Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a week ago
0x8EFABE4E
Newbie
53486 Views
68 replies
25 likes

53486 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
Monday
Sumit_Ghosh
Casual Listener
27680 Views
5 replies
0 likes

27680 Views
5 replies
0 likes

Song appears to be playing but there is no sound

This is an issue that I am having on my samsung Ace 3. Whenever i'm playing music on my phone on shuffle play, about 50% of the time when it goes to the next song, it'll be "playing" as shown by the time slider moving at the bottom, however there'll ...

caleb_hates_you
Casual Listener
This is an issue that I am having on my samsung Ace 3. Whenever i'm playing music on my phone on shuffle play, about 50% of the time when it goes to the next song, it'll be "playing" as shown by the ...
2016-03-19 5:33:05 AM
2016-03-19 5:46:53 PM
caleb_hates_you
Casual Listener
404 Views
2 replies
0 likes

404 Views
2 replies
0 likes

Song stops playing/looks like it's playing/no audio

I'm not sure if this has been posted before. I thought that I'd found a workaround for this problem by using an older apk but that also stopped working. I recently got a pair of Bluetooth headphones and the problem hasn't occurred while using them. N...

Allove79
Music Fan
I'm not sure if this has been posted before. I thought that I'd found a workaround for this problem by using an older apk but that also stopped working. I recently got a pair of Bluetooth headphones ...
2016-03-19 4:34:58 PM
2016-03-19 5:22:08 PM
Allove79
Music Fan
658 Views
3 replies
0 likes

658 Views
3 replies
0 likes

Audio keeps cutting out

** COPIED MY EMAIL **Hi,I have several gripes with the app at the moment. My app keeps crashing and I have to close and restart it. However my main issue is that audio suddenly stops playing yet the app says the song is playing. In order to play the ...

xxmissiolaxx
Casual Listener
** COPIED MY EMAIL ** Hi, I have several gripes with the app at the moment. My app keeps crashing and I have to close and restart it. However my main issue is that audio suddenly stops playing ...
2016-03-19 1:36:42 PM
2016-03-19 4:00:01 PM
xxmissiolaxx
Casual Listener
1694 Views
3 replies
0 likes
Android
audio
Crash
Crash Android
crashing app
music

1694 Views
3 replies
0 likes

New Music Friday Update needed

Hi..I'm a Spotify Premium user utilizing Spotify on my LG/Android device...anyways long story short..the Spotify New Music Friday playlist usually almost always updates every Friday morning along with the new album releases for the week..however soon...

Beltane575xx
Roadie
Hi..I'm a Spotify Premium user utilizing Spotify on my LG/Android device...anyways long story short..the Spotify New Music Friday playlist usually almost always updates every Friday morning along wit...
2016-03-18 4:14:38 PM
2016-03-19 12:25:58 PM
Beltane575xx
Roadie
1232 Views
5 replies
2 likes

1232 Views
5 replies
2 likes

Wrong Password Always!

I reset my password and it still won't let me log in using my Android device. I have tried uninstall in and reinstalling. I have reset my phone with no prevail. I have no idea where I can contact support this is so frustrating

user-removed
Visitor
I reset my password and it still won't let me log in using my Android device. I have tried uninstall in and reinstalling. I have reset my phone with no prevail. I have no idea where I can contact sup...
2016-03-17 5:12:32 PM
2016-03-19 12:24:28 PM
Nico
Community Legend
877 Views
7 replies
0 likes
Password reset

877 Views
7 replies
0 likes

Radio issues

HI I have an issue where the thumbs up/down buttons just don't do anything. When I dislike a song it continues playing the rest of it, and when I like a song, it does nothing but say it's improving but all the songs are still the same. I really liked...

hiddencreeperz
Newbie
HI I have an issue where the thumbs up/down buttons just don't do anything. When I dislike a song it continues playing the rest of it, and when I like a song, it does nothing but say it's improving b...
2016-03-19 8:19:14 AM
216 Views
0 replies
2 likes

216 Views
0 replies
2 likes

Premium running list stops at random

I created runnng lists with various speeds based on the BeatRunning albums. It helps me train running pace.E.g. 170 BPM list: https://open.spotify.com/user/williamsiemons/playlist/0eR0mvutKvk0AVBC1jXxg3 Unfortunately these lists stop playing on the S...

WilliamOffline
Roadie
I created runnng lists with various speeds based on the BeatRunning albums. It helps me train running pace. E.g. 170 BPM list: https://open.spotify.com/user/williamsiemons/playlist/0eR0mvutKvk...
2016-03-19 8:07:14 AM
210 Views
0 replies
0 likes

210 Views
0 replies
0 likes

Downloaded playlists dont work

This started a few weeks back, but not to this extent where unless I'm connected to Wi-Fi I cannot listen to my downloaded playlists (which pretty much defeats the purpose, plus I suspect I'm also using my data). Also, when a song finishes, it DOES N...

chunkybastard
Newbie
This started a few weeks back, but not to this extent where unless I'm connected to Wi-Fi I cannot listen to my downloaded playlists (which pretty much defeats the purpose, plus I suspect I'm also us...
2016-03-18 7:30:13 PM
2016-03-18 12:14:36 AM
osornios
Spotify Star
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

Solved!! WiFi problem

Hello, I have problems to connect my spotify from my android device with my home wifi , and only with it, because it works really great with other WiFi or with data connection.I already have tried to uninstall and reinstall the app, but it still does...

marcopav94
Newbie
Hello, I have problems to connect my spotify from my android device with my home wifi , and only with it, because it works really great with other WiFi or with data connection. I already have tried ...
2015-06-09 3:34:16 PM
2016-03-18 11:38:29 PM
Daniel
Community Legend
14243 Views
4 replies
0 likes
wifi

14243 Views
4 replies
0 likes

Queued Track "Playing" With No Audio

This seems to happen both on bluetooth and with an aux cable/headphones, but only sometimes - I cannot figure out what the deciding factor is to trigger the issue. What happens is that I will start a playlist (usually, one saved offline), and then qu...

gottagoplaces
Casual Listener
This seems to happen both on bluetooth and with an aux cable/headphones, but only sometimes - I cannot figure out what the deciding factor is to trigger the issue. What happens is that I wil...
2016-03-16 9:17:48 PM
2016-03-18 7:10:51 PM
Verilidaine
Casual Listener
544 Views
3 replies
0 likes

544 Views
3 replies
0 likes

Solved!! Says i have no internet connection but i do!

Hi i have tried everything with my Samsung Galaxy S5,Including install/uninstall several times, still i cannot play songs as it keeps saying no internet connection..I am close to my router and signal is very strong plus everything else works with no ...

dellana50
Regular
Hi i have tried everything with my Samsung Galaxy S5, Including install/uninstall several times, still i cannot play songs as it keeps saying no internet connection.. I am close to my router and si...
2016-03-10 8:22:19 PM
2016-03-18 6:45:09 PM
dellana50
Regular
4163 Views
8 replies
0 likes

4163 Views
8 replies
0 likes

Spotify over USB and D/A Converter in Android Systems possible?

I am Spotify premium user and don´t like the sound of the internal sound cards of my PC/Notebook/Android-DeviceIt is possible to listen to Spotify Music on PC over USB and D/A - Converter. But it doesn´t work on my Galaxy Note 10 tablet and S IV-phon...

Mario1959
Casual Listener
I am Spotify premium user and don´t like the sound of the internal sound cards of my PC/Notebook/Android-Device It is possible to listen to Spotify Music on PC over USB and D/A - Converter. But it d...
2016-03-17 12:15:36 AM
2016-03-18 4:30:19 PM
Mario1959
Casual Listener
1234 Views
2 replies
0 likes

1234 Views
2 replies
0 likes

No funciona en Xperia z5

Hola, tengo un Xperia z5 y llevo unos dias sin poder entrar en la app, creo que fue después de actualizar la versión del dispositivo, pero no estoy segura: resulta que cuando le doy al icono es como si no existiera, cuando me di cuenta pensé ke la ap...

Yurena
Newbie
Hola, tengo un Xperia z5 y llevo unos dias sin poder entrar en la app, creo que fue después de actualizar la versión del dispositivo, pero no estoy segura: resulta que cuando le doy al icono es como ...
2016-03-18 12:07:19 PM
2016-03-18 2:59:01 PM
Daniel
Community Legend
420 Views
1 replies
0 likes

420 Views
1 replies
0 likes

Can't touch scroll bar on playlists with latest update!

I have a very big playlist and now I have to scroll all the way to the bottom!

l0l
Casual Listener
I have a very big playlist and now I have to scroll all the way to the bottom!
2016-03-18 3:52:19 AM
2016-03-18 10:16:49 AM
Daniel
Community Legend
668 Views
2 replies
2 likes

668 Views
2 replies
2 likes

Spotify closes when I try searching for artist

As soon as I type in the search toolbar it closes the Spotify app. I have to repeat the search 7-10 times before it will complete the search. Any ideas?

Moyno69
Newbie
As soon as I type in the search toolbar it closes the Spotify app. I have to repeat the search 7-10 times before it will complete the search. Any ideas?
2016-03-18 2:00:22 AM
2016-03-18 10:12:09 AM
Daniel
Community Legend
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

unavailble songs on a device solution?

So here is my question. I have some songs on my pc that are not available in the spotify library, as the artists are not listed and so on. I have added them to a playlist but want to download them to the device. I have a Premium account and have just...

kdmion
Newbie
So here is my question. I have some songs on my pc that are not available in the spotify library, as the artists are not listed and so on. I have added them to a playlist but want to download them to...
2016-03-18 1:43:20 AM
2016-03-18 10:11:54 AM
Daniel
Community Legend
189 Views
1 replies
0 likes

189 Views
1 replies
0 likes

"Spotify doesn't find a memory" - Check device memory

I just had my Android upgraded. When I open the Spotify app it seems to open but the black screen closes and flashes a message saying "Spotify doesn't find a memory". The SD Card is working, anyway I took it out but it did not work out. I also gave S...

juanbiet
Casual Listener
I just had my Android upgraded. When I open the Spotify app it seems to open but the black screen closes and flashes a message saying "Spotify doesn't find a memory". The SD Card is working, anyway I...
2016-03-18 1:03:51 AM
2016-03-18 10:10:57 AM
Daniel
Community Legend
344 Views
3 replies
0 likes

344 Views
3 replies
0 likes

My spotify account can not connect to argon streamer

My spotify account can not connect to the argon streamer. I already removed the spotify app en reinstalled it. It stil does not works. When my husband triest to connect with spotify account on this divise, it works just fine. So it can not be the Sam...

Ireneflorus
Regular
My spotify account can not connect to the argon streamer. I already removed the spotify app en reinstalled it. It stil does not works. When my husband triest to connect with spotify account on ...
2016-03-13 9:25:46 AM
2016-03-18 8:31:50 AM
Ireneflorus
Regular
4192 Views
9 replies
1 likes

4192 Views
9 replies
1 likes

Solved!! I can't find a solution to my problem!

I pay for premium service and it seems I can't find a solution to my problem. My problem I've been having is that my volume stops at the last few seconds of the track that I'm listening to but the music looks like it's still playing on the app. So, e...

jslope316
Casual Listener
I pay for premium service and it seems I can't find a solution to my problem. My problem I've been having is that my volume stops at the last few seconds of the track that I'm listening to but the mu...
2016-03-17 5:56:22 PM
2016-03-18 3:33:40 AM
jslope316
Casual Listener
757 Views
5 replies
0 likes
Volume dissapears at end of track.

757 Views
5 replies
0 likes

Galaxy s7

I just got the galaxy s7 and the app won't open. It keeps saying no storage found and crashes to a black screen. Any advice?

Nadine4
Casual Listener
I just got the galaxy s7 and the app won't open. It keeps saying no storage found and crashes to a black screen. Any advice?
2016-03-17 12:57:47 AM
2016-03-18 1:14:25 AM
Daniel
Community Legend
578 Views
1 replies
1 likes

578 Views
1 replies
1 likes

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