Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51423 Views
66 replies
25 likes

51423 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881890 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881890 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27372 Views
4 replies
0 likes

27372 Views
4 replies
0 likes

playing music offline

do I need to download songs before I'm able to play them offline

andrewfrancis97
Newbie
do I need to download songs before I'm able to play them offline
2016-03-20 7:41:48 PM
2016-03-21 4:33:08 AM
MattSuda
Spotify Star
263 Views
1 replies
0 likes

263 Views
1 replies
0 likes

Solved!! Can't change to another song after 5 songs that I skipped

Spotify Music prevents me from changing or skipping to another song.It just doesn't show any arrows to move to the next song. 4.8.0.1004 is the version of Spotify Music that I use.

Umeaboy_83
Regular
Spotify Music prevents me from changing or skipping to another song. It just doesn't show any arrows to move to the next song. 4.8.0.1004 is the version of Spotify Music that I use.
2016-03-13 4:39:20 PM
2016-03-21 3:53:39 AM
Umeaboy_83
Regular
697 Views
2 replies
0 likes

697 Views
2 replies
0 likes

Spotify on Samsung Galaxy S3

Hello, So the Spotify app on my Samsung Galaxy S3 device does this thing where when the next song plays after the first song, it shows that it is playing but no sound comes through. I have to hit the "Pause" button then "play" button to hear the song...

user-removed
Visitor
Hello, So the Spotify app on my Samsung Galaxy S3 device does this thing where when the next song plays after the first song, it shows that it is playing but no sound comes through. I have t...
2016-03-20 6:06:21 PM
405 Views
0 replies
0 likes

405 Views
0 replies
0 likes

Solved!! Songs are PLAYING but NO SOUND (Samsung GS3)

Hi Guys, I'm having this problem, but I'm getting no sound via headphones on my Samsung Galaxy S3 (Running ICS).Any clear help would be much appreciated!! Tom.

ThomasDaniel
Casual Listener
Hi Guys, I'm having this problem, but I'm getting no sound via headphones on my Samsung Galaxy S3 (Running ICS). Any clear help would be much appreciated!! Tom.
2012-10-21 2:39:56 PM
2016-03-20 6:02:05 PM
eminorseven
Casual Listener
60627 Views
13 replies
0 likes

60627 Views
13 replies
0 likes

Lock screen controls not working on Android 4.4.2 (Kitkat) on Huawei P7 Ascend phone

I seem to have lost my lock screen controls (play, pause etc) on my Huawei P7 Ascend phone running Android 4.4.2 (Kitkat). Spotify runs perfectly well except for this one little issue. I've made sure all notifications are selected to show but for som...

MrsCEvers78
Casual Listener
I seem to have lost my lock screen controls (play, pause etc) on my Huawei P7 Ascend phone running Android 4.4.2 (Kitkat). Spotify runs perfectly well except for this one little issue. I've made sure...
2016-03-19 2:32:14 AM
2016-03-20 4:56:22 AM
MrsCEvers78
Casual Listener
1196 Views
2 replies
0 likes

1196 Views
2 replies
0 likes

App starting on it's own when I hang up from a call in the car

Recently the app has been starting even though it's not in use once I hang up from a call in the car. This is a problem as I often have clients in my vehicle. I love the service but there has to be a way to stop this from happening. 2013 BMW 550i, th...

gameday22
Newbie
Recently the app has been starting even though it's not in use once I hang up from a call in the car. This is a problem as I often have clients in my vehicle. I love the service but there has to be a...
2016-03-19 10:06:24 PM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

Why has a song become 'unplayable'?

It's just suddenly become unplayable why?

11000
Casual Listener
It's just suddenly become unplayable why?
2016-03-19 8:44:12 PM
515 Views
0 replies
0 likes

515 Views
0 replies
0 likes

Song appears to be playing but there is no sound

This is an issue that I am having on my samsung Ace 3. Whenever i'm playing music on my phone on shuffle play, about 50% of the time when it goes to the next song, it'll be "playing" as shown by the time slider moving at the bottom, however there'll ...

caleb_hates_you
Casual Listener
This is an issue that I am having on my samsung Ace 3. Whenever i'm playing music on my phone on shuffle play, about 50% of the time when it goes to the next song, it'll be "playing" as shown by the ...
2016-03-19 5:33:05 AM
2016-03-19 5:46:53 PM
caleb_hates_you
Casual Listener
400 Views
2 replies
0 likes

400 Views
2 replies
0 likes

Song stops playing/looks like it's playing/no audio

I'm not sure if this has been posted before. I thought that I'd found a workaround for this problem by using an older apk but that also stopped working. I recently got a pair of Bluetooth headphones and the problem hasn't occurred while using them. N...

Allove79
Music Fan
I'm not sure if this has been posted before. I thought that I'd found a workaround for this problem by using an older apk but that also stopped working. I recently got a pair of Bluetooth headphones ...
2016-03-19 4:34:58 PM
2016-03-19 5:22:08 PM
Allove79
Music Fan
655 Views
3 replies
0 likes

655 Views
3 replies
0 likes

Audio keeps cutting out

** COPIED MY EMAIL **Hi,I have several gripes with the app at the moment. My app keeps crashing and I have to close and restart it. However my main issue is that audio suddenly stops playing yet the app says the song is playing. In order to play the ...

xxmissiolaxx
Casual Listener
** COPIED MY EMAIL ** Hi, I have several gripes with the app at the moment. My app keeps crashing and I have to close and restart it. However my main issue is that audio suddenly stops playing ...
2016-03-19 1:36:42 PM
2016-03-19 4:00:01 PM
xxmissiolaxx
Casual Listener
1675 Views
3 replies
0 likes
Android
audio
Crash
Crash Android
crashing app
music

1675 Views
3 replies
0 likes

New Music Friday Update needed

Hi..I'm a Spotify Premium user utilizing Spotify on my LG/Android device...anyways long story short..the Spotify New Music Friday playlist usually almost always updates every Friday morning along with the new album releases for the week..however soon...

Beltane575xx
Roadie
Hi..I'm a Spotify Premium user utilizing Spotify on my LG/Android device...anyways long story short..the Spotify New Music Friday playlist usually almost always updates every Friday morning along wit...
2016-03-18 4:14:38 PM
2016-03-19 12:25:58 PM
Beltane575xx
Roadie
1224 Views
5 replies
2 likes

1224 Views
5 replies
2 likes

Wrong Password Always!

I reset my password and it still won't let me log in using my Android device. I have tried uninstall in and reinstalling. I have reset my phone with no prevail. I have no idea where I can contact support this is so frustrating

user-removed
Visitor
I reset my password and it still won't let me log in using my Android device. I have tried uninstall in and reinstalling. I have reset my phone with no prevail. I have no idea where I can contact sup...
2016-03-17 5:12:32 PM
2016-03-19 12:24:28 PM
Nico
Community Legend
867 Views
7 replies
0 likes
Password reset

867 Views
7 replies
0 likes

Radio issues

HI I have an issue where the thumbs up/down buttons just don't do anything. When I dislike a song it continues playing the rest of it, and when I like a song, it does nothing but say it's improving but all the songs are still the same. I really liked...

hiddencreeperz
Newbie
HI I have an issue where the thumbs up/down buttons just don't do anything. When I dislike a song it continues playing the rest of it, and when I like a song, it does nothing but say it's improving b...
2016-03-19 8:19:14 AM
213 Views
0 replies
2 likes

213 Views
0 replies
2 likes

Premium running list stops at random

I created runnng lists with various speeds based on the BeatRunning albums. It helps me train running pace.E.g. 170 BPM list: https://open.spotify.com/user/williamsiemons/playlist/0eR0mvutKvk0AVBC1jXxg3 Unfortunately these lists stop playing on the S...

WilliamOffline
Roadie
I created runnng lists with various speeds based on the BeatRunning albums. It helps me train running pace. E.g. 170 BPM list: https://open.spotify.com/user/williamsiemons/playlist/0eR0mvutKvk...
2016-03-19 8:07:14 AM
210 Views
0 replies
0 likes

210 Views
0 replies
0 likes

Downloaded playlists dont work

This started a few weeks back, but not to this extent where unless I'm connected to Wi-Fi I cannot listen to my downloaded playlists (which pretty much defeats the purpose, plus I suspect I'm also using my data). Also, when a song finishes, it DOES N...

chunkybastard
Newbie
This started a few weeks back, but not to this extent where unless I'm connected to Wi-Fi I cannot listen to my downloaded playlists (which pretty much defeats the purpose, plus I suspect I'm also us...
2016-03-18 7:30:13 PM
2016-03-18 12:14:36 AM
osornios
Spotify Star
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

Solved!! WiFi problem

Hello, I have problems to connect my spotify from my android device with my home wifi , and only with it, because it works really great with other WiFi or with data connection.I already have tried to uninstall and reinstall the app, but it still does...

marcopav94
Newbie
Hello, I have problems to connect my spotify from my android device with my home wifi , and only with it, because it works really great with other WiFi or with data connection. I already have tried ...
2015-06-09 3:34:16 PM
2016-03-18 11:38:29 PM
Daniel
Community Legend
14221 Views
4 replies
0 likes
wifi

14221 Views
4 replies
0 likes

Queued Track "Playing" With No Audio

This seems to happen both on bluetooth and with an aux cable/headphones, but only sometimes - I cannot figure out what the deciding factor is to trigger the issue. What happens is that I will start a playlist (usually, one saved offline), and then qu...

gottagoplaces
Casual Listener
This seems to happen both on bluetooth and with an aux cable/headphones, but only sometimes - I cannot figure out what the deciding factor is to trigger the issue. What happens is that I wil...
2016-03-16 9:17:48 PM
2016-03-18 7:10:51 PM
Verilidaine
Casual Listener
536 Views
3 replies
0 likes

536 Views
3 replies
0 likes

Solved!! Says i have no internet connection but i do!

Hi i have tried everything with my Samsung Galaxy S5,Including install/uninstall several times, still i cannot play songs as it keeps saying no internet connection..I am close to my router and signal is very strong plus everything else works with no ...

dellana50
Regular
Hi i have tried everything with my Samsung Galaxy S5, Including install/uninstall several times, still i cannot play songs as it keeps saying no internet connection.. I am close to my router and si...
2016-03-10 8:22:19 PM
2016-03-18 6:45:09 PM
dellana50
Regular
4146 Views
8 replies
0 likes

4146 Views
8 replies
0 likes

Spotify over USB and D/A Converter in Android Systems possible?

I am Spotify premium user and don´t like the sound of the internal sound cards of my PC/Notebook/Android-DeviceIt is possible to listen to Spotify Music on PC over USB and D/A - Converter. But it doesn´t work on my Galaxy Note 10 tablet and S IV-phon...

Mario1959
Casual Listener
I am Spotify premium user and don´t like the sound of the internal sound cards of my PC/Notebook/Android-Device It is possible to listen to Spotify Music on PC over USB and D/A - Converter. But it d...
2016-03-17 12:15:36 AM
2016-03-18 4:30:19 PM
Mario1959
Casual Listener
1233 Views
2 replies
0 likes

1233 Views
2 replies
0 likes

No funciona en Xperia z5

Hola, tengo un Xperia z5 y llevo unos dias sin poder entrar en la app, creo que fue después de actualizar la versión del dispositivo, pero no estoy segura: resulta que cuando le doy al icono es como si no existiera, cuando me di cuenta pensé ke la ap...

Yurena
Newbie
Hola, tengo un Xperia z5 y llevo unos dias sin poder entrar en la app, creo que fue después de actualizar la versión del dispositivo, pero no estoy segura: resulta que cuando le doy al icono es como ...
2016-03-18 12:07:19 PM
2016-03-18 2:59:01 PM
Daniel
Community Legend
418 Views
1 replies
0 likes

418 Views
1 replies
0 likes

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