Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62969 Views
68 replies
26 likes

62969 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28593 Views
5 replies
0 likes

28593 Views
5 replies
0 likes

Playing on my phone and computer at the same time

I know you have a bunch of messages here but I need to add my name to the pile. The connect feature is annoying. You have drained my phone battery for nothing. I am very capable of controling my song choices from my computer. I don't need the remote ...

zenalpaca
Newbie
I know you have a bunch of messages here but I need to add my name to the pile. The connect feature is annoying. You have drained my phone battery for nothing. I am very capable of control...
2014-12-22 9:44:37 PM
2014-12-23 2:36:06 PM
Daniel
Community Legend
836 Views
1 replies
0 likes

836 Views
1 replies
0 likes

Songs missing from playlist

Recently, I noticed that one of my playlists is missing some songs. The playlist says it has 12 tracks, but only 5 show up in the app. I tried making a new playlist and adding those same tracks but only the same 5 tracks show up. Here is the playlist...

cjones323
Casual Listener
Recently, I noticed that one of my playlists is missing some songs. The playlist says it has 12 tracks, but only 5 show up in the app. I tried making a new playlist and adding those same t...
2014-12-23 4:14:02 AM
2014-12-23 2:31:29 PM
Daniel
Community Legend
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

custom playlist not working with latest update

my custom playlist isn't working with the latest update. The songs will only download from my PC when I'm connected to wifi and they will disappear as soon as I disconnect making it useless. Is this a new feature or a bug? using note 4 running androi...

cinek
Music Fan
my custom playlist isn't working with the latest update. The songs will only download from my PC when I'm connected to wifi and they will disappear as soon as I disconnect making it useless. Is this ...
2014-12-22 9:44:19 PM
2014-12-23 2:31:28 PM
Daniel
Community Legend
390 Views
3 replies
0 likes

390 Views
3 replies
0 likes

songs won't save

Hello,I have a premium account and every time I try to save music it doesn't work. It initially says saved then when I check again it isn't. Or it will save and delete. I don't get it.

tyshaw
Newbie
Hello, I have a premium account and every time I try to save music it doesn't work. It initially says saved then when I check again it isn't. Or it will save and delete. I don't get it.
2014-12-23 9:16:50 AM
2014-12-23 2:31:19 PM
Daniel
Community Legend
435 Views
1 replies
0 likes

435 Views
1 replies
0 likes

Pioneer VSX-924

My Samsung Galaxy S4 wont connect my Spotify to my amp Pioneer VSX-924... Tried allmost everything! Please, help me! -Toni

jöpe
Newbie
My Samsung Galaxy S4 wont connect my Spotify to my amp Pioneer VSX-924... Tried allmost everything! Please, help me! -Toni
2014-12-22 6:09:39 PM
2014-12-23 2:27:50 PM
Daniel
Community Legend
1419 Views
1 replies
1 likes

1419 Views
1 replies
1 likes

Solved!! Snowflakes??

Really?? How can I take it off?

ChrisiAri
Newbie
Really?? How can I take it off?
2014-12-22 1:37:00 AM
2014-12-23 2:24:56 PM
polde
Casual Listener
939 Views
3 replies
0 likes

939 Views
3 replies
0 likes

Continuously crashes!

I downloaded the app yesterday and it was working just fine. However, since signing up to the free trial, I have not been able to access the app without it crashing. It only gets as far as a black screen with the little menu bars on the left. I wait ...

cocoa_d
Newbie
I downloaded the app yesterday and it was working just fine. However, since signing up to the free trial, I have not been able to access the app without it crashing. It only gets as far as a black s...
2014-12-22 2:59:02 PM
2014-12-23 2:04:46 PM
kol_nilsson
Newbie
384 Views
3 replies
1 likes

384 Views
3 replies
1 likes

Solved!! login in another country

Hello users, I set up my spotify account in the UK, am now working in Switzerland and I cannot access my playlists as when asked to login it identifies that I am in a different country.. any ideas how I can listen to my playlists

andy_hickson
Casual Listener
Hello users, I set up my spotify account in the UK, am now working in Switzerland and I cannot access my playlists as when asked to login it identifies that I am in a different country.. any ideas ho...
2014-12-23 10:20:39 AM
2014-12-23 11:03:50 AM
OviiiOne
Community Legend
1209 Views
3 replies
0 likes

1209 Views
3 replies
0 likes

The new update is frustratingly buggy

Third day in a row waking up to all my offline music all gone! 6,000 songs in total downloaded and I have to spend hours out of my day to re sync!Not only that but the one new feature, offline search, doesn't even work! None of them play. Even worse,...

user-removed
Visitor
Third day in a row waking up to all my offline music all gone! 6,000 songs in total downloaded and I have to spend hours out of my day to re sync! Not only that but the one new feature, offline se...
2014-12-22 8:26:04 PM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

spotify can't find sd card

Hello. I bought a 32GB microSDHC card for my smartphone specifically to store music downloaded from Spotify, but I can't get the app to find my SD card. When I start the Spotify app the first time it complains that it cannot find any SD card and that...

davidPerra
Music Fan
Hello. I bought a 32GB microSDHC card for my smartphone specifically to store music downloaded from Spotify, but I can't get the app to find my SD card. When I start the Sp...
2014-12-22 5:23:02 PM
2014-12-22 6:05:34 PM
davidPerra
Music Fan
2226 Views
2 replies
1 likes

2226 Views
2 replies
1 likes

"Está canción no está disponible "

Acabo de contratar premium y hay algunas canciones que reproduce por uno o dos segundos y después se detiene y aparece el letrero "está canción no está disponible"

rodrigo254
Casual Listener
Acabo de contratar premium y hay algunas canciones que reproduce por uno o dos segundos y después se detiene y aparece el letrero "está canción no está disponible"
2014-12-22 4:09:55 PM
2014-12-22 5:02:27 PM
Daniel
Community Legend
3929 Views
1 replies
3 likes

3929 Views
1 replies
3 likes

Solved!! Shuffle Albums and playlists offline

Hi, Is it possible to have all albums and playlists randonly shuffle while offline? I know you can cue albums to play one after the other but I just wonder if its possible to have music continually playing randomly on an Android phone?

spiritofradio
Community Legend
Hi, Is it possible to have all albums and playlists randonly shuffle while offline? I know you can cue albums to play one after the other but I just wonder if its possible to have music co...
2014-12-22 4:22:13 PM
2014-12-22 4:59:57 PM
Daniel
Community Legend
2056 Views
1 replies
0 likes

2056 Views
1 replies
0 likes

Spotify on Android, can't download playlist

Hey guys, I know there's been going several issues concerning playlists that can't seem to be downloaded for offline use. Well, I have the same problem, everytime I want to download a playlist, it starts and it's all fine, but once the download is ov...

j0sm0r
Casual Listener
Hey guys, I know there's been going several issues concerning playlists that can't seem to be downloaded for offline use. Well, I have the same problem, everytime I want to download a playlist, it st...
2014-12-22 3:29:13 PM
2014-12-22 4:55:58 PM
Daniel
Community Legend
791 Views
1 replies
0 likes
Android
can't
donwload
Help

791 Views
1 replies
0 likes

Spotify keeps un-syncing my music

This just started happening with the new update but yesterday it was my offline tracks. Today it was My Music. You know how annoying it is to have to re-download 5,000+ songs?!

user-removed
Visitor
This just started happening with the new update but yesterday it was my offline tracks. Today it was My Music. You know how annoying it is to have to re-download 5,000+ songs?!
2014-12-21 9:00:10 PM
2014-12-22 4:40:48 PM
user-removed
Not applicable
1210 Views
3 replies
0 likes

1210 Views
3 replies
0 likes

Radio stops a lot

I am listening to Radio (Premium) with my Nexus 7 over Wifi. After 2 hours it stops and stops and stops while listening. I had this issue in the past too. I dont listen that long to often, so i cant tell whether this is normal. My Internet is working...

thebiz
Regular
I am listening to Radio (Premium) with my Nexus 7 over Wifi. After 2 hours it stops and stops and stops while listening. I had this issue in the past too. I dont listen that long to often, so i...
2013-12-31 3:42:25 PM
2014-12-22 3:38:13 PM
Webstrateg
Casual Listener
830 Views
6 replies
0 likes

830 Views
6 replies
0 likes

Solved!! LG G3 keeps music into internal memory

Hi i've got an Lg G3 with 4.4.2 Android version and latest Spotify version. I am a premium user. I want to download my music for off-line usage into my SD card instead of internal memory but i can't. Music goes into internal memory. My SD is perfectl...

user-removed
Visitor
Hi i've got an Lg G3 with 4.4.2 Android version and latest Spotify version. I am a premium user. I want to download my music for off-line usage into my SD card instead of internal memory ...
2014-12-21 10:13:05 PM
2014-12-22 1:55:20 PM
user-removed
Not applicable
2081 Views
2 replies
1 likes

2081 Views
2 replies
1 likes

Playlist Shuffle issue - Premium Account

I own an HTC One (M7). I'm a premium account holder who's been pretty happy with my Spotify subscription for a number of years now. I have a couple of playlists I've compiled as well as a backlog of albums which I would listen to OFFLINE every day. I...

hawksburn
Music Fan
I own an HTC One (M7). I'm a premium account holder who's been pretty happy with my Spotify subscription for a number of years now. I have a couple of playlists I've compiled as well as a ...
2014-12-21 3:24:58 AM
2014-12-22 11:24:06 AM
Daniel
Community Legend
835 Views
1 replies
1 likes
HTC One Shuffle

835 Views
1 replies
1 likes

Crashed Hard Drive

I lost all my local music, it is still on my phone. Can I pull my music off of the phoen back onto my computer?

SirWolfie
Newbie
I lost all my local music, it is still on my phone. Can I pull my music off of the phoen back onto my computer?
2014-12-21 6:01:59 AM
2014-12-22 11:22:42 AM
Daniel
Community Legend
509 Views
1 replies
0 likes

509 Views
1 replies
0 likes

internet connection issue

So, I just got an HTC one m8 and everything is working great but spotify I'm sad to say . I keep getting no internet connection display and spotify stops working. It starts working again when I take out my SIM card and put it back in and then within ...

Angelamjackson7
Newbie
So, I just got an HTC one m8 and everything is working great but spotify I'm sad to say . I keep getting no internet connection display and spotify stops working. It starts working again when I take ...
2014-12-21 6:32:53 AM
2014-12-22 11:21:09 AM
Daniel
Community Legend
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

Can't delete a folder in nexus 5 android 5.0.1

I have a folder called Rap por descubrir in my nexus 5. but i can't delete it using spotify for android. I open spotify from my windows pc machine and the folder does not appear. i go back to my cellphone and the folder appears there.i have one day t...

eskorbutomx
Newbie
I have a folder called Rap por descubrir in my nexus 5. but i can't delete it using spotify for android. I open spotify from my windows pc machine and the folder does not appear. i go back to m...
2014-12-21 6:42:06 AM
2014-12-22 11:20:59 AM
Daniel
Community Legend
797 Views
1 replies
0 likes

797 Views
1 replies
0 likes

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