Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Casual Listener
42800 Views
66 replies
25 likes

42800 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878179 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878179 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26414 Views
4 replies
0 likes

26414 Views
4 replies
0 likes

Tracks playing No sound

Premium subscriber.Playing tracks as normal. Suddenly no sound is coming from my device (Sony Xperia Z5). The tracks are playing but no sound appears from the phone.Tracks play from my laptop and other linked devices.(TV, wifes phone). All volume con...

GCS79
Regular
Premium subscriber. Playing tracks as normal. Suddenly no sound is coming from my device (Sony Xperia Z5). The tracks are playing but no sound appears from the phone. Tracks play from my laptop and...
2016-02-01 11:14:48 PM
2016-02-09 10:36:33 AM
GCS79
Regular
1115 Views
12 replies
0 likes

1115 Views
12 replies
0 likes

Songs not adding to my list from radio stations?

Songs are not adding to my list when I click add (+) while playing on a radio stream. They will add from everywhere else except on radio streams. The (+) turns into a check like it should, but it doesn't add to my list and it doesn't download like I ...

janemcr
Newbie
Songs are not adding to my list when I click add (+) while playing on a radio stream. They will add from everywhere else except on radio streams. The (+) turns into a check like it should, but it doe...
2016-02-09 5:14:53 AM
172 Views
0 replies
0 likes

172 Views
0 replies
0 likes

Cannot search

Hello - often the search section of Spotify is overly sensitive. I will start typing and it will immediately close out. I try typing slower and the same happens. This leaves me unable to search for music and stuck with the same playlists. Can someone...

Availlant46
Newbie
Hello - often the search section of Spotify is overly sensitive. I will start typing and it will immediately close out. I try typing slower and the same happens. This leaves me unable to search for m...
2016-02-09 2:18:18 AM
146 Views
0 replies
0 likes

146 Views
0 replies
0 likes

offline mode unwanted

Spotify is keeps putting me I offline mode and don't let me play music. Som times I can listen to a full song sometime only half the songs and it's eery irritating.If I go in to setting and clicks on offline mode and then online mode directly it work...

Emilkvick
Newbie
Spotify is keeps putting me I offline mode and don't let me play music. Som times I can listen to a full song sometime only half the songs and it's eery irritating. If I go in to setting and clicks ...
2016-02-08 9:35:29 PM
2016-02-08 10:24:14 PM
Bittencourt
Spotify Star
185 Views
1 replies
0 likes

185 Views
1 replies
0 likes

Privacy mode

Hi How do i setup the spotify app on my android phone to never share any info to anybody? I try enable it but the next day i have to do it again... and again and again.... Getting sick of this.

zwepp
Newbie
Hi How do i setup the spotify app on my android phone to never share any info to anybody? I try enable it but the next day i have to do it again... and again and again.... ...
2016-02-08 9:31:25 PM
2016-02-08 9:52:23 PM
Bittencourt
Spotify Star
278 Views
1 replies
0 likes

278 Views
1 replies
0 likes

browse button missing

It's a week now that the browse function has disappeared on all my android devices. Not funny.

schelernet
Newbie
It's a week now that the browse function has disappeared on all my android devices. Not funny.
2016-02-08 1:21:30 PM
2016-02-08 9:42:09 PM
stasaniac
Newbie
762 Views
1 replies
9 likes

762 Views
1 replies
9 likes

When i save a song it downloads to my phone

When i save a song or album to my library it is downloading to my phone. It is not set to play offline but when you open the artist it shows a green arrown by each song. This has caused me to have no memory on my phone. Can i save without it download...

smitty8734
Casual Listener
When i save a song or album to my library it is downloading to my phone. It is not set to play offline but when you open the artist it shows a green arrown by each song. This has caused m...
2016-02-08 7:49:37 PM
2016-02-08 8:22:45 PM
user-removed
Not applicable
329 Views
3 replies
0 likes

329 Views
3 replies
0 likes

Spotify stops after activating My Album

When I activate My Albums, Spotify stops playing and stops running.After restarting (double clic the Spotify Icon) again and activating My Album the same problem occurs.I uninstalled Spotify and installed it again. After this action it works again, b...

remco2910
Newbie
When I activate My Albums, Spotify stops playing and stops running. After restarting (double clic the Spotify Icon) again and activating My Album the same problem occurs. I uninstalled Spotify and ...
2016-02-08 8:47:21 AM
145 Views
0 replies
0 likes

145 Views
0 replies
0 likes

Downloads a few files and then stops

Edit: It seems that, having left the house this morning, that downloading works via the mobile network, and now that I'm in the office, it's happily downloading over our corporate wifi - seems that I've got a problem with my home internet connection ...

HugePilchard
Newbie
Edit: It seems that, having left the house this morning, that downloading works via the mobile network, and now that I'm in the office, it's happily downloading over our corporate wifi - seems that I...
2016-02-08 8:14:14 AM
213 Views
0 replies
1 likes

213 Views
0 replies
1 likes

Music on sd card?

HeyI just bought Spotify premium and Downloaded some music. According to my Phone it saved the music on my sd card and not on the Device memory. After downloading some music it was 5GB for Spotify on my sd card but it said my Device memory is full to...

julianr2403
Regular
Hey I just bought Spotify premium and Downloaded some music. According to my Phone it saved the music on my sd card and not on the Device memory. After downloading some music it was 5GB for Spotify ...
2015-12-09 11:37:23 PM
2016-02-08 8:05:44 AM
rpittaro
Newbie
856 Views
10 replies
0 likes

856 Views
10 replies
0 likes

Download error

Hello! So I have a Samsung A5 with a 5.0.2 Android version and I'm premium user. When I try to download songs to have them available offline in my cellphone there's this sign: However, when I check my cellphone storage it says that the device memory ...

evefonck84
Newbie
Hello! So I have a Samsung A5 with a 5.0.2 Android version and I'm premium user. When I try to download songs to have them available offline in my cellphone there's this sign: &nbs...
2016-02-08 6:44:48 AM
316 Views
0 replies
1 likes

316 Views
0 replies
1 likes

Samsung gs3 first song plays fine, next is silent.

So I own a Sumsung gs3 and premium spotify. When I play a song through spotify it works totally fine, but after one song play (very rarly after two songs) the next song starts in the app like normal, it will track the duration of the song in real tim...

Didros
Newbie
So I own a Sumsung gs3 and premium spotify. When I play a song through spotify it works totally fine, but after one song play (very rarly after two songs) the next song starts in the app like normal,...
2016-02-07 5:42:53 PM
2016-02-08 6:26:23 AM
umai3620
Newbie
230 Views
1 replies
0 likes

230 Views
1 replies
0 likes

Music stops playing in personal spotify list

Dear users, I am using spotify premium, and made several personal playlists. the poblem is that the track continues, but there is no sound anymore. So I have to push the playbutton for continuing. I have already tried the next things: log in, log off...

WilmaSiccama
Newbie
Dear users, I am using spotify premium, and made several personal playlists. the poblem is that the track continues, but there is no sound anymore. So I have to push the playbutton for conti...
2016-02-06 5:30:04 PM
2016-02-08 6:06:43 AM
hitch-HIKE
Casual Listener
288 Views
2 replies
2 likes

288 Views
2 replies
2 likes

Spotify won't even open

Every time I open Spotify since February it just loads a black screen then crashes. Please help.Thanks

Monkeydinosaur1
Casual Listener
Every time I open Spotify since February it just loads a black screen then crashes. Please help. Thanks
2016-02-05 5:40:13 AM
2016-02-08 2:24:18 AM
ChantalSherman
Newbie
434 Views
4 replies
0 likes

434 Views
4 replies
0 likes

Have space to update but spotify keeps telling me I don't

I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cleared out all cached data and unnecessary files and ...

dragonorangel
Casual Listener
I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cle...
2016-01-07 7:16:58 AM
2016-02-07 8:37:22 PM
dragonorangel
Casual Listener
269 Views
2 replies
0 likes

269 Views
2 replies
0 likes

Solved!! Delete account

How Can Delete my account spotify?

Ballerino298
Casual Listener
How Can Delete my account spotify?
2016-02-07 8:23:38 PM
2016-02-07 8:25:43 PM
Ballerino298
Casual Listener
449 Views
1 replies
0 likes

449 Views
1 replies
0 likes

Google Maps & Spotify

Hello, For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In particular this originally started when I was trying to run Google...

theonlylos
Newbie
Hello, For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In partic...
2016-02-07 7:11:05 PM
1209 Views
0 replies
0 likes
Android
Car
freeze

1209 Views
0 replies
0 likes

Android app not syncing local files

Hi there, I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files to a playlist, and then marked that playlist to be downloaded...

DavidEerdmans
Music Fan
Hi there, I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files t...
2016-02-07 4:52:21 PM
439 Views
0 replies
2 likes
local files
syncing

439 Views
0 replies
2 likes

Solved!! No sound when playing

There is no sound when playing anything in Spotify on my android phone - whether the song has previously been downloaded or not. When online or offline. The phone does not have a problem with any other audio - and Spotify had previously worked on thi...

GreatKingRat
Regular
There is no sound when playing anything in Spotify on my android phone - whether the song has previously been downloaded or not. When online or offline. The phone does not have a problem with any oth...
2013-04-23 12:00:23 AM
2016-02-07 4:44:49 PM
sskorpa
Newbie
36697 Views
10 replies
0 likes

36697 Views
10 replies
0 likes

Spotify Connect won't show WiFi connected devices

Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The only advice I can find on spotify.com is to get some g...

FDutcho
Casual Listener
Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The onl...
2016-02-07 1:55:14 PM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

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