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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46639 Views
  • 66 replies
  • 25 likes
  • 46639 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879826 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879826 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26849 Views
  • 4 replies
  • 0 likes
  • 26849 Views
  • 4 replies
  • 0 likes

Saved music suddenly disappears

Using Samsung Galaxy Grand 2 (SM-G710) with Spotify 3.2.0.1197 (latest according to my Google Play) and use a premium Facebook-based accountIt's been two times now that after I finish listening to a downloaded album, it immediately shows that no trac...

  • Casual Listener
  • Using Samsung Galaxy Grand 2 (SM-G710) with Spotify 3.2.0.1197 (latest according to my Google Play) and use a premium Facebook-based account It's been two times now that after I finish listening t...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Spotify Connect issue

I have tried to reconnect my account on both my pc and Android app. But I can't get my android app to pick up my pc spotify.I know the faqs already. Both are under my username and on the same network. Same frequency too. My home's 5ghz one. Could any...

  • Visitor
  • I have tried to reconnect my account on both my pc and Android app. But I can't get my android app to pick up my pc spotify. I know the faqs already. Both are under my username and on the same netwo...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

factory reset phone..premium gone no playlist

Factory reset my phone kinda by mistake...but anyways..are downloaded spotify..signed in..no premium no nothing..

  • Newbie
  • Factory reset my phone kinda by mistake...but anyways..are downloaded spotify..signed in..no premium no nothing..
  • DasPeter
  • Community Legend
  • 842 Views
  • 1 replies
  • 0 likes
  • 842 Views
  • 1 replies
  • 0 likes

premium account on another account?

Alright well I subscribed as premium today on my Facebook account and it said I had to make an account so I did. Now the premium is on the account than on my Facebook? I don't understand how that makes sense.

  • Casual Listener
  • Alright well I subscribed as premium today on my Facebook account and it said I had to make an account so I did. Now the premium is on the account than on my Facebook? I don't understand how that mak...
  • DasPeter
  • Community Legend
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

Album offline available, slider green or grey

Hey, I dont understand the green arrow and slider for offline available. It seems that it doesn't make any difference if a albun is set to offline available or not (the slider in the album)The green arrow for offline available stay there. FYI: moto G...

  • Regular
  • Hey, I dont understand the green arrow and slider for offline available.   It seems that it doesn't make any difference if a albun is set to offline available or not (the slider in the al...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Local Files counting against offline limit

The songs in playlists from my Local Files is counting against my download/syncing/offline limit. It's not suppose to.First I download all Spotify songs for offline use, there is no problem, there are less than 1000.Then I start downloading songs in ...

  • Regular
  • The songs in playlists from my Local Files is counting against my download/syncing/offline limit. It's not suppose to. First I download all Spotify songs for offline use, there is no problem, there ...
  • DannyFL
  • Roadie
  • 1020 Views
  • 5 replies
  • 1 likes
  • 1020 Views
  • 5 replies
  • 1 likes

ANDROID - Not storing offline in SD card (BQ E5 FHD 4.4.2)

Hello, I am thinking of cancelling my subscription. I can't get the offline files to save on the SD card. I mainly use Spotify in the car and I need my playlists to load on the SD card. I have a BQ E5 FHD with 16GB internal memory and a 32GB SD card....

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  • Regular
  • Hello,   I am thinking of cancelling my subscription. I can't get the offline files to save on the SD card. I mainly use Spotify in the car and I need my playlists to load on the SD card. &nb...
  • DBASCO
  • Regular
  • 1517 Views
  • 13 replies
  • 0 likes
  • 1517 Views
  • 13 replies
  • 0 likes

Local album arts not showing up on phone

I've synced some local tracks to my phone and they all have the correct album covers and I can see them when using Spotify on my laptop, but not on my phone. Is this a bug from the recent update or something? It worked before the update I think.

  • Casual Listener
  • I've synced some local tracks to my phone and they all have the correct album covers and I can see them when using Spotify on my laptop, but not on my phone. Is this a bug from the recent update or s...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Why does my phone keep desynching!

I have only sunced one device.....my note three.I have sattelite internet at home so downloading offline is a pain in the but gotta go somewhere free wifi if dont wanna breech download cap or cell data limit.Spotify keeps desyncing my library...delet...

  • Casual Listener
  • I have only sunced one device.....my note three. I have sattelite internet at home so downloading offline is a pain in the but gotta go somewhere free wifi if dont wanna breech download cap or cell ...
  • Horseranch86
  • Casual Listener
  • 513 Views
  • 5 replies
  • 0 likes
  • 513 Views
  • 5 replies
  • 0 likes

Can't sync between android and PC, device doesn't show up on PC

I have been at this for over an hour now and Spotify support is useless, I'm hoping someone here can help since it is apparently too much to ask that this company have a competent help service. I have my devices connected to the same wi fi, and have ...

  • Casual Listener
  • I have been at this for over an hour now and Spotify support is useless, I'm hoping someone here can help since it is apparently too much to ask that this company have a competent help service. I hav...
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

'Search' option disappeared after upgrade

Hi, Subject basically is my question: couple of weeks ago i had an update for Spotify that downloaded automatically on my phone.After that, the 'search' option in the menu was gone, all the other options are still working fine and all, but I miss thi...

  • Casual Listener
  • Hi,   Subject basically is my question: couple of weeks ago i had an update for Spotify that downloaded automatically on my phone. After that, the 'search' option in the menu was gone, all th...
  • farah_29
  • Casual Listener
  • 438 Views
  • 4 replies
  • 1 likes
  • 438 Views
  • 4 replies
  • 1 likes

spotify app continually access network by data connection when phone enter sleep mode

Dear developer, We download the Spotify(Android version:3.0.0.1124) from market and login, and listen to some music for a while,then pause music, and go to Home Screen and enter sleep mode by pressing power key. We find the spotify app continually ac...

  • Newbie
  • Dear developer,    We download the Spotify(Android version:3.0.0.1124) from market and login, and listen to some music for a while,then pause music, and go to Home Screen and enter sleep m...
  • DannyFL
  • Roadie
  • 1623 Views
  • 1 replies
  • 0 likes
  • 1623 Views
  • 1 replies
  • 0 likes

Playlists constantly disable offline and always downloading

I am at the end of my tether. Sicne the security uipdate 4 months ago, on Android my playlists happily download and use GBs of data. I only 20 playlists that are offline. They work for a single session. When I go back in, they are no longer offline. ...

  • Casual Listener
  • I am at the end of my tether.  Sicne the security uipdate 4 months ago, on Android my playlists happily download and use GBs of data. I only 20 playlists that are offline.  They work for a ...
  • callandy
  • Casual Listener
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

HELP! Spotify crashes on Galaxy S4 Lollipop

Hi!I have Spotify version 3.1.0.1117 on my S4 with Lillipop 5.0.1.When I start the app its just black and the messege "Spotify has stopped" appears. Tryed to re-install Spotify and delete the files from the Android-folder but it won't delete! Whats w...

  • Casual Listener
  • Hi! I have Spotify version 3.1.0.1117 on my S4 with Lillipop 5.0.1. When I start the app its just black and the messege "Spotify has stopped" appears.   Tryed to re-install Spotify and delet...
  • ShatteredEnigma
  • Regular
  • 360 Views
  • 1 replies
  • 1 likes
  • 360 Views
  • 1 replies
  • 1 likes

shuffle play

Can someone please inform me if there is a way to shuffle through all my offline playlists and albums.

  • Newbie
  • Can someone please inform me if there is a way to shuffle through all my offline playlists and albums.
  • Skellingtor
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Note 4 Sticky Notification and Lock Screen Controls not working

Hello. I recently got the Note 4 from T Mobile and downloaded Spotify. However when I started using it I noticed something wrong with the sticky notification telling you the song and controls and also the controls on my lock screen. Whenever I press ...

  • Newbie
  • ...ttps://community.spotify.com/t5/forums/mobileforumtopicpage/board-id/spotifyandroid/thread-id/33466 I have tried disabling music controllers like Milk and Google Music but it doesn't do anything. Is t...
  • anderslau
  • Newbie
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

Solved!! Syncing Spotify tracks to a third party playlist

I would like to be able to put my Spotify tracks on another playlist on my phone. I pay for Spotify premium, so I can listen to my music on my phone, even when I'm offline. The problem is that I really, really like Taylor Swift. Since-for whatever re...

  • Newbie
  • I would like to be able to put my Spotify tracks on another playlist on my phone. I pay for Spotify premium, so I can listen to my music on my phone, even when I'm offline. The problem is that I real...
  • LordRollin
  • Community Legend
  • 1679 Views
  • 2 replies
  • 0 likes
  • 1679 Views
  • 2 replies
  • 0 likes

Solved!! Unwanted playlists

Hello everyone, I hope someone can shine some light on this *little issue I'm having.I have premium Spotify and never had a problem until last week and still continues.When I open Spotify on my Android devices and iphone I have extra playlists that I...

  • Casual Listener
  • Hello everyone, I hope someone can shine some light on this *little issue I'm having. I have premium Spotify and never had a problem until last week and still continues. When I open Spoti...
  • lzgn4
  • Casual Listener
  • 2143 Views
  • 6 replies
  • 0 likes
  • 2143 Views
  • 6 replies
  • 0 likes

Spotify doesn't work on my phone

I can't get the Spotify app to work. The problem appears to be caused By a Mcdonald's advert that has a video on it. Everytime that ad comes up, it freezes Android, and I have to restart my phone. I can't listen any music at all because the mcdonald'...

  • Casual Listener
  • I can't get the Spotify app to work. The problem appears to be caused By a Mcdonald's advert that has a video on it. Everytime that ad comes up, it freezes Android, and I have to restart my phone. I ...
  • randomrespect
  • Casual Listener
  • 464 Views
  • 2 replies
  • 0 likes
  • 464 Views
  • 2 replies
  • 0 likes

Solved!! Stuck at logging in screen

Just bought the new galaxy s6 there and installed Spotify but i kept on getting stuck at the logging in screen..... I use my facebook account to log in. when i click log in with facebook the phone just kept on loading says "logging in please wait".Th...

  • Regular
  • Just bought the new galaxy s6 there and installed Spotify but i kept on getting stuck at the logging in screen..... I use my facebook account to log in. when i click log in with facebook the phone ju...
  • DannyFL
  • Roadie
  • 8567 Views
  • 6 replies
  • 0 likes
  • 8567 Views
  • 6 replies
  • 0 likes