Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46444 Views
66 replies
25 likes

46444 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879735 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879735 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26836 Views
4 replies
0 likes

26836 Views
4 replies
0 likes

Bluetooth issues: spotify randomly stops the song

Sometimes, when I'm playing Spotify on Bluetooth devices like car or headphones, it randomly stops the song for many seconds, then it restarts, but one moment later it stops again! This continues for many minutes and if I'm lucky after some time it r...

Giang1
Casual Listener
Sometimes, when I'm playing Spotify on Bluetooth devices like car or headphones, it randomly stops the song for many seconds, then it restarts, but one moment later it stops again! This continues for...
2020-01-21 9:58:19 PM
2020-01-22 2:10:10 PM
Giang1
Casual Listener
381 Views
2 replies
0 likes

381 Views
2 replies
0 likes

Superuser Contribution Cannot access premium account - help please!

PlanFree/PremiumCountry DeviceSamsung S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi,I have previously had a free account with Spotify and gained a premium account with my Vodafone contract last year. I cannot seem to access it and I w...

majoosta
Visitor
Plan Free/Premium Country Device Samsung S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Hi, I have previously had a free account with Spotify and gained a p...
2020-01-18 2:56:36 PM
2020-01-22 1:24:03 PM
Mario
Spotify Legend
371 Views
2 replies
0 likes

371 Views
2 replies
0 likes

Solved!!Superuser Contribution Downloads

Plan: PremiumCountry: UKDevice: Samsung Galaxy s10Operating System: Android 9 My Question or IssuePlan:Premium Country:UK Device: Samsung Galaxy s10 Operating System 9 Hi CommunityBefore subscribing - I already used up my free trial some time ago - I...

mrmeaning
Regular
Plan: Premium Country: UK Device: Samsung Galaxy s10 Operating System: Android 9 My Question or Issue Plan:Premium Country:UK Device: Samsung Galaxy s10 Operating Sys...
2020-01-16 10:37:53 AM
2020-01-22 12:37:05 PM
Mario
Spotify Legend
637 Views
1 replies
0 likes

637 Views
1 replies
0 likes

I cannot find the 'Songs' playlist anymore

The application used to hold a 'Songs' section that held all of the music I had since I started using Spotify. I am now unable to find this section anywhere. Any help would be appreciated.

mchapman123
Newbie
The application used to hold a 'Songs' section that held all of the music I had since I started using Spotify. I am now unable to find this section anywhere. Any help would be appreciated. &nb...
2020-01-22 1:45:03 AM
2020-01-22 10:15:07 AM
Emilia_8
Community Legend
378 Views
1 replies
0 likes

378 Views
1 replies
0 likes

Yet More Issues on Android - Signs Me Out After Every Session/Deleting Offline Music

PREMIUMUKANDROIDMOTO G5 PLUS In the gym earlier, music skips forward, plays 1 second, skips back, plays 1 second, skips forward rinse and repeat. So I hard shut down the app through settings/application/force stop. Reload the app and asks me to sign ...

adamclayton2002
Casual Listener
PREMIUM UK ANDROID MOTO G5 PLUS In the gym earlier, music skips forward, plays 1 second, skips back, plays 1 second, skips forward rinse and repeat. So I hard shut down the app through se...
2020-01-22 9:56:08 AM
406 Views
0 replies
0 likes
Android 8.1.0
Offline Content
signed out

406 Views
0 replies
0 likes

Rate Us link goes to Asian Spotify version in google play

As shown in the screenshot. Your "Rate us now"link that appeared in my app just now lead me to an Asian version of Spotify in Google Play Store I am using Huawei P30 Pro, with latest version of EMUI.

artheus
Spotify Legend
As shown in the screenshot. Your "Rate us now"link that appeared in my app just now lead me to an Asian version of Spotify in Google Play Store I am using Huawei P30 Pro, with latest versi...
2020-01-22 9:21:33 AM
303 Views
0 replies
0 likes
Android
Other

303 Views
0 replies
0 likes

Shuffle not working

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueWhenever i search a random song. Not from a playlist or anything. It plays the song with shuffle on, but doesnt go to the next song. It works on w...

IDKT
Casual Listener
Plan Premium Country The Netherlands Device Samsung Galaxy A50 Operating System Android 9 My Question or Issue Whenever i search a random song. Not from a playlist or...
2020-01-20 8:22:30 PM
2020-01-22 8:09:56 AM
IDKT
Casual Listener
476 Views
2 replies
0 likes

476 Views
2 replies
0 likes

Songs skip after at most a few seconds after update

PlanPremiumCountryAusDeviceGalaxy S10+Operating SystemAndroid 10My Question or IssueWhen attempting to play playlists on either WiFi or mobile data, each song will play for 0.1-5 seconds, then skip to the next song. Help indicates that this has been ...

Edomgalvoon
Casual Listener
Plan Premium Country Aus Device Galaxy S10+ Operating System Android 10 My Question or Issue When attempting to play playlists on either WiFi or mobile data, each song will play for ...
2020-01-22 5:14:27 AM
2020-01-22 5:29:58 AM
Edomgalvoon
Casual Listener
475 Views
1 replies
0 likes
Android
bug
playback

475 Views
1 replies
0 likes

Solved!! Wrapped Video

Is there a way to watch the spotify wrapped 2019 video they made with the stats and everything right now? Because it doesn't show up in my wrapped page. Could be because its been a while since its been released but i really enjoyed the video and woul...

Guilherme_MB
Casual Listener
Is there a way to watch the spotify wrapped 2019 video they made with the stats and everything right now? Because it doesn't show up in my wrapped page. Could be because its been a while since its be...
2020-01-21 11:10:01 PM
2020-01-21 11:24:08 PM
Emilia_8
Community Legend
6356 Views
1 replies
0 likes

6356 Views
1 replies
0 likes

Dislike button disappeared everywhere

PlanPremiumDevicelenovo K50-t5Operating SystemAndroid 5 My Question or IssueThere used to be a dislike button (a crossed circle), but now there's no such button. Not on desktop app, not in web, not on android app. It's not in playlists, not in radio,...

JoyBeaver
Regular
Plan Premium Device lenovo K50-t5 Operating System Android 5 My Question or Issue There used to be a dislike button (a crossed circle), but now there's no such button. Not on desktop a...
2019-09-26 9:06:45 PM
2020-01-21 8:14:00 PM
pauldandurand
Newbie
3996 Views
12 replies
15 likes

3996 Views
12 replies
15 likes

Spotify won't play any songs.

PlanPremiumDeviceHonor PlayOperating SystemAndroid Pie My Question or IssueSpotify won't play any songs, it always stops for about a second after I clicked on a song. Here's a video proof: http://imgur.com/a/JUcXPLf Did all I can, Log Out, Delete Cac...

sixcentavos
Visitor
Plan Premium Device Honor Play Operating System Android Pie My Question or Issue Spotify won't play any songs, it always stops for about a second after I clicked on a song. &nbs...
2020-01-21 11:34:00 AM
2020-01-21 5:53:17 PM
hey_raych
Visitor
448 Views
2 replies
0 likes

448 Views
2 replies
0 likes

Spotify won't play anything/can't download

I've tried reinstalling, even deleting my downloaded songs but then I can't even re-download them back or listen to them. What happens is I press on it, it becomes highlighted for like 2 seconds, then it doesn't play. It only happens on my phone (Poc...

Snowfrosted
Casual Listener
I've tried reinstalling, even deleting my downloaded songs but then I can't even re-download them back or listen to them. What happens is I press on it, it becomes highlighted for like 2 seconds, the...
2020-01-21 2:43:24 PM
364 Views
0 replies
0 likes

364 Views
0 replies
0 likes

Waiting for download and music stop playing after ~3 seconds

Hi, Im using Spotify on androind and it was working fine untill I opened web player via Chrome and added some new songs to my liked list. I noticed that the songs were not synchonizing with my phone app, so I manually went and added them again on the...

Artiom12
Visitor
Hi, Im using Spotify on androind and it was working fine untill I opened web player via Chrome and added some new songs to my liked list. I noticed that the songs were not synchonizin...
2020-01-21 1:45:27 PM
314 Views
0 replies
0 likes

314 Views
0 replies
0 likes

Playing totally wrong albums/tracks on Android Auto

PlanPremiumCountryUKDeviceMercedes BenzOperating SystemAndroid Auto My Question or IssueIf i use voice request to "play Seven and the Ragged Tiger" - a pretty specific request. Android Auto replies to me telling me she is playing Seven and the Ragged...

boosted_jeep_uk
Visitor
Plan Premium Country UK Device Mercedes Benz Operating System Android Auto My Question or Issue If i use voice request to "play Seven and the Ragged Tiger" - a pretty specific requ...
2020-01-21 1:42:30 PM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Solved!!Superuser Contribution Shuffle not working properly

PlanPremium CountryUnited StatesDeviceMotoOperating SystemAndroid My Question or IssueWhen I press shuffle one random song plays from my list and then another random song not from my playlist plays on repeat for about 10 more times before my normal s...

Fearthepanda
Visitor
Plan Premium Country United States Device Moto Operating System Android My Question or Issue When I press shuffle one random song plays from my list and then another ...
2020-01-21 5:07:41 AM
2020-01-21 1:26:44 PM
Mario
Spotify Legend
5581 Views
1 replies
0 likes

5581 Views
1 replies
0 likes

Solved!! Estou sendo desconectada da conta quando não tenho internet

PlanPremium My Question or IssueRecentemente meu Spotify está descontando da minha conta quando estou sem internet mesmo sendo Spotify premium.. além disso, ele ainda exclui minhas playlists baixadas e faz o download de novo, então sempre que fico se...

Hyunjae031211
Regular
Plan Premium My Question or Issue Recentemente meu Spotify está descontando da minha conta quando estou sem internet mesmo sendo Spotify premium.. além disso, ele ainda exclui minh...
2020-01-20 10:49:38 PM
2020-01-21 11:53:19 AM
Bittencourt
Spotify Star
876 Views
5 replies
0 likes
Connect

876 Views
5 replies
0 likes

TuneIn Radio

PlanFree/PremiumCountryBelgiumDeviceLG G6Operating SystemAndroid Oreo My Question or IssueSpotify, have a look at the app TuneIn Radio... First when opening the app, it starts immediatly casting to the last used device (I donn't have to select it eac...

Tsar
Casual Listener
Plan Free/Premium Country Belgium Device LG G6 Operating System Android Oreo My Question or Issue Spotify, have a look at the app TuneIn Radio... First when opening the...
2020-01-21 8:08:18 AM
1361 Views
0 replies
0 likes

1361 Views
0 replies
0 likes

Songs are greyed out but still playable

Premium, US, Samsung note 10+I have multiple local files synced to my phone, they play when I select them but playlists skip them as if they're unavailable.I have a playlist specifically for downloading local files and roughly half are in this state.

samPi0314
Newbie
Premium, US, Samsung note 10+ I have multiple local files synced to my phone, they play when I select them but playlists skip them as if they're unavailable. I have a playlist specifically for down...
2020-01-21 7:32:22 AM
398 Views
0 replies
0 likes
Troubleshooting

398 Views
0 replies
0 likes

cannot play local file on phone

PlanPremiumCountryUSADeviceGalaxy A10e My Question or IssueI downloaded a song (mp3) to my desktop and Android phone. I know that the file is OK, because it plays on my desktop, but is grayed out on my phone.

1224167805
Music Fan
Plan Premium Country USA Device Galaxy A10e My Question or Issue I downloaded a song (mp3) to my desktop and Android phone. I know that the file is OK, because it plays o...
2020-01-21 2:12:38 AM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Spotify crashing after app switch and screen lock

PlanPremiumCountryINDIADeviceSamsung Galaxy Note 8Operating SystemAndroid Pie My Question or IssueWhen i am playing any song on spotify and in the meanwhile when i switch to any other app like chrome, whatsapp etc. while the music is being played in ...

King_VipZ
Casual Listener
Plan Premium Country INDIA Device Samsung Galaxy Note 8 Operating System Android Pie My Question or Issue When i am playing any song on spotify and in the meanwhile when i switch to ...
2020-01-16 5:26:35 PM
2020-01-21 1:49:58 AM
HirenThakor
Music Fan
1156 Views
3 replies
2 likes
Crash
Samsung
Spotify

1156 Views
3 replies
2 likes

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