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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46466 Views
  • 66 replies
  • 25 likes
  • 46466 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879739 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879739 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26836 Views
  • 4 replies
  • 0 likes
  • 26836 Views
  • 4 replies
  • 0 likes

Spotify stopped streaming over T-Mobile 4G Sony Experia phone

I've called T-Mobile multiple times and they said to contact Spotify with this issue. Spotify is no longer streaming over 4G on my Sony experia. I've tried uninstalling and installing the app, clearing the cached data etc. It is still showing as no i...

  • Casual Listener
  • I've called T-Mobile multiple times and they said to contact Spotify with this issue. Spotify is no longer streaming over 4G on my Sony experia. I've tried uninstalling and installing the app, cleari...
  • alina0805
  • Casual Listener
  • 472 Views
  • 3 replies
  • 0 likes
  • 472 Views
  • 3 replies
  • 0 likes

[Android][Other] DANGEROUS visual commercials while using navigation/gps/google maps

Hi, I just wanted to say how dangerous it is to be forcing the user to watch an ad while they are driving/navigating. Not only are you not suppose to watch an type of video while you are driving, but to have an ad force the user to watch it while the...

  • Casual Listener
  • Hi,   I just wanted to say how dangerous it is to be forcing the user to watch an ad while they are driving/navigating. Not only are you not suppose to watch an type of video while you are dri...
  • vkeschru
  • Casual Listener
  • 377 Views
  • 3 replies
  • 1 likes
  • Android
    Other
  • 377 Views
  • 3 replies
  • 1 likes

Backround Noises

Hallo, ich habe seit dem letzten Update ein ständiges Rauschen bei allen Liedern. wie kann ich das Umgehen oder kann man das ändern?Hello, since the last update all my tracks have backround noises that are not normal. Is anyone able to help me?

  • Newbie
  • Hallo, ich habe seit dem letzten Update ein ständiges Rauschen bei allen Liedern. wie kann ich das Umgehen oder kann man das ändern? Hello, since the last update all my tracks have backround noise...
  • Nico
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

MY CREDIT CARD

I dont use spotify and i cancelled my account. My card is still being charged. I need help getting my money back

  • Visitor
  • I dont use spotify and i cancelled my account. My card is still being charged. I need help getting my money back
  • driveflanger
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Android app doesn't pause when bluetooth connection is lost

I use bluetooth headphones and bluetooth in my car when using spotify from my Nexus 5 (2013) running android 6.0. For over almost two years with the Spotify Android app, I've been in the habit of expecting that the app will recognize when the bluetoo...

  • Music Fan
  • I use bluetooth headphones and bluetooth in my car when using spotify from my Nexus 5 (2013) running android 6.0.   For over almost two years with the Spotify Android app, I've been in the hab...
  • lunchboxdc
  • Music Fan
  • 1416 Views
  • 2 replies
  • 6 likes
  • 1416 Views
  • 2 replies
  • 6 likes

LG G4 - lag issues?

I tried searching through posts for anything on the LG G4 and came up empty. I'm thinking it's just a big issue because the phone is so new. When starting the app, it takes a very long time (>5 minutes) for everything to load to where items are click...

  • Casual Listener
  • I tried searching through posts for anything on the LG G4 and came up empty. I'm thinking it's just a big issue because the phone is so new. When starting the app, it takes a very long time (>5 mi...
  • adrianamel0
  • Newbie
  • 2185 Views
  • 9 replies
  • 0 likes
  • 2185 Views
  • 9 replies
  • 0 likes

Not available in your country

I have just purchased a s5mini in Jersey UK but u can't download sportify. my partner has the same phone and we're in the UK but hers is fine. We're on the same network to. Help

  • Newbie
  • I have just purchased a s5mini in Jersey UK but u can't download sportify. my partner has the same phone and we're in the UK but hers is fine. We're on the same network to. Help
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

I have purchased Spotify Premium for 3 months for $.99 but don't have the features

I have contacted my credit card company and they have said the transaction has gone through for the given amount of .99 cents, but I still get ads and cannot play the songs of my choice. How do I fix this? This is frustrating because my account gives...

  • Visitor
  • I have contacted my credit card company and they have said the transaction has gone through for the given amount of .99 cents, but I still get ads and cannot play the songs of my choice. How do I fix...
  • Dasiaw419
  • Casual Listener
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Can't play Radio: rock and heavy metal stations

Hello, When I go to "Radio" and select Rock or HEavy Metal (with Jazz for example it works) I get a message telling me: that the station is not avaliable (with 4G and severals wifis). I tried it on several devices, and also tried a clean install (inc...

  • Newbie
  • Hello,   When I go to "Radio" and select Rock or HEavy Metal (with Jazz for example it works) I get a message telling me: that the station is not avaliable (with 4G and severals wifis). I trie...
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

Moved from 1 android phone to other, followed artists list is not updated

Had Spotify on old phone, had to get phone replaced, on new phone after spotify login, old list of followed artists is 10% of previously followed artists, any ideas?

  • Newbie
  • Had Spotify on old phone, had to get phone replaced, on new phone after spotify login, old list of followed artists is 10% of previously followed artists, any ideas?
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

HTC One M8- Unable to Save To SD

So I've looked through some of the other fixes on the forums and cant seem to find the one for mine. I had a support ticket that fixed my stuttering issue with the app. And the resolution to that was to make the app save to my phone rather then my sd...

  • Regular
  • So I've looked through some of the other fixes on the forums and cant seem to find the one for mine. I had a support ticket that fixed my stuttering issue with the app. And the resolution to that was...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Spotify will NOT 'Go Online' on Nexus 5 with 6.0

For some reason, I can only get a connection with the app when on wi-fi. I have tried deleting the app's cache, along with my phone's. I have tried a factory reset. Nothing is working to make it connect. Is anyone else running into this?

  • Casual Listener
  • For some reason, I can only get a connection with the app when on wi-fi. I have tried deleting the app's cache, along with my phone's. I have tried a factory reset. Nothing is working to make it conn...
  • 587 Views
  • 0 replies
  • 0 likes
  • connection
    Connection issues on app
    marshmallow
    nexus
    Nexus 5
  • 587 Views
  • 0 replies
  • 0 likes

Album art local files won't display on android app.

Hi everybody. I know, I know, there already is a topic about this problem, but that solution isn't working for me, sadly So the problem is that the album art from my local files won't display on my android phone (S.G. Note 3) But it shows perfectly o...

  • Newbie
  • Hi everybody.   I know, I know, there already is a topic about this problem, but that solution isn't working for me, sadly 😞   So the problem is that the album art from my local fi...
  • user-removed
  • Not applicable
  • 1392 Views
  • 3 replies
  • 0 likes
  • 1392 Views
  • 3 replies
  • 0 likes

No offline option available

So I have a Samsung galaxy s4 and I have read a lot of stuff to try to see if I could fix this but it has been a pain. So when I go into settings the option for "offline" is not showing up. When it was there at first when I first made my account it w...

  • Visitor
  • So I have a Samsung galaxy s4 and I have read a lot of stuff to try to see if I could fix this but it has been a pain. So when I go into settings the option for "offline" is not showing up. When it w...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Premium

When i get 7 dyas Premium for free, can i get after the 7 days the action 0.99 for 3 months?

  • Newbie
  • When i get 7 dyas Premium for free, can i get after the 7 days the action 0.99 for 3 months?
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Where will my mobile devices download my offline playlist in my pc from?

Hello there, I searched this out but didn't find any exact and clear answer. I'd like to listen to my musics having been downloaded in my pc offline on my mobile devices as well, but unfortunately I'm limited to 150 GB bandwidth per month and don't w...

  • Casual Listener
  • Hello there,   I searched this out but didn't find any exact and clear answer. I'd like to listen to my musics having been downloaded in my pc offline on my mobile devices as well, but unfortu...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Spotify connect not in Ggl Playstore - retracted?

Hi team, I just purchased a new Philips SmartTV - running Android1. It came with Spotify Connect preinstalled. However, it did'nt work. The device never showed up in my devices list, on talets/phones. Network was okay. 2. I uninstalled the Spotify Co...

  • Newbie
  • Hi team,   I just purchased a new Philips SmartTV - running Android 1. It came with Spotify Connect preinstalled. However, it did'nt work. The device never showed up in my devices list, on ta...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Premium

Como hago? Instale premium por 3 meses y no me lo activa.

  • Newbie
  • Como hago? Instale premium por 3 meses y no me lo activa.
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Only shuffle mode with 2 different tablets

Hello,is the play-mode gone in the free tablet version? I have two tablets, the first an Acer Iconia A3-A20FHD (10 inch, Android 4.4) and the second a Telekom Puls (8 inch, Android 5.0). On neither tablets I can play individual songs, only the #?$@ s...

  • Casual Listener
  • Hello, is the play-mode gone in the free tablet version? I have two tablets, the first an Acer Iconia A3-A20FHD (10 inch, Android 4.4) and the second a Telekom Puls (8 inch, Android 5.0). On neither...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes