Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
59666 Views
68 replies
26 likes

59666 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28272 Views
5 replies
0 likes

28272 Views
5 replies
0 likes

Inadequate Google Wear Support and no Lossless on Premium.

Hello, so this is more to the Spotify staff more than anything. I have, for a while, been confused about whether to continue with my Spotify subscription or jump to another provider (Google or Amazon). The problem is that Spotify has all my playlists...

loosetooth
Newbie
Hello, so this is more to the Spotify staff more than anything. I have, for a while, been confused about whether to continue with my Spotify subscription or jump to another ...
2016-01-16 5:30:10 PM
476 Views
0 replies
2 likes
Google Wear
inadequate service
lossless
Premium
Sony Smartwatch 3

476 Views
0 replies
2 likes

Fix the shuffle now!

Device: Samsung S5Operating System Version: AndroidSpotify Version: LatestDescription: While using the shuffle button when you are in a playlist it has only 2 lists it plays off.You can only make him choose other songs if you play a number by it self...

Demonial
Newbie
Device: Samsung S5 Operating System Version: Android Spotify Version: Latest Description: While using the shuffle button when you are in a playlist it has only 2 lists ...
2016-01-15 1:00:14 PM
2016-01-16 4:17:02 PM
Renst93
Newbie
451 Views
1 replies
0 likes

451 Views
1 replies
0 likes

Solved!! Downloading with Spotify Premium

I have a US Samusung Galaxy S3 (android). I have a premium spotify subscription and I have 2 questions. 1. My understanding is that when I download a song or songs I will not be charged an additional amount over my monthly premium subscription...I am...

SidneyHartha
Regular
I have a US Samusung Galaxy S3 (android). I have a premium spotify subscription and I have 2 questions. 1. My understanding is that when I download a song or songs I will not be char...
2012-09-23 6:41:28 PM
2016-01-16 4:55:49 AM
Javadgholami777
Newbie
4052 Views
7 replies
0 likes

4052 Views
7 replies
0 likes

Can't control volume on PC from phone on Spotify Connect (Nexus 5X)

I recently switched from a S6 to a Nexus 5X and now I am unable to control the volume on my pc with my phone. When I try to increase the volume it pops up the volume control but it is stuck at 0.

rilesbriles
Casual Listener
I recently switched from a S6 to a Nexus 5X and now I am unable to control the volume on my pc with my phone. When I try to increase the volume it pops up the volume control but it is stuck at 0.
2016-01-15 8:52:11 PM
810 Views
0 replies
1 likes
Spotify Connect Volume Control
Volume Control

810 Views
0 replies
1 likes

Solved!! Charged 3 times

I have been charged 3 times for a college subscription and I checked my spotify "subscription page" and it only says they took money once but my bank statement shows 3. What can I do to reverse that???

sameramous
Newbie
I have been charged 3 times for a college subscription and I checked my spotify "subscription page" and it only says they took money once but my bank statement shows 3. What can I do to reverse that?...
2015-08-27 3:30:29 AM
2016-01-15 8:31:42 PM
Hashtagxtina
Newbie
796 Views
5 replies
0 likes

796 Views
5 replies
0 likes

Solved!! logging in on a new galaxy, message saying i've already got an account with that name

Hi, I've just bought a new Galaxy S6, great. Loaded Spotify, and tried to log in. I keep getting the message "You've already got an account with this email address". I know that! I'm simply trying to login into it and can't find another way in. I use...

colf
Casual Listener
Hi, I've just bought a new Galaxy S6, great. Loaded Spotify, and tried to log in. I keep getting the message "You've already got an account with this email address". I know that!&nb...
2016-01-15 4:06:01 PM
2016-01-15 6:21:27 PM
Nico
Community Legend
1038 Views
3 replies
0 likes
new galaxy S6

1038 Views
3 replies
0 likes

Solved!! Can't login to app

Hi, Can't login to Spotify Android app on several devices (Nexus 7 and Samsung Galaxy S6). It's saying that either username or password in incorrect.I can login into webplayer with the same credentials without any issues. Thanks.

AndruX
Casual Listener
Hi, Can't login to Spotify Android app on several devices (Nexus 7 and Samsung Galaxy S6). It's saying that either username or password in incorrect. I can login into webplayer with the sam...
2016-01-15 6:13:45 PM
2016-01-15 6:16:26 PM
AndruX
Casual Listener
1262 Views
1 replies
0 likes

1262 Views
1 replies
0 likes

Songs won't stop repeating

Spotify works perfectly in my iPad but not on my phone, Samsung, it's weird Ik. I use the same account for each electronic but it only acts up on my phone. I'm thinking it's my phone but Idk how to fix that either.

Shelbymh
Newbie
Spotify works perfectly in my iPad but not on my phone, Samsung, it's weird Ik. I use the same account for each electronic but it only acts up on my phone. I'm thinking it's my phone but Idk how to f...
2016-01-15 5:54:07 PM
2016-01-15 6:02:01 PM
Nico
Community Legend
1072 Views
1 replies
0 likes

1072 Views
1 replies
0 likes

Offline albums all gone

This morning I found all my offline albums gone on my app. Logged out and in again, but didn't help. Anyone any idea what happened, and any suggestions what I can do?ThxLars

Lroessing
Newbie
This morning I found all my offline albums gone on my app. Logged out and in again, but didn't help. Anyone any idea what happened, and any suggestions what I can do? Thx Lars
2016-01-15 9:45:59 AM
2016-01-15 12:12:01 PM
Nico
Community Legend
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

Spotify stops after playing 3 songs

HiAfter installing the latest update for android the software started to shutdow after every 3 songs, i wonder if anybody else has noticed the sam thing???

mitech2003
Newbie
Hi After installing the latest update for android the software started to shutdow after every 3 songs, i wonder if anybody else has noticed the sam thing???
2016-01-15 10:39:40 AM
2016-01-15 12:10:33 PM
Nico
Community Legend
454 Views
1 replies
0 likes

454 Views
1 replies
0 likes

Downloads disappear

Hi there,I have spotify premium and use it on my Samsung S5. When I sync songs/playlists/anything on spotify to my phone it does not save. Every time I reopen the app all previously downloaded content is gone and needs to be downloaded. When I try to...

Shinshan90
Casual Listener
Hi there, I have spotify premium and use it on my Samsung S5. When I sync songs/playlists/anything on spotify to my phone it does not save. Every time I reopen the app all previously downloaded cont...
2016-01-14 9:39:41 AM
2016-01-15 10:28:00 AM
Shinshan90
Casual Listener
415 Views
2 replies
0 likes

415 Views
2 replies
0 likes

I'm new

Why do some listed songs play anorher song when you play it? Example; LoCash song I Love This Life plays Shipwrecked when you select it?? What am I missing? Thanks.

Butterbean1969
Newbie
Why do some listed songs play anorher song when you play it? Example; LoCash song I Love This Life plays Shipwrecked when you select it?? What am I missing? Thanks.
2016-01-15 4:57:19 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Radio Stations Lost

Hi, I'm a premium user and earlier today upon my arrival to the mobile app for android found that all my radio stations were gone and in turn, the radio portion of the application would not load. I have since logged into the windows application to fi...

monster14042
Newbie
Hi, I'm a premium user and earlier today upon my arrival to the mobile app for android found that all my radio stations were gone and in turn, the radio portion of the application would not load. I h...
2016-01-15 2:26:42 AM
2016-01-15 2:29:54 AM
MichaelJerzak
Composer
379 Views
1 replies
1 likes

379 Views
1 replies
1 likes

Random Static on Bluetooth Devices

Hello all, So, for the past year I've had issues with random static that occurs when I'm Streaming Spotify through a Bluetooth device (Bose Speaker, or Car's Bluetooth)At first I thought it was just the car's bluetooth stuff being a piece of junk, co...

travfran
Music Fan
Hello all, So, for the past year I've had issues with random static that occurs when I'm Streaming Spotify through a Bluetooth device (Bose Speaker, or Car's Bluetooth) At first I thought i...
2016-01-09 6:19:11 PM
2016-01-15 1:48:30 AM
travfran
Music Fan
8050 Views
2 replies
0 likes

8050 Views
2 replies
0 likes

No local files available on android phone

Im trying to listen to some songs i have on my phone via spotify but they wont show up. And i also can't download playlists i made with tracks from my PC local files on my phone any ideas?

IFeint
Newbie
Im trying to listen to some songs i have on my phone via spotify but they wont show up. And i also can't download playlists i made with tracks from my PC local files on my phone 😞 any ideas?
2016-01-14 10:05:07 PM
202 Views
0 replies
0 likes

202 Views
0 replies
0 likes

Pago Spotify Premium Urgente

HolaHace unos meses me subscribi a spotify premium pero sin usuario ni contraseña... estuve usando el servicio premium y me cobraban de mi tarjeta de creditoLuego me pidieron crear un user y contraseña, lo cual realice pero perdi las opciones del ser...

Peru_Dvd
Newbie
Hola Hace unos meses me subscribi a spotify premium pero sin usuario ni contraseña... estuve usando el servicio premium y me cobraban de mi tarjeta de credito Luego me pidieron crear un user y cont...
2016-01-14 8:14:25 PM
195 Views
0 replies
0 likes

195 Views
0 replies
0 likes

Music Skipping... Absolutely annoying!

Does anyone know if this can be fixed? It skips at least 5 times during a song. Sometimes more, sometime less.

soon2bmore
Casual Listener
Does anyone know if this can be fixed? It skips at least 5 times during a song. Sometimes more, sometime less.
2016-01-14 7:11:20 PM
2016-01-14 8:05:58 PM
Flixx
Community Legend
377 Views
5 replies
0 likes

377 Views
5 replies
0 likes

Solved!! Mysterious 'other devices' connected

Every once in a while when I'm listening to music, I'll notice that other devices are connected. Each time its a new device name, but its always another cellphone and in my recently played music I find a lot of hop hop and R&B that I never listened t...

Abcman300
Casual Listener
Every once in a while when I'm listening to music, I'll notice that other devices are connected. Each time its a new device name, but its always another cellphone and in my recently played music I fi...
2016-01-07 5:33:27 AM
2016-01-14 6:29:24 PM
Bittencourt
Spotify Star
4407 Views
4 replies
0 likes
devices
Issues
Recently Played
Security

4407 Views
4 replies
0 likes

Solved!! Feature request: Queue last.fm scrobbles in offline mode

Hi, When I travel to another country during a day I need to go into offline mode to avoid the horrible roaming prices. The problem with this is the fact that I loose my last.fm scrobbles and it would be very neat if those could be queued up and submi...

JonasL
Music Fan
Hi, When I travel to another country during a day I need to go into offline mode to avoid the horrible roaming prices. The problem with this is the fact that I loose my last.fm scrobbles a...
2012-08-01 9:03:37 PM
2016-01-14 6:19:33 PM
user-removed
Not applicable
1484 Views
3 replies
2 likes

1484 Views
3 replies
2 likes

"Running" feature gone from my app

Spotify Running is one of the best features of the app.I have been using it for months, now it's gone from the app.I have uninstalled the app and reinstalleed, and it is gone from the side menu, and yet I receive, when launching the app affter instal...

dctatxe
Newbie
Spotify Running is one of the best features of the app. I have been using it for months, now it's gone from the app. I have uninstalled the app and reinstalleed, and it is gone from the side menu, ...
2016-01-14 3:37:09 PM
2016-01-14 3:41:34 PM
Nico
Community Legend
441 Views
1 replies
0 likes
Running gone

441 Views
1 replies
0 likes

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