Unable to have Spotify cache files to SD card on Moto G 2

hi everyone, even following the instructions, deleting cache than having loads more free space on my SD card I'm unable to have Spotify cache files on it.I use a Moto G 2.Anybody can help?

• zzmadd
• Newbie
• hi everyone, even following the instructions, deleting cache than having loads more free space on my SD card I'm unable to have Spotify cache files on it. I use a Moto G 2. Anybody can help?
• 2015-06-30 10:39:55 PM
• 2015-08-01 2:26:17 PM
• kkamil
• Regular
• 781 Views
• 3 replies
• 1 likes
• cache sd card

Why is it when I'm listening to a song does it just stop, it seems to be around every 30 minutes

• greenbridgred
• Newbie
• 2015-08-01 1:55:34 PM
• 323 Views
• 0 replies
• 0 likes

Wi-Fi problems

My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app on my phone? Thanks.

• Kokafones
• Music Fan
• My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app ...
• 2015-08-01 7:45:42 AM
• 2015-08-01 7:56:44 AM
• Kokafones
• Music Fan
• 345 Views
• 1 replies
• 0 likes

Album Art In Local Files Not showing during playback.....

So basically, i synched a few japanese songs from my PC client to my mobile client. Album Art images on my Desktop shows perfectly in spotify. When i show the menu option for this particular song, album art is clearly shown.. But...When i open the so...

• user-removed
• Visitor
• So basically, i synched a few japanese songs from my PC client to my mobile client. Album Art images on my Desktop shows perfectly in spotify. When i show the menu option for this particular song, al...
• 2015-07-31 9:31:00 PM
• 614 Views
• 0 replies
• 0 likes

Getting a connection error on wifi

Hi, I'm getting non-stop connection error on my HTC M8, I've already unistalled it 4 times. I have to redownload all my music EACH TIME. It's getting really anoying. It work until I connect on my laptop and then it's gone forever. Please do something...

• mathieu452
• Casual Listener
• Hi,   I'm getting non-stop connection error on my HTC M8, I've already unistalled it 4 times. I have to redownload all my music EACH TIME. It's getting really anoying.    It work u...
• 2015-07-31 2:37:59 PM
• 2015-07-31 6:13:07 PM
• mathieu452
• Casual Listener
• 258 Views
• 1 replies
• 0 likes

Tried upgrading to premium and get the following message

PAYMENT ERRORYou've reached the limit on active subscriptions per mobile number for SPOTIFYI had spotify premium before and I was in offline mode for 30 days so it reset me to free spotify. Now a cant get premium or pay for it or anything.PLEASE HELP

• chrisnchar15
• Casual Listener
• PAYMENT ERROR You've reached the limit on active subscriptions per mobile number for SPOTIFY I had spotify premium before and I was in offline mode for 30 days so it reset me to free spotify. N...
• 2015-07-31 12:30:00 PM
• 714 Views
• 0 replies
• 3 likes

Entire albums, songs and artists has dissapered from my Spotify alone

Hello.I have no idea what has happened but several songs, albums and even artists has dissapered from my spotify account. I can't even search for them. But when I search for them on my friends accounts they exist. I've tried to log out and log in and...

• Truccolo
• Newbie
• Hello. I have no idea what has happened but several songs, albums and even artists has dissapered from my spotify account. I can't even search for them. But when I search for them on my friends acco...
• 2015-07-31 8:47:42 AM
• 463 Views
• 0 replies
• 1 likes

download help

SO, long story short, I bought spotify premium, I downloaded a playlist with over 300 song on my phone so i could listen to them on my week long trip in canada. For some reason, the first night, gone, i have to be online or redownload them, problem i...

• seanseubert
• Newbie
• SO, long story short, I bought spotify premium, I downloaded a playlist with over 300 song on my phone so i could listen to them on my week long trip in canada. For some reason, the first night, gone...
• 2015-07-31 7:06:55 AM
• 2015-07-31 8:42:11 AM
• driveflanger
• Community Legend
• 257 Views
• 1 replies
• 0 likes

Spotify app not starting on my phone, help pls.

Hello! I'm having this huge problem, that stops me from listening to spotify.I'm starting my phone, open the application spotify and it wont start.The screen just turns out white, and keep that way. After like 20 seconds it says if I want to shut it ...

• SehliN94
• Casual Listener
• Hello! I'm having this huge problem, that stops me from listening to spotify. I'm starting my phone, open the application spotify and it wont start. The screen just turns out white, and kee...
• 2012-08-10 10:40:07 PM
• 2015-07-31 7:21:26 AM
• churchlady
• Casual Listener
• 954 Views
• 5 replies
• 1 likes

Problems connecting to Spotify Samsung s6 edge

My phone will not connect to spotify, although I am connected to WiFi. Anyone else had this issue? I have deleted and redownloaded the app with no success. Any help is appreciated.Thanks!

• Space_Brayn
• Newbie
• My phone will not connect to spotify, although I am connected to WiFi. Anyone else had this issue? I have deleted and redownloaded the app with no success. Any help is appreciated. Thanks!
• 2015-07-30 11:18:56 PM
• 2015-07-30 11:57:45 PM
• Jordi
• Community Legend
• 818 Views
• 1 replies
• 0 likes
• Connection issues

Can't Log In, stuck on "Logging In…"

Hello, I'm on Android (stock) 5.0.2 on my Moto G (2nd Gen.) and I deleted cache in the Spotify app settings so as to remove the cache that was taking up space on my paltry 8GB storage on my device. After this, I went into Settings > Apps > and remove...

• ItsJono
• Newbie
• Hello,   I'm on Android (stock) 5.0.2 on my Moto G (2nd Gen.) and I deleted cache in the Spotify app settings so as to remove the cache that was taking up space on my paltry 8GB storage on my ...
• 2015-07-30 10:43:28 PM
• 537 Views
• 0 replies
• 0 likes

Payment is been charged but i'm not premmium more.

Hello! The payment is been charged im my credit card but I lose my premium acount. Somebody can help me, please, why is it happening to me? I don't know what I have to do more.

• Felipedeluna
• Newbie
• Hello! The payment is been charged im my credit card but I lose my premium acount. Somebody can help me, please, why is it happening to me? I don't know what I have to do more.
• 2015-07-30 10:13:00 PM
• 305 Views
• 0 replies
• 0 likes

Lost Playlists and Charged for Premium

I want to try and retrieve my playlist, went through instructions that were provided for recovery but nothing changed, still no playlist. Also I'm on a Trial mode, upgraded to Premium and still not able to listen freely after being charged on my card...

• azuri2
• Newbie
• I want to try and retrieve my playlist, went through instructions that were provided for recovery but nothing changed, still no playlist.  Also I'm on a Trial mode, upgraded to Premium and still...
• 2015-07-30 10:02:24 PM
• 285 Views
• 0 replies
• 0 likes

Offline removed

Hi i just updated spotify on my Galaxy s4. I vade nearly 2000 song offline downloaded kn Extreme quality and my phone says spotify is using 19GB of my SD card. But i dont have any songs to play offline anymore. Its really annoying that spotify remove...

• Johan5
• Casual Listener
• Hi i just updated spotify on my Galaxy s4. I vade nearly 2000 song offline downloaded kn Extreme quality and my phone says spotify is using 19GB of my SD card. But i dont have any songs to play offli...
• 2015-07-30 5:04:08 PM
• 2015-07-30 9:27:32 PM
• user-removed
• Not applicable
• 345 Views
• 2 replies
• 0 likes

android- app not working

I am trying to log in on my tablet. It is an Acer Iconia B1 I have tried all of the solutions that are on here already but none work. When I tried to open it through Facebook it said the app is not available on my device? What can I do? Surely nowada...

• jadus01
• Casual Listener
• I am trying to log in on my tablet. It is an Acer Iconia B1 I have tried all of the solutions that are on here already but none work. When I tried to open it through Facebook it said the app is not a...
• 2015-07-30 1:41:59 PM
• 230 Views
• 0 replies
• 0 likes

Upgraded and still on free but paid?

I upgraded to premium, was charged, didn't receive and email receipt, and still have free. I have tried reinstalling and logging out and back in. I do not know what to do. This is on a galaxy s6 edge.

• Atmnmdws1
• Casual Listener
• I upgraded to premium, was charged, didn't receive and email receipt, and still have free. I have tried reinstalling and logging out and back in. I do not know what to do. This is on a galaxy s6 edge.
• 2015-07-28 4:32:03 PM
• 2015-07-30 11:07:57 AM
• OviiiOne
• Community Legend
• 1310 Views
• 10 replies
• 0 likes

What happpen to kid cudi's heaven at nite album?

For some reason i cant find it now but i was able to find it a while back

• najranjeffers
• Newbie
• For some reason i cant find it now but i was able to find it a while back
• 2015-07-30 6:55:51 AM
• 817 Views
• 0 replies
• 1 likes