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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 51416 Views
  • 66 replies
  • 25 likes
  • 51416 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881888 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881888 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27371 Views
  • 4 replies
  • 0 likes
  • 27371 Views
  • 4 replies
  • 0 likes

Solved!! Problem with Moto G3 and Chromecast (2015) (video version)

Spotify won't find my new Chromecast (2015) (video version) when using my Moto G (3rd generation) phone.All other applicable apps on my Moto G3 finds the Chromecast.When using my other devices the corresponding Spotify app finds the Chromecast. I kno...

  • Casual Listener
  • Spotify won't find my new Chromecast (2015) (video version) when using my Moto G (3rd generation) phone. All other applicable apps on my Moto G3 finds the Chromecast. When using my other devices th...
  • Steinhoefel1
  • Regular
  • 6832 Views
  • 30 replies
  • 6 likes
  • 6832 Views
  • 30 replies
  • 6 likes

Solved!! How to cast offline playlists to Chromecast while in offline mode?

I have a Spotify Premium account and like to use it throughout the day while I am driving around for work. We just got a new puppy who has to occassionally stay home by himself, and I would like to play music on the Chromecast on my TV for him to lis...

  • Casual Listener
  • I have a Spotify Premium account and like to use it throughout the day while I am driving around for work. We just got a new puppy who has to occassionally stay home by himself, and I would like to p...
  • driveflanger
  • Community Legend
  • 4198 Views
  • 3 replies
  • 1 likes
  • 4198 Views
  • 3 replies
  • 1 likes

Spotify deletes all playlists and offline music

Hello everyone,I use spotify premium together with another person. 3 days ago, Spotify started to delete all playlists and offline music I had(the other user lost his music and the playlists too). So I went on the Spotify page and used the playlist r...

  • Casual Listener
  • Hello everyone, I use spotify premium together with another person. 3 days ago, Spotify started to delete all playlists and offline music I had(the other user lost his music and the playlists too). ...
  • pimp13
  • Casual Listener
  • 376 Views
  • 2 replies
  • 0 likes
  • 376 Views
  • 2 replies
  • 0 likes

Solved!! No sound

Guys, I'm having a trouble about: after the music is over, the next one doesn't make any sound...Help me pleaseOh almost I forgot, I have spotify premiun and this is about my songs that I've downloaded

  • Casual Listener
  • Guys, I'm having a trouble about: after the music is over, the next one doesn't make any sound... Help me please Oh almost I forgot, I have spotify premiun and this is about my songs that I've down...
  • Bittencourt
  • Spotify Star
  • 467 Views
  • 3 replies
  • 0 likes
  • 467 Views
  • 3 replies
  • 0 likes

Android

Hi every one,Spotify play one song and after it keeps playing but without musicWhat should i do?

  • Casual Listener
  • Hi every one, Spotify play one song and after it keeps playing but without music What should i do?
  • Nico
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Most popular from your friends

Where is "most popular from your friends" or something like that. It was few months ago (maybe 2 or 3). Where it is like now?

  • Gig Goer
  • Where is "most popular from your friends" or something like that. It was few months ago (maybe 2 or 3). Where it is like now?
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

new samsung a3 handset

Help.please.I've just had a replacement samsung a3 and everything (contacts etc)has been restored but not my apps.I've installed spotify again but can't log in...it just keeps saying 'you already gave an account'...

  • Newbie
  • Help.please.I've just had a replacement samsung a3 and everything (contacts etc)has been restored but not my apps.I've installed spotify again but can't log in...it just keeps saying 'you already gav...
  • snoozecriminal
  • Casual Listener
  • 396 Views
  • 2 replies
  • 0 likes
  • 396 Views
  • 2 replies
  • 0 likes

playlist got cleard

so using my phone to controll my computer at work 2 of my playlists were wiped with the exclusion of 3 songs. is there a way to get my playlists back? its like a total of 130+ songs and no more then 4 songs from a band

  • Newbie
  • so using my phone to controll my computer at work 2 of my playlists were wiped with the exclusion of 3 songs. is there a way to get my playlists back? its like a total of 130+ songs and no more then ...
  • Bittencourt
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!! Using spotify offline

My spotify keeps telling me that it stopped downloading my songs because I do not have enough space on my device but that is very wrong as I have 46 gigs left of storage that I can use how do I fix this?

  • Casual Listener
  • My spotify keeps telling me that it stopped downloading my songs because I do not have enough space on my device but that is very wrong as I have 46 gigs left of storage that I can use how do I fix t...
  • user-removed
  • Not applicable
  • 659 Views
  • 6 replies
  • 0 likes
  • 659 Views
  • 6 replies
  • 0 likes

Not getting shows

Not getting shows on my galaxy s2 tablet it on my galaxy s5 phone 

  • Newbie
  • Not getting shows on my galaxy s2 tablet it on my galaxy s5 phone 
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

For those having issue syncing local files with Android

It seems that the main problem is the Windows app. Tried several ways to create playlists, with 2 different computers. The lists I created often appered empty on Androd and Linux. The playlists I created using Linux, showed just fine, and synced righ...

  • Visitor
  • It seems that the main problem is the Windows app. Tried several ways to create playlists, with 2 different computers. The lists I created often appered empty on Androd and Linux. The playlists I cre...
  • 422 Views
  • 0 replies
  • 2 likes
  • 422 Views
  • 0 replies
  • 2 likes

spotify connects OVER THE INTERNET to a friends amp who lives 20 miles away

and i cannot stop it doing it. i went round his house a month ago and played spotify via his yamaha av amp which has connect on it. when i got home i found his amp still on the list of devices - so i tried playing something and lo and behold he calle...

  • Newbie
  • and i cannot stop it doing it. i went round his house a month ago and played spotify via his yamaha av amp which has connect on it. when i got home i found his amp still on the list of devices - so i...
  • vols88
  • Casual Listener
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Solved!! My local files from PC won't syn

From a week until now, my spotify stoped to sync local files from my PC. It was working just fine, until I deleted my playlist and wiped the cache. I tried the firewall solution, creating new playlists, uninstall the app from android and from PC, but...

  • Visitor
  • From a week until now, my spotify stoped to sync local files from my PC. It was working just fine, until I deleted my playlist and wiped the cache.   I tried the firewall solution, creating ne...
  • user-removed
  • Not applicable
  • 572 Views
  • 1 replies
  • 1 likes
  • 572 Views
  • 1 replies
  • 1 likes

Delete linking

HOW Do I DELETE LINKING VIA Spotify URL AND URI ? And link just through Facebook? Thank you for any replies.

  • Regular
  • HOW Do I DELETE LINKING VIA Spotify URL AND URI ? And link just through Facebook? Thank you for any replies.
  • user-removed
  • Not applicable
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Spotify skipping on its own

My spotify account seems to have an unlimited skipping issue, and I don't know how to fix it.My account reproduced the issue everytime I attempted to solve the problem.What I tried to fix it:First I tried moving to a different playlistAfter that didn...

  • Newbie
  • My spotify account seems to have an unlimited skipping issue, and I don't know how to fix it. My account reproduced the issue everytime I attempted to solve the problem. What I tried to fix it: Fi...
  • MattSuda
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Cant sync some songs to samsung galxy s6 device

I have a local file with my music. I can play it on spotify from my destop jsut fine, but when I try to play it on my phone about 50% of the songs won't play and is greyed out. Edit: I just figured out something, All songs were download from youtube....

  • Newbie
  • I have a local file with my music.  I can play it on spotify from my destop jsut fine, but when I try to play it on my phone about 50% of the songs won't play and is greyed out.   Edit: I...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

SPOTIFY CONNECT

I would like to connect my spotify with my soundmate, connect with my home wifi, to listening music throw my Amplifier connected to the Dolby Home. Please help me

  • Newbie
  • I would like to connect my spotify with my soundmate, connect with my home wifi, to listening music throw my Amplifier connected to the Dolby Home. Please help me
  • miger
  • Newbie
  • 647 Views
  • 2 replies
  • 1 likes
  • Hinsha
  • 647 Views
  • 2 replies
  • 1 likes

wrong language

my ads and titles come up in Spanish. How do I change it back to English?

  • Newbie
  • my ads and titles come up in Spanish. How do I change it back to English?
  • Bittencourt
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Premium

I just paid for premium and I go to my account and it's attempting to make me pay again for premium.

  • Newbie
  • I just paid for premium and I go to my account and it's attempting to make me pay again for premium.
  • user-removed
  • Not applicable
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

android - desktop file transfer

can i download my playlist in my desktop pc ,then copy all the files and transfer it to my android phone with a usb cable . because my wifi is too slow and takes too much time to download with my phone ( my internet connection on pc is faster ). or ,...

  • Newbie
  • can i download my playlist in my desktop pc    ,then  copy all the files and transfer it to my android phone with a usb cable  . because my  wifi  is too slow and t...
  • Bittencourt
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes