Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Sumit_Ghosh
  • Casual Listener
  • 52478 Views
  • 67 replies
  • 25 likes
  • 52478 Views
  • 67 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27548 Views
  • 4 replies
  • 0 likes
  • 27548 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't see Lyrics on Mobile

PlanPremiumCountryUS DeviceSamsung Note S20Operating SystemAndroid My Question or IssueHello, I can't see the lyrics option in any song, I have version 8.6.8.1094Please let me know if you need more information.Thanks,

  • Regular
  •   Plan Premium Country US   Device Samsung Note S20 Operating System Android   My Question or Issue Hello, I can't see the lyrics option in any song, I have version 8.6.8.1...
  • Alex
  • Spotify Legend
  • 672 Views
  • 1 replies
  • 0 likes
  • lyrics
  • 672 Views
  • 1 replies
  • 0 likes

Superuser Contribution Steering wheel buttons not working with spotify on Android

PlanPremiumCountryIrelandDeviceAndroid Car Unit px5Operating SystemAndroid 8.0.0 My Question or IssueAfter one od the updates I can't control my spotyify on car Android device using steering wheel buttons or device buttons. They worked OK until updat...

  • Newbie
  • Plan Premium Country Ireland Device Android Car Unit px5 Operating System Android 8.0.0   My Question or Issue After one od the updates I can't control my spotyify on car Android devic...
  • Eni
  • Moderator
  • 1073 Views
  • 1 replies
  • 0 likes
  • 1073 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stucked at "Connecting" in car bluetooth

PlanPremiumDeviceLG G6, Kenwood KD-X255BT My Question or IssueStarted having problems when I migrated from Win7 to Win10. Files wouldn't synch, would redownload everyday, etc. Found 2 fixes for this : Make a firewall exception in Windows and disconne...

  • Gig Goer
  • Plan Premium Device LG G6, Kenwood KD-X255BT   My Question or Issue Started having problems when I migrated from Win7 to Win10. Files wouldn't synch, would redownload everyday, etc.  ...
  • Jeremy
  • Spotify Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to keep playing my downloaded podcast automatically?

I downloaded some podcasts to play when I go to bed. Some of them are only several miniutes long. It will stop after playing the current podcast. Is there a way to make it autoplay all downloaded podcasts?

  • Newbie
  • I downloaded some podcasts to play when I go to bed. Some of them are only several miniutes long. It will stop after playing the current podcast.   Is there a way to make it autoplay all downl...
  • Jeremy
  • Spotify Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution issue with playlists

PlanFamilyCountry DeviceSamsung Galaxy F20 SEOperating SystemAndroid My Question or IssueI have two issues with playlist management on my phone :- when I listen to a song from a playlist, this playlist is no longer highlighted in green. It used to be...

  • Regular
  • Plan Family Country   Device Samsung  Galaxy F20 SE Operating System Android   My Question or Issue I have two issues with playlist management on my phone : - when I listen ...
  • Jeremy
  • Spotify Legend
  • 601 Views
  • 7 replies
  • 0 likes
  • 601 Views
  • 7 replies
  • 0 likes

[Mobile][Playlists] Show In offline modus on Samsung Gear only downloaded playlist

I have several playlists in spotify. Only 3 or 4 are downloaded to my samsung galaxy active 2. In offline modus I am only interested in those 3 or 4 playlists and don't want to see the not downloaded playlists.

  • Newbie
  • I have several playlists in spotify. Only 3 or 4 are downloaded to my samsung galaxy active 2. In offline modus I am only interested in those 3 or 4 playlists and don't want to see the not downloaded...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music Library not refreshing on car

PlanPremiumCountryPolandDeviceOnePlus 6 A6003Operating System Android 10 /Oxygen 10.3.8Car Lexus IS 300 2018 / Toyota Yaris 2011My Question or Issue:Since few months I still have this problem : when spotify is connected via bluetooth first song and a...

  • Newbie
  •   Plan Premium Country Poland Device OnePlus 6 A6003 Operating System  Android 10 /Oxygen 10.3.8 Car Lexus IS 300 2018 / Toyota Yaris 2011 My Question or Issue: Since few months ...
  • Jeremy
  • Spotify Legend
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

Unable to play "Local Files" in my Pixel

I can play my local MP3s in my MacBook Pro but unable to play it on my Android (Pixel) phone. Is this because of an update?

  • Casual Listener
  • I can play my local MP3s in my MacBook Pro but unable to play it on my Android (Pixel) phone. Is this because of an update?
  • cnd4747
  • Casual Listener
  • 1350 Views
  • 4 replies
  • 0 likes
  • 1350 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify app killing play store downloads

Country: CanadaSamsung Galaxy S10, running Android 10 on the November security patch For the past couple months, Spotify is killing my Play store downloads. As long as Spotify is installed, 90% of the time I go to download apps, they will get stuck i...

  • Gig Goer
  • Country: Canada Samsung Galaxy S10, running Android 10 on the November security patch     For the past couple months, Spotify is killing my Play store downloads. As long as Spotify is i...
  • Eni
  • Moderator
  • 3592 Views
  • 46 replies
  • 1 likes
  • 3592 Views
  • 46 replies
  • 1 likes

Superuser Contribution [Android] App keeps crashing, getting stuck on now playing & stops playing contiously.

PlanPremiumCountryUK DeviceSamsung s20+ My Question or IssueFor the past couple of weeks the app keeps freezing and doesn't let me click or play anything, then when it does tracks get stuck on the now playing screen and I'm unable to control anything...

  • Newbie
  • Plan Premium Country UK  Device Samsung s20+  My Question or Issue For the past couple of weeks the app keeps freezing and doesn't let me click or play anything, then when it does tr...
  • Ver
  • Spotify Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to play Spotify over Mobile Game

PlanPremiumCountryAmericaDeviceSamsung A10eOperating SystemAndroid My Question or IssueWhenever I try to play my Spotify Music over my Mobile Game (Azur Lane), after a minute or two of playing, Spotify will close. I have tried Pausing Spotify, going ...

  • Casual Listener
  • Plan Premium Country America Device Samsung A10e Operating System Android   My Question or Issue Whenever I try to play my Spotify Music over my Mobile Game (Azur Lane), after a minute...
  • Ivan
  • Spotify Legend
  • 2884 Views
  • 1 replies
  • 0 likes
  • 2884 Views
  • 1 replies
  • 0 likes

[Android][Connect] Stream MP3 files from my computer

As the title states, I want to be able to Stream MP3 files from my computer, through the Spotify App On my Phone Or Add MP3 files to the Spotify App by connecting my Phone to my computer and copying the files to the Spotify App Via windows explorer. ...

  • Casual Listener
  • As the title states, I want to be able to Stream MP3 files from my computer, through the Spotify App On my Phone Or Add MP3 files to the Spotify App by connecting my Phone to my computer and copying ...
  • lenherr
  • Casual Listener
  • 380 Views
  • 1 replies
  • 1 likes
  • Android
    Connect
  • 380 Views
  • 1 replies
  • 1 likes

Superuser Contribution Discord/Spotify Song Bug

PlanPremiumCountryGermanyDeviceHuawei P30Operating SystemAndroid 10 My Question or IssueMy songs have "null" in the name, or some have numbers. No covers won't pop up on my side. I can see other people Songs, but not mine. For more details look in th...

  • Casual Listener
  • Plan Premium Country Germany Device Huawei P30 Operating System Android 10   My Question or Issue My songs have "null" in the name, or some have numbers. No covers won't pop up on my s...
  • wGabi
  • Newbie
  • 8662 Views
  • 3 replies
  • 8 likes
  • 8662 Views
  • 3 replies
  • 8 likes

Superuser Contribution Broken playlist system

To start, this isn't my premium account, I've forgotten the password to that one for the moment and don't want to mess with my phone's auto password fill Today I went to consolidate all my playlists into one list, but ever since I updated the app, th...

  • Newbie
  • To start, this isn't my premium account, I've forgotten the password to that one for the moment and don't want to mess with my phone's auto password fill   Today I went to consolidate all my p...
  • CarlosE
  • Moderator
  • 418 Views
  • 2 replies
  • 0 likes
  • 418 Views
  • 2 replies
  • 0 likes

Superuser Contribution App keeps crashing once screen is locked

PlanFreeCountryGermanyDeviceHuawei P20 liteOperating SystemAndroid 9.1My Question or IssueHello,I've searched for solutions in threads with similar problems to no avail. My app simply closes once I lock my screen. I have tried logging in and out, cle...

  • Visitor
  • Plan Free Country Germany Device Huawei P20 lite Operating System Android 9.1 My Question or Issue Hello, I've searched for solutions in threads with similar problems to no avail.   ...
  • CarlosE
  • Moderator
  • 632 Views
  • 5 replies
  • 0 likes
  • 632 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cant view lyrics in Android 10

Plan(Free)Country(Bangladesh)Device(Xiaomi Mi Note 3)Operating System(Android 10) My Question or IssueCan't view lyrics in Spotify. Tried in both PC and Android app. But logging via my brothers account through the same app - his account shows lyrics....

  • Visitor
  • Plan (Free) Country (Bangladesh) Device (Xiaomi Mi Note 3) Operating System (Android 10)   My Question or Issue Can't view lyrics in Spotify. Tried in both PC and Android app. But logg...
  • Novy
  • Moderator
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

(Using SPOTIFY app on Android) unable to connect to Sonos speakers

This issue has only emerged in the last 24 hours, and despite updating/resetting both Spotify & Sonos, and logging out/in of both, I am unable to resolve. Using the SPOTIFY app on android, when selecting 'connect to a device' or 'select a device' my ...

  • Visitor
  • This issue has only emerged in the last 24 hours, and despite updating/resetting both Spotify & Sonos, and logging out/in of both, I am unable to resolve.   Using the SPOTIFY app on androi...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Superuser Contribution A bug in my android spotify

Hey there!Since I change my account from premium to the duo\couple premuime and added my bf (don't know if it is connected to the broblem or not) the player is stuck showing the same song even though I put different songs.Sometimes the player just st...

  • Casual Listener
  • Hey there! Since I change my account from premium to the duo\couple premuime and added my bf (don't know if it is connected to the broblem or not) the player is stuck showing the same song even thou...
  • Jeremy
  • Spotify Legend
  • 691 Views
  • 4 replies
  • 1 likes
  • 691 Views
  • 4 replies
  • 1 likes

Superuser Contribution Cant listen on android phone

PlanFreeCountrysri lankaDeviceSamsung galaxy j400FOperating SystemAndroid 10 My Question or Issueevery time i try to play some song on my android phone nothing except for the play button works and when i click it nothing happens but the moment i swit...

  • Newbie
  • Plan Free Country sri lanka Device Samsung galaxy j400F Operating System Android 10   My Question or Issue every time i try to play some song on my android phone nothing except for the...
  • Jeremy
  • Spotify Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play but Spotify Lite does

PlanFreeCountryPeruDeviceSamsung Galaxy A01 CoreOperating SystemAndroid 10 Go Edition My Question or IssueI've been using Spotify Lite since forever but as I bought a new phone, a low budget one, decided to give Spotify a try, I uninstalled Spotify L...

  • Newbie
  • Plan Free Country Peru Device Samsung Galaxy A01 Core Operating System Android 10 Go Edition   My Question or Issue I've been using Spotify Lite since forever but as I bought a new pho...
  • Alex
  • Spotify Legend
  • 847 Views
  • 1 replies
  • 0 likes
  • 847 Views
  • 1 replies
  • 0 likes