Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 56207 Views
  • 68 replies
  • 25 likes
  • 56207 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27935 Views
  • 5 replies
  • 0 likes
  • 27935 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution If there a quick way to delete the played Song from playlist

PlanPremiumOperating SystemAndroid My Question or IssueI have a Playlist with about 300 Songs, and sometime i would like to delete the played Song. Most of the Time i use Shuffle play and then i must search the entire Playlist to find the Song becaus...

  • Casual Listener
  • Plan Premium Operating System Android   My Question or Issue I have a Playlist with about 300 Songs, and sometime i would like to delete the played Song. Most of the Time i use Shuffl...
  • 115650697
  • Newbie
  • 941 Views
  • 4 replies
  • 2 likes
  • 941 Views
  • 4 replies
  • 2 likes

Unable to find lyrics for songs

PlanFreeCountryCanadaDeviceGalaxy s2 LTE, s3, s4, ASUS LaptopOperating SystemAndroid 5.0.1 My Question or IssueI am unable to find lyrics on any of my devices except my Amazon Fire Stick.Even my friend who has an iPhone 11 has this issue.

  • Visitor
  • Plan Free Country Canada Device Galaxy s2 LTE, s3, s4, ASUS Laptop Operating System Android 5.0.1   My Question or Issue I am unable to find lyrics on any of my devices except my Amazo...
  • Emilia_8
  • Community Legend
  • 566 Views
  • 1 replies
  • 1 likes
  • 566 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song metadata not in sync using Android Auto and Spotify over car Bluetooth

Hi, I use Spotify on my phone to play music through a Bluetooth connection to my car's Bluetooth radio receiver. I have 2 cars, a VW Tiguan and a Ford Focus, both behave in the same way. When Spotify is active and playing music and Android Auto is of...

  • Newbie
  • Hi,   I use Spotify on my phone to play music through a Bluetooth connection to my car's Bluetooth radio receiver.  I have 2 cars, a VW Tiguan and a Ford Focus, both behave in the same wa...
  • Mario
  • Spotify Legend
  • 917 Views
  • 3 replies
  • 0 likes
  • 917 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Al encender o apagar la pantalla de mi Android, se adelantan las canciones 1 o 2 segundos

Desde la última actualización de Spotify, a la hora de encender o apagar la pantalla pulsando el botón de "bloquear pantalla" de mi ZTE Blade A6 Lite, las canciones se adelantan 1 o 2 segundos y es bastante molesto. He probado con los permisos de Spo...

  • Newbie
  • Desde la última actualización de Spotify, a la hora de encender o apagar la pantalla pulsando el botón de "bloquear pantalla" de mi ZTE Blade A6 Lite, las canciones se adelantan 1 o 2 segundos y es b...
  • Ivan
  • Spotify Legend
  • 781 Views
  • 2 replies
  • 0 likes
  • 781 Views
  • 2 replies
  • 0 likes

Daily mix change during playing

PlanFamily/PremiumCountryThe NeterlandsDevicePhoneOperating SystemAndroid My Question or IssueI'm quite fan of listening to the daily mixes that spotify supplies. Recently I figured it is more and more changing my daily mixes during play time. For ex...

  • Newbie
  • Plan Family/Premium Country The Neterlands Device Phone Operating System Android   My Question or Issue I'm quite fan of listening to the daily mixes that spotify supplies. Recently I ...
  • 583 Views
  • 0 replies
  • 0 likes
  • 583 Views
  • 0 replies
  • 0 likes

Can't share to IG stories

PlanPremiumCountryHungary Device(Samsung J8 2018) My Question or IssueCannot share to IG stories. I reinstalled spotify and updated my insta. Still can't share music.

  • Visitor
  •   Plan Premium Country Hungary   Device (Samsung J8 2018)   My Question or Issue Cannot share to IG stories. I reinstalled spotify and updated my insta. Still can't share mus...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
  • 0 likes

Songs on sd card are causing spotify online to slow down A LOT

I have all my songs saved on my sd card on my android. Whenever I use spotify online (either wifi or mobile data) it gets really slow. How can I fix this?

  • Visitor
  • I have all my songs saved on my sd card on my android. Whenever I use spotify online (either wifi or mobile data) it gets really slow. How can I fix this?
  • 379 Views
  • 0 replies
  • 0 likes
  • Android
    sd card
  • 379 Views
  • 0 replies
  • 0 likes

Spotify Bluetooth doesn't work in Mini but Google Play Music works perfectly

PlanPremiumCountryUSADeviceMoto Z4Operating SystemAndroid 9Spotify Version8.5.47.1006My Question or IssueSpotify over Bluetooth doesn't work at all in my 2015 Mini Cooper, but Google Play Music works fine. I've tried all the suggested troubleshooting...

  • Casual Listener
  • Plan Premium Country USA Device Moto Z4 Operating System Android 9 Spotify Version 8.5.47.1006 My Question or Issue Spotify over Bluetooth doesn't work at all in my 2015 Mini Cooper, but G...
  • 1473 Views
  • 0 replies
  • 0 likes
  • 1473 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Shuffle is THE WORST

I just want to know why I'm listening to nothing but Panic at the Disco on a playlist that has other artists. Why am I listening to 30% of my playlist 90% of the time?

  • Casual Listener
  • I just want to know why I'm listening to nothing but Panic at the Disco on a playlist that has other artists. Why am I listening to 30% of my playlist 90% of the time?  
  • FitzA
  • Casual Listener
  • 748 Views
  • 2 replies
  • 2 likes
  • 748 Views
  • 2 replies
  • 2 likes

Spotify devices list is different when going outside network

PlanPremiumCountryRomania DeviceSamsung Galaxy A70Operating SystemAndroid 9 My Issue:When logged inside my home network I'able to see a complete list of devices and listening on any of them. However, when going outside(like GSM mobile data), I'm able...

  • Visitor
  • Plan Premium Country Romania   Device Samsung Galaxy A70 Operating System Android 9   My Issue: When logged inside my home network I'able to see a complete list of devices and li...
  • Luan
  • Spotify Star
  • 462 Views
  • 1 replies
  • 0 likes
  • wifi
  • 462 Views
  • 1 replies
  • 0 likes

Lyrics only showing up when Spotify Connect is on

Spotify PremiumGalaxy S10 Android 10 So, the lyrics only showing up when I connect to my PC via Spotify Connect When Spotify Connect is on and I open Spotify in my phone, the lyrics is there (all songs)When I closed the PC and phone app, open the pho...

Screenshot_20200301-211007_Spotify.jpg Screenshot_20200301-211058_Spotify.jpg
  • Visitor
  • Spotify Premium Galaxy S10  Android 10   So, the lyrics only showing up when I connect to my PC via Spotify Connect   When Spotify Connect is on and I open Spotify in my phone, t...
  • Luan
  • Spotify Star
  • 707 Views
  • 1 replies
  • 0 likes
  • 707 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Android app freezes on login page

PlanPremiumCountryPhilippinesDeviceOPPOOperating System My Question or Issue I accidentally logged out of my account on my Spotify app on Android, and every time I try to press the log in button, the page just freezes. I've tried uninstalling and rei...

  • Visitor
  • Plan Premium Country Philippines Device OPPO Operating System   My Question or Issue   I accidentally logged out of my account on my Spotify app on Android, and every time I try t...
  • Ivan
  • Spotify Legend
  • 671 Views
  • 1 replies
  • 0 likes
  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android , Avoid using offline mode

AndroidSpotify PremiumSpotify logged me out after an update, I couldn't log back in due to being in offline mode , sound familiar ???The only way to avoid this issue altogether is to avoid using offline mode fullstop.Download a firewall for your devi...

  • Visitor
  • Android Spotify Premium Spotify logged me out after an update, I couldn't log back in due to being in offline mode , sound familiar ??? The only way to avoid this issue altogether is to avoid us...
  • Ivan
  • Spotify Legend
  • 648 Views
  • 1 replies
  • 0 likes
  • 648 Views
  • 1 replies
  • 0 likes

Queue broken

PlanPremiumCountryNetherlandsDeviceOnePlus 7 Pro (12GB/256GB)Operating SystemAndroid 10 My Question or IssueAbout half a year ago I got this phone and since the beginning this issue has been bothering me. When I try to reorder the queue, it often gli...

  • Music Fan
  • Plan Premium Country Netherlands Device OnePlus 7 Pro (12GB/256GB) Operating System Android 10   My Question or Issue About half a year ago I got this phone and since the beginning thi...
  • 456 Views
  • 0 replies
  • 0 likes
  • 456 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Music library redownloads every time after restart

Device: motog6Android version: 9Plan: Premium family There are other posts about this, but the solutions do not work for me and the problem is persistent. Every time I restart my phone, all my downloaded songs redownload. This makes the app basically...

  • Music Fan
  • Device: motog6 Android version: 9 Plan: Premium family   There are other posts about this, but the solutions do not work for me and the problem is persistent.   Every time I restart m...
  • user-removed
  • Not applicable
  • 24019 Views
  • 31 replies
  • 16 likes
  • Ongoing Issues
  • 24019 Views
  • 31 replies
  • 16 likes

-

-

  • Visitor
  • -
  • 846 Views
  • 0 replies
  • 0 likes
  • 846 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify still pausing constantly

PlanPremiumCountryUSDeviceSamsung Galaxy 8 My Question or IssueI am constantly having an issue where Spotify pauses songs and podcasts at random on my phone. It has rendered the app useless on my phone. It doesn't matter if I am connected to WiFi or ...

  • Casual Listener
  • Plan Premium Country US Device Samsung Galaxy 8   My Question or Issue I am constantly having an issue where Spotify pauses songs and podcasts at random on my phone. It has rendered the ...
  • xjnm
  • Casual Listener
  • 1267 Views
  • 4 replies
  • 2 likes
  • 1267 Views
  • 4 replies
  • 2 likes

New Releases For You is gone

PlanPremiumCountryIrelandDeviceHuawei Y6 2018Operating SystemAndroid My Question or Issue"New releases for you" is gone. All I can seem to see now is old recommended albums from "similar" or "because you listened to". Bit fed up with Spotify constant...

  • Casual Listener
  •   Plan Premium Country Ireland Device Huawei Y6 2018 Operating System Android   My Question or Issue "New releases for you" is gone. All I can seem to see now is old recommended ...
  • 738 Views
  • 0 replies
  • 12 likes
  • 738 Views
  • 0 replies
  • 12 likes

android auto

PlanPremiumCountryisraelDevicexiaomi mi9t proOperating Systemandroid - miui 11 My Question or Issue spofity keep pauses in android car. can't understand why and how to fix it.i try all kind of things like reinstall the spofity app, the android car ap...

  • Visitor
  • Plan Premium Country israel Device xiaomi mi9t pro Operating System android - miui 11   My Question or Issue  spofity keep pauses in android car. can't understand why and how to f...
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes

Album covers in list

My Question or IssueSinds yesterday i see little album covers in my Spotify list (android Oneplus 5). This makes the screen look really chaotic and i cant find a way to turn this off.

  • Visitor
  • My Question or Issue Sinds yesterday i see little album covers in my Spotify list (android Oneplus 5). This makes the screen look really chaotic and i cant find a way to turn this off.
  • didemozkann
  • Visitor
  • 404 Views
  • 1 replies
  • 1 likes
  • 404 Views
  • 1 replies
  • 1 likes