Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Saturday
Sumit_Ghosh
Casual Listener
52208 Views
67 replies
25 likes

52208 Views
67 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
882290 Views
11 replies
51 likes
Android
Guide
Troubleshooting

882290 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27504 Views
4 replies
0 likes

27504 Views
4 replies
0 likes

Solved!!Superuser Contribution Spotify playlists duration

PlanPremiumCountryPolandDevice(Sony Xperia 10 Plus, iPhone 7)Operating System(Android 10, iOS 13) Does someone have an explanation why is for the same playlists created by Spotify I can see its total duration on my iPhone but not on Android phone (se...

Demart
Regular
Plan Premium Country Poland Device (Sony Xperia 10 Plus, iPhone 7) Operating System (Android 10, iOS 13) Does someone have an explanation why is for the same playlists created by Spot...
2020-06-11 10:39:41 AM
2020-06-11 1:30:50 PM
Demart
Regular
2508 Views
4 replies
0 likes

2508 Views
4 replies
0 likes

Solved!!Superuser Contribution Anzeige für Neuheiten

PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGuten Morgen, ich hatte vor einigen Wochen für einige Tage rechts oben auf der App-Startsei...

Zireael
Casual Listener
PlanPremium Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Guten M...
2020-06-09 10:34:51 AM
2020-06-11 12:30:31 PM
Elena
Moderator
508 Views
1 replies
0 likes

508 Views
1 replies
0 likes

Superuser Contribution My songs change on their own

I'm constantly listening to a song and out of nowhere Spotify changes to a completely random one.

diegoraydd29
Visitor
I'm constantly listening to a song and out of nowhere Spotify changes to a completely random one.
2020-06-09 9:37:14 PM
2020-06-11 9:39:54 AM
Mario
Spotify Legend
389 Views
2 replies
1 likes

389 Views
2 replies
1 likes

Superuser Contribution Retroceder musica pelo botão de fone com fio

Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar.PlanoPremiumPaísBrasilDispositivoSamsung Galaxy S10+Sistema OperacionalAndroid 10 Minha pergunta ou questão:Boa noite a todos. Volte...

leofdasilva29
Casual Listener
Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar. Plano Premium País Brasil Dispositivo Samsung Galaxy S10+ Sistema Operaci...
2020-06-06 5:46:46 AM
2020-06-11 9:36:15 AM
Xenia
Moderator
2398 Views
1 replies
0 likes

2398 Views
1 replies
0 likes

Superuser Contribution Local Files Problem

I downloaded a song to my phone and everything worked fine but when i closed the app i couldn't play it anymore it was blacked out and it's starting to get annoying to transfer to my phone all the time any advice??

KingPotatoTheII
Visitor
I downloaded a song to my phone and everything worked fine but when i closed the app i couldn't play it anymore it was blacked out and it's starting to get annoying to transfer to my phone all the ti...
2020-06-11 7:44:56 AM
2020-06-11 9:09:19 AM
Peter
Spotify Legend
233 Views
1 replies
0 likes

233 Views
1 replies
0 likes

Graue Balken statt Albumtitel

Hey, seit kurzem erscheinen in der Titelansicht nur noch graue Balken, dort wo die einzelnen Titel erscheinen sollten. Die App reagiert dann gar nicht mehr. Meine Playlist reagiert normal. Ich habe die App schon mehrmals bei installiert. Das Problem ...

Andy1276
Visitor
Hey, seit kurzem erscheinen in der Titelansicht nur noch graue Balken, dort wo die einzelnen Titel erscheinen sollten. Die App reagiert dann gar nicht mehr. Meine Playlist reagiert normal. Ich habe d...
2020-04-29 9:22:51 AM
2020-06-11 8:41:31 AM
Dito2
Visitor
1476 Views
1 replies
1 likes
Social & Random

1476 Views
1 replies
1 likes

App crashes spontaneously

PlanPremiumCountryRomaniaDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueI listen to music on my buds and when i'm browsing apps like facebook or instagram the screen freezes and the spotify app crashes and i have to reopen the sp...

VladVega
Music Fan
Plan Premium Country Romania Device Samsung Galaxy 8 Operating System Android 9 My Question or Issue I listen to music on my buds and when i'm browsing apps like faceboo...
2020-06-10 5:02:35 PM
2020-06-10 5:37:59 PM
Fishtaco
Community Legend
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Superuser Contribution 'local file' shows in playlist on mobile but still unavailable.

PlanPremiumCountryU.S.DeviceOnePlus 6Operating SystemOxygenOS version OP6_O₂_BETA_35My Question or IssueI have added a local file (mp3) to Spotify Desktop and added it to playlists - it plays just fine there. The song shows up on the playlists on my ...

Narwhalzipan
Visitor
Plan Premium Country U.S. Device OnePlus 6 Operating System OxygenOS version OP6_O₂_BETA_35 My Question or Issue I have added a local file (mp3) to Spotify Desktop and added it to playlists ...
2020-06-07 6:29:08 AM
2020-06-10 11:32:50 AM
Elena
Moderator
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Superuser Contribution Google clock won't play my downloaded tune in fly mode

PlanPremiumCountryFranceDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueI set an alarm clock with Google clock, and I select a tune on Spotify to be alarm. This tune is available in offline mode (it is downloaded on my phone).if I set ...

klubad
Newbie
Plan Premium Country France Device Moto G5 Operating System Android 8.1.0 My Question or Issue I set an alarm clock with Google clock, and I select a tune on Spotify to be alarm. Thi...
2020-06-08 9:34:11 AM
2020-06-10 10:13:56 AM
Elena
Moderator
1430 Views
1 replies
2 likes

1430 Views
1 replies
2 likes

"new songs" button disappeared?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey everyone, a few Werks ago i had a little, flash-shaped Button on my spotify home screen. ...

Zireael
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey eve...
2020-06-10 1:02:00 AM
2020-06-10 10:11:36 AM
Fishtaco
Community Legend
234 Views
1 replies
0 likes

234 Views
1 replies
0 likes

Superuser Contribution Local files greyed out on Android - tried everything!

Hi I'm using a Samsung S9 and Spotify Premium. I have downloaded an mp3 onto my desktop and imported to local files on Spotify desktop app and then created a new playlist with the local file in it but when I go to the new playlist on my phone it is s...

BethAithne
Newbie
Hi I'm using a Samsung S9 and Spotify Premium. I have downloaded an mp3 onto my desktop and imported to local files on Spotify desktop app and then created a new playlist with the local file in it bu...
2020-06-10 1:37:48 AM
2020-06-10 8:43:52 AM
Peter
Spotify Legend
1191 Views
1 replies
0 likes

1191 Views
1 replies
0 likes

Retrieve Lost Playlists from phone

Hi, I've been using my wife's (we've recently split up) family account for a year or so but she has deleted her account. I had 1000's of songs in my playlists which were downloaded to my phone so that I could listen to them when offline. If I create ...

Jackboy12
Casual Listener
Hi, I've been using my wife's (we've recently split up) family account for a year or so but she has deleted her account. I had 1000's of songs in my playlists which were downloaded to ...
2020-06-09 9:04:53 PM
2020-06-09 11:06:17 PM
skroon19
Composer
439 Views
4 replies
0 likes

439 Views
4 replies
0 likes

Android bug landscape mode

PremiumGreece Huawei Mate 20 ProAndroid 10 I found a reproducible bug on the Android version of the app, when you are on landscape mode and click on the now playing bar on the bottom, your library becomes either totally empty or has just 1 playlist s...

user-removed
Visitor
Premium Greece Huawei Mate 20 Pro Android 10 I found a reproducible bug on the Android version of the app, when you are on landscape mode and click on the now playing bar on the b...
2020-06-09 8:28:08 PM
2020-06-09 10:41:42 PM
user-removed
Not applicable
401 Views
2 replies
0 likes

401 Views
2 replies
0 likes

Widget

Spoiler (Highlight to read) PlanPremiumCountryGermanySamsung Galaxy S9+ My Question or IssueI had the widget working on my Homescreen but as i moved spotify to my sd card it disappeard and i cant found it anymore in the widgets menu

Massenfly
Visitor
Plan Premium Country Germany Samsung Galaxy S9+ My Question or Issue I had the widget working on my Homescreen but as i moved spotify to my sd card it disappeard and i cant foun...
2020-06-09 3:24:22 PM
2020-06-09 10:21:42 PM
skroon19
Composer
405 Views
1 replies
1 likes

405 Views
1 replies
1 likes

Can't sync local files to android

PlanPremiumCountrySpainDevicePC / Phone (Realme X2 Pro)Operating SystemWindows 10 / Realme UI 1.0 (Android 10 with May security patch) My Question or IssueMy local files won't sync, I can play them in my PC but the won't play on my phone if I try to ...

r3tr0dvs
Newbie
Plan Premium Country Spain Device PC / Phone (Realme X2 Pro) Operating System Windows 10 / Realme UI 1.0 (Android 10 with May security patch) My Question or Issue My local files won'...
2020-06-09 3:04:06 PM
2020-06-09 8:32:14 PM
user-removed
Not applicable
324 Views
1 replies
0 likes

324 Views
1 replies
0 likes

Superuser Contribution Volume slider on tablet will not link to the slider on the spotify app

PlanPremiumCountryCanadaDeviceGeneric car tabletOperating SystemAndroid 9 My Question or IssueHello there I am noticing an issue with the in app volume slider. It is on the connect page but while listening on a local device. I notice when I am on my ...

FlyawaySaucer
Casual Listener
Plan Premium Country Canada Device Generic car tablet Operating System Android 9 My Question or Issue Hello there I am noticing an issue with the in app volume slider. It is on the c...
2020-06-08 2:03:29 PM
2020-06-09 2:08:27 PM
Ivan
Spotify Legend
545 Views
3 replies
0 likes
Help
support

545 Views
3 replies
0 likes

after login black screen

PlanPremiumCountryBelgiumDeviceRedMi Note 4Operating SystemAndroid Nougat My Question or IssueI just went premium family and now after login I see the green logo and then nothing, just a black screen

user-removed
Visitor
Plan Premium Country Belgium Device RedMi Note 4 Operating System Android Nougat My Question or Issue I just went premium family and now after login I see the green logo and then not...
2020-06-09 11:28:05 AM
2020-06-09 1:08:42 PM
skroon19
Composer
676 Views
1 replies
0 likes

676 Views
1 replies
0 likes

Superuser Contribution Why did spotify remove 'Appears On' feature?

CountryGermanyDeviceLG V30+Operating SystemAndroid version 8.0.0 My Question or IssueSince few months ago, 'appears on' feature was removed. I contacted spotify customer service on twitter. I was told the problem was on my device or account. But it w...

s-oa9_m8tjslx
Visitor
Country Germany Device LG V30+ Operating System Android version 8.0.0 My Question or Issue Since few months ago, 'appears on' feature was removed. I contacted spotify customer service ...
2020-06-08 7:58:02 PM
2020-06-09 11:58:20 AM
Ivan
Spotify Legend
437 Views
1 replies
0 likes

437 Views
1 replies
0 likes

Solved!!Superuser Contribution Liked Songs aren't showing up on phone

PlanPremiumCountryUSDevice(Samsung Galaxy S8+) My Question or IssueMy liked songs aren't showing up on my phone anymore but they show up on my desktop app. When I go to liked songs it says "your liked songs will appear here." I've tried deleting cach...

djjjunior
Newbie
Plan Premium Country US Device (Samsung Galaxy S8+) My Question or Issue My liked songs aren't showing up on my phone anymore but they show up on my desktop app. When I go to liked son...
2020-06-09 5:57:33 AM
2020-06-09 10:00:46 AM
Elena
Moderator
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

Unable to listen to music while in call after recent update in May

PlanPremiumCountryUSADeviceS9Operating SystemAndroid My Question or IssueThe recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. The sole reason why I purchased spotify was the ability to listen to music wh...

Emilypoo
Casual Listener
Plan Premium Country USA Device S9 Operating System Android My Question or Issue The recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. T...
2020-05-29 11:27:22 PM
2020-06-09 9:41:29 AM
Rolando5226
Visitor
1105 Views
3 replies
3 likes

1105 Views
3 replies
3 likes

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