Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47445 Views
66 replies
25 likes

47445 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880178 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880178 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26886 Views
4 replies
0 likes

26886 Views
4 replies
0 likes

Spotify app stops track 2sec bevor finish

Ciao everybody, i've a problem with the spotify app on my Sony Z3 compact (Android 5.1.1). I've I play music with the app, the track stops always 2sec. bevor finish. (If the track lasts 5:46 it stops at 5:44).This appears after a random number of tra...

dako2
Newbie
Ciao everybody, i've a problem with the spotify app on my Sony Z3 compact (Android 5.1.1). I've I play music with the app, the track stops always 2sec. bevor finish. (If the track l...
2016-01-07 3:23:42 PM
178 Views
0 replies
0 likes

178 Views
0 replies
0 likes

Spotify App not showing up in Android Auto

I recently purchased and installed an Android Auto compatible radio in my car. Android Auto works great, though Id really prefer to play music with Spotify which is supported. I have seen articles about people using it with the same radio that Ive go...

pouncer11
Newbie
I recently purchased and installed an Android Auto compatible radio in my car. Android Auto works great, though Id really prefer to play music with Spotify which is supported. I have s...
2015-07-07 3:31:01 PM
2016-01-07 6:33:49 AM
Phil823
Newbie
1713 Views
4 replies
0 likes
android auto
Galaxy S6
Lollipop

1713 Views
4 replies
0 likes

7 day free trial

OK so I recently started using spotify and heard you could get a 7 day free trial which I can't and I have not used the trial and its not showing up please help... Sincerely, Spotify user

Johnnyboyr_13
Newbie
OK so I recently started using spotify and heard you could get a 7 day free trial which I can't and I have not used the trial and its not showing up please help... Sincerely, &n...
2016-01-07 3:16:11 AM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

Ecualización

Hola, espero que se encuentren bien! Necesito ayuda para dejar establecida la ecualización que más me gusta, que cuando salgo del menú de configuración la ecualización se me desactiva.Gracias!

CCamioli
Newbie
Hola, espero que se encuentren bien! Necesito ayuda para dejar establecida la ecualización que más me gusta, que cuando salgo del menú de configuración la ecualización se me desactiva. Gracias!
2016-01-07 1:18:14 AM
125 Views
0 replies
0 likes

125 Views
0 replies
0 likes

Android App Crashing

A while ago I updated the app, didn't have any problems. About a week ago the app has completely stopped working. When I open it, a black screen appears and then closes and a "Unfortunately, Spotify has stopped" message appears. I have tried turning ...

felicerlb
Casual Listener
A while ago I updated the app, didn't have any problems. About a week ago the app has completely stopped working. When I open it, a black screen appears and then closes and a "Unfortunately, Spotify ...
2016-01-06 10:35:54 PM
209 Views
0 replies
0 likes

209 Views
0 replies
0 likes

Premier 3 mesi a 0.99

Salve volevo un informazione x più di 5 giorni (dal 25 dicembre)non sono mai riuscito ad attivare la promozione il messaggio era sempre uguale.Impossibile registrare causa problemi tecnici.ora che non c'è più la promozione si riesce perfettamente ad ...

Tex86
Newbie
Salve volevo un informazione x più di 5 giorni (dal 25 dicembre)non sono mai riuscito ad attivare la promozione il messaggio era sempre uguale. Impossibile registrare causa problemi tecnici.ora che ...
2016-01-06 9:01:27 PM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

how to delete or remove whole albums htc-one-m8 Android 5.0.1

for instance, I only wanted one song from Fleetwood Mac and whole album is there offline with no option that I can find to remove album(s).I can remove individual songs but unless I hunt and pecking around I sometimes accidentally add another album I...

djvr57
Newbie
for instance, I only wanted one song from Fleetwood Mac and whole album is there offline with no option that I can find to remove album(s). I can remove individual songs but unless I hunt and peckin...
2016-01-06 6:20:07 PM
2016-01-06 8:08:17 PM
user-removed
Not applicable
461 Views
1 replies
0 likes
remove

461 Views
1 replies
0 likes

No Album Art Whatsoever

This happens quite often, all of sudden I get no album art on any of my songs. Whether they be locally stored, saved for offline, or just regular listneing. I have tried reinstalling the app all together, clearing the cache/data for the app, as well ...

Starworshipper
Music Fan
This happens quite often, all of sudden I get no album art on any of my songs. Whether they be locally stored, saved for offline, or just regular listneing. I have tried reinstalling the app all toge...
2016-01-04 3:00:44 AM
2016-01-06 7:26:23 PM
chicknahaf
Casual Listener
514 Views
1 replies
1 likes

514 Views
1 replies
1 likes

Solved!! New songs on an offline playlist

So, I've followed a playlist that somebody else has made and have made it Offline on my mobile. My question is, when that person adds new songs to that playlist, will it automatically download them and make them offline on my mobile? I obviously don'...

markusfen
Regular
So, I've followed a playlist that somebody else has made and have made it Offline on my mobile. My question is, when that person adds new songs to that playlist, will it automatically downlo...
2016-01-06 12:57:02 PM
2016-01-06 1:38:50 PM
markusfen
Regular
520 Views
4 replies
0 likes

520 Views
4 replies
0 likes

Deleting the cache and saved data not working

Hey guys this is bugging me. After some issues on syncing yesterday was fixed now my phone is full on storage space. I did the deleting of saved data and cache from the settings menu and it didint worked. Then I clear the cache of the app and uninsta...

Katsune
Regular
Hey guys this is bugging me. After some issues on syncing yesterday was fixed now my phone is full on storage space. I did the deleting of saved data and cache from the settings menu and it didint wo...
2016-01-06 3:47:03 AM
2016-01-06 12:30:49 PM
Bittencourt
Spotify Star
3592 Views
7 replies
0 likes
offline data
storage space

3592 Views
7 replies
0 likes

josemitroya

He pagado por suscripción a Premiun por tres mese por 0,99 €Aunque se ha cargado en tarjeta, después de dos días sigo siendo spotify fee.Por que ???Gracias

josemitroya
Casual Listener
He pagado por suscripción a Premiun por tres mese por 0,99 € Aunque se ha cargado en tarjeta, después de dos días sigo siendo spotify fee. Por que ??? Gracias
2015-12-29 6:53:10 PM
2016-01-06 12:26:24 PM
josemitroya
Casual Listener
242 Views
2 replies
0 likes

242 Views
2 replies
0 likes

Can no longer select songs ON TABLET, tablet mode no longer working Nexus 7 2013

I've been using Spotify without premium/trial for many months on my Nexus 7 2013, tablet mode allows you to select songs and use unlimited skips(the tablet version is not the same as the phone version which has shuffle play only) But for whatever rea...

sffkdsa89
Music Fan
I've been using Spotify without premium/trial for many months on my Nexus 7 2013, tablet mode allows you to select songs and use unlimited skips(the tablet version is not the same as the phone versio...
2015-12-12 12:31:36 PM
2016-01-06 10:17:12 AM
awakened77
Casual Listener
1881 Views
5 replies
1 likes

1881 Views
5 replies
1 likes

Spotify refuses to play songs for more than a second

I have the app on my Samsung Galaxy S6 and was using it without incident during the day. I just went to play a song now and it plays nothing from my saved songs or any song for more than a second before pausing. There is no sound and I don't know how...

Rosieroo
Newbie
I have the app on my Samsung Galaxy S6 and was using it without incident during the day. I just went to play a song now and it plays nothing from my saved songs or any song for more than a second bef...
2016-01-06 9:05:41 AM
154 Views
0 replies
0 likes

154 Views
0 replies
0 likes

Offline mode with new mobilephone

Hello,I changed my mobil from Galaxy S4 to Galaxy S5. At S4 I had had offline music stored at the micro SD card.Now, at my new S5, there is no offline music avaiable?! It seems, that spotify doesn't recognized the SD-card?! Can anyone help please!!??...

wilfriedpolin
Casual Listener
Hello, I changed my mobil from Galaxy S4 to Galaxy S5. At S4 I had had offline music stored at the micro SD card. Now, at my new S5, there is no offline music avaiable?! It seems, that spotify does...
2016-01-05 9:00:32 PM
2016-01-06 9:05:20 AM
woodandrew90
Roadie
183 Views
1 replies
0 likes

183 Views
1 replies
0 likes

Playing over phone calls

While playing Spotify and a call comes in Spotify does not stop playing. Can hear the cal and the music at the same time

Lenny333
Newbie
While playing Spotify and a call comes in Spotify does not stop playing. Can hear the cal and the music at the same time
2015-12-09 3:29:07 AM
2016-01-06 7:39:08 AM
snailwolf
Newbie
2676 Views
2 replies
0 likes

2676 Views
2 replies
0 likes

Switched phones and lost all my music

I changed my phone, logged in with my account and I lost all my Playlist and songs. Also it said upgrade to premium when I already had premium. I need help because I want everything back.

rbillini
Newbie
I changed my phone, logged in with my account and I lost all my Playlist and songs. Also it said upgrade to premium when I already had premium. I need help because I want everything back.
2016-01-06 2:35:38 AM
2016-01-06 4:02:24 AM
driveflanger
Community Legend
1125 Views
2 replies
0 likes

1125 Views
2 replies
0 likes

Tracks restart after a quarter second

Hi,I'm getting some annoying behaviour with the Android app. When I skip a track or simply start playing another track whilst one is already playing, Spotify plays around a quarter of a second of the new track, then stops and starts it again and play...

CraigIW
Regular
Hi, I'm getting some annoying behaviour with the Android app. When I skip a track or simply start playing another track whilst one is already playing, Spotify plays around a quarter of a second of...
2015-12-30 12:13:29 AM
2016-01-05 12:15:38 AM
CraigIW
Regular
406 Views
2 replies
0 likes
AudioFX equaliser restart

406 Views
2 replies
0 likes

cant play songs in background

whenever I try to open an app or a game such as candy crush, spotify closes and stops playing. I have a samsung ace 4 running kitkat 4.4.4 any solutions?

burbuja321
Newbie
whenever I try to open an app or a game such as candy crush, spotify closes and stops playing. I have a samsung ace 4 running kitkat 4.4.4 😞 any solutions? 😞
2016-01-05 10:48:02 PM
292 Views
0 replies
1 likes

292 Views
0 replies
1 likes

Wont let me log in

Wont let me log in says i have already used this email and then i geg a notification from facebook saying my account was logged into by spotify but i dont have my facebook linked

Forbiddenrose8
Newbie
Wont let me log in says i have already used this email and then i geg a notification from facebook saying my account was logged into by spotify but i dont have my facebook linked
2016-01-05 10:13:03 PM
228 Views
0 replies
0 likes
Cant log in

228 Views
0 replies
0 likes

Playlist off line and quality

On my android device I frequently use the off-line feature to listen to playlists I downloaded previously via wifi. Unfortunately the size of the downloads is limited. I have some questions related to this:1. Is the size of the download limited by th...

Steven66
Casual Listener
On my android device I frequently use the off-line feature to listen to playlists I downloaded previously via wifi. Unfortunately the size of the downloads is limited. I have some questions related t...
2016-01-05 9:00:13 PM
147 Views
0 replies
0 likes

147 Views
0 replies
0 likes

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