Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
0x8EFABE4E
Newbie
55339 Views
68 replies
25 likes

55339 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2 weeks ago
Sumit_Ghosh
Casual Listener
27791 Views
5 replies
0 likes

27791 Views
5 replies
0 likes

Spotify won't download from song tab

Okay, so I got a new phone today, deleted the saved song cache on my other phone and all of my other playlists download to this new phone just fine. But for some reason when I try to turn the tab labeled "Songs" to offline mode download it just... wo...

Sennygata
Newbie
Okay, so I got a new phone today, deleted the saved song cache on my other phone and all of my other playlists download to this new phone just fine. But for some reason when I try to turn the tab lab...
2016-03-24 1:16:51 AM
2016-03-24 11:48:29 AM
Daniel
Community Legend
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

problem

Only plays 1 song when on shuffle mode

markprior4
Newbie
Only plays 1 song when on shuffle mode
2016-03-23 7:39:20 PM
2016-03-24 11:36:32 AM
Daniel
Community Legend
199 Views
1 replies
0 likes

199 Views
1 replies
0 likes

Volume issue

Hi, recently I have noticed that when using spotify on my Ipad 2 or Samsung Galaxy S6 the volume increases and decreases for no reason whatsoever. It makes listening to music really annoying.I do not have volume normalization turned on and usually li...

hazzer111
Newbie
Hi, recently I have noticed that when using spotify on my Ipad 2 or Samsung Galaxy S6 the volume increases and decreases for no reason whatsoever. It makes listening to music really annoying. I do n...
2016-03-23 9:30:57 PM
2016-03-24 11:36:19 AM
Daniel
Community Legend
210 Views
1 replies
1 likes

210 Views
1 replies
1 likes

custom playlist unavailable when offline :/

hi guys, this has happened a few times now. i have a user def playlist with around 300 songs in it - i keep it updated and offlined but sometimes when i select it to play while offline, it says not available no idea why thanksdan

user-removed
Visitor
hi guys, this has happened a few times now. i have a user def playlist with around 300 songs in it - i keep it updated and offlined but sometimes when i select it to play w...
2016-03-22 9:11:16 PM
2016-03-24 11:34:45 AM
Daniel
Community Legend
258 Views
3 replies
0 likes

258 Views
3 replies
0 likes

Spotify skips and pauses frequently

I am running spotify from my galaxy s6 edge and I've noticed that it skips or pauses for s few seconds every other song. I have reinstalled spotify and cleared caches but still same issues. Is there anything else I can try on my phone. Thanks in adva...

Lalo713
Newbie
I am running spotify from my galaxy s6 edge and I've noticed that it skips or pauses for s few seconds every other song. I have reinstalled spotify and cleared caches but still same issues. Is there ...
2016-03-24 4:34:37 AM
2016-03-24 6:33:49 AM
Jayb72
Community Legend
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

Solved!! Get local music stored on SD card to show up in My Music on Android Mobile App

Samsung Galaxy S7Android: Marshmellow 6.0.1 Spotify: 4.9.0.992 I have music stored on my SD card. That SD card is mounted in my Galaxy S7 as storage. Is there anyway to have my music (stored locally on my sd card in my phone) show up in my spotify ap...

TripleThreat802
Newbie
Samsung Galaxy S7 Android: Marshmellow 6.0.1 Spotify: 4.9.0.992 I have music stored on my SD card. That SD card is mounted in my Galaxy S7 as storage. Is ther...
2016-03-23 8:14:08 PM
2016-03-23 8:50:01 PM
Daniel
Community Legend
1029 Views
1 replies
0 likes

1029 Views
1 replies
0 likes

My Music not showing up, but playlists do

I noticed recently that when I click on the "Songs," "Artists" and "Albums" tabs on my Spotify app (on Nexus 4), it's coming up as if I have nothing saved. However, my playlists still appear when I select the "Playlists" option so I know I'm logged o...

HungryButler
Newbie
I noticed recently that when I click on the "Songs," "Artists" and "Albums" tabs on my Spotify app (on Nexus 4), it's coming up as if I have nothing saved. However, my playlists still appear when I s...
2015-03-18 2:31:53 PM
2016-03-23 8:05:32 PM
gordontoon
Newbie
9323 Views
4 replies
1 likes

9323 Views
4 replies
1 likes

No Storage Area Found

Hi. why does it always notify No Storage Area Found whenever i try to open spotify. i just downloaded the app fyi.

marinellaguzman
Newbie
Hi. why does it always notify No Storage Area Found whenever i try to open spotify. i just downloaded the app fyi.
2016-03-23 4:10:35 PM
2016-03-23 5:48:26 PM
Daniel
Community Legend
340 Views
1 replies
0 likes

340 Views
1 replies
0 likes

Why remove fast scrolling?

Seriously. Developers. Why remove a very useful function that worked. Just removed it. Just like that, in the newest update. I'm talking about dragging the scroll bar on the side down, so you can instantly scroll to a point in potentially huge playli...

Dudvid
Regular
Seriously. Developers. Why remove a very useful function that worked. Just removed it. Just like that, in the newest update. I'm talking about dragging the scroll bar on the side down, so you can ins...
2016-03-23 3:59:19 PM
2016-03-23 4:25:48 PM
MattSuda
Spotify Star
537 Views
1 replies
2 likes
Functionality
Playlist feature

537 Views
1 replies
2 likes

Profile and playlists won't show

I've recently gotten a new phone and when I installed the Spotify app I've been experiencing some problems The first one is that my profile refuses to show - it keeps saying that something went wrong and whenever I refresh it, it shows the same thing...

daeniell
Casual Listener
I've recently gotten a new phone and when I installed the Spotify app I've been experiencing some problems 😞 The first one is that my profile refuses to show - it keeps saying that something went wr...
2016-03-22 5:17:31 AM
2016-03-23 3:58:03 PM
Daniel
Community Legend
360 Views
3 replies
0 likes

360 Views
3 replies
0 likes

My Spotify app on Android crashes when I create new playlist folder in the desktop app

Hi. I have a big problem. Here's how it all started: A few months ago I noticed that I couldn't put my playlist folders inside newly created playlist folder (Windows desktop app). I thought ok, i'll wait, maybe they'll fix it.Some time later i was us...

torgop
Regular
Hi. I have a big problem. Here's how it all started: A few months ago I noticed that I couldn't put my playlist folders inside newly created playlist folder (Windows desktop app). I...
2016-03-23 11:57:20 AM
2016-03-23 3:25:17 PM
torgop
Regular
363 Views
4 replies
0 likes

363 Views
4 replies
0 likes

Songs need to be restarted occasionally, and suggested songs for a playlist over 40 songs in length

Hi, I have been having no problems with Spotify until a couple of updates ago. Since then, songs in a playlist will occasionally start playing with no sound. If I pause and then unpause the song, it starts over and begins playing correctly. Another i...

GruntledUser
Casual Listener
Hi, I have been having no problems with Spotify until a couple of updates ago. Since then, songs in a playlist will occasionally start playing with no sound. If I pause and then unpause the song, it ...
2016-03-23 2:28:32 PM
333 Views
0 replies
1 likes

333 Views
0 replies
1 likes

Solved!! Can't Opt out of beta

My friend logged into his spotify account on my device and it automatically installed beta, after he was finished, I logged in and tried to delete it and install it several times. After that beta still appeared. Please help.

kr33p3r1000
Regular
My friend logged into his spotify account on my device and it automatically installed beta, after he was finished, I logged in and tried to delete it and install it several times. After that beta sti...
2016-03-23 5:12:16 AM
2016-03-23 1:39:06 PM
navaira
Roadie
1109 Views
2 replies
0 likes
Android 5.1.1
Beta

1109 Views
2 replies
0 likes

problemas de streaming

quando utilizo o spotify no meu moto g3 a reprodução pausa com grande frequência, mesmo nas listas offline. Alguma ideia do que posso fazer?

tatiborin
Newbie
quando utilizo o spotify no meu moto g3 a reprodução pausa com grande frequência, mesmo nas listas offline. Alguma ideia do que posso fazer?
2016-03-01 1:00:23 AM
2016-03-23 1:06:01 PM
fuentesalexande
Newbie
344 Views
1 replies
0 likes

344 Views
1 replies
0 likes

I cant play any song on my android tablet

I'm use galaxy note 8 (screen 8 inch) android 4.4 cm 11 but I can play only shuffle mode Now I'm update app to lastest get. 4.9Delete and install app anain. But problem is still Help me plz. Thx. 4 ur kind

vv47ch424
Newbie
I'm use galaxy note 8 (screen 8 inch) android 4.4 cm 11 but I can play only shuffle mode Now I'm update app to lastest get. 4.9 Delete and install app anain. But problem is still H...
2016-03-17 2:55:39 AM
2016-03-23 11:53:18 AM
Zamara74
Casual Listener
353 Views
2 replies
0 likes

353 Views
2 replies
0 likes

Spotify not being energy efficienent

Hi Spotify According to this test https://medium.com/smartphone-enerlytics/music-lovers-switch-streaming-music-apps-and-extend-your-battery-life-by-2x-2e9a57ca899d#.7z50qq2efSpotify is only 50% as effective as Google music, can you please improve thi...

eideen
Newbie
Hi Spotify According to this test https://medium.com/smartphone-enerlytics/music-lovers-switch-streaming-music-apps-and-extend-your-battery-life-by-2x-2e9a57ca899d#.7z50qq2ef Spotify is ...
2016-03-23 11:45:06 AM
195 Views
0 replies
0 likes

195 Views
0 replies
0 likes

Scrolling, 23/3

I can't fast scroll on my phone since the last update, i need it because now it is impossible to go to the bottom of my lists and therefor i can't listen to the new songs, it is horrible and need to be fixed asap, i am using spotify several hours eve...

jx3000
Regular
I can't fast scroll on my phone since the last update, i need it because now it is impossible to go to the bottom of my lists and therefor i can't listen to the new songs, it is horrible and need to ...
2016-03-23 8:10:53 AM
2016-03-23 8:40:16 AM
Daniel
Community Legend
417 Views
1 replies
0 likes
scroll bar
Scrollwheel disappeared

417 Views
1 replies
0 likes

Solved!! Am I sontributing to Nielsen Analytics

Google Play store states "Please note: This app features Nielsen’s audience measurement software which will allow you to contribute to market research, such as Nielsen’s Audio Measurement. If you don't want to participate, you can opt-out within the ...

grahammm
Roadie
Google Play store states "Please note: This app features Nielsen’s audience measurement software which will allow you to contribute to market research, such as Nielsen’s Audio Measurement. If you don...
2015-10-03 9:32:41 AM
2016-03-23 5:41:47 AM
Daniel
Community Legend
5116 Views
9 replies
2 likes
3.70.833

5116 Views
9 replies
2 likes

Signing in on Android ap

Can't seem to sign I'm on the Spotify ap button via the website. Any ideas?

Gis1
Newbie
Can't seem to sign I'm on the Spotify ap button via the website. Any ideas?
2016-03-19 9:54:48 AM
2016-03-23 5:30:09 AM
Daniel
Community Legend
390 Views
2 replies
0 likes

390 Views
2 replies
0 likes

advertising

I have been noticing my videos for 30min of ad free music has not been playing I still get the 30 min but it doesn't give me the advertisingI just don't want to break the law by exploiting this glitch

hylemmon
Newbie
I have been noticing my videos for 30min of ad free music has not been playing I still get the 30 min but it doesn't give me the advertising I just don't want to break the law by exploiting this gli...
2016-03-22 11:16:43 PM
2016-03-23 5:26:42 AM
Daniel
Community Legend
186 Views
1 replies
0 likes

186 Views
1 replies
0 likes

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