Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51423 Views
66 replies
25 likes

51423 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881891 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881891 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27372 Views
4 replies
0 likes

27372 Views
4 replies
0 likes

Superuser Contribution Can't seem to Import local music files

PlanFamily PremiumCountryMexicoDeviceOneplus 7T 256GBOperating SystemAndroid 10 My Question or IssueHello When I press the "Import your music" button on the App, it's probably scanning my storage to see if I have anything to import. Thing is, this "s...

Pablossjui
Visitor
Plan Family Premium Country Mexico Device Oneplus 7T 256GB Operating System Android 10 My Question or Issue Hello When I press the "Import your music" button on the App, it'...
2020-04-30 8:12:02 AM
2022-04-15 4:49:57 PM
Yordan
Moderator
1419 Views
4 replies
3 likes
files
import
local
slow

1419 Views
4 replies
3 likes

Superuser Contribution Buttons 'forward, pause and back' disappear in background.

PlanFremiumCountryBRAZILDeviceXIAOMI MI A2Operating SystemANDROID 10 My Question or IssueOnce spotify is playing in my background, it stops showing the buttons 'back, pause and forward', I tried to install the latest version to fix it and it didn't w...

joseegidio
Regular
Plan Fremium Country BRAZIL Device XIAOMI MI A2 Operating System ANDROID 10 My Question or Issue Once spotify is playing in my background, it stops showing the buttons 'back, pause a...
2021-01-01 3:10:06 AM
2022-04-15 4:05:37 PM
crazylady
Regular
14670 Views
28 replies
0 likes

14670 Views
28 replies
0 likes

Superuser Contribution bugs again

None of the below information is rired. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryHong Kong DeviceAndroidOperating SystemAndroid 12 My Question or Issuehey spotify so i update the app and this happen...

ipreferchocopie
Casual Listener
None of the below information is rired. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Hong Kong Device Android Operating System Andr...
2022-04-13 3:38:50 PM
2022-04-15 1:40:04 PM
Jeremy
Spotify Legend
1543 Views
2 replies
0 likes
bug

1543 Views
2 replies
0 likes

Car mode

My phone used to stay awake when I was using spotify in NY car or motorcycle so I could control the Playlist while driving. Now the screen goes to sleep and I have to wake it back up to change the song or pause it. I try tapping on "Car" in the setti...

New user
Visitor
My phone used to stay awake when I was using spotify in NY car or motorcycle so I could control the Playlist while driving. Now the screen goes to sleep and I have to wake it back up to change the so...
2022-04-15 2:12:19 AM
277 Views
0 replies
0 likes

277 Views
0 replies
0 likes

Superuser Contribution Issues with App on Samsung Galaxy S20 Ultra

PlanPremiumCountryUSDeviceSamsung Galaxy S20 UltraOperating SystemAndroid version - 11One UI version - 3.1 My Question or IssueI have been having this issue for a while now. I could be playing a podcast for hours with no issues and then will seemingl...

mgibs66
Newbie
Plan Premium Country US Device Samsung Galaxy S20 Ultra Operating System Android version - 11 One UI version - 3.1 My Question or Issue I have been having this issue for a while now...
2021-04-09 7:05:55 PM
2022-04-14 8:56:09 PM
Kevins2
Visitor
2216 Views
6 replies
0 likes

2216 Views
6 replies
0 likes

Superuser Contribution Two days ago, music stopped

It seems the worst on one playlist. Shuffle will 90% of the time not work. Maybe I can play one song at a time, most often nothing. Sometime a song will play for 10 seconds, then stop. Sometimes the green bars are moving as if the song is playing, bu...

bhtlaw
Regular
It seems the worst on one playlist. Shuffle will 90% of the time not work. Maybe I can play one song at a time, most often nothing. Sometime a song will play for 10 seconds, then st...
2022-04-14 3:20:01 PM
2022-04-14 7:10:38 PM
bhtlaw
Regular
311 Views
3 replies
0 likes
App & Features

311 Views
3 replies
0 likes

Superuser Contribution Stopping Autoplay From Bluetooth Connection

PlanPremiumCountryUSDevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueOnly recently, not until now, when I connect my earbuds to my phone Spotify starts playing and then I also can't swipe away the notification in the swipe down area. S...

Motogopher
Regular
Plan Premium Country US Device Pixel 6 Pro Operating System Android 12 My Question or Issue Only recently, not until now, when I connect my earbuds to my phone Spotify starts playing...
2022-04-11 6:42:09 PM
2022-04-14 3:55:25 PM
Alex
Spotify Legend
362 Views
3 replies
0 likes

362 Views
3 replies
0 likes

Superuser Contribution Player had disappeared

Hi, The progress bar/player thing no longer appears in my app I can still play aos, but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I cam stop it playing is to close the app.It's been going on a while...

Jay778
Newbie
Hi, The progress bar/player thing no longer appears in my app I can still play aos, but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I ...
2022-03-09 1:52:10 PM
2022-04-14 11:53:40 AM
Skynebula
Regular
1493 Views
7 replies
2 likes
App & Features

1493 Views
7 replies
2 likes

Superuser Contribution Android auto

PlanPremiumCountryCanadaDeviceSamsung S20 ultraOperating System My Question or IssueAndroid auto is not functioning anymore. I've tried all the tips I've found and don't seem to be working. I can play music through my phone but don't have the control...

Kopsky
Visitor
Plan Premium Country Canada Device Samsung S20 ultra Operating System My Question or Issue Android auto is not functioning anymore. I've tried all the tips I've ...
2022-04-13 1:20:21 AM
2022-04-14 11:53:07 AM
Yordan
Moderator
575 Views
2 replies
2 likes

575 Views
2 replies
2 likes

Musics plays but wont show the song in the app

PlanPremiumCountry DeviceSamsung Galaxy S21 UltraOperating SystemAndroid My Question or IssueLately my spotify app has been really buggy. It started about a week ago and i've never had any issues like this before. The issue is that once i leave the a...

jallameck
Visitor
Plan Premium Country Device Samsung Galaxy S21 Ultra Operating System Android My Question or Issue Lately my spotify app has been really buggy. It started about a week...
2022-04-12 7:50:45 PM
2022-04-14 10:42:55 AM
goatpimp
Gig Goer
1038 Views
4 replies
3 likes

1038 Views
4 replies
3 likes

Playing a track doesn't let control it

PlanPremiumCountryIsraelDevice Pixels 6Operating SystemAndroid 12 My IssueOften after idling (i.e. not using Spotify in a while), when playing a track, it will start playing it without launching the controlsIn such case, the only way to stop it from ...

avi12
Newbie
Plan Premium Country Israel Device Pixels 6 Operating System Android 12 My Issue Often after idling (i.e. not using Spotify in a while), when playing a track, it will start pla...
2022-04-12 4:07:40 PM
2022-04-14 9:24:53 AM
MattSuda
Spotify Star
441 Views
3 replies
0 likes

441 Views
3 replies
0 likes

Android app no song displays as playing, but it is playing.

Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the music won't stop if I disconnect from bluetooth. I a...

SpicyJungle
Newbie
Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the m...
2022-03-08 4:02:05 PM
2022-04-14 9:24:34 AM
MattSuda
Spotify Star
1014 Views
5 replies
2 likes
App & Features

1014 Views
5 replies
2 likes

Progress bar not showing. Tried new install, log out/in. Talked with 4 agents to no avail

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

JGass
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-04-12 10:25:18 PM
2022-04-14 9:22:24 AM
MattSuda
Spotify Star
1114 Views
3 replies
0 likes

1114 Views
3 replies
0 likes

Superuser Contribution ANDROID - Bottom bar not updating song or play/pause button

I am using a Samsung Galaxy J7V Android Version 9 for my premium Spotify app. I cleared the cache & data, reinstalled, restarted, and I still don't get the songs to update on the bottom bar. The first song I play will stay there for every song I play...

goddaniel
Casual Listener
I am using a Samsung Galaxy J7V Android Version 9 for my premium Spotify app. I cleared the cache & data, reinstalled, restarted, and I still don't get the songs to update on the bottom bar. The ...
2021-04-17 9:38:21 PM
2022-04-13 10:58:34 PM
groupama3
Music Fan
4728 Views
27 replies
13 likes

4728 Views
27 replies
13 likes

Superuser Contribution Adroid app goes black after (any) song selected

PlanPremiumCountryUKDeviceLG G7 ThinQOperating SystemAndroid 10 My Question or IssueSpotify was working perfectly until a week ago.There was no update or any change done to my device - but the app stopped working.By this I mean that search function w...

Aride
Casual Listener
Plan Premium Country UK Device LG G7 ThinQ Operating System Android 10 My Question or Issue Spotify was working perfectly until a week ago. There was no update or any change done to...
2022-04-08 11:41:35 AM
2022-04-13 7:10:47 PM
Novy
Moderator
339 Views
3 replies
0 likes

339 Views
3 replies
0 likes

[Connect] Connect stops working on Android app after few song skips

Very frustrating bug with spotify connect (android - windows). After I skip 5-10 songs connect just stops working on player activity. I need to close player and open it again to make it work again. Skipping songs from notification shade works as expe...

user-removed
Visitor
Very frustrating bug with spotify connect (android - windows). After I skip 5-10 songs connect just stops working on player activity. I need to close player and open it again to make it work again. ...
2022-04-13 4:59:15 PM
287 Views
0 replies
0 likes
Connect

287 Views
0 replies
0 likes

Playing but no player

PlanPremiumCountryNETHERLANDSDeviceSAMSUNG A70Operating SystemAndroid11 My Question or IssueSpotify randomly stops playing. When I go to the app the player seems te be gone.If I press a song the song plays but after like 40 seconds the whole issue re...

leslmosnk
Newbie
Plan Premium Country NETHERLANDS Device SAMSUNG A70 Operating System Android11 My Question or Issue Spotify randomly stops playing. When I go to the app the player seems te be gone. ...
2022-04-13 10:41:04 AM
2022-04-13 4:39:14 PM
Amayy
Spotify Star
1426 Views
1 replies
0 likes

1426 Views
1 replies
0 likes

Superuser Contribution Latest Update and Android Auto

PlanFamilyCountryGermanyDeviceOneplus 8 ProOperating SystemOxygenOS 11 Hi everyone, Spotify stopped working on android auto after the last update. The app can be operated, but selecting and playing songs does not work. Only restarting the app on the ...

M3rsc
Casual Listener
Plan Family Country Germany Device Oneplus 8 Pro Operating System OxygenOS 11 Hi everyone, Spotify stopped working on android auto after the last update. The app can ...
2022-04-11 1:13:43 PM
2022-04-13 2:49:06 PM
Yordan
Moderator
809 Views
4 replies
0 likes
android 11
android auto
OnePlus 8 Pro

809 Views
4 replies
0 likes

Superuser Contribution Spotify cuts playback every 20 sec

PlanPremiumCountrySwedenDeviceRealme X2 ProOperating SystemAndroid 11 My Question or IssueII want to play musik using my stereo as chosen device instead of the phone's speaker or headset with the phone.It works great until you start watching YouTube ...

Johannnnnnnnnnn
Casual Listener
Plan Premium Country Sweden Device Realme X2 Pro Operating System Android 11 My Question or IssueI I want to play musik using my stereo as chosen device instead of the phone'...
2022-04-11 7:53:35 PM
2022-04-13 12:38:25 PM
Yordan
Moderator
254 Views
1 replies
0 likes
cuts
Device Available
on
playback
Youtube

254 Views
1 replies
0 likes

Superuser Contribution How do I stop Spotify from launching automatically at startup on my Android device. You only give in

Why is help available on this topic for PCs only? Why is there no chat under the chat link. This is a community bulletin board.

Azbidr
Casual Listener
Why is help available on this topic for PCs only? Why is there no chat under the chat link. This is a community bulletin board.
2022-04-10 8:43:49 PM
2022-04-13 12:24:06 PM
Alex
Spotify Legend
427 Views
3 replies
0 likes

427 Views
3 replies
0 likes

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