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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46631 Views
  • 66 replies
  • 25 likes
  • 46631 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879822 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879822 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26848 Views
  • 4 replies
  • 0 likes
  • 26848 Views
  • 4 replies
  • 0 likes

Local files no longer syncing to my new android phone. Can somebody please help?

This was not an issue on my old android. 2 weeks ago I purchased a Samsung Galaxy Grand Prime phone. My old phone had maybe 30 local files in my playlist. I am a premium member and ever since I got the new android and downloaded spotify and logged in...

  • Newbie
  • This was not an issue on my old android. 2 weeks ago I purchased a Samsung Galaxy Grand Prime phone. My old phone had maybe 30 local files in my playlist. I am a premium member and ever since I got t...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Premium enden altough I payed

One month ago I bought Spotify Premium for three months for 99 cents but when I start Spotify now I can not use it as Premium Account anymore. So the first month everything worked properly like Premium should work but now it stopped for no reason. Wo...

  • Casual Listener
  • One month ago I bought Spotify Premium for three months for 99 cents but when I start Spotify now I can not use it as Premium Account anymore. So the first month everything worked properly like Premi...
  • jakesteell
  • Casual Listener
  • 391 Views
  • 2 replies
  • 0 likes
  • Premium
    premium doesnt work
  • 391 Views
  • 2 replies
  • 0 likes

account being double charged?

I have one account but I'm getting billed twice a month instead of once. I can't find any help anywhere and I'm not sure if it's an account I can't log into or of its an error of some sort.

  • Newbie
  • I have one account but I'm getting billed twice a month instead of once. I can't find any help anywhere and I'm not sure if it's an account I can't log into or of its an error of some sort.
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Track keeps skipping on bluetooth headphones

Im running spotify 4.4.0.1008 on an LG G4. Works great on phoneand no issues on blue tooth in-car as well. No issues with plug-in headphones but when i sync to blue tooth heaphone it will only place 5 secs. Then continue to the next track. Headphones...

  • Newbie
  • Im running spotify 4.4.0.1008 on an LG G4. Works great on phoneand no issues on blue tooth in-car as well. No issues with plug-in headphones but when i sync to blue tooth heaphone it will only place ...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Spotify quits when my smartphone go to sleep

Hi, I recently discovered that Spotify app doesn't work anymore on my Galaxy Note I.When I shutdown the screen the app quits and sure, the music stops playing.Any idea?Thanks

  • Visitor
  • Hi,  I recently discovered that Spotify app doesn't work anymore on my Galaxy Note I. When I shutdown the screen the app quits and sure,  the music stops playing. Any idea? Thanks &nbsp...
  • user-removed
  • Not applicable
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

My phone don't play any songs

Yesterday, I bought 3 months premium on spotify.Everyrthing went smooth. I enjoyed my music but only for 10 minutes.I search for a song that I wanted to play and when I selected it I've saw notifaction'This song is not avaible'And It keep happening w...

  • Casual Listener
  • Yesterday, I bought 3 months premium on spotify. Everyrthing went smooth. I enjoyed my music but only for 10 minutes. I search for a song that I wanted to play and when I selected it I've saw notif...
  • jajos
  • Casual Listener
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Cannot sync All my music for offline listening in one tap via All Songs

I've seen a number of references to this feature, such as:http://lifehacker.com/spotify-can-now-sync-all-your-music-for-offline-listeni-1584793314 Even Spotify support told me via email this was true, only last week !!! So what's happening???? I have...

  • Regular
  • I've seen a number of references to this feature, such as: http://lifehacker.com/spotify-can-now-sync-all-your-music-for-offline-listeni-1584793314   Even Spotify support told me via email th...
  • Mannie3
  • Regular
  • 610 Views
  • 2 replies
  • 0 likes
  • all songs
    Playlists
  • 610 Views
  • 2 replies
  • 0 likes

Album art bug on android

Hello!I know that this is an issue that has been addressed before, but I haven't found a solution that works for me yet. I have spotify premium, and I added some local files to my macbookfrom google play, and from there downloaded the album to my and...

  • Newbie
  • Hello! I know that this is an issue that has been addressed before, but I haven't found a solution that works for me yet. I have spotify premium, and I added some local files to my macbookfrom googl...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

No music control on lock screen: Huawei Ascend Mate 7

Hello! Every music player shows controls on my lock screen, except for Spotify. I would like to avoid using a third party lock screen app. My phone is running Android 5.1.1.Any help would be very much appreciated!Thanks in advance!

  • Casual Listener
  • Hello! Every music player shows controls on my lock screen, except for Spotify. I would like to avoid using a third party lock screen app. My phone is running Android 5.1.1. Any help would be very m...
  • ilmetallo
  • Newbie
  • 638 Views
  • 1 replies
  • 0 likes
  • 638 Views
  • 1 replies
  • 0 likes

Spotify not recognizing keyboard on Galaxy S5

All of the sudden when trying to search for a song etc... My keyboard appears but there is no reaction when touched. Keyboard works in all other apps. This is only an issue with Spotify. I've uninstalled and reinstalled to no avail.

  • Visitor
  • All of the sudden when trying to search for a song etc... My keyboard appears but there is no reaction when touched. Keyboard works in all other apps. This is only an issue with Spotify. I've uninsta...
  • thumperyz69
  • Casual Listener
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes

Spotify won't work on flight mode!

My spotify account is not working as soon as I switch off my data/wifi or go on flight mode. It should work on flight mode as I'm on a premium account. I think I am doing something wrong with the app as I am still new and may have caused this issue. ...

AkVDNKvDYw0cT9ZIFlZEHaqsqnqqYSxf-HHigJuumBsD.jpg AkVDNKvDYw0cT9ZIFlZEHaqsqnqqYSxf-HHigJuumBsD.jpg
  • Newbie
  • My spotify account is not working as soon as I switch off my data/wifi or go on flight mode. It should work on flight mode as I'm on a premium account. I think I am doing something wrong with the app...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Playlist resets to first song

Background:I use a Windows 7 computer connected to my hifi-system. I remote control the computer using the spotify app on my android tablet (Xperia Z running android 5.1.1). This has worked perfectley since the function was released, I could sit on m...

  • Newbie
  • Background: I use a Windows 7 computer connected to my hifi-system. I remote control the computer using the spotify app on my android tablet (Xperia Z running android 5.1.1).    Thi...
  • 223 Views
  • 0 replies
  • 1 likes
  • 223 Views
  • 0 replies
  • 1 likes

Can I rotate the homepage on android?

Due to a broken screen I cant press the login button. Is there anyway to go around this problem?

  • Newbie
  • Due to a broken screen I cant press the login button. Is there anyway to go around this problem?
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Solved!! "Running" option disappeared!??!

I loved the Running option but it suddenly disappeared from the menu and I have no idea why or how to get it back. Help!

  • Casual Listener
  • I loved the Running option but it suddenly disappeared from the menu and I have no idea why or how to get it back. Help!
  • Snooz
  • Casual Listener
  • 653 Views
  • 2 replies
  • 0 likes
  • 653 Views
  • 2 replies
  • 0 likes

My spotify is telling me I have no space

I have an iPhone and I have loads of space on my phone but spotify is telling me I can't download anything offline because I don't have enough space which isn't true .What should I do ?

  • Casual Listener
  • I have an iPhone and I have loads of space on my phone but spotify is telling me I can't download anything offline because I don't have enough space which isn't true . What should I do ?
  • woodandrew90
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Playback options - shuffle or not

This would seem to be easily fixed but I can't find an answer that works.I can't play the songs on an album in the order that they appear on the album. My only playback option seems to be "shuffle play". I don't want to do that.

  • Casual Listener
  • This would seem to be easily fixed but I can't find an answer that works. I can't play the songs on an album in the order that they appear on the album. My only playback option seems to be "shuffle ...
  • woodandrew90
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

[PSA] Clean install is not always clean enough

There isn't a bug tracker, so I need to post here. Hopefully "clean install" instructions will be amended so no other users will have to go through this. The report that follows should have never happened. == Begin Report == Brief description of the ...

  • Casual Listener
  • There isn't a bug tracker, so I need to post here.  Hopefully "clean install" instructions will be amended so no other users will have to go through this.  The report that follows should ha...
  • joecool1029
  • Casual Listener
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesnt work with my home wifi

As I said, the Spotify ap doesn't seem to find a connection when I'm connected to my own wifi, if I connect my device to any other wifi it works greatly, but not on mine, it says I have no connection at all, even when I'm using the wifi on other apps...

  • Newbie
  • As I said, the Spotify ap doesn't seem to find a connection when I'm connected to my own wifi, if I connect my device to any other wifi it works greatly, but not on mine, it says I have no connection...
  • TiellySt
  • Newbie
  • 491 Views
  • 2 replies
  • 0 likes
  • 491 Views
  • 2 replies
  • 0 likes

Question about the data.

Hello, I'm using spotify on android 5.1.1 with an xperia Z3 compact. And, I think, when I use spotify, I use too much data. For exemple, when I listen a song wich is 4minutes, I use 16mo of data.For me, it's not normal, because I listen in normal qua...

  • Casual Listener
  • Hello,   I'm using spotify on android 5.1.1 with an xperia Z3 compact.   And, I think, when I use spotify, I use too much data. For exemple, when I listen a song wich is 4minutes, I use...
  • tifil
  • Casual Listener
  • 361 Views
  • 5 replies
  • 0 likes
  • 361 Views
  • 5 replies
  • 0 likes

Where is 'running'??

the running option has completely vanished from my phone. I can't find it anywhere. I have tried uninstalling and reinstalling spotify and restarting my phone, nothing is bringing it back. Wen i log back in to spotify after downloading it again it br...

  • Newbie
  • the running option has completely vanished from my phone.  I can't find it anywhere.  I have tried uninstalling and reinstalling spotify and restarting my phone, nothing is bringing it back...
  • user-removed
  • Not applicable
  • 345 Views
  • 1 replies
  • 0 likes
  • Running
  • 345 Views
  • 1 replies
  • 0 likes