Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a week ago
0x8EFABE4E
Newbie
53351 Views
68 replies
25 likes

53351 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
yesterday
Sumit_Ghosh
Casual Listener
27662 Views
5 replies
0 likes

27662 Views
5 replies
0 likes

Solved!! Spotify Connect Stop Finding My Speakers

I have two pioneer SMA speakers. I had them each working fine with Spotify connect. I then updated my password and chagned my credit card for billing. Whne I next went to play songs and the speakers, they no longer show up on the list of devices. Is ...

cnd
Casual Listener
I have two pioneer SMA speakers. I had them each working fine with Spotify connect. I then updated my password and chagned my credit card for billing. Whne I next went to play ...
2014-11-01 9:37:20 PM
2014-11-03 1:41:11 AM
cnd
Casual Listener
2836 Views
3 replies
0 likes

2836 Views
3 replies
0 likes

Solved!! Spotify mobile version not working after reinstall

Hello, I re-installled the Spotify app on my rather old phone (Samsung Galaxy Ace). Before the re-install, everything worked perfectly. After the re-install, the Play Store said that my phone does not meet the requirements for the new Spotify app. Is...

user-removed
Visitor
Hello, I re-installled the Spotify app on my rather old phone (Samsung Galaxy Ace). Before the re-install, everything worked perfectly. After the re-install, the Play Store said that my ph...
2014-11-02 2:53:20 PM
2014-11-02 12:04:27 AM
Daniel
Community Legend
666 Views
2 replies
0 likes

666 Views
2 replies
0 likes

Solved!! Bought a Gift Card and Redeemed it but my account will not become premium.

When I attempt to become Premium by choosing the upgrade option, which I have already payed for, when I try to confirm upgrade it tells me that I have no added a payment option yet, but the whole point of a gift card was to avoid getting wrapped up i...

Emo_Hobo
Regular
When I attempt to become Premium by choosing the upgrade option, which I have already payed for, when I try to confirm upgrade it tells me that I have no added a payment option yet, but the whole poi...
2014-11-02 10:30:41 PM
2014-11-02 11:06:46 PM
Emo_Hobo
Regular
853 Views
4 replies
0 likes

853 Views
4 replies
0 likes

Solved!! connect

I want to delete one of my connect devices but ı couldn't find where can i delete.

zepoya
Casual Listener
I want to delete one of my connect devices but ı couldn't find where can i delete.
2014-11-02 8:52:09 PM
2014-11-02 9:16:34 PM
Amarro
Community Legend
593 Views
2 replies
0 likes

593 Views
2 replies
0 likes

Solved!! shuffle

I know how to shuffle within one album but I would like to shuffle between all my saved music so it plays different tracks from different albums randomly. Is it possible to do this?

aliduz
Newbie
I know how to shuffle within one album but I would like to shuffle between all my saved music so it plays different tracks from different albums randomly. Is it possible to do this?
2014-11-02 5:15:24 PM
2014-11-02 5:50:33 PM
Carina
Community Legend
546 Views
1 replies
0 likes

546 Views
1 replies
0 likes

No Internet Connection

When i try to connect to spotify on my android phone on 4G LTE network, i get the error messsge no internet connection. I tried the troubleshooting suggestion anf still no connevtion

bryonb
Regular
When i try to connect to spotify on my android phone on 4G LTE network, i get the error messsge no internet connection. I tried the troubleshooting suggestion anf still no connevtion
2013-09-17 3:33:09 AM
2014-11-02 5:08:57 PM
eoj
Newbie
7504 Views
12 replies
1 likes

7504 Views
12 replies
1 likes

Fast forwarding on android

Hello. I have a problem that have happen to me after the latest 2-3 patches on my mobil. i used to transfer huge mp3 files from my computer to my phone with the use of spotify. Think 50-90 min mix before i had no problem fast forwarding in those song...

Chezze
Casual Listener
Hello. I have a problem that have happen to me after the latest 2-3 patches on my mobil. i used to transfer huge mp3 files from my computer to my phone with the use of ...
2014-11-01 12:24:14 PM
2014-11-02 4:26:26 PM
Chezze
Casual Listener
496 Views
2 replies
0 likes

496 Views
2 replies
0 likes

Solved!! No puedo escuchar musica online pero si buscarla

Hola, cuando busco una canción en mi app de Android una vez que la encuentro y la toco para escucharla no hace nada y cuando trato de desplegar el menu de esa cancion me dice "Go online to see menu". Y estoy online, si no no podría ni buscar la canci...

juanquigley
Casual Listener
Hola, cuando busco una canción en mi app de Android una vez que la encuentro y la toco para escucharla no hace nada y cuando trato de desplegar el menu de esa cancion me dice "Go online to see menu"....
2014-11-02 1:28:19 AM
2014-11-02 2:19:28 AM
juanquigley
Casual Listener
1367 Views
2 replies
0 likes
go online to see menu android offline

1367 Views
2 replies
0 likes

Solved!! Can't Save Albums on Android or Windows 7 desktop

using Spotify for Android mobile app, or Windows 7 Desktop, I follow an artist, and then browse their album list clicking "save" to add the album to my saved artist page. The button flickers from "saved", then back to "save." It's like i never clicke...

Rednpuff
Casual Listener
using Spotify for Android mobile app, or Windows 7 Desktop, I follow an artist, and then browse their album list clicking "save" to add the album to my saved artist page. The button...
2014-07-16 4:37:38 PM
2014-11-01 8:40:17 PM
DW-TX
Regular
3172 Views
6 replies
0 likes

3172 Views
6 replies
0 likes

Solved!! Spotify App on android tablet ERROR

I have a problem for more than two months ago, when the last 4 updates for android was released Spotify stopped working on my tablet and so far have not been able to fix it To be specific it is installed and when running it opens for one second and c...

Samael_
Casual Listener
I have a problem for more than two months ago, when the last 4 updates for android was released Spotify stopped working on my tablet and so far have not been able to fix it To be specific it is ins...
2014-10-30 2:05:39 AM
2014-11-01 8:09:06 PM
Samael_
Casual Listener
1745 Views
2 replies
0 likes
Android
Fix
google play
Spotify
tablet

1745 Views
2 replies
0 likes

Always downloading music

So like in my previous post http://community.spotify.com/t5/Help-Android/Always-downloading-music/m-p/837415#M30925 now it become even worse. Now music downloads everytime i unlock my screen every 10-30 mins (not all songs,but from 3 to 20) its nothi...

LTMendarynas7
Music Fan
So like in my previous post http://community.spotify.com/t5/Help-Android/Always-downloading-music/m-p/837415#M30925 now it become even worse. Now music downloads everytime i unlock my screen eve...
2014-10-24 1:13:43 PM
2014-11-01 8:29:29 AM
LTMendarynas7
Music Fan
1681 Views
5 replies
0 likes

1681 Views
5 replies
0 likes

Bug: Android version shows Playlist Folder which doesn't exist anymore - no way to delete it

All Playlist Folders are deleted and don't show in www interface and in stand-alone app. There's one Playlist Folder shown in android app (on any android phone where I login to Spotify) and cannot be deleted. Playlists created inside this Playlist Fo...

ytpl68
Newbie
All Playlist Folders are deleted and don't show in www interface and in stand-alone app. There's one Playlist Folder shown in android app (on any android phone where I login to Spotify) and cannot be...
2014-11-01 1:07:26 AM
2014-11-01 8:05:58 AM
Daniel
Community Legend
519 Views
1 replies
0 likes

519 Views
1 replies
0 likes

No Radio option on Spotify app for Android

I just recently switched from an iphone to the galaxy s5 and I immediately downloaded Spotify. The first thing I noticed is that when I went to start up the app for the first time, there was no option for Radio on my phone. I also pay every month for...

cordo22
Casual Listener
I just recently switched from an iphone to the galaxy s5 and I immediately downloaded Spotify. The first thing I noticed is that when I went to start up the app for the first time, there was no optio...
2014-10-31 3:10:43 PM
2014-10-31 5:16:10 PM
Daniel
Community Legend
767 Views
5 replies
0 likes

767 Views
5 replies
0 likes

"Unfortunately, Spotify has stopped."

All i get when i try to start Spotify is a black screen with the Spotify logo and three small grey bars in the top left hand corner. The message ""Unfortunately, Spotify has stopped." then comes up with a report or ok box. Nothing happens. I've tried...

BigKev57
Roadie
All i get when i try to start Spotify is a black screen with the Spotify logo and three small grey bars in the top left hand corner. The message ""Unfortunately, Spotify has stopped." then comes...
2014-10-31 3:47:37 PM
2014-10-31 4:33:32 PM
Daniel
Community Legend
1219 Views
1 replies
0 likes

1219 Views
1 replies
0 likes

Solved!! Downloaded Playlist doesnt play all songs in Offline mode - Just some

I have a Spotify Premium Account and downloaded my favorite playlists to my smartphone (Samsung S5) to listen to them offline (60 GB space on SD card, 50 GB free) to not cause any more costs. One playlist contains about 230 songs and they look like t...

HansOkuChui
Regular
I have a Spotify Premium Account and downloaded my favorite playlists to my smartphone (Samsung S5) to listen to them offline (60 GB space on SD card, 50 GB free) to not cause any more costs. One pla...
2014-10-23 4:59:53 PM
2014-10-31 9:49:18 AM
HansOkuChui
Regular
4390 Views
14 replies
1 likes
Android 4.4.2
offline playlist

4390 Views
14 replies
1 likes

Spotify keeps crashing on my Note 2

When I try to open spotify on my note 2 a message pops up saying it has quit working...WTF

radracing2323
Casual Listener
When I try to open spotify on my note 2 a message pops up saying it has quit working...WTF
2014-10-31 3:43:40 AM
2014-10-31 8:03:45 AM
Daniel
Community Legend
715 Views
3 replies
0 likes

715 Views
3 replies
0 likes

Android 5 lock screen controls.

This is more just a post to ensure the devs are aware... Currently, in Android L/5, notifications are displayed now instead of the lockscreen controls. This means that lockscreen controls aren't displayed for the Spotify app on Android L. The followi...

Liam
Community Legend
This is more just a post to ensure the devs are aware... Currently, in Android L/5, notifications are displayed now instead of the lockscreen controls. This means that lockscree...
2014-10-23 7:05:58 PM
2014-10-30 11:39:00 PM
Liam
Community Legend
2162 Views
1 replies
4 likes

2162 Views
1 replies
4 likes

Latest version Spotify Android keeps crashing!

Recently I've noticed that Spotify keeps crashing on Android, It doesn't matter if I'm in an online playlist or an offline synced one. It suddenly stops playing and I need to force it tio stop from my Android settings menu. I'm on Android 4.4.2 and S...

SinnerNL
Music Fan
Recently I've noticed that Spotify keeps crashing on Android, It doesn't matter if I'm in an online playlist or an offline synced one. It suddenly stops playing and I need to force it tio stop from...
2014-07-02 8:29:09 AM
2014-10-30 9:38:22 PM
bulawebs
Casual Listener
8038 Views
13 replies
5 likes

8038 Views
13 replies
5 likes

Respond to messages on mobile app?

Is it possible to respond to messages using the mobile app? I can respond when using my computer but see no option to reply on my mobile app. Any help would be much appreciated.

jmangel
Casual Listener
Is it possible to respond to messages using the mobile app? I can respond when using my computer but see no option to reply on my mobile app. Any help would be much appreciated.
2014-10-28 10:42:37 PM
2014-10-30 9:26:07 PM
jmangel
Casual Listener
7734 Views
5 replies
3 likes

7734 Views
5 replies
3 likes

Downloaded the update now I cant open the app

I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.

user-removed
Visitor
I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.
2014-10-25 1:41:06 AM
2014-10-30 8:41:48 PM
Eefjewentelteef
Newbie
1137 Views
4 replies
0 likes
cant open app
Crash
crashes
Update

1137 Views
4 replies
0 likes

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