Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47685 Views
66 replies
25 likes

47685 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880280 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880280 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26901 Views
4 replies
0 likes

26901 Views
4 replies
0 likes

Songs keep stopping on android s9

PlanPremiumCountryAustraliaDeviceSamsung S9Operating System My Question or IssueAfter about 5 minutes my songs will pause. I have looked at solutions and tried multiple.I have reinstalled and redownloaded my playlist.I have restarted the phone.I have...

Dazza19966
Visitor
Plan Premium Country Australia Device Samsung S9 Operating System My Question or Issue After about 5 minutes my songs will pause. I have looked at solutions and tried multiple...
2020-06-14 5:36:13 AM
2020-06-14 5:13:29 PM
lonestay
Visitor
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

Superuser Contribution Music stops very often when I'm online

PlanPremiumCountryGermanyDeviceXiaomi Mi 9t ProOperating SystemMIUI 11 My Question or IssueMy music randomly stops playing every 10-60 seconds. It is very annoying and I cannot enjoy my music like this at all. This only happens in online mode. (Even ...

Lillyaja
Visitor
Plan Premium Country Germany Device Xiaomi Mi 9t Pro Operating System MIUI 11 My Question or Issue My music randomly stops playing every 10-60 seconds. It is very annoying and I cann...
2020-06-12 8:28:48 PM
2020-06-14 10:38:08 AM
Elena
Moderator
394 Views
1 replies
0 likes

394 Views
1 replies
0 likes

Superuser Contribution Huawei p40

PlanPremiumCountryGermanyDeviceHuawei p 40 lite My Question or IssueThe problem is that the new Huawei phones don't have the Google services. Is there any possibility to get the apk for Android at the website?Thanks for the helpJan

Jan_96
Visitor
Plan Premium Country Germany Device Huawei p 40 lite My Question or Issue The problem is that the new Huawei phones don't have the Google services. Is there any possibility to get the ...
2020-04-03 1:07:38 PM
2020-06-14 5:01:25 AM
JD22159
Casual Listener
10367 Views
2 replies
0 likes

10367 Views
2 replies
0 likes

Superuser Contribution Saved artist not showing up search

PlanPremiumCountryUNITED STATES DeviceGOOGLE PIXEL 3 Operating SystemANDROID 10 My Question or IssueWhenever I go to artist and search for an artist that I saved it says no results found but when I actually go to their page the songs are still saved.

WildTrashPanda
Casual Listener
Plan Premium Country UNITED STATES Device GOOGLE PIXEL 3 Operating System ANDROID 10 My Question or Issue Whenever I go to artist and search for an artist that I saved it...
2020-06-11 4:49:06 AM
2020-06-13 2:33:41 PM
Xenia
Moderator
571 Views
4 replies
0 likes

571 Views
4 replies
0 likes

Superuser Contribution extremely slow app and downloads on huawei p20 pro

PlanPremiumCountryGermany DeviceHuawei p20 proOperating SystemAndroid9 / EMUI 9.1.0My Question or IssueI try to use spotify on huawei 20 pro. Im using it with a fast WIFI. The app reacts very slow. on every click at first a site with grayed out conte...

musjuwil
Casual Listener
Plan Premium Country Germany Device Huawei p20 pro Operating System Android9 / EMUI 9.1.0 My Question or Issue I try to use spotify on huawei 20 pro. Im using it with a fast ...
2020-05-03 10:25:39 PM
2020-06-13 12:37:08 PM
musjuwil
Casual Listener
1144 Views
3 replies
0 likes

1144 Views
3 replies
0 likes

Solved!!Superuser Contribution Spotify lag on Mi Box S

PlanFree/PremiumCountryFranceDeviceMi Box SOperating SystemAndroid TV My Question or IssueHello,On my Mi Box S (android TV) there are lags of 1 to 3 seconds of music since I bought it.Is there a fix ?Thanks !

NicoBod
Newbie
Plan Free/Premium Country France Device Mi Box S Operating System Android TV My Question or Issue Hello, On my Mi Box S (android TV) there are lags of 1 to 3 seconds of music si...
2020-06-12 8:19:45 AM
2020-06-12 4:39:01 PM
Peter
Spotify Legend
2799 Views
1 replies
2 likes

2799 Views
1 replies
2 likes

Solved!!Superuser Contribution Songs aren't unique across albums and singles

When I download an album containing several songs, that should also be apply to some individual singles as well. For example, look at below album: https://open.spotify.com/album/50FHINh9xisewZgfucGbVL?si=m4KjIrdnTn-g1F6QyXO0WA I downloaded it fully. ...

RaviKavaiya
Newbie
When I download an album containing several songs, that should also be apply to some individual singles as well. For example, look at below album: https://open.spotify.com/album/50F...
2020-06-12 11:53:26 AM
2020-06-12 4:23:13 PM
Peter
Spotify Legend
563 Views
1 replies
0 likes

563 Views
1 replies
0 likes

Solved!!Superuser Contribution My Samsung Gear S2 can't install Spotify app

PlanPremiumCountryIndonesiaDeviceSamsung Gear S2Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I have a problem on my Samsung Gear S2. Before i uninstall the Spotify app, There's no connection from my Samsung Gear ...

WhatsApp Image 2019-04-26 at 11.51.22 AM.jpeg

JeffryK
Newbie
Plan Premium Country Indonesia Device Samsung Gear S2 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I have a problem on my Samsung Gear S2...
2019-04-26 6:53:49 AM
2020-06-11 6:00:26 PM
cruskai239
Visitor
5301 Views
6 replies
1 likes

5301 Views
6 replies
1 likes

Superuser Contribution Songs play twice when I search for them

Plan PremiumCountry US DevicePixel 2Operating SystemAndroid 10 My Question or IssueIf I search for a song and play it, it does a great job. Until it gets to the end of the song. Then it always plays the exact same song again. After that, it begins pl...

uniqueusername2
Casual Listener
Plan Premium Country US Device Pixel 2 Operating System Android 10 My Question or Issue If I search for a song and play it, it does a great job. Until it gets to the end o...
2020-06-10 9:46:23 PM
2020-06-11 5:29:28 PM
uniqueusername2
Casual Listener
923 Views
2 replies
0 likes

923 Views
2 replies
0 likes

Superuser Contribution Low Quality Cover Art In Lock Screen

PlanPremiumCountryTurkeyDeviceLG G7 ThinQ LM-G710EM 64GBOperating SystemAndroid 9 My Question or IssueCover arts in my phone appear on lock screen as fullscreen. Lately these album covers started to show in low quality and I have not changed a setti...

rocknrollinn
Regular
Plan Premium Country Turkey Device LG G7 ThinQ LM-G710EM 64GB Operating System Android 9 My Question or Issue Cover arts in my phone appear on lock screen as fullscreen. Lately th...
2020-06-10 8:52:23 PM
2020-06-11 4:41:16 PM
rocknrollinn
Regular
1118 Views
2 replies
1 likes

1118 Views
2 replies
1 likes

Solved!!Superuser Contribution [Android Auto] Steering wheel buttons do not work for skipping podcasts back/forwards 15 secs

PlanPremiumCountryUSDeviceGoogle Pixel 2 // 2020 VW Jetta GLI (Autobahn trim)Operating SystemAndroid 10 // Android Auto My Question or IssueHi Spotify team, I have a rather vexing issue for you: I have a 2020 VW Jetta GLI (Autobahn trim—may be import...

bkromhout
Regular
Plan Premium Country US Device Google Pixel 2 // 2020 VW Jetta GLI (Autobahn trim) Operating System Android 10 // Android Auto My Question or Issue Hi Spotify team, I have a rather v...
2020-06-10 1:09:09 AM
2020-06-11 2:56:53 PM
Peter
Spotify Legend
6480 Views
5 replies
0 likes

6480 Views
5 replies
0 likes

Solved!!Superuser Contribution Spotify playlists duration

PlanPremiumCountryPolandDevice(Sony Xperia 10 Plus, iPhone 7)Operating System(Android 10, iOS 13) Does someone have an explanation why is for the same playlists created by Spotify I can see its total duration on my iPhone but not on Android phone (se...

Demart
Regular
Plan Premium Country Poland Device (Sony Xperia 10 Plus, iPhone 7) Operating System (Android 10, iOS 13) Does someone have an explanation why is for the same playlists created by Spot...
2020-06-11 10:39:41 AM
2020-06-11 1:30:50 PM
Demart
Regular
2181 Views
4 replies
0 likes

2181 Views
4 replies
0 likes

Solved!!Superuser Contribution Anzeige für Neuheiten

PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGuten Morgen, ich hatte vor einigen Wochen für einige Tage rechts oben auf der App-Startsei...

Zireael
Casual Listener
PlanPremium Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Guten M...
2020-06-09 10:34:51 AM
2020-06-11 12:30:31 PM
Elena
Moderator
492 Views
1 replies
0 likes

492 Views
1 replies
0 likes

Superuser Contribution My songs change on their own

I'm constantly listening to a song and out of nowhere Spotify changes to a completely random one.

diegoraydd29
Visitor
I'm constantly listening to a song and out of nowhere Spotify changes to a completely random one.
2020-06-09 9:37:14 PM
2020-06-11 9:39:54 AM
Mario
Spotify Legend
367 Views
2 replies
1 likes

367 Views
2 replies
1 likes

Superuser Contribution Retroceder musica pelo botão de fone com fio

Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar.PlanoPremiumPaísBrasilDispositivoSamsung Galaxy S10+Sistema OperacionalAndroid 10 Minha pergunta ou questão:Boa noite a todos. Volte...

leofdasilva29
Casual Listener
Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar. Plano Premium País Brasil Dispositivo Samsung Galaxy S10+ Sistema Operaci...
2020-06-06 5:46:46 AM
2020-06-11 9:36:15 AM
Xenia
Moderator
2336 Views
1 replies
0 likes

2336 Views
1 replies
0 likes

Superuser Contribution Local Files Problem

I downloaded a song to my phone and everything worked fine but when i closed the app i couldn't play it anymore it was blacked out and it's starting to get annoying to transfer to my phone all the time any advice??

KingPotatoTheII
Visitor
I downloaded a song to my phone and everything worked fine but when i closed the app i couldn't play it anymore it was blacked out and it's starting to get annoying to transfer to my phone all the ti...
2020-06-11 7:44:56 AM
2020-06-11 9:09:19 AM
Peter
Spotify Legend
228 Views
1 replies
0 likes

228 Views
1 replies
0 likes

Graue Balken statt Albumtitel

Hey, seit kurzem erscheinen in der Titelansicht nur noch graue Balken, dort wo die einzelnen Titel erscheinen sollten. Die App reagiert dann gar nicht mehr. Meine Playlist reagiert normal. Ich habe die App schon mehrmals bei installiert. Das Problem ...

Andy1276
Visitor
Hey, seit kurzem erscheinen in der Titelansicht nur noch graue Balken, dort wo die einzelnen Titel erscheinen sollten. Die App reagiert dann gar nicht mehr. Meine Playlist reagiert normal. Ich habe d...
2020-04-29 9:22:51 AM
2020-06-11 8:41:31 AM
Dito2
Visitor
1450 Views
1 replies
1 likes
Social & Random

1450 Views
1 replies
1 likes

App crashes spontaneously

PlanPremiumCountryRomaniaDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueI listen to music on my buds and when i'm browsing apps like facebook or instagram the screen freezes and the spotify app crashes and i have to reopen the sp...

VladVega
Music Fan
Plan Premium Country Romania Device Samsung Galaxy 8 Operating System Android 9 My Question or Issue I listen to music on my buds and when i'm browsing apps like faceboo...
2020-06-10 5:02:35 PM
2020-06-10 5:37:59 PM
Fishtaco
Community Legend
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Superuser Contribution 'local file' shows in playlist on mobile but still unavailable.

PlanPremiumCountryU.S.DeviceOnePlus 6Operating SystemOxygenOS version OP6_O₂_BETA_35My Question or IssueI have added a local file (mp3) to Spotify Desktop and added it to playlists - it plays just fine there. The song shows up on the playlists on my ...

Narwhalzipan
Visitor
Plan Premium Country U.S. Device OnePlus 6 Operating System OxygenOS version OP6_O₂_BETA_35 My Question or Issue I have added a local file (mp3) to Spotify Desktop and added it to playlists ...
2020-06-07 6:29:08 AM
2020-06-10 11:32:50 AM
Elena
Moderator
260 Views
1 replies
0 likes

260 Views
1 replies
0 likes

Superuser Contribution Google clock won't play my downloaded tune in fly mode

PlanPremiumCountryFranceDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueI set an alarm clock with Google clock, and I select a tune on Spotify to be alarm. This tune is available in offline mode (it is downloaded on my phone).if I set ...

klubad
Newbie
Plan Premium Country France Device Moto G5 Operating System Android 8.1.0 My Question or Issue I set an alarm clock with Google clock, and I select a tune on Spotify to be alarm. Thi...
2020-06-08 9:34:11 AM
2020-06-10 10:13:56 AM
Elena
Moderator
1413 Views
1 replies
2 likes

1413 Views
1 replies
2 likes

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