Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 53822 Views
  • 68 replies
  • 25 likes
  • 53822 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27691 Views
  • 5 replies
  • 0 likes
  • 27691 Views
  • 5 replies
  • 0 likes

Search in the new client shows only five first results for artists and albums?

I must be missing something here?On the desktop client i can click to get next five artist results e.g. but on the mobile client i cant find the possibility.-Dennis

  • Newbie
  • I must be missing something here? On the desktop client i can click to get next five artist results e.g. but on the mobile client i cant find the possibility. -Dennis
  • Curious
  • Newbie
  • 261 Views
  • 2 replies
  • 0 likes
  • 261 Views
  • 2 replies
  • 0 likes

Bug: Mobile app allows last.fm username with spaces in it

After investigating why I constantly got "incorrect username/password" errors for last.fm, it turns out it's because the keyboard I use (swiftkey) inserts a space after the username, so my username is sent to last.fm like "username[SPACE]" instead of...

  • Music Fan
  • After investigating why I constantly got "incorrect username/password" errors for last.fm, it turns out it's because the keyboard I use (swiftkey) inserts a space after the username, so my username i...
  • reks
  • Music Fan
  • 540 Views
  • 2 replies
  • 1 likes
  • 540 Views
  • 2 replies
  • 1 likes

My playlist is not downloading.

Hello. Whenever I try to download my spotify playlist on android its not working. Its stays flat on 0 % and this is really frustrating. Does anyone found a fix on this yet?

  • Regular
  • Hello.   Whenever I try to download my spotify playlist on android its not working. Its stays flat on 0 % and this is really frustrating.  Does anyone found a fix on this yet?
  • mrs-speechless
  • Newbie
  • 3843 Views
  • 3 replies
  • 1 likes
  • 3843 Views
  • 3 replies
  • 1 likes

Solved!! All songs in playlists missing

So i've got a HTC Desire S, running Android v.2.3.5. Up until a few weeks ago i was using the old spotify-app- with great success. Now, as the app has been updated, all the songs in my playlists are gone. This includes my own playlists and my starred...

  • Regular
  • So i've got a HTC Desire S, running Android v.2.3.5. Up until a few weeks ago i was using the old spotify-app- with great success. Now, as the app has been updated, all the songs in my playlists are ...
  • JACK_P
  • Casual Listener
  • 2927 Views
  • 8 replies
  • 0 likes
  • 2927 Views
  • 8 replies
  • 0 likes

30 Tage testen

Hallo, ich habe mir das Spotify App für Android runtergeladen und die 48 Stunden zum testen haben auch einwandfrei funktioniert. Bei der App beschreibung steht allerdings, dass ich den Test auf 30 Tage verlängern könnte. Ich habe allerdings keine E-M...

  • Regular
  • Hallo,   ich habe mir das Spotify App für Android runtergeladen und die 48 Stunden zum testen haben auch einwandfrei funktioniert. Bei der App beschreibung steht allerdings, dass ich den Tes...
  • pantoffeltier
  • Regular
  • 889 Views
  • 4 replies
  • 0 likes
  • 889 Views
  • 4 replies
  • 0 likes

How to sync JUST songs in playlist thats not in spotifys library??

I am not talking about offline mode. I want to syn just the songs in my playlists that spotify hasnt recognized in its own library. When you sync a playlist it dl's all songs..but i dont need to waste space with all songs b/c spotify already recogniz...

  • Newbie
  • I am not talking about offline mode. I want to syn just the songs in my playlists that spotify hasnt recognized in its own library. When you sync a playlist it dl's all songs..but i dont need to wast...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Tracks keep re-downloading

I have the latest android build and lately I have had and issue where the app seems to have gotten stuck downloading the same set of tracks at the end of my save playlist. Any help?

  • Casual Listener
  • I have the latest android build and lately I have had and issue where the app seems to have gotten stuck downloading the same set of tracks at the end of my save playlist. Any help?
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Lossless Files

I have some lossless files that I have imported to Spotify. I have synced these files to my phone (HTC Desire S) for offline playing but when I try to play one the Spotify app closes. Is it possible to play lossless audio files via the mobile Android...

  • Casual Listener
  • I have some lossless files that I have imported to Spotify.  I have synced these files to my phone (HTC Desire S) for offline playing but when I try to play one the Spotify app closes. &nb...
  • Memarkiam
  • Regular
  • 524 Views
  • 1 replies
  • 2 likes
  • 524 Views
  • 1 replies
  • 2 likes

HTC ChaCha

Hi, I have a problem. I've downloaded Spotify on my new mobile phone, the HTC ChaCha with Android Gingerbread. Before I had an Alcatel with Froyo, and it worked fine. Now, however, when I tap the Spotify-icon, the screen tilts, but does not show anyt...

  • Casual Listener
  • Hi,   I have a problem. I've downloaded Spotify on my new mobile phone, the HTC ChaCha with Android Gingerbread. Before I had an Alcatel with Froyo, and it worked fine. Now, however, when I ...
  • Infidel
  • Casual Listener
  • 656 Views
  • 1 replies
  • 1 likes
  • 656 Views
  • 1 replies
  • 1 likes

Solved!! Spotify app won't connect to 3G network on Samsung GSII ICS

So yes, two days ago a strange problem started to occur. I tried to listen to music on my phone but the Spotify App just stayed in offline (the offline mode setting wasn't checked). I tried this numerous times untill I got fed up and uninstalled and ...

  • Casual Listener
  • So yes, two days ago a strange problem started to occur. I tried to listen to music on my phone but the Spotify App just stayed in offline (the offline mode setting wasn't checked). I tried this nume...
  • vipix
  • Casual Listener
  • 6503 Views
  • 4 replies
  • 0 likes
  • 6503 Views
  • 4 replies
  • 0 likes

no music!

I got a new android after I started spotify about a month ago, and I got spotify on my phone using facebook. I want to keep it like that. But when I go to play a song on my phone, it all is faded and won't let me click on it. It will only let me play...

  • Newbie
  • I got a new android after I started spotify about a month ago, and I got spotify on my phone using facebook. I want to keep it like that. But when I go to play a song on my phone, it all is faded and...
  • Richard
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Collabrative playlists download

Is there a way to automatically download the songs my friends add to the collabrative playlist on android mobile? Currently any new songs added to my playlists I cannot download. Only way I have found is to un-download the whole list and re-download ...

  • Casual Listener
  • Is there a way to automatically download the songs my friends add to the collabrative playlist on android mobile? Currently any new songs added to my playlists I cannot download. Only way I have foun...
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

I don't want to sync my playlists with all devices

Hi, I have a spotify premium account wich is use on both my Htc and my Pc. My dad uses my account some times as well on his Iphone. Now here's the problem.. I don't want his playlists on my devices and he doesn't want my music on his Iphone. Is it po...

  • Newbie
  • Hi, I have a spotify premium account wich is use on both my Htc and my Pc. My dad uses my account some times as well on his Iphone. Now here's the problem.. I don't want his playlists on my devices a...
  • ReallyRandy
  • Regular
  • 544 Views
  • 2 replies
  • 0 likes
  • 544 Views
  • 2 replies
  • 0 likes

Problems getting playlists to upload on Android

I am trying to listen to spotify on my android. I have paid for it. Tried to do the app with offline off and on. I am not sure what to do. Help! Thanks!!!

  • Newbie
  • I am trying to listen to spotify on my android. I have paid for it. Tried to do the app with offline off and on. I am not sure what to do. Help! Thanks!!!
  • licenced
  • Community Legend
  • 419 Views
  • 2 replies
  • 0 likes
  • 419 Views
  • 2 replies
  • 0 likes

[Bug Report][Developers] Searching for songs, via spotify:search:My+Search causes a blank page.

Hi there. I'd like to report a bug for the Spotify android application. Here is the thing. I'm developping an android app that will propose to open spotify, and search for songs. I've been using this intent : intent = new Intent(Intent.ACTION_VIEW, U...

  • Music Fan
  • Hi there. I'd like to report a bug for the Spotify android application. Here is the thing. I'm developping an android app that will propose to open spotify, and search for songs. I've been using ...
  • 564 Views
  • 0 replies
  • 0 likes
  • 564 Views
  • 0 replies
  • 0 likes

Latest release stuck offline problem and solution (sort of)

Hi, I would just like to pass on my experiences (good and bad) with using the latest Spotify for Android release on a long car journey over the past few days. I have just driven from Sweden to England, to visit family, and used Spotify in the car for...

  • Community Legend
  • Hi, I would just like to pass on my experiences (good and bad) with using the latest Spotify for Android release on a long car journey over the past few days. I have just driven from Sweden to Englan...
  • 2294 Views
  • 0 replies
  • 4 likes
  • 2294 Views
  • 0 replies
  • 4 likes

Solved!! Every track is greyed out and I see "Track is not available"

Description Unable to play any songs because they are all grayed out. I am online as well so this is very weird. A more detailed description, using numbered steps 1. Cleared cache, uninstalled Spotify and rebooted then installed Spotify from market W...

  • Casual Listener
  • Description Unable to play any songs because they are all grayed out. I am online as well so this is very weird.   A more detailed description, using numbered steps 1. Cleared cache, uni...
  • Sam
  • Spotify
  • 3774 Views
  • 4 replies
  • 0 likes
  • 3774 Views
  • 4 replies
  • 0 likes

Lots of my playlists are stuck on "Loading...

My playlists weren't syncing correctly between my desktop (win 7) and my android app. I uninstalled and re-installed both in an attempt to remedy the issue, but now a good chunk of my playlists are stuck on "Loading..." (on both the desktop app and A...

  • Gig Goer
  • My playlists weren't syncing correctly between my desktop (win 7) and my android app. I uninstalled and re-installed both in an attempt to remedy the issue, but now a good chunk of my playlists are s...
  • neo-x
  • Community Legend
  • 3568 Views
  • 11 replies
  • 0 likes
  • 3568 Views
  • 11 replies
  • 0 likes

Need to log into two separate accounts?

Ok, so I changed my facebook log on info, which I assumed and hoped it changed my log on for Spotify, so I went to my HTC Vivid and logged out of spotify, and resigned in using my new facebook credentials. Now Spotify is wanting me to sign in with Sp...

  • Newbie
  • Ok, so I changed my facebook log on info, which I assumed and hoped it changed my log on for Spotify, so I went to my HTC Vivid and logged out of spotify, and resigned in using my new facebook creden...
  • meahtenoha
  • Spotify
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

the track is not available

I try to use spotify in my Samsung Galaxy, but get the message "the track is not available". Always!? Hope someone can help me! Eva

  • Newbie
  • I try to use spotify in my Samsung Galaxy, but get the message "the track is not available". Always!? Hope someone can help me! Eva
  • licenced
  • Community Legend
  • 631 Views
  • 1 replies
  • 0 likes
  • 631 Views
  • 1 replies
  • 0 likes