Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Sumit_Ghosh
  • Casual Listener
  • 52218 Views
  • 67 replies
  • 25 likes
  • 52218 Views
  • 67 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 882302 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 882302 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27505 Views
  • 4 replies
  • 0 likes
  • 27505 Views
  • 4 replies
  • 0 likes

The song never starts

PlanPremiumCountry DeviceSamsung Galaxy s8+Operating SystemAndroid My Question or IssueI've been trying to use spotify but it doesn't work, when I try to play a song it stays an 0:00, never moves, I have downloaded the songs, tried using other intern...

  • Newbie
  •   Plan Premium Country   Device Samsung Galaxy s8+ Operating System Android   My Question or Issue I've been trying to use spotify but it doesn't work, when I try to play a ...
  • astronaut11
  • Visitor
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Fix Local File Playback on Android Devices

I'm currently able to download all of my local files on my Android phone (OnePlus 8 Pro) without any problems. The songs playback as expected, and sound just fine. However, on my Kindle Fire tablet, these same exact songs are unlistenable. The playba...

  • Music Fan
  • I'm currently able to download all of my local files on my Android phone (OnePlus 8 Pro) without any problems. The songs playback as expected, and sound just fine.   However, on my Kindle Fire...
  • saucyross
  • Music Fan
  • 665 Views
  • 2 replies
  • 0 likes
  • Android
    Your Library
  • 665 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sale que se está reproduciendo pero no sé escucha.

PlanFree/PremiumCountryCastellónDeviceXiaomi MI A3Operating SystemAndroid 10 My Question or IssueHola, cuando conecto Spotify mediante bluetooth a un dispositivo (altavoz, coche, intercomunicador moto) hay veces que sale como que se está reproduciend...

  • Visitor
  • Plan Free/Premium Country Castellón Device Xiaomi MI A3 Operating System Android 10   My Question or Issue Hola, cuando conecto Spotify mediante bluetooth a un dispositivo (altavoz, co...
  • Jeremy
  • Spotify Legend
  • 2016 Views
  • 1 replies
  • 0 likes
  • 2016 Views
  • 1 replies
  • 0 likes

Superuser Contribution A lot of issues at once

PlanPremiumCountryUSDeviceSamsung Note20 Ultra 5gOperating SystemAndroid 10 My Question or IssueSpotify will continue to play after Bluetooth is disconnectedIt'll preview one song but play the others in the backgroundcontrols don't workwidget doesn't...

  • Visitor
  • Plan Premium Country US Device Samsung Note20 Ultra 5g Operating System Android 10   My Question or Issue Spotify will continue to play after Bluetooth is disconnected It'll preview o...
  • Mihail
  • Spotify Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Player Notification disappears very quick

PlanPremiumCountryRussiaDeviceXiaomi Mi 9TOperating SystemAndroid 10 My Question or IssueI pause a song and the notification disappears in a minute or less. That's very annoying. I used Yandex.Music before Spotify and don't had that issue

  • Visitor
  • Plan Premium Country Russia Device Xiaomi Mi 9T Operating System Android 10   My Question or Issue I pause a song and the notification disappears in a minute or less. That's very annoy...
  • Novy
  • Moderator
  • 1797 Views
  • 3 replies
  • 0 likes
  • 1797 Views
  • 3 replies
  • 0 likes

Superuser Contribution Remove podcast sections from home screen

i don’t listen to podcasts and would rather not see them on the Home Screen. Podcasts currently take up two thirds of my Home Screen. Please provide a method for removing podcasts from the Home Screen.

  • Music Fan
  • i don’t listen to podcasts and would rather not see them on the Home Screen. Podcasts currently take up two thirds of my Home Screen. Please provide a method for removing podcasts from the Home Scree...
  • Weedlord666
  • Music Fan
  • 836 Views
  • 2 replies
  • 1 likes
  • 836 Views
  • 2 replies
  • 1 likes

Superuser Contribution Local Files Won't Download

Hi, I'm having issues getting local files to play on Spotify on Android. I have Spotify premium, and I have old mp3s on my computer that I imported to a playlist. I have enabled Local Files to play on my Spotify settings, as well as "shown" Spotify t...

  • Regular
  • Hi,   I'm having issues getting local files to play on Spotify on Android. I have Spotify premium, and I have old mp3s on my computer that I imported to a playlist. I have enabled Local Files ...
  • Mihail
  • Spotify Legend
  • 2064 Views
  • 10 replies
  • 0 likes
  • 2064 Views
  • 10 replies
  • 0 likes

Superuser Contribution Downloads gone

So the last 3 times I've opened my Spotify from closed, my previously downloaded playlists are all "waiting to download" and are not downloaded anymore.This is extremely frustrating as most of my playlists are downloaded so the amount of data im usin...

  • Visitor
  • So the last 3 times I've opened my Spotify from closed, my previously downloaded playlists are all "waiting to download" and are not downloaded anymore. This is extremely frustrating as most of my p...
  • Ivan
  • Spotify Legend
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast without video on Andriod not working

Even if I select the option, that podcast are "audio only" I still see a video everytime when I want to stream the Joe Rogan podcast. w t f Spotify? This app sucks so hard I can't believe they have millions to throw on a single podcaster. Thanks for ...

  • Newbie
  • Even if I select the option, that podcast are "audio only" I still see a video everytime when I want to stream the Joe Rogan podcast. w t f Spotify? This app sucks so hard I can't believe they have m...
  • Novy
  • Moderator
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution AVCRP

PlanPremium DuoPaysCanadaDispositifPixel 5Operator systemAndroid 11 Ma question ou mon problèmeI am using TaoTronics headphones and cannot play the previous track.No problem for the next track. The seller asks me if Spotify supports AVCRP and which v...

  • Visitor
  •   Plan Premium Duo Pays Canada Dispositif Pixel 5 Operator system Android 11   Ma question ou mon problème I am using TaoTronics headphones and cannot play the previous track. N...
  • Eni
  • Moderator
  • 514 Views
  • 1 replies
  • 0 likes
  • 514 Views
  • 1 replies
  • 0 likes

Spotify fechando sozinho Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy S20 PlusOperating System(Android 10 - One UI 2.5) My Question or IssuePessoal, consegui resolver o problema do Spotify fechar sozinho depois de um tempo da seguinte maneira:Habilitando para execução em seg...

Screenshot_20201223-101015_Settings.jpg Screenshot_20201223-101024_Settings.jpg Screenshot_20201223-101029_Settings.jpg Screenshot_20201223-101034_Settings.jpg
  • Visitor
  • Plan Premium Country Brazil Device Samsung Galaxy S20 Plus Operating System (Android 10 - One UI 2.5)   My Question or Issue Pessoal, consegui resolver o problema do Spotify fechar soz...
  • 14117 Views
  • 0 replies
  • 0 likes
  • Android
    fechando
    fechar
    parar
    travando
  • 14117 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs keep redownloading in downloaded playlists

This is already the 3rd device (OnePlus 8T) in the past year I'm experiencing this on. I download a playlist, only for it to keep redownloading some songs every single time I open the app, it became so unbearably annoying that I am considering ditchi...

  • Visitor
  • This is already the 3rd device (OnePlus 8T) in the past year I'm experiencing this on. I download a playlist, only for it to keep redownloading some songs every single time I open the app, it became ...
  • Peter
  • Spotify Legend
  • 2588 Views
  • 5 replies
  • 1 likes
  • 2588 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Import files from android to pc

So, the problem, or rather the question, is it possible to import music back from android to PC?It was so, I decided to reinstall Windows and format the disk. After I downloaded spotify to my computer, I realized that my imported tracks were gone (yo...

  • Casual Listener
  • So, the problem, or rather the question, is it possible to import music back from android to PC? It was so, I decided to reinstall Windows and format the disk. After I downloaded spotify to my compu...
  • Jeremy
  • Spotify Legend
  • 1630 Views
  • 1 replies
  • 0 likes
  • 1630 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific artists keep becoming unfollowed no matter how many times I follow them.

PlanPremiumCountrySerbiaDeviceHuawei P10 LiteOperating SystemAndroid version 8.0.0 My Question or IssueArtists keep ending up under "Recommended artists" even after I follow them multiple times. What happens is I will follow a band and later, close o...

  • Music Fan
  • Plan Premium Country Serbia Device Huawei P10 Lite Operating System Android version 8.0.0   My Question or Issue Artists keep ending up under "Recommended artists" even after I follow ...
  • Jeremy
  • Spotify Legend
  • 879 Views
  • 3 replies
  • 2 likes
  • 879 Views
  • 3 replies
  • 2 likes

Superuser Contribution Login page is in a foreign language

Country - Ukraine Device(OnePlus 5)Operating System(Android 10.0.1) My Question or IssueMy language of Android menus is English and the Input languages are English and Ukrainian. When I go to spotify.com in a mobile browser it is in English and I'm o...

  • Regular
  • Country - Ukraine   Device (OnePlus 5) Operating System (Android 10.0.1)   My Question or Issue My language of Android menus is English and the Input languages are English and Ukr...
  • Eni
  • Moderator
  • 1178 Views
  • 11 replies
  • 0 likes
  • 1178 Views
  • 11 replies
  • 0 likes

Superuser Contribution application does not resume playback after the call

PlanPremiumCountryCzechDeviceXiaomi A2 LiteOperating SystemAndroid 10 My Question or IssueIt does not matter if conected wire or bluetooth headphones. If the phone rings during playback, the application closes and playback does not resume. Only Spoti...

  • Visitor
  •     Plan Premium Country Czech Device Xiaomi A2 Lite Operating System Android 10   My Question or Issue It does not matter if conected wire or bluetooth headphones. If the ...
  • Alex
  • Spotify Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast don't start playing

PlanPremiumCountryGermanyDeviceGoogle Pixel 4XLSpotify WebAppOperating SystemAndroid 11Windows 10 My Question or IssueI can't listen to podcasts. They're always lagging or dont even start playing. Music works fine both on my Phone and on my Laptop. E...

  • Newbie
  • Plan Premium Country Germany Device Google Pixel 4XL Spotify WebApp Operating System Android 11 Windows 10   My Question or Issue I can't listen to podcasts. They're always lagging...
  • Jeremy
  • Spotify Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing ads offline with premium?

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid Version 10; One UI Version 2.5 My Question or Issue***All this happens while online and offline. And I only listen to music from my downloaded playlist.*** Ok so. When I get into m...

  • Regular
  •   Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android Version 10; One UI Version 2.5   My Question or Issue ***All this happens while online and offline....
  • Mihail
  • Spotify Legend
  • 1275 Views
  • 16 replies
  • 0 likes
  • 1275 Views
  • 16 replies
  • 0 likes

Superuser Contribution Local File Playback Choppy on Android

PlanPremiumCountryUnited States of America DeviceKindle Fire Tablet (KFFOWI)Operating SystemAndroid 5.1.1 My Question or IssueWhen I download local files on my Kindle Fire Tablet, which downloads them to the SD card, the playback is extremely choppy....

  • Music Fan
  • Plan Premium Country United States of America   Device Kindle Fire Tablet (KFFOWI) Operating System Android 5.1.1   My Question or Issue When I download local files on my Kindle ...
  • saucyross
  • Music Fan
  • 897 Views
  • 4 replies
  • 1 likes
  • 897 Views
  • 4 replies
  • 1 likes

Superuser Contribution Hidden songs are still played via Connect/Chromecast

Why are Songs i have hidden from a playlist still played when i do streaming via Connect or Chromecast. This is super annoying. It works perfectly when listening on my iPhone/Mac directly

  • Casual Listener
  • Why are Songs i have hidden from a playlist still played when i do streaming via Connect or Chromecast. This is super annoying. It works perfectly when listening on my iPhone/Mac directly  &nbs...
  • Eni
  • Moderator
  • 657 Views
  • 3 replies
  • 1 likes
  • 657 Views
  • 3 replies
  • 1 likes