Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 61785 Views
  • 68 replies
  • 26 likes
  • 61785 Views
  • 68 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28488 Views
  • 5 replies
  • 0 likes
  • 28488 Views
  • 5 replies
  • 0 likes

Automatically download new playlists and updated playlists

Hi, As the topic suggests, how do I get the Android app to automatically download new and/or updated playlists?

  • Regular
  • Hi, As the topic suggests, how do I get the Android app to automatically download new and/or updated playlists?
  • jabalsad
  • Regular
  • 2377 Views
  • 2 replies
  • 0 likes
  • 2377 Views
  • 2 replies
  • 0 likes

Available Offline - Resyncing Playlists

Does anyone here know why some playlists that I've already synced for offline listening on my S2 suddenly get unsynced and I have to go through the whole procedure again (i.e., resyncing). This happens every month or so and doesn't seem to affect all...

  • Casual Listener
  • Does anyone here know why some playlists that I've already synced for offline listening on my S2 suddenly get unsynced and I have to go through the whole procedure again (i.e., resyncing). This happe...
  • jlm29
  • Newbie
  • 1927 Views
  • 7 replies
  • 2 likes
  • 1927 Views
  • 7 replies
  • 2 likes

Idea-

I have Bluetooth connection in car and a satellite radio. Would be nice to stream music trough my radio in the car. I've searched through posts but don't think this is currently possible. Thanks.

  • Newbie
  • I have Bluetooth connection in car and a satellite radio. Would be nice to stream music trough my radio in the car. I've searched through posts but don't think this is currently possible. Thanks.
  • neo-x
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Pleas read!

I want a new update.Not a big one, just a small one.Is it possible that the next Spotify update on android could be that you can change place on the songs on the playlist.I want to play song 1 and 2 but then i want to jave song 4. But i cant change t...

  • Music Fan
  • I want a new update. Not a big one, just a small one. Is it possible that the next Spotify update on android could be that you can change place on the songs on the playlist. I want to play son...
  • neo-x
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

possibility to delete song until it plays

Now is very dificult to delete a song because you must to find it in the entire playlist

  • Casual Listener
  • Now is very dificult to delete a song because you must to find it in the entire playlist
  • carlengues
  • Casual Listener
  • 287 Views
  • 2 replies
  • 0 likes
  • 287 Views
  • 2 replies
  • 0 likes

Galaxy Note - Audio stops playing after ~15 minutes?

Hey guys, I've got a weird issue... So I've got a Galaxy Note (N7000) and the spotify app stops playing audio after maybe 15-20 minutes and to fix it I need to load a radio station and then reload my playlist after the radio starts playing... Which i...

  • Casual Listener
  • Hey guys, I've got a weird issue...   So I've got a Galaxy Note (N7000) and the spotify app stops playing audio after maybe 15-20 minutes and to fix it I need to load a radio station and the...
  • neo-x
  • Community Legend
  • 1109 Views
  • 4 replies
  • 0 likes
  • 1109 Views
  • 4 replies
  • 0 likes

SERIOUSLY hide unplayable tracks now!

Seriously for how long you joke me, provide this simple option to Android. So I can stop to watching those greyed out songs! Bye.

  • Visitor
  • Seriously for how long you joke me, provide this simple option to Android. So I can stop to watching those greyed out songs!   Bye.
  • neo-x
  • Community Legend
  • 1287 Views
  • 5 replies
  • 0 likes
  • 1287 Views
  • 5 replies
  • 0 likes

samsung galaxy s3 wont log in

So whats going on is i bought the premium and installed the app and when i go to log in through facebook since i dont have a username or password what happens is it goes to facebook and says loading for a second and then the screen goes blank for a m...

  • Visitor
  • So whats going on is i bought the premium and installed the app and when i go to log in through facebook since i dont have a username or password what happens is it goes to facebook and says loading ...
  • David
  • Spotify Legend
  • 885 Views
  • 4 replies
  • 0 likes
  • 885 Views
  • 4 replies
  • 0 likes

Spotify on my Samsung S3 starts playing at night

My S3/Spotify has woken me up two nights in a row by starting to play the last song I played during daytime. Last night it was 1am and this night 0am. Is this a known problem? Do I have to shutdown all Spotify-processes in the evening to prevent this...

  • Casual Listener
  • My S3/Spotify has woken me up two nights in a row by starting to play the last song I played during daytime. Last night it was 1am and this night 0am. Is this a known problem? Do I have to shutdown a...
  • PSjogren
  • Casual Listener
  • 2002 Views
  • 2 replies
  • 1 likes
  • 2002 Views
  • 2 replies
  • 1 likes

my playlists dont work

today i have already got my premiun spotifu in my kobile and i have paid ten euros. the i tried this application at home and it worked very well. then i wen out and put the music on abd i realised that the music did not work as well as it hadm the so...

  • Newbie
  • today i have already got my premiun spotifu in my kobile and i have paid ten euros. the i tried this application at home and it worked very well. then i wen out and put the music on abd i realised t...
  • licenced
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

music wouldnt play

So recently my spotify wouldn't allow me to listen to any of my music, undowloaded or downloaded.... The song names would just appear faded. When I try to play it , it says track unavailable. Help would be awesome.

  • Casual Listener
  • So recently my spotify wouldn't allow me to listen to any of my music, undowloaded or downloaded.... The song names would just appear faded. When I try to play it , it says track unavailable. Help wo...
  • licenced
  • Community Legend
  • 366 Views
  • 3 replies
  • 0 likes
  • 366 Views
  • 3 replies
  • 0 likes

No access to Local Files on HTC One X

I don't seem to be able to access any of the music that is on my HTC One X..anyone else had this issue or have a way round it?

  • Newbie
  • I don't seem to be able to access any of the music that is on my HTC One X..anyone else had this issue or have a way round it?
  • SteveBrammer
  • Community Legend
  • 1279 Views
  • 4 replies
  • 1 likes
  • 1279 Views
  • 4 replies
  • 1 likes

i still cant log in

At first i couldnt log in because i didnt have premium but now when i do it still wont log in??? I dont like to pay for stuff that wont work...

  • Casual Listener
  • At first i couldnt log in because i didnt have premium but now when i do it still wont log in??? I dont like to pay for stuff that wont work...
  • licenced
  • Community Legend
  • 480 Views
  • 5 replies
  • 0 likes
  • 480 Views
  • 5 replies
  • 0 likes

This app sucks!

I had the Iphone and was paying for the app and when i switched to android i started paying again yesterday.... the app wont even work at all! ive restarted my phone, took the battery out, uninstalled the app and reinstalled it, shut it down completl...

  • Newbie
  • I had the Iphone and was paying for the app and when i switched to android i started paying again yesterday.... the app wont even work at all! ive restarted my phone, took the battery out, uninstalle...
  • neo-x
  • Community Legend
  • 753 Views
  • 1 replies
  • 0 likes
  • 753 Views
  • 1 replies
  • 0 likes

Offline

Can anyone confirm that when i have spotify online that any songs I play that are synced to my iPhone are played from the device (as they are when in offline mode) and not via my 3G allowance.

  • Regular
  • Can anyone confirm that when i have spotify online that any songs I play that are synced to my iPhone are played from the device (as they are when in offline mode) and not via my 3G allowance.
  • neo-x
  • Community Legend
  • 428 Views
  • 2 replies
  • 0 likes
  • 428 Views
  • 2 replies
  • 0 likes

Unable to sync playlist/music to SD card (Using Premium)

I'm unable to sync my playlist/music to my SD card on my android device. It is only allowing me to save my music on my internal memory and I am running out of space. Is there any possible way I can sync my music to my SD card on my devices or to crea...

  • Casual Listener
  • I'm unable to sync my playlist/music to my SD card on my android device. It is only allowing me to save my music on my internal memory and I am running out of space. Is there any possible way I can s...
  • neo-x
  • Community Legend
  • 4422 Views
  • 7 replies
  • 3 likes
  • 4422 Views
  • 7 replies
  • 3 likes

FINALLY solved my local file syncing problem

I have a Samsung Galaxy S3. Like a lot of other people I had the file local file syncing issue. I could "download" files from Spotify's servers that weren't local files, but I couldn't get it to copy files from my computer to my device. I tried every...

  • Newbie
  • I have a Samsung Galaxy S3.  Like a lot of other people I had the file local file syncing issue.  I could "download" files from Spotify's servers that weren't local files, but I couldn't ge...
  • neo-x
  • Community Legend
  • 2347 Views
  • 3 replies
  • 2 likes
  • 2347 Views
  • 3 replies
  • 2 likes

Downloading Issues, International

Hi there, First, could someone knowledgeable have a look into this unaddressed issue: http://community.spotify.com/t5/Mobile-Android/Percentage-of-downloaded-tracks-reduced-after-every-app-start/m-p/137174 It seems to be unlike the other Android down...

  • Casual Listener
  •   Hi there,   First, could someone knowledgeable have a look into this unaddressed issue:   http://community.spotify.com/t5/Mobile-Android/Percentage-of-downloaded-tracks-red...
  • neo-x
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

How do I unsubribe from Sportify on my Samsung Galaxy S3?

Hi, I downloaded the sportify app on my phone and did not realise that you would be charged after 48 hrs. I have unistalled it from my phone but does this mean I will not e charged at all? Thanks

  • Newbie
  • Hi,   I downloaded the sportify app on my phone and did not realise that you would be charged after 48 hrs. I have unistalled it from my phone but does this mean I will not e charged at all?...
  • neo-x
  • Community Legend
  • 347 Views
  • 2 replies
  • 0 likes
  • 347 Views
  • 2 replies
  • 0 likes

I can't use my spotify in my android,

On screen a message says: no internet conexion, and it's not true. Only my Spotify Premium doesn't work. All the apps, facebook, twitter, etc, works perfectly. What's the problem? I want my spotify every time, every day. Thanks

  • Newbie
  • On screen a message says: no internet conexion, and it's not true. Only my Spotify Premium doesn't work. All the apps, facebook, twitter, etc, works perfectly. What's the problem? I want my spotify e...
  • user-removed
  • Not applicable
  • 438 Views
  • 2 replies
  • 0 likes
  • 438 Views
  • 2 replies
  • 0 likes