Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62557 Views
68 replies
26 likes

62557 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28548 Views
5 replies
0 likes

28548 Views
5 replies
0 likes

Superuser Contribution [Android] when searching for songs, text doesn't appear

PlanPremium CountryUnited States DeviceSamsung Galaxy S10+ Operating SystemAndroid 10 My Question or IssueSong search is buggy. Using the keyboard I can type but on occasion, text will not appear in the search box and results won't refresh. Despite t...

kkdoom
Casual Listener
Plan Premium Country United States Device Samsung Galaxy S10+ Operating System Android 10 My Question or Issue Song search is buggy. Using the keyboard I can ...
2020-04-17 9:15:03 PM
2020-07-06 7:39:36 PM
kkdoom
Casual Listener
737 Views
3 replies
1 likes

737 Views
3 replies
1 likes

Android app

PlanPremiumCountryUSDeviceSamsung S10+ My Question or IssueThe app that I have has changed from about two updates ago and it is horrible. On the home page when I want to jump back in to my saved artist playlist it takes me directly to the full artist...

Juanchoedoe
Newbie
Plan Premium Country US Device Samsung S10+ My Question or Issue The app that I have has changed from about two updates ago and it is horrible. On the home page when I want to jump bac...
2020-07-06 5:09:46 PM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

Can't play this right now - multiple devices

Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, resetting the Internet, but it's driving me crazy t...

cerysiscariad
Visitor
Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, ...
2020-07-06 4:12:55 PM
370 Views
0 replies
1 likes
Connectivity
devices
Streaming Issue

370 Views
0 replies
1 likes

Superuser Contribution Has the Android 9 defaulting back to internal storage problem been fixed yet? Thanks

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUSDevice LG Phoenix plus/k30Operating Systems 9My Question or IssueCancelled my subscription cause I kept los...

user-removed
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country US Device LG Phoenix plus/k30 Operating Sy...
2020-07-06 2:18:04 PM
2020-07-06 2:47:10 PM
Mario
Spotify Legend
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify is not working in Vivo Iqoo 3 - 1927 INDIA

Hi,I've moved my spotify account to Vivo Iqoo 3 - 1927 phone INDIA. Spotify is not working at all in this phone. While clicking on the spotify app icon, it just shows the black screen and crashes. I have re-installed the app, restarted the phone, cle...

abhijeetbal
Casual Listener
Hi, I've moved my spotify account to Vivo Iqoo 3 - 1927 phone INDIA. Spotify is not working at all in this phone. While clicking on the spotify app icon, it just shows the black screen and crashes. ...
2020-07-01 12:45:09 PM
2020-07-06 9:27:04 AM
Mario
Spotify Legend
897 Views
3 replies
0 likes

897 Views
3 replies
0 likes

Spotify stops playing offline after 10 minutes

PlanPremiumCountryusaDeviceSamsung Galaxy 8Operating SystemAndroid version 9 My Question or IssueHi, I have this issue for several months and tried everything suggested here with no luck. Spotify offline sometimes stops after 10 minutes. I have reins...

sshapur
Visitor
Plan Premium Country usa Device Samsung Galaxy 8 Operating System Android version 9 My Question or Issue Hi, I have this issue for several months and tried everything suggested here ...
2020-04-21 9:10:10 AM
2020-07-06 8:45:49 AM
locationunknown
Casual Listener
2242 Views
5 replies
3 likes

2242 Views
5 replies
3 likes

Unable to skip ads from lock screen, headphones, or smart watch

PlanFreeCountryAustraliaDeviceSamsung Galaxy Note 9Operating SystemOreo, Build FXXS2 My Question or IssueI used to be able to skip ads fine using the lock screen, my headphone buttons or my Galaxy Watch, but for a couple of months now, the only way t...

wht32
Casual Listener
Plan Free Country Australia Device Samsung Galaxy Note 9 Operating System Oreo, Build FXXS2 My Question or Issue I used to be able to skip ads fine using the lock screen, my headphon...
2019-06-17 1:20:36 AM
2020-07-06 5:58:50 AM
o9ty7nnfn-_br
Casual Listener
2503 Views
4 replies
2 likes
Skip ads

2503 Views
4 replies
2 likes

shuffle playlist doesnt work after have choosen a single song

PlanPremiumCountryItalyDeviceHuawei P30 liteOperating SystemAndroid My Question or Issueafter i have chosen a song on the search bar, the shuffle playlist based on the song doesnt play anymore. i had uninstalled the app several times but the problem ...

serecchiari
Newbie
Plan Premium Country Italy Device Huawei P30 lite Operating System Android My Question or Issue after i have chosen a song on the search bar, the shuffle playlist based on the song d...
2020-07-05 8:48:32 PM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

Solved!!Superuser Contribution Radio missing in Android app ?

PlanFreeCountryIndiaDeviceOnePlus 8 seriesOperating SystemAndroid 10 My Question or IssueThe Spotify help page mentions a radio feature is available but I don't see it anywhere in my Spotify app ? I wanted to switch from Google Play Music to Spotify ...

LUC1FER
Regular
Plan Free Country India Device OnePlus 8 series Operating System Android 10 My Question or Issue The Spotify help page mentions a radio feature is available but I don't see it anywhe...
2020-07-05 11:48:15 AM
2020-07-05 5:19:54 PM
LUC1FER
Regular
1714 Views
2 replies
0 likes
Feature

1714 Views
2 replies
0 likes

Superuser Contribution No se oye

hola, soy de México y tengo una cuenta premium.Hoy actualicé la aplicación en mi autoestereo con Android 9 y dejaron de escucharse las canciones, se reproducen pero no se escuchan.Nunca me había pasado eso y sólo me sucede ahora en el autoestereo.Ayu...

Saulh
Visitor
hola, soy de México y tengo una cuenta premium. Hoy actualicé la aplicación en mi autoestereo con Android 9 y dejaron de escucharse las canciones, se reproducen pero no se escuchan. Nunca me había ...
2020-07-03 9:52:55 AM
2020-07-05 3:38:09 PM
Elena
Moderator
450 Views
1 replies
0 likes

450 Views
1 replies
0 likes

Superuser Contribution Le notifiche fanno sparire la musica

Buonasera, mentre sto riproducendo sul mio smartphone la musica grazie all'app spotify, mi arrivano notifiche da altre app (ad esempio, messaggi whatsapp). A quel punto, la musica emessa da spotify si abbassa e lo smartphone mi fa sentire il suono di...

RDP-dune
Visitor
Buonasera, mentre sto riproducendo sul mio smartphone la musica grazie all'app spotify, mi arrivano notifiche da altre app (ad esempio, messaggi whatsapp). A quel punto, la musica emessa da spotify s...
2020-07-03 11:56:36 PM
2020-07-05 3:16:35 PM
Mario
Spotify Legend
9355 Views
1 replies
0 likes
music
notifiche
stop music

9355 Views
1 replies
0 likes

Superuser Contribution Suddenly stops playing

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8.Operating SystemAndroid: whatever the latest is.Spotify: latest update.My Question or Issue:Whenever I close my phone or use another app Spotify stops playing after a few songs. I keep getting an error ...

DatSpecialSome1
Newbie
Plan Premium Country Norway Device Samsung Galaxy S8. Operating System Android: whatever the latest is. Spotify: latest update. My Question or Issue: Whenever I close my phone or us...
2020-07-05 2:38:20 PM
2020-07-05 2:47:19 PM
Mario
Spotify Legend
430 Views
1 replies
0 likes
Backround
Help required please
stops playing music

430 Views
1 replies
0 likes

Missing Downloads

PlanPremiumCountryGermanyDeviceMate 10 proOperating SystemAndroid 10 My Question or Issue All my downloads are gone. I just listened to music and the next track began but didn't startet. Now Spotify wants to download every again (around 18. Gb) I was...

Ollo2
Visitor
Plan Premium Country Germany Device Mate 10 pro Operating System Android 10 My Question or Issue All my downloads are gone. I just listened to music and the next track...
2020-07-05 2:29:53 PM
308 Views
0 replies
0 likes

308 Views
0 replies
0 likes

Can't Download Spotify App?!

First of all, I can't find the Spotify app on my Xaomi Smartphone (all new and fully updated version) at Google Play. When I try to download it via Chrome browser it says that the app isn't available in my country/area or it says that this unit isn't...

eliseakerblom
Casual Listener
First of all, I can't find the Spotify app on my Xaomi Smartphone (all new and fully updated version) at Google Play. When I try to download it via Chrome browser it says that the app isn't avai...
2020-07-02 4:21:28 PM
2020-07-05 1:35:07 PM
eliseakerblom
Casual Listener
624 Views
2 replies
0 likes

624 Views
2 replies
0 likes

Superuser Contribution Family Mix? My kids can't join?

PlanPremiumCountryUnited StatesDeviceGalaxy S9Operating SystemAndroid 10 My Question or IssueI have 5 people on my family premium plan, but only 2 show up on the family mix. When my teenagers go into the family mix, there's no option to join, even wh...

bgrayduck
Newbie
Plan Premium Country United States Device Galaxy S9 Operating System Android 10 My Question or Issue I have 5 people on my family premium plan, but only 2 show up on the fami...
2020-07-04 8:34:23 PM
2020-07-05 1:30:46 PM
Elena
Moderator
478 Views
1 replies
0 likes
family-mix

478 Views
1 replies
0 likes

Idea: Social Media DJ

PlanFree/PremiumCountry DevicePixel 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) Idea: Social Media DJ To be able to have a stream party on a social media source for all those that join the stream. Like an online party. It will also allow...

MrJ1S904
Visitor
Plan Free/Premium Country Device Pixel 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Idea: Social Media DJ To be able to have a stream party on a social media...
2020-07-04 11:36:12 PM
2020-07-05 10:55:46 AM
SoundShots
Composer
700 Views
1 replies
0 likes
Social Media DJ - Streaming Party

700 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify App Resetting Every Night

PlanPremiumCountryIndia Device(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueSo I have recently started facing this problem after getting the premium subscription is that after downloading any songs the app automatically resets...

Catalyst69
Regular
Plan Premium Country India Device (Samsung Galaxy A50) Operating System (Android Pie) My Question or Issue So I have recently started facing this problem after gettin...
2019-08-16 2:29:06 PM
2020-07-05 10:06:20 AM
Catalyst69
Regular
3405 Views
8 replies
0 likes
Android
app issue
problem
Resetting

3405 Views
8 replies
0 likes

Why have you still not implemented BASIC functionality to play music stored on our phones?

I have music on my phone downloaded via bandcamp. I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me. There have been requests for this incredibly BASIC functio...

Andrewnogo
Casual Listener
I have music on my phone downloaded via bandcamp. I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me.&n...
2020-07-05 8:28:15 AM
294 Views
0 replies
0 likes

294 Views
0 replies
0 likes

Some of my music keeps unsaving

So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving itself and I can't figure out why. I have an andrio...

valerie-tennant
Newbie
So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving ...
2017-09-02 8:46:16 PM
2020-07-05 1:44:21 AM
lunasleepwalks
Casual Listener
1267 Views
3 replies
2 likes

1267 Views
3 replies
2 likes

Downloaded songs take space of 10GB

I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted some playlists, ticked off the download option on all ...

tokurio
Visitor
I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted som...
2020-07-04 6:20:30 AM
2020-07-04 9:07:09 PM
dinomight
Spotify Star
3602 Views
1 replies
0 likes
downloaded songs
space

3602 Views
1 replies
0 likes

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