Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Regular
43043 Views
66 replies
25 likes

43043 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878306 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878306 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26460 Views
4 replies
0 likes

26460 Views
4 replies
0 likes

Pleeaaase add sorting your collected music by artist/album !!!!!

Sorry, but right now it is so annoying. I tested out an alternative streaming service (R..o) and have to say: "it is so lovely to have this option and a clean design again!". Playlists and stuff are nice, but I usually listen by album. And as it is r...

Loopy
Music Fan
Sorry, but right now it is so annoying. I tested out an alternative streaming service (R..o) and have to say: "it is so lovely to have this option and a clean design again!". Playlists and s...
2013-06-12 9:44:55 AM
2013-06-14 4:31:29 AM
MissOwl
Music Fan
362 Views
1 replies
2 likes

362 Views
1 replies
2 likes

No Radio for HTC One

Hey everybody, I have a HTC One and a premium account of spotify but I can't use the radio function. If I open the spotify app there are just my playlists but no radio function. Please help me Thanks

timmey90
Casual Listener
Hey everybody, I have a HTC One and a premium account of spotify but I can't use the radio function. If I open the spotify app there are just my playlists but no radio function. &nbsp...
2013-06-13 10:46:54 PM
2013-06-13 11:36:58 PM
Peter__
Community Legend
485 Views
5 replies
0 likes

485 Views
5 replies
0 likes

Solved!! SD Card - 32MB enough?

After scouring the Spotify message board it seemed the consensus was that a 32GB SD card was more than enough to store 3333 tracks offline at extreme quality. So, I bought a 32GB card and began to sync my 3100 track playlist. Download stopped at abou...

jblatzheim
Regular
After scouring the Spotify message board it seemed the consensus was that a 32GB SD card was more than enough to store 3333 tracks offline at extreme quality. So, I bought a 32GB card and began to sy...
2013-06-13 2:31:31 PM
2013-06-13 5:26:37 PM
Peter__
Community Legend
1262 Views
3 replies
0 likes

1262 Views
3 replies
0 likes

'This track is not available' even though it's in my library.

So I was trying to get Selena Gomez's 'Slow Down' to be on my playlist. I understand that it is not available in Spotify's library (yet) at the moment, so I bought it from iTunes Music Store earlier and it did get registered with my desktop Spotify a...

clh_hilary
Music Fan
So I was trying to get Selena Gomez's 'Slow Down' to be on my playlist. I understand that it is not available in Spotify's library (yet) at the moment, so I bought it from iTunes Music Store earlier ...
2013-06-10 8:53:47 AM
2013-06-13 12:58:13 PM
clh_hilary
Music Fan
841 Views
10 replies
0 likes

841 Views
10 replies
0 likes

Spotify app wrongly claiming "no internet connection available" with premium account

I've just bought a samsung s3 and installed spotify app on it. When I log in, I can't play any music or search for any songs as it says "no internet connection available". About 20% of the time, it will load my playlist, but then won't let me play an...

dh273
Regular
I've just bought a samsung s3 and installed spotify app on it. When I log in, I can't play any music or search for any songs as it says "no internet connection available". About 20% of the time, it w...
2013-06-07 11:29:44 PM
2013-06-13 8:35:58 AM
Whogivsachit
Casual Listener
929 Views
13 replies
0 likes

929 Views
13 replies
0 likes

No sound from speakers when playing on Kindle Fire

I just went through hell exchanging my Kindle twice thinking that the speaker jack didn't work--only to find out it's a problem on with Spotify. It plays Spotify just fine until I plus speakers or headphones in, and then silence. Other audio files pl...

user-removed
Visitor
I just went through hell exchanging my Kindle twice thinking that the speaker jack didn't work--only to find out it's a problem on with Spotify. It plays Spotify just fine until I plus speakers or he...
2013-06-12 8:32:19 PM
2013-06-13 2:04:18 AM
Joe
Community Legend
1053 Views
1 replies
0 likes

1053 Views
1 replies
0 likes

APP on Galaxy Nexus and Nexus 7 Shows Blank White Screen

I'm running stock Android on both devices with the following versions:Sprint Galaxy Nexus: 4.2.1Nexus 7 16GB: 4.2.2 The app on both devices has been occasionally showing a completely blank white screen even when I open the menu in the toolbar or what...

r0xmyface0ff
Casual Listener
I'm running stock Android on both devices with the following versions: Sprint Galaxy Nexus: 4.2.1 Nexus 7 16GB: 4.2.2 The app on both devices has been occasionally showing a completely bla...
2013-06-13 1:47:34 AM
454 Views
0 replies
0 likes

454 Views
0 replies
0 likes

Widget Resume Fails often

On the android app, the widget is often unable to continue playing while it still shows which song was playing. Maybe you can persist the playing song and song queue in flash. This way you will still be able to play back what was playing when memory ...

derouck
Newbie
On the android app, the widget is often unable to continue playing while it still shows which song was playing. Maybe you can persist the playing song and song queue in flash. This way yo...
2013-06-12 8:16:31 PM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

Playlist in offline mode

Hey there!I'v had Spotify Premium for a long time now. But the last month some of my playlist's want load in offline mode.I use Spotify every day on my Android phone, and this is really irritating. I have tried to delete Spotify from my phone and ins...

H4nsi
Casual Listener
Hey there! I'v had Spotify Premium for a long time now. But the last month some of my playlist's want load in offline mode. I use Spotify every day on my Android phone, and this is really irritat...
2013-06-07 6:36:40 PM
2013-06-12 7:24:32 PM
Joe
Community Legend
810 Views
10 replies
0 likes

810 Views
10 replies
0 likes

All of my downloaded songs (many, many hundreds) are now longer downloaded.

I listen offline most of the day and had quite a bit of playlists downloaded. This morning the playlists are all still there, but none are downloaded! Please tell me there is a way to restore????

jay_syl
Newbie
I listen offline most of the day and had quite a bit of playlists downloaded. This morning the playlists are all still there, but none are downloaded! Please tell me there is a way to restore????
2013-06-12 4:05:57 PM
2013-06-12 4:14:07 PM
Peter__
Community Legend
263 Views
1 replies
0 likes

263 Views
1 replies
0 likes

storage problem

When trying to access my spotify account on my tablet a message saying "no SD card found please make sure an SD card is inserted with sufficient space to store our data." I use a nexus 7, 32gb which is all internal storage, I have used spotify on her...

lebaboon
Newbie
When trying to access my spotify account on my tablet a message saying "no SD card found please make sure an SD card is inserted with sufficient space to store our data." I use a nexus 7, 32gb which...
2013-06-12 12:45:41 PM
2013-06-12 2:30:34 PM
Joe
Community Legend
626 Views
2 replies
1 likes

626 Views
2 replies
1 likes

Changing volume of Spotify App with changing connection quality

Dear Spotify Team, I noticed an annoying issue with change volume while streaming Spotify radio on my new Galaxy S4 in my car (Bluetooth). I used to use iPhone before and didn't have that problem. But since using the S4 I am experiencing volume chang...

Budgues
Casual Listener
Dear Spotify Team, I noticed an annoying issue with change volume while streaming Spotify radio on my new Galaxy S4 in my car (Bluetooth). I used to use iPhone before and didn't have that ...
2013-06-12 11:02:42 AM
437 Views
0 replies
0 likes

437 Views
0 replies
0 likes

Lock screen widget not working Galaxy S4

Without further due i fill in the template, please let me know if you need further info. === START OF TEMPLATE === DescriptionBasically when i use spotify and have the lock screen set to swype to unlock sometimes the spotify widget looks and work ok....

vampyren
Gig Goer
Without further due i fill in the template, please let me know if you need further info. === START OF TEMPLATE === Description Basically when i use spotify and have the lock screen...
2013-06-11 6:54:12 PM
2013-06-12 9:29:30 AM
vampyren
Gig Goer
6562 Views
6 replies
2 likes

6562 Views
6 replies
2 likes

White screen and lost all downloaded tracks

Twice now since the last version release, on my Droid X, I have encountered the white screen, but was unable to recover, even after powering down and removing the battery. All tracks were lost. The app remained on the phone after I cleared all Spotif...

gtyellojacket
Music Fan
Twice now since the last version release, on my Droid X, I have encountered the white screen, but was unable to recover, even after powering down and removing the battery. All tracks were lost....
2013-06-12 1:14:13 AM
2013-06-12 8:54:08 AM
jakester2014
Casual Listener
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

Spotify with high resolution for Google Nexus 10?

Many people will have the Nexus 7, Nexus 10 or other Android tablets after Christmas. What happens on the ipad even works on android tablets! I think it's time for aTablet optimised app! Do it for the loyal Spotify customers

DerDieDas
Newbie
Many people will have the Nexus 7, Nexus 10 or other Android tablets after Christmas. What happens on the ipad even works on android tablets! I think it's time for aTab...
2012-11-22 2:19:51 PM
2013-06-12 1:43:26 AM
stonhans
Newbie
1564 Views
5 replies
3 likes

1564 Views
5 replies
3 likes

Server address

What is my server IP address?

drflipper
Newbie
What is my server IP address?
2013-06-11 3:39:55 PM
2013-06-11 4:01:25 PM
Goodman
Spotify Legend
1089 Views
1 replies
0 likes

1089 Views
1 replies
0 likes

Solved!! Why is premium needed even if the device has no mobile internet?

Hello community! heres my point. my nexus 7 doesnt have mobile internet, just wlan, and i dont even want offline playlists. I just want to use it at home and i dont see the point why premium is necessary, because i use unlimited and dont need the pre...

user-removed
Visitor
Hello community! heres my point. my nexus 7 doesnt have mobile internet, just wlan, and i dont even want offline playlists. I just want to use it at home and i dont see the point why premium is...
2013-06-11 2:28:12 AM
2013-06-11 3:20:26 PM
user-removed
Not applicable
410 Views
2 replies
0 likes

410 Views
2 replies
0 likes

How do I organize downloaded items in folders?

I would like to organize my downloaded playlists on my android device. I already got my playlists organized on my PC with making folders. My android device synchronizes my folders with my PC, but not the downloaded files for playing offline. Spotify ...

tspecken
Casual Listener
I would like to organize my downloaded playlists on my android device. I already got my playlists organized on my PC with making folders. My android device synchronizes my folders with my PC, but not...
2013-06-11 12:42:11 PM
2013-06-11 1:22:28 PM
tspecken
Casual Listener
470 Views
2 replies
0 likes

470 Views
2 replies
0 likes

disables downloaded songs when my signal/internet drops out

Hate that I pay extra for Spotify so I can play music on cell phone without a internet connection and it disables about half of my songs and even whole playlists when my signal drops out even if I have the playlist downloaded. Is there anything I can...

dnoltd
Newbie
Hate that I pay extra for Spotify so I can play music on cell phone without a internet connection and it disables about half of my songs and even whole playlists when my signal drops out even if I ha...
2013-05-27 7:24:37 AM
2013-06-11 9:29:18 AM
kumeinan
Casual Listener
748 Views
6 replies
0 likes

748 Views
6 replies
0 likes

Only some of the songs in three of my playlists are uploading to my Android Phone?

YES - I have tried restarting my phone and computer Yes - Ive tried to re download the app onto my phone. Yes - Ive logged out and lgged back in. Why do I have one Playlist that has over 2000 songs on my laptop and when I open my phone app it only ha...

blipco
Casual Listener
YES - I have tried restarting my phone and computer Yes - Ive tried to re download the app onto my phone. Yes - Ive logged out and lgged back in. Why do I have one Playlist that has over ...
2013-06-10 12:47:15 AM
2013-06-11 2:14:00 AM
Joe
Community Legend
440 Views
8 replies
0 likes

440 Views
8 replies
0 likes

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