatically skips over them. They still show up on my playlist but will not let me play the songs.

Lauraburke55555
Newbie
Just upgraded to premium, and about half of the songs i have saved that i listened to before premium will not play. It just automatically skips over them. They still show up on my playlist but will n...
2016-03-26 3:24:37 PM
2016-03-26 4:02:08 PM
Bittencourt
Spotify Star
243 Views
1 replies
0 likes

243 Views
1 replies
0 likes

Your Library option not responding

Okay So I open up Spotify on my Android device. All of the options: Search, Home, Browse and Radio work. But the tab 'Your Library' does not respond, hardly opening nor giving me an error message I've tried logging out and back in, reinstalling the a...

carnagesam
Newbie
Okay So I open up Spotify on my Android device. All of the options: Search, Home, Browse and Radio work. But the tab 'Your Library' does not respond, hardly opening nor giving me an error message &n...
2016-03-25 12:51:27 AM
2016-03-26 5:31:12 AM
Daniel
Community Legend
292 Views
1 replies
0 likes

292 Views
1 replies
0 likes

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