Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47080 Views
66 replies
25 likes

47080 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879961 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879961 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26864 Views
4 replies
0 likes

26864 Views
4 replies
0 likes

Superuser Contribution "Something went wrong " on downloaded tracks

PlanPremiumCountryUkDeviceHuawei y7Operating System Android My Question or Issue So I am about ready to delete Spotify and cancel my subscription. I have had no dramas up till the last week in which I have found that when trying to listen offline I v...

brownie86
Visitor
Plan Premium Country Uk Device Huawei y7 Operating System Android My Question or Issue So I am about ready to delete Spotify and cancel my subscription. ...
2020-06-28 8:08:02 PM
2020-07-07 12:27:25 PM
Lauraundmax
Visitor
957 Views
2 replies
0 likes

957 Views
2 replies
0 likes

Solved!!Superuser Contribution Android app liked playlists is broken

PlanPremiumCountryUSADeviceSamsung Galaxy S8+ (International Version Factory Unlocked)Operating SystemAndroid 9Spotify Android App Version8.5.65.852My Question or IssueRecently, I can no longer add music to my Liked Songs playlist. I get the "You hav...

BikerWho
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S8+ (International Version Factory Unlocked) Operating System Android 9 Spotify Android App Version 8.5.65.852 My Question or Issue Recently,...
2020-07-07 8:48:21 AM
2020-07-07 10:49:46 AM
Mario
Spotify Legend
1284 Views
3 replies
0 likes
Android
android auto
liked songs

1284 Views
3 replies
0 likes

Radio based on my playlist

PlanPremiumCountryPolandDeviceSamsung Galaxy Note8Operating SystemAndroid Pie My Question or IssueDear Spotify users,I like to use radio based on my playlists function. However I don't know what is the limit of tracks in playlist that algorithm can r...

jar3ck
Casual Listener
Plan Premium Country Poland Device Samsung Galaxy Note8 Operating System Android Pie My Question or Issue Dear Spotify users, I like to use radio based on my playlists function. How...
2020-07-07 10:07:46 AM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

Change Quality of Existing Downloads - No Longer Need to Re-Download???

Hi. Can anyone confirm the current process to increase the Music Quality of the downloads that are ALREADY ON THE PHONE?? I just increased the Music Quality of Download to "Very high" (highest one), and a pop-up said "Improve quality of existing down...

tman202
Music Fan
Hi. Can anyone confirm the current process to increase the Music Quality of the downloads that are ALREADY ON THE PHONE?? I just increased the Music Quality of Download to "Very high" ...
2020-07-07 9:14:31 AM
1123 Views
0 replies
1 likes

1123 Views
0 replies
1 likes

Superuser Contribution Artist tab on mobile

DeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueAs a note, I download all the songs and albums I want to listen to so I can shuffle my songs library and listen to the songs I wanna hear. Recently my layout changed for my spotif...

ezraweinstein
Casual Listener
Device Samsung Galaxy S9 Operating System Android Pie My Question or Issue As a note, I download all the songs and albums I want to listen to so I can shuffle my songs library and listen...
2019-03-12 9:17:38 PM
2020-07-07 8:41:13 AM
Xenia
Moderator
2638 Views
8 replies
6 likes

2638 Views
8 replies
6 likes

Solved!! Autoplay stopped working on my Android

PlanPremiumCountryUSADeviceSamsung S10aOperating System My Question or IssueAutoplay - one of my absolute favorite features - was working on my Android a week ago and now is not. I never even knew there was an option for Autoplay but when looking to ...

LarryBurnett
Newbie
Plan Premium Country USA Device Samsung S10a Operating System My Question or Issue Autoplay - one of my absolute favorite features - was working on my Android a week ago and now ...
2020-07-06 8:13:20 PM
2020-07-06 11:02:52 PM
Emilia_8
Community Legend
456 Views
1 replies
0 likes

456 Views
1 replies
0 likes

I don't like this song button gone

PlanPremium FamilyCountrySlovakiaDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueWhy was the "I don't like this song" button removed from discover weekly playlist and instead it has been replaced with "-" button which is just h...

mipi666
Visitor
Plan Premium Family Country Slovakia Device Samsung Galaxy S9+ Operating System Android 10 My Question or Issue Why was the "I don't like this song" button removed from discover week...
2020-07-06 7:55:34 PM
2020-07-06 8:27:56 PM
ambvar
Casual Listener
318 Views
1 replies
2 likes

318 Views
1 replies
2 likes

Autoplay android tablet

PlanPremiumCountryTurkeyDeviceSamsung tab s6 liteOperating SystemAndroid 10 My Question or IssueAutoplay doesnt Work on my tablet and my Phone. My Phone is Samsung s8 plus.I search a music than i play but when it finished spotify stops playing

Oxycodone
Newbie
Plan Premium Country Turkey Device Samsung tab s6 lite Operating System Android 10 My Question or Issue Autoplay doesnt Work on my tablet and my Phone. My Phone is Samsung s8...
2020-07-06 7:55:58 PM
115 Views
0 replies
0 likes

115 Views
0 replies
0 likes

Superuser Contribution [Android] when searching for songs, text doesn't appear

PlanPremium CountryUnited States DeviceSamsung Galaxy S10+ Operating SystemAndroid 10 My Question or IssueSong search is buggy. Using the keyboard I can type but on occasion, text will not appear in the search box and results won't refresh. Despite t...

kkdoom
Casual Listener
Plan Premium Country United States Device Samsung Galaxy S10+ Operating System Android 10 My Question or Issue Song search is buggy. Using the keyboard I can ...
2020-04-17 9:15:03 PM
2020-07-06 7:39:36 PM
kkdoom
Casual Listener
680 Views
3 replies
1 likes

680 Views
3 replies
1 likes

Android app

PlanPremiumCountryUSDeviceSamsung S10+ My Question or IssueThe app that I have has changed from about two updates ago and it is horrible. On the home page when I want to jump back in to my saved artist playlist it takes me directly to the full artist...

Juanchoedoe
Newbie
Plan Premium Country US Device Samsung S10+ My Question or Issue The app that I have has changed from about two updates ago and it is horrible. On the home page when I want to jump bac...
2020-07-06 5:09:46 PM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Can't play this right now - multiple devices

Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, resetting the Internet, but it's driving me crazy t...

cerysiscariad
Visitor
Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, ...
2020-07-06 4:12:55 PM
323 Views
0 replies
1 likes
Connectivity
devices
Streaming Issue

323 Views
0 replies
1 likes

Superuser Contribution Has the Android 9 defaulting back to internal storage problem been fixed yet? Thanks

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUSDevice LG Phoenix plus/k30Operating Systems 9My Question or IssueCancelled my subscription cause I kept los...

user-removed
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country US Device LG Phoenix plus/k30 Operating Sy...
2020-07-06 2:18:04 PM
2020-07-06 2:47:10 PM
Mario
Spotify Legend
272 Views
1 replies
0 likes

272 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify is not working in Vivo Iqoo 3 - 1927 INDIA

Hi,I've moved my spotify account to Vivo Iqoo 3 - 1927 phone INDIA. Spotify is not working at all in this phone. While clicking on the spotify app icon, it just shows the black screen and crashes. I have re-installed the app, restarted the phone, cle...

abhijeetbal
Casual Listener
Hi, I've moved my spotify account to Vivo Iqoo 3 - 1927 phone INDIA. Spotify is not working at all in this phone. While clicking on the spotify app icon, it just shows the black screen and crashes. ...
2020-07-01 12:45:09 PM
2020-07-06 9:27:04 AM
Mario
Spotify Legend
812 Views
3 replies
0 likes

812 Views
3 replies
0 likes

Spotify stops playing offline after 10 minutes

PlanPremiumCountryusaDeviceSamsung Galaxy 8Operating SystemAndroid version 9 My Question or IssueHi, I have this issue for several months and tried everything suggested here with no luck. Spotify offline sometimes stops after 10 minutes. I have reins...

sshapur
Visitor
Plan Premium Country usa Device Samsung Galaxy 8 Operating System Android version 9 My Question or Issue Hi, I have this issue for several months and tried everything suggested here ...
2020-04-21 9:10:10 AM
2020-07-06 8:45:49 AM
locationunknown
Casual Listener
2072 Views
5 replies
3 likes

2072 Views
5 replies
3 likes

Unable to skip ads from lock screen, headphones, or smart watch

PlanFreeCountryAustraliaDeviceSamsung Galaxy Note 9Operating SystemOreo, Build FXXS2 My Question or IssueI used to be able to skip ads fine using the lock screen, my headphone buttons or my Galaxy Watch, but for a couple of months now, the only way t...

wht32
Casual Listener
Plan Free Country Australia Device Samsung Galaxy Note 9 Operating System Oreo, Build FXXS2 My Question or Issue I used to be able to skip ads fine using the lock screen, my headphon...
2019-06-17 1:20:36 AM
2020-07-06 5:58:50 AM
o9ty7nnfn-_br
Casual Listener
2271 Views
4 replies
2 likes
Skip ads

2271 Views
4 replies
2 likes

shuffle playlist doesnt work after have choosen a single song

PlanPremiumCountryItalyDeviceHuawei P30 liteOperating SystemAndroid My Question or Issueafter i have chosen a song on the search bar, the shuffle playlist based on the song doesnt play anymore. i had uninstalled the app several times but the problem ...

serecchiari
Newbie
Plan Premium Country Italy Device Huawei P30 lite Operating System Android My Question or Issue after i have chosen a song on the search bar, the shuffle playlist based on the song d...
2020-07-05 8:48:32 PM
265 Views
0 replies
0 likes

265 Views
0 replies
0 likes

Solved!!Superuser Contribution Radio missing in Android app ?

PlanFreeCountryIndiaDeviceOnePlus 8 seriesOperating SystemAndroid 10 My Question or IssueThe Spotify help page mentions a radio feature is available but I don't see it anywhere in my Spotify app ? I wanted to switch from Google Play Music to Spotify ...

LUC1FER
Regular
Plan Free Country India Device OnePlus 8 series Operating System Android 10 My Question or Issue The Spotify help page mentions a radio feature is available but I don't see it anywhe...
2020-07-05 11:48:15 AM
2020-07-05 5:19:54 PM
LUC1FER
Regular
1671 Views
2 replies
0 likes
Feature

1671 Views
2 replies
0 likes

Superuser Contribution No se oye

hola, soy de México y tengo una cuenta premium.Hoy actualicé la aplicación en mi autoestereo con Android 9 y dejaron de escucharse las canciones, se reproducen pero no se escuchan.Nunca me había pasado eso y sólo me sucede ahora en el autoestereo.Ayu...

Saulh
Visitor
hola, soy de México y tengo una cuenta premium. Hoy actualicé la aplicación en mi autoestereo con Android 9 y dejaron de escucharse las canciones, se reproducen pero no se escuchan. Nunca me había ...
2020-07-03 9:52:55 AM
2020-07-05 3:38:09 PM
Elena
Moderator
416 Views
1 replies
0 likes

416 Views
1 replies
0 likes

Superuser Contribution Le notifiche fanno sparire la musica

Buonasera, mentre sto riproducendo sul mio smartphone la musica grazie all'app spotify, mi arrivano notifiche da altre app (ad esempio, messaggi whatsapp). A quel punto, la musica emessa da spotify si abbassa e lo smartphone mi fa sentire il suono di...

RDP-dune
Visitor
Buonasera, mentre sto riproducendo sul mio smartphone la musica grazie all'app spotify, mi arrivano notifiche da altre app (ad esempio, messaggi whatsapp). A quel punto, la musica emessa da spotify s...
2020-07-03 11:56:36 PM
2020-07-05 3:16:35 PM
Mario
Spotify Legend
8672 Views
1 replies
0 likes
music
notifiche
stop music

8672 Views
1 replies
0 likes

Superuser Contribution Suddenly stops playing

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8.Operating SystemAndroid: whatever the latest is.Spotify: latest update.My Question or Issue:Whenever I close my phone or use another app Spotify stops playing after a few songs. I keep getting an error ...

DatSpecialSome1
Newbie
Plan Premium Country Norway Device Samsung Galaxy S8. Operating System Android: whatever the latest is. Spotify: latest update. My Question or Issue: Whenever I close my phone or us...
2020-07-05 2:38:20 PM
2020-07-05 2:47:19 PM
Mario
Spotify Legend
405 Views
1 replies
0 likes
Backround
Help required please
stops playing music

405 Views
1 replies
0 likes

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