Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47079 Views
66 replies
25 likes

47079 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879961 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879961 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26864 Views
4 replies
0 likes

26864 Views
4 replies
0 likes

Solved!! Media not provided on bluetooth

PlanPremiumCountryIsraelDeviceSamsung galaxy S10 plusOperating SystemAndroid 10 My Question or IssueSince I updated my device to android 10,each time I connect my phone to both of my cars (Mazda 3 2015 and KIA Ceed 2018) and play music from spotify, ...

Udiakuka
Casual Listener
Plan Premium Country Israel Device Samsung galaxy S10 plus Operating System Android 10 My Question or Issue Since I updated my device to android 10,each time I connect my pho...
2020-02-06 12:51:59 PM
2020-02-08 10:20:51 AM
Udiakuka
Casual Listener
5333 Views
1 replies
0 likes

5333 Views
1 replies
0 likes

Request song by voice does not use songs from my library

PlanPremiumCountryCanadaDevicePixel 2Operating SystemAndroid 10 My Question or IssueWhen using "OK Google" to ask for a specific song it rarely plays the song I've liked in my library. Instead it usually opts for a different version of the song or fr...

portcanuck
Visitor
Plan Premium Country Canada Device Pixel 2 Operating System Android 10 My Question or Issue When using "OK Google" to ask for a specific song it rarely plays the song I've li...
2020-02-08 7:08:24 AM
281 Views
0 replies
0 likes

281 Views
0 replies
0 likes

Lokale Dateien nicht auf Handy/Webplayer verfuegbar

Hallo!Ich nutze Spotify zwar noch nicht sehr lang, aber viel auf meinem Handy, wenn ich beispielsweise unterwegs bin. Da mir oft Lieder unterkommen, die mir gefallen, die aber nicht in Spotify sind, habe ich die bisher immer als Lokale Dateien eingef...

Hidelian
Visitor
Hallo! Ich nutze Spotify zwar noch nicht sehr lang, aber viel auf meinem Handy, wenn ich beispielsweise unterwegs bin. Da mir oft Lieder unterkommen, die mir gefallen, die aber nicht in Spotify sind...
2020-02-08 1:52:45 AM
439 Views
0 replies
0 likes
handy
Lokale Dateien
WebPlayer

439 Views
0 replies
0 likes

Playback pauses when on Bluetooth

PlanPremiumCountryPolandDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssuePlayback pauses after couple of seconds every time I start it. My headphones are supporting 2 devices being connected at once. It's Jabra Elite 85h. It tur...

chutch
Newbie
Plan Premium Country Poland Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue Playback pauses after couple of seconds every time I start it. My headphones ar...
2020-02-07 9:49:28 PM
412 Views
0 replies
1 likes

412 Views
0 replies
1 likes

Trouble with songs skipping and jumping to web player (chrome)

PlanPremiumCountryUKDeviceOne Plus 7 ProOperating SystemAndroid Oreo My Question or IssueI'm using the Spotify app on my phone and the music keeps slipping songs, sometimes 15 seconds in, sometimes 2 and a half minutes. Can't seem to stop it with an ...

AshPed
Newbie
Plan Premium Country UK Device One Plus 7 Pro Operating System Android Oreo My Question or Issue I'm using the Spotify app on my phone and the music keeps slipping songs, someti...
2020-02-07 9:17:06 PM
2020-02-07 9:21:55 PM
Emilia_8
Community Legend
932 Views
1 replies
0 likes

932 Views
1 replies
0 likes

Superuser Contribution Albums disappear from phone, playlists do not

PlanPremiumCountryAustraliaDevice(Windows 10 PC; HTC 510 android phone)Operating System(i) My Question or IssueI have about 30 albums and 20 playlists downloaded to a SD card on my phone. For about the past 2 months, all the albums disappear from the...

piggyboy
Casual Listener
Plan Premium Country Australia Device (Windows 10 PC; HTC 510 android phone) Operating System (i) My Question or Issue I have about 30 albums and 20 playlists downloaded to a SD card...
2020-01-02 11:25:09 AM
2020-02-07 2:45:20 PM
Xenia
Moderator
1005 Views
1 replies
0 likes

1005 Views
1 replies
0 likes

Heart button and dislike button doesn't work on locked screen!

I already tried to restart my phone or reinstall the application, but it did not work. What should I do?

MarciGalusz
Casual Listener
I already tried to restart my phone or reinstall the application, but it did not work. What should I do?
2020-02-07 11:49:21 AM
2020-02-07 12:03:34 PM
Emilia_8
Community Legend
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

Playback issue when connected via bluetooth

Playback issue when connected via bluetoothPlanPremiumCountryItalyDeviceSamsung S10EOperating SystemAndroid My Question or IssuePlayback stops and restarts every 15/20 secs when mobile is connected to speakers/headphone/car via Bluetooth

Rafiu80
Visitor
Playback issue when connected via bluetooth Plan Premium Country Italy Device Samsung S10E Operating System Android My Question or Issue Playback stops and restarts every 15/20 secs...
2020-02-07 11:09:51 AM
317 Views
0 replies
0 likes
bluetooth

317 Views
0 replies
0 likes

New horrible and disturbing advertising on the top of the screen

Plan PremiumCountry india Device HuaweiOperating SystemAndroid 6 A disgusting and not removable banner advertising a podcast appears at the top of my screen, completely unrelated to any of my listening activity or taste!I am PAYING not to have any ki...

Kaalachandra
Newbie
Plan Premium Country india Device Huawei Operating System Android 6 A disgusting and not removable banner advertising a podcast appears at the top of my screen, completel...
2020-02-07 7:17:10 AM
308 Views
0 replies
0 likes

308 Views
0 replies
0 likes

Superuser Contribution Metadata Doesn't Send to Radio after using another Bluetooth Audio device (such as headphones)

PlanPremiumCountry DeviceRazer Phone 2Operating SystemAndroid 9 (Pie) My Question or IssueSo as so many others have reported, when we go to use spotify via bluetooth in our vehicles (mine being Uconnect in a Ram specifically) it doesn't send the trac...

McBeats
Casual Listener
Plan Premium Country Device Razer Phone 2 Operating System Android 9 (Pie) My Question or Issue So as so many others have reported, when we go to use spotify via bluetooth in ...
2019-04-11 2:11:55 AM
2020-02-07 5:27:11 AM
Kylejohnhenry
Casual Listener
2095 Views
6 replies
4 likes

2095 Views
6 replies
4 likes

Artists get unfollowed

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy artists constantly become 'unfollowed'I've seen this has been an issue for MANY for YEARS.Any chance someone has found a fix for this??

Seekthepeak86
Visitor
Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue My artists constantly become 'unfollowed' I've seen this has been an issue f...
2020-02-06 12:00:43 AM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

Solved!! local files on android

PlanPremiumCountryPoland My Question or IssueI have some songs from local files added to my playlist. I can play it without any problems on my computer but since today i can't do it on my phone. How to solve it?

Maciej1409
Casual Listener
Plan Premium Country Poland My Question or Issue I have some songs from local files added to my playlist. I can play it without any problems on my computer but since today i can't do it ...
2020-02-04 10:22:43 PM
2020-02-06 9:05:48 PM
Brunelicia
Community Legend
1887 Views
5 replies
0 likes

1887 Views
5 replies
0 likes

You are offline

How to Reproduce:1. Set Spotify as Offline.2. Let the authorization/ authentication token expire.3. Being asked to log in, try to do so. Notce how the Offline setting of Spotify blocks the application from even trying to connect. PlanPremiumCountryGe...

robintel
Regular
How to Reproduce: 1. Set Spotify as Offline. 2. Let the authorization/ authentication token expire. 3. Being asked to log in, try to do so. Notce how the Offline setting of Spotify blocks...
2020-02-06 2:54:44 PM
379 Views
0 replies
0 likes
Login
offline mode

379 Views
0 replies
0 likes

Solved!! Bug: Like button doesn't work in notification center or lock screen

PlanPremium CountryUnited States DeviceOneplus 6t Operating System(Oxygen OS launcher on Android 10) IssuePossible bug. The like button doesn't seem to work in the notification center or lock screen. However it works just fine within the app itself.

UnlawfulWaffle8
Newbie
Plan Premium Country United States Device Oneplus 6t Operating System (Oxygen OS launcher on Android 10) Issue Possible bug. The like button doesn't seem to w...
2020-02-06 5:00:47 AM
2020-02-06 1:39:46 PM
Emilia_8
Community Legend
447 Views
1 replies
0 likes

447 Views
1 replies
0 likes

Superuser Contribution Can listen to every one of an artist's songs except one

PlanPremiumCountryUSAOperating SystemAndroid Oreo My Question or IssueJust like it says in the title - every single one of the artist's songs is available to me except the one I actually want to listen to, but my friends who are also in my same regio...

anakhnu
Newbie
Plan Premium Country USA Operating System Android Oreo My Question or Issue Just like it says in the title - every single one of the artist's songs is available to me except the one I ...
2020-02-06 4:15:38 AM
2020-02-06 12:23:59 PM
Mario
Spotify Legend
383 Views
1 replies
0 likes
dunnohowtolabelthis
songs

383 Views
1 replies
0 likes

Superuser Contribution Why i cant find japanese song in japan?

PlanStudent Premium for 3month trialCountryJapanDeviceSamsung Galaxy 10 noteOperating SystemAndroid Oreo My Question or IssueHi I recently bought this mobile phone in Korea. But now i am living in japan. I download spotify here in jp and i tried to s...

pxxnapo69gq7cce
Visitor
Plan Student Premium for 3month trial Country Japan Device Samsung Galaxy 10 note Operating System Android Oreo My Question or Issue Hi I recently bought t...
2020-02-05 3:55:34 PM
2020-02-06 12:10:22 PM
Mario
Spotify Legend
649 Views
1 replies
0 likes

649 Views
1 replies
0 likes

Superuser Contribution Delete song from 2018 top songs

Just got my 2018 top songs playlist and a few of them are songs that I only listened to once and hated. Any way to delete those out of the playlist.

Tim_seger
Newbie
Just got my 2018 top songs playlist and a few of them are songs that I only listened to once and hated. Any way to delete those out of the playlist.
2018-12-06 4:45:20 PM
2020-02-06 1:01:14 AM
zewkini
Casual Listener
8702 Views
8 replies
13 likes

8702 Views
8 replies
13 likes

Superuser Contribution Podcasts have a crackling noise on 3x speed

PlanPremiumCountryBrazilDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueWhenever I try to listen to podcasts on my phone at 3x speed there's usually a very annoying crackling noise on top. I figured it was because of the bufferi...

Skellingtor97
Music Fan
Plan Premium Country Brazil Device Samsung Galaxy S10 Operating System Android 9 My Question or Issue Whenever I try to listen to podcasts on my phone at 3x speed there's usu...
2019-12-25 4:55:26 PM
2020-02-05 3:23:01 PM
Skellingtor97
Music Fan
1319 Views
9 replies
1 likes

1319 Views
9 replies
1 likes

No display on VW Golf infotainment System - Android 7.0

Hi allI recently noticed on my display unit in my VW Golf MK VII that the track information is not displayed. Along with this, the next and previous track functions were not available meaning I would have to control the music I listen too via the app...

robwilkes
Newbie
Hi all I recently noticed on my display unit in my VW Golf MK VII that the track information is not displayed. Along with this, the next and previous track functions were not available meaning I wou...
2017-03-15 10:22:29 AM
2020-02-05 12:46:26 PM
seynaeve
Casual Listener
13156 Views
10 replies
1 likes

13156 Views
10 replies
1 likes

Solved!! "Add to liked songs" button not working while listening to release radar

PlanPremiumCountryIndiaDeviceSamsung Galaxy Note9Operating SystemAndroid 10 My Question or IssueWhile listening to Release radar playlist the "Add to liked songs" button won't work from the notification panel but it works fine from within the app, sc...

FireBird_12
Casual Listener
Plan Premium Country India Device Samsung Galaxy Note9 Operating System Android 10 My Question or Issue While listening to Release radar playlist the "Add to liked songs" button won'...
2020-02-04 12:09:52 AM
2020-02-05 12:06:40 PM
Emilia_8
Community Legend
824 Views
1 replies
0 likes
bug android

824 Views
1 replies
0 likes

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