Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47876 Views
66 replies
25 likes

47876 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880424 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880424 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26932 Views
4 replies
0 likes

26932 Views
4 replies
0 likes

Solved!! No sound when playing

There is no sound when playing anything in Spotify on my android phone - whether the song has previously been downloaded or not. When online or offline. The phone does not have a problem with any other audio - and Spotify had previously worked on thi...

GreatKingRat
Regular
There is no sound when playing anything in Spotify on my android phone - whether the song has previously been downloaded or not. When online or offline. The phone does not have a problem with any oth...
2013-04-23 12:00:23 AM
2016-02-07 4:44:49 PM
sskorpa
Newbie
37431 Views
10 replies
0 likes

37431 Views
10 replies
0 likes

Spotify Connect won't show WiFi connected devices

Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The only advice I can find on spotify.com is to get some g...

FDutcho
Casual Listener
Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The onl...
2016-02-07 1:55:14 PM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

App kills itself after 2/3 songs

I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has the same problem?

FDutcho
Casual Listener
I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has th...
2016-02-07 1:46:49 PM
181 Views
0 replies
0 likes

181 Views
0 replies
0 likes

CAN"T MANAGE MY MUSIC!

Here's the situation: I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no music whatsoever. But when i search my username, i can see al...

clyph10
Casual Listener
Here's the situation: I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no m...
2016-02-02 10:00:46 PM
2016-02-07 6:20:52 AM
clyph10
Casual Listener
453 Views
2 replies
0 likes

453 Views
2 replies
0 likes

Equalizer help

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song, then it turns off, even when you enter and move th...

pstorrero
Newbie
I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song,...
2016-02-07 4:10:57 AM
563 Views
0 replies
0 likes
Android 5.1.1
Equalizer issues
Samsung Galaxy S6 edge+
Troubleshooting

563 Views
0 replies
0 likes

Slow downloads - Tried everything

First of all, I'd like to say what I've tried so far:- Clear offline devices @ Spotify.com- Full clean install of Spotify- Change from Normal to High and Extreme- Tried another smartphone- Tried another connection, from other places- Use a proxy insi...

Markweiser
Casual Listener
First of all, I'd like to say what I've tried so far: - Clear offline devices @ Spotify.com - Full clean install of Spotify - Change from Normal to High and Extreme - Tried another smartphone ...
2015-10-22 5:55:27 AM
2016-02-07 2:14:33 AM
llf_
Regular
551 Views
1 replies
0 likes
Android 5.1.1
slow
slow sync

551 Views
1 replies
0 likes

My Spotify can't find my Mobile Phone

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i added from my computer that i added to my Playlists ...

SirSanderson92
Newbie
Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i...
2014-02-21 5:42:30 PM
2016-02-06 6:00:37 PM
Eathan
Newbie
423 Views
1 replies
0 likes

423 Views
1 replies
0 likes

Solved!! My track gets skipped when I power off my screen

Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.

martastutzman
Music Fan
Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.
2016-01-23 3:00:59 AM
2016-02-06 5:41:01 PM
jean3601
Community Legend
3518 Views
24 replies
1 likes

3518 Views
24 replies
1 likes

No Browse funktion

Sine this morning the app on my android tablet is missing the browse option!?

10000Ballons
Newbie
Sine this morning the app on my android tablet is missing the browse option!?
2016-02-06 2:22:40 PM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

'Shows' now available - but only limited podcasts?

Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spotify (UK)?

voice_of_reason
Roadie
Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spot...
2016-01-26 2:56:56 PM
2016-02-06 1:53:54 PM
p5f
Casual Listener
723 Views
2 replies
0 likes

723 Views
2 replies
0 likes

Solved!! Marshmallow 6.0 - streaming cache stored on SD?

I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least). But to those who have got it working - are you finding that ...

voice_of_reason
Roadie
I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least). ...
2016-02-05 5:10:20 PM
2016-02-06 1:22:13 PM
voice_of_reason
Roadie
733 Views
1 replies
0 likes

733 Views
1 replies
0 likes

Not supported country

I'm trying to install Spotify Music on an Android 5 phone in Latvia, but got "not supported country" message in Google Play Store. Can anyone help me with this?

Ankor100
Newbie
I'm trying to install Spotify Music on an Android 5 phone in Latvia, but got "not supported country" message in Google Play Store. Can anyone help me with this?
2016-02-06 11:37:49 AM
2016-02-06 12:51:55 PM
CrazyDude
Roadie
466 Views
1 replies
0 likes

466 Views
1 replies
0 likes

Solved!! How do I get rid of the retarted scroll bar for androi app

Half the time i go to click the options button for a song, it activates your oversensitive scroll bar. And instead of being able to add a song to a playlist like I intended, I get whipped half way down the screen. Then i got to scroll back up, look f...

Jefmusic
Casual Listener
Half the time i go to click the options button for a song, it activates your oversensitive scroll bar. And instead of being able to add a song to a playlist like I intended, I get whipped half way do...
2015-06-12 2:39:54 PM
2016-02-06 11:19:12 AM
Thisishayden
Newbie
7120 Views
6 replies
10 likes
Android App

7120 Views
6 replies
10 likes

ERROR :(

There is no storage space on the device . I get an error.

sadettinatmaca
Newbie
There is no storage space on the device . I get an error.
2016-01-31 8:24:22 PM
2016-02-06 5:57:18 AM
kbrooksc
Community Legend
461 Views
1 replies
0 likes

461 Views
1 replies
0 likes

Unwanted upgrade message

All of a sudden, I keep getting a popup message to upgrade my account anytime I switch to a new screen. The thing is, I'm already a premium user. I tried to find a place to turn these off, but couldn't find one. Anyone else getting this?

clapton5000
Gig Goer
All of a sudden, I keep getting a popup message to upgrade my account anytime I switch to a new screen. The thing is, I'm already a premium user. I tried to find a place to turn these off, but couldn...
2016-02-05 5:30:53 PM
2016-02-06 4:04:06 AM
kbrooksc
Community Legend
568 Views
1 replies
0 likes

568 Views
1 replies
0 likes

Solved!! [Android 4.4.2+]Cache on external SD card is possible

It seems a lot of folk running android 4.4.2+ have had trouble getting spotify to use an external SD card for its cache. I just bought a card for my android so I thought I'd give it a try and it worked! My mobile Samsung Galagy Note 3 - android 4.4.2...

Joe
Community Legend
It seems a lot of folk running android 4.4.2+ have had trouble getting spotify to use an external SD card for its cache. I just bought a card for my android so I thought I'd give it a try and it work...
2014-06-20 7:12:16 PM
2016-02-06 2:01:58 AM
Sandy4
Newbie
87070 Views
46 replies
25 likes

87070 Views
46 replies
25 likes

Solved!! Error: No Memrory found at start

Hi, i need some help When I start the application appears in the notification bar " memory did not found " and there is black screen. any idea that can happen? This began to give after the last update . My Phone LG G4 H815

spagnone
Casual Listener
Hi, i need some help When I start the application appears in the notification bar " memory did not found " and there is black screen. any idea that can happen? This began to give after ...
2016-02-05 11:36:36 PM
2016-02-05 12:27:35 AM
spagnone
Casual Listener
1385 Views
1 replies
0 likes
Android
memory

1385 Views
1 replies
0 likes

One track from one album won't download

The last track on Depression Cherry/Beach House won't download. I've had this album downloaded for quite a while, and the other day I noticed the last track was gone from the downloaded view of the album.Tried redownloading it, nothing. The song stil...

b_spin
Casual Listener
The last track on Depression Cherry/Beach House won't download. I've had this album downloaded for quite a while, and the other day I noticed the last track was gone from the downloaded view of the a...
2016-02-05 4:35:27 PM
2016-02-05 5:58:29 PM
b_spin
Casual Listener
752 Views
1 replies
0 likes
Download error
track problem

752 Views
1 replies
0 likes

Offline music not downloaded anymore

I just open my spotify movil app and all the music i had downloaded to available offline wasnt there anymore BUT the memory o my device was full cause of the music this is the second time this happened to me im just a little bored of spotify movil ap...

AzaRey
Casual Listener
I just open my spotify movil app and all the music i had downloaded to available offline wasnt there anymore BUT the memory o my device was full cause of the music this is the second time this happen...
2016-02-05 5:03:50 PM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

Are videos not available on Android tablets?

No videos showing on Galaxy Tab 8.4 pro, no videos showing on Nexus 7, both running last Spotify update. Any clues?

Alaquijose
Casual Listener
No videos showing on Galaxy Tab 8.4 pro, no videos showing on Nexus 7, both running last Spotify update. Any clues?
2016-02-05 5:01:03 PM
324 Views
0 replies
0 likes

324 Views
0 replies
0 likes

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