Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62557 Views
68 replies
26 likes

62557 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28548 Views
5 replies
0 likes

28548 Views
5 replies
0 likes

Went from premium to unlimited, now I can only shuffle albums

All, I have a galaxy s3 and switched from Premium to unlimited. It was working fine until yesterday, I could go to my playlists and play any song off any album I had saved. Now, I can only shuffle an album. What is the issue? I also get commercials n...

thewraith1
Newbie
All, I have a galaxy s3 and switched from Premium to unlimited. It was working fine until yesterday, I could go to my playlists and play any song off any album I had saved. Now, I can only...
2014-04-04 9:20:26 PM
2014-04-04 9:30:46 PM
Joe
Community Legend
361 Views
2 replies
0 likes

361 Views
2 replies
0 likes

Solved!! Offline Devices Fail

I only have one phone... a Samsung S3. Spotify keeps adding my S3 as a new device, then deletes my playlist... which seems to happen every 2 weeks or so! Surely there is some way that you can identify my phone as being the same phone each time? This ...

sWi7zLe
Roadie
I only have one phone... a Samsung S3. Spotify keeps adding my S3 as a new device, then deletes my playlist... which seems to happen every 2 weeks or so! Surely there is some way that ...
2014-04-01 1:56:14 PM
2014-04-04 5:20:26 PM
jthutcheson
Roadie
567 Views
8 replies
0 likes

567 Views
8 replies
0 likes

my saved and downloaded songs have dissapeared.

If I go onto 'my music' all I get is 'click here to discover new music'. My downloaded playlists are still there but thats all. My subscription is fine so I dont understand. Please can you hhelp as ive just downloaded lots of new music and want to en...

fitzs88
Casual Listener
If I go onto 'my music' all I get is 'click here to discover new music'. My downloaded playlists are still there but thats all. My subscription is fine so I dont understand. Please can you hhelp as i...
2014-04-03 2:29:34 PM
2014-04-04 2:19:04 PM
Joe
Community Legend
408 Views
5 replies
0 likes

408 Views
5 replies
0 likes

spotifuggle telling me I don't have a premium account?

With the new update, I can no longer skip more than 5 songs at a time or have anything available offline because a message pops up saying that I need a premium account to do so. I have one?

Daviddenton
Newbie
With the new update, I can no longer skip more than 5 songs at a time or have anything available offline because a message pops up saying that I need a premium account to do so. I have one?
2014-04-03 12:31:45 AM
2014-04-04 1:21:00 AM
Joe
Community Legend
310 Views
3 replies
0 likes

310 Views
3 replies
0 likes

Solved!! volume decrease at the start of songs. Phone Spotify

I have a Samsung Galaxy S4 - used Spotify on it for a few months now, no problem. However, once I did a software update from Android, suddenly every song on Spotify suddenly drops (dramatically) in volume after about 1 second in. I messed around with...

DanCS
Newbie
I have a Samsung Galaxy S4 - used Spotify on it for a few months now, no problem. However, once I did a software update from Android, suddenly every song on Spotify suddenly drops (dramati...
2014-03-14 1:18:37 PM
2014-04-03 9:03:23 PM
starling2k
Newbie
1208 Views
2 replies
0 likes

1208 Views
2 replies
0 likes

Solved!! How come Your Music doesn't show up as a playlist in the app?

To be frank, I am quite annoyed by the switch from the starred feature to the Your Music features. I'm sure after a time I will get used to them and come to like them but I feel like they were forced on me without any forwarning.However, with the new...

atk3kf
Casual Listener
To be frank, I am quite annoyed by the switch from the starred feature to the Your Music features. I'm sure after a time I will get used to them and come to like them but I feel like they were ...
2014-04-03 4:50:58 PM
2014-04-03 6:54:11 PM
atk3kf
Casual Listener
1274 Views
4 replies
0 likes

1274 Views
4 replies
0 likes

When user go to search bar Search top bar use default Android color

Description When user go to search bar Search top bar use default Android color - should be Spotify "dark grey" color What are the steps you took to get to the error/issue? 1. Open Application on Android 4.4 (not sure about other versions) 2. Open Si...

PMG
Newbie
Description When user go to search bar Search top bar use default Android color - should be Spotify "dark grey" color What are the steps you took to get to the error/issue? 1. Open Application ...
2014-04-02 5:16:34 PM
2014-04-02 7:39:20 PM
Andrews32
Roadie
1939 Views
2 replies
0 likes

1939 Views
2 replies
0 likes

Spotify bug

Hi, I got a bug with Spotify so Evert time when im listening to music and my phone screen turns off, Spotify wont play the next track!

lolleri100
Regular
Hi, I got a bug with Spotify so Evert time when im listening to music and my phone screen turns off, Spotify wont play the next track!
2014-04-02 6:08:41 PM
2014-04-02 6:24:08 PM
Joe
Community Legend
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Spotify downloads blank songs

The Wifi at my work requires you to login before being able to browse the web. If you attempt to visit any url without first signing in it redirects you to a "webpage unavailable" message. I would expect Spotify to fail to download songs, but it does...

mazzzzz
Regular
The Wifi at my work requires you to login before being able to browse the web. If you attempt to visit any url without first signing in it redirects you to a "webpage unavailable" message. &nbs...
2014-03-31 5:35:54 PM
2014-04-02 4:59:36 PM
mazzzzz
Regular
680 Views
2 replies
0 likes

680 Views
2 replies
0 likes

Kit Kat lock screen - LG G2

Hey! I updated my Galaxy S4 to kitkat just before I dropped and smashed it. I became very attached to the boarderless cover art in the lock screen. Now after updating my LG G2 to Kit Kat I still have the "old" widget. Is there any way to activate the...

KelVarnsen
Casual Listener
Hey! I updated my Galaxy S4 to kitkat just before I dropped and smashed it. I became very attached to the boarderless cover art in the lock screen. Now after updating my LG G2 to Kit Kat I...
2014-04-02 4:31:20 PM
2014-04-02 4:48:24 PM
Joe
Community Legend
858 Views
1 replies
0 likes

858 Views
1 replies
0 likes

Can't synch - android doesn't show under devices

Sounds like I'm having the same problem. Since the last update I cant download my local files (mp3s on my laptop, which I imported in spotify) to my spotify app. It used to work, but it can't connect anymore

Keksmajor
Regular
Sounds like I'm having the same problem. Since the last update I cant download my local files (mp3s on my laptop, which I imported in spotify) to my spotify app. It used to work, but it can't connect...
2014-04-01 8:18:26 AM
2014-04-02 11:51:11 AM
Joe
Community Legend
664 Views
3 replies
0 likes

664 Views
3 replies
0 likes

Solved!! Spotify disconnects wifi while downloading

While downloading songs to my Motorola Droid Maxx, running Android 4.2.2 and Spotify 0.6.6.270, Spotify appears to force my wifi (g) connection to drop after a song finishes downloading. Wifi immediately reconnects after it drops out. This does not o...

wayner
Regular
While downloading songs to my Motorola Droid Maxx, running Android 4.2.2 and Spotify 0.6.6.270, Spotify appears to force my wifi (g) connection to drop after a song finishes downloading. Wifi i...
2013-09-02 12:29:58 AM
2014-04-02 8:58:45 AM
Zilver
Regular
4471 Views
7 replies
0 likes

4471 Views
7 replies
0 likes

Phone not showing up on Desktop Spotify App

Looking for some help with this! I have read some post on the board but they dont help me First problem - I was looking to sync some local music (local on desktop) to my Android devive (S3) Second problem - i can not see my device on the Spofity desk...

mcgrath2026
Casual Listener
Looking for some help with this! I have read some post on the board but they dont help me 😞 First problem - I was looking to sync some local music (local on desktop) to my And...
2014-04-01 12:52:25 PM
2014-04-01 3:37:42 PM
Daniel
Community Legend
475 Views
4 replies
0 likes

475 Views
4 replies
0 likes

Andriod Audio Effect Missing

I only can hear the beats and chorus playing. not not when somebody sings.

akaBearz
Newbie
I only can hear the beats and chorus playing. not not when somebody sings.
2014-03-31 11:40:01 PM
2014-04-01 2:21:26 PM
Daniel
Community Legend
375 Views
2 replies
0 likes

375 Views
2 replies
0 likes

Blank Screen Galaxy S4 - ATT

Hi Just got the new galaxy S4 - everytime I login I see my lists for less than a bit of a second - then the screen is blank and the app is unresponsive - I followed the troubleshooting instuctions available on the site - still with the same issue Wha...

drraf81
Music Fan
Hi Just got the new galaxy S4 - everytime I login I see my lists for less than a bit of a second - then the screen is blank and the app is unresponsive - I followed the troubleshooting instuctions av...
2013-05-12 8:09:41 PM
2014-04-01 1:31:42 PM
weelox
Casual Listener
3020 Views
9 replies
0 likes

3020 Views
9 replies
0 likes

Music pauses constantly on Motorola Xoom after 2/14 upgrade

Hi - after updating Spotify on my Motorola Xoom tablet today music will only play for a few seconds and then it pauses itself. When I hit play it will play for a few seconds and then pause again. The update seems fine on my Galaxy Nexus phone. I trie...

jsrickard
Newbie
Hi - after updating Spotify on my Motorola Xoom tablet today music will only play for a few seconds and then it pauses itself. When I hit play it will play for a few seconds and then pause again. &nb...
2014-02-14 5:48:34 PM
2014-03-31 8:21:00 PM
Zilver
Regular
452 Views
1 replies
0 likes

452 Views
1 replies
0 likes

Android Playlists all tracks are GREYED out

So here is the problem I'm having. I have premium, blew away my PC, downloaded spotify and exported my iTunes playlists and nearly everything is greyed out now. When i went to try to play songs I had available minutes ago, it says "This track is not ...

user-removed
Visitor
So here is the problem I'm having. I have premium, blew away my PC, downloaded spotify and exported my iTunes playlists and nearly everything is greyed out now. When i went to try to play songs I had...
2014-03-28 12:11:25 AM
2014-03-31 7:46:08 PM
Joe
Community Legend
821 Views
5 replies
0 likes

821 Views
5 replies
0 likes

pro is not working

I'm having the same problem. I just signed up for the 30-day trial and when I try to play my playlist it says "Only premium users can stream on demand on mobile" and when I click "get premium" it shows that I am subscribed to premium already. Very fr...

ctfdoctor
Newbie
I'm having the same problem. I just signed up for the 30-day trial and when I try to play my playlist it says "Only premium users can stream on demand on mobile" and when I click "get premium" it sho...
2014-03-31 7:19:55 PM
2014-03-31 7:43:33 PM
user-removed
Not applicable
235 Views
1 replies
0 likes

235 Views
1 replies
0 likes

How can i desable my account?

I need to desable my account but don't know how

aqqaluuti_jense
Casual Listener
I need to desable my account but don't know how
2014-03-31 4:30:55 PM
2014-03-31 5:01:06 PM
Joe
Community Legend
204 Views
1 replies
0 likes

204 Views
1 replies
0 likes

How can I hide playlists?

I have organized all my Playlists in Subfolders, and then downloaded them on my phone. Now, in the spotify App I always have to scroll throu all the "downloaded playlists" (which are a lot) to get down to my folders in which I organized them. Is ther...

Keksmajor
Regular
I have organized all my Playlists in Subfolders, and then downloaded them on my phone. Now, in the spotify App I always have to scroll throu all the "downloaded playlists" (which are a lot) to get do...
2014-03-31 2:04:51 PM
2014-03-31 2:57:28 PM
Joe
Community Legend
2286 Views
1 replies
0 likes

2286 Views
1 replies
0 likes

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