Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62369 Views
68 replies
26 likes

62369 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28528 Views
5 replies
0 likes

28528 Views
5 replies
0 likes

Saved/downloaded albums broken up in artist tab

PlanPremiumCountryUSDevicePixel 3 XLOperating SystemAndroid 9 My Question or IssueWhen I go to the "Artists" tab in "Your Music" and select an artist whose albums I have downloaded, sometimes the album is broken up multiple times, with either 1 or 2 ...

Xeonheart
Casual Listener
Plan Premium Country US Device Pixel 3 XL Operating System Android 9 My Question or Issue When I go to the "Artists" tab in "Your Music" and select an artist whose albums I have down...
2019-07-31 3:55:16 AM
2020-02-23 4:17:38 PM
palexkrupnik
Regular
585 Views
2 replies
1 likes

585 Views
2 replies
1 likes

Superuser Contribution Spotify app stopped when open the app

When open the spotify app with an android phone , the app stopped immediately. It cannot run as normal.

willswan
Visitor
When open the spotify app with an android phone , the app stopped immediately. It cannot run as normal.
2020-02-15 11:21:39 AM
2020-02-23 4:08:51 PM
Mario
Spotify Legend
428 Views
1 replies
0 likes

428 Views
1 replies
0 likes

Superuser Contribution Spotify Samsung Stratosphere Compatibility

Hi, I was wondering if Spotify is compatible with the Samsung Stratosphere I405 model. The phone runs Android v2.3 (Gingerbread).Here is a link to the phone:https://www.amazon.com/dp/B00AWVEFYY/ref=cm_sw_r_cp_api_i_17xuEbJ2XNT53

randomnewskills
Visitor
Hi, I was wondering if Spotify is compatible with the Samsung Stratosphere I405 model. The phone runs Android v2.3 (Gingerbread). Here is a link to the phone: https://www.amazon.com/dp/B00AWVEFYY/r...
2020-02-22 8:27:31 PM
2020-02-23 2:21:26 PM
Ivan
Spotify Legend
386 Views
1 replies
0 likes

386 Views
1 replies
0 likes

Superuser Contribution Android: downloaded files storage option not working

PlanPremiumCountryBrazilDeviceSony Xperia Operating SystemAndroid 8.00 My Question or IssueI have a SD card in my cellphone but it seems that the app doesn't recognize it. Theoretically one should be able to store downloaded songs in it and I have fo...

IGS1
Casual Listener
Plan Premium Country Brazil Device Sony Xperia Operating System Android 8.00 My Question or Issue I have a SD card in my cellphone but it seems that the app doesn't recognize i...
2020-02-07 4:17:47 PM
2020-02-23 7:07:50 AM
SlatanicS
Casual Listener
841 Views
4 replies
0 likes

841 Views
4 replies
0 likes

Can't Play Laptop Local Files On Android

For the past week or so I've been trying to sync my local play files to my phone so I can listen to them wherever and it just refuses to work. Whenever I go to download my playlist of local files, it just says 'waiting to download' and stays that way...

fatfard4
Music Fan
For the past week or so I've been trying to sync my local play files to my phone so I can listen to them wherever and it just refuses to work. Whenever I go to download my playlist of local files, it...
2020-02-22 12:04:50 PM
391 Views
0 replies
0 likes

391 Views
0 replies
0 likes

Superuser Contribution No instagram story sharing, no slide queue, no smooth display like apple

PlanPremiumCountry USADeviceSamsung galaxy 8 My Question or Issue I cant post music to my story, the display dosent look as smooth as it does in all the pictures and on apple, no slide save or slide queue. I dont know what's wrong

Shockerion
Casual Listener
Plan Premium Country USA Device Samsung galaxy 8 My Question or Issue I cant post music to my story, the display dosent look as smooth as it does in all the pictures and on...
2018-07-20 6:54:10 AM
2020-02-22 10:10:05 AM
goodman2020
Regular
593 Views
2 replies
0 likes

593 Views
2 replies
0 likes

App Update 27 Aug 2019

Operating SystemAndroid 9 My Question or IssueDoes anyone know what was removed / fixed / changed in the latest update? Am super aprehensive of updating now without knowing what the update entails.

Dragoshade
Music Fan
Operating System Android 9 My Question or Issue Does anyone know what was removed / fixed / changed in the latest update? Am super aprehensive of updating now without knowing what the upda...
2019-08-30 2:17:22 PM
2020-02-22 6:27:28 AM
GrumpyBear
Regular
1020 Views
2 replies
0 likes

1020 Views
2 replies
0 likes

Certain song cards "Blacked Out" on Samsung GAP

Premium for studentsCountry: US DeviceSamsung Galaxy Amp PrimeOperating SystemAndroid 7.1.1 My Question or IssueWhen certain songs are played, a portion of the song card is "blacked out", which varies between songs with no clear pattern. I would gues...

sethdonnelley
Visitor
Premium for students Country: US Device Samsung Galaxy Amp Prime Operating System Android 7.1.1 My Question or Issue When certain songs are played, a portion of the song card i...
2020-02-22 2:35:55 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Login Faild

PlanPremiumCountryJapan DeviceAndroid TV My Question or IssueHi, I use com.spotify.tv.android on my Android TV. From yesterday, I can't login it, I'm a Soft Engineer, I tried to debug it, and got this error message.It seems to spotifytv.js error. Can...

teitoujp
Casual Listener
Plan Premium Country Japan Device Android TV My Question or Issue Hi, I use com.spotify.tv.android on my Android TV. From yesterday, I can't login it, I'm a Sof...
2020-02-21 9:09:42 PM
449 Views
0 replies
0 likes

449 Views
0 replies
0 likes

Superuser Contribution my Spotify keep crasing when i open album and podcast on library

PlanPremiumCountryIndonesiaDeviceXiaomi Redmi ProOperating SystemAndroid Marshmallow My Question or Issuewhy when i open album and podcast always crashing after the update?

RifqiAbid7
Casual Listener
Plan Premium Country Indonesia Device Xiaomi Redmi Pro Operating System Android Marshmallow My Question or Issue why when i open album and podcast always crashing after the update?
2019-07-13 6:24:37 PM
2020-02-21 3:08:57 PM
veronika1215
Newbie
2656 Views
5 replies
0 likes

2656 Views
5 replies
0 likes

Solved!! Why can't I download the Spotify app from the Play Store onto my Samsung J6?

Plan -FamilySamsung J6Operating SystemAndroid My Question or IssueI can't download the Spotify app onto my phone from Play Store

peterlouisbrown
Casual Listener
Plan -Family Samsung J6 Operating System Android My Question or Issue I can't download the Spotify app onto my phone from Play Store
2020-02-20 4:03:15 PM
2020-02-21 3:07:20 PM
Luan
Spotify Star
1381 Views
3 replies
0 likes
Problems downloading Spotify app

1381 Views
3 replies
0 likes

Superuser Contribution Show Shuffle Play at all times

I have Spotify Version 8.5.45.620 on my Galaxy S9+, and when I went to listen today, I found that the Shuffle feature had changed. When I press the Shuffle Play button and my music starts, the button changes to Pause, and when I pause the music and c...

hokiecolt3418
Regular
I have Spotify Version 8.5.45.620 on my Galaxy S9+, and when I went to listen today, I found that the Shuffle feature had changed. When I press the Shuffle Play button and my music starts, the button...
2020-02-18 5:01:01 PM
2020-02-21 1:17:14 PM
hokiecolt3418
Regular
864 Views
5 replies
2 likes
Android
Playlists

864 Views
5 replies
2 likes

Folders are not synced correctly

PlanPremiumCountryNetherlandsDeviceMacbook Pro and Samsung Galaxy A6Operating SystemMacOs 10.15, Android 9 My Question or IssueI recently rearranged my playlists in folders. I created a new folder and dragged some playlists from other folders to this...

japie10
Casual Listener
Plan Premium Country Netherlands Device Macbook Pro and Samsung Galaxy A6 Operating System MacOs 10.15, Android 9 My Question or Issue I recently rearranged my playlists in f...
2020-02-20 12:25:51 PM
2020-02-21 11:42:08 AM
Emilia_8
Community Legend
1401 Views
7 replies
1 likes

1401 Views
7 replies
1 likes

Se cuelga la aplicacion

Tengo un Xiaomi Redmi Note 8 Pro y cuando intento agregar una cancion a una playlist, o compartir una cancion, o entrar a opciones de la playlist la aplicacion se me congela y tengo que cerrarlaPlanPremiumPeru DeviceXiaomi Redmi Note 8 ProOperating S...

renzho17
Casual Listener
Tengo un Xiaomi Redmi Note 8 Pro y cuando intento agregar una cancion a una playlist, o compartir una cancion, o entrar a opciones de la playlist la aplicacion se me congela y tengo que cerrarla Pla...
2019-11-12 10:39:27 PM
2020-02-21 7:24:07 AM
velasquezmaicol
Newbie
1693 Views
3 replies
7 likes

1693 Views
3 replies
7 likes

Solved!! Lock Screen Issues: Pausing/Playing

PlanPremiumCountryUSDeviceSamsung Galaxy 9My Question or IssueWhenever I'm playing music, I often pause it at work to listen to coworkers and then quickly resume using either the lock screen menu or the play button on the actual headphones. This was ...

chadley22907
Newbie
Plan Premium Country US Device Samsung Galaxy 9 My Question or Issue Whenever I'm playing music, I often pause it at work to listen to coworkers and then quickly resume using either the lock s...
2019-03-14 4:17:23 PM
2020-02-21 7:21:53 AM
Blurzz89
Newbie
15353 Views
5 replies
2 likes

15353 Views
5 replies
2 likes

Superuser Contribution Songs randomly becoming unavailable, except they're not

PlanPremiumCountryUSADeviceMoto e5 PlayOperating SystemAndroid My Question or Issue Recently, a number of songs have been showing as "unavailable" (greyed out/unclickable) in my playlists. However, if I delete it then search for the same song/artist,...

firebuff101
Roadie
Plan Premium Country USA Device Moto e5 Play Operating System Android My Question or Issue Recently, a number of songs have been showing as "unavailable" (greyed out/unclicka...
2020-02-20 4:52:06 AM
2020-02-20 12:08:39 AM
firebuff101
Roadie
523 Views
2 replies
0 likes

523 Views
2 replies
0 likes

Spotify constantly reconnects with Google Clock

Spotify constantly connects and disconnects with Google Clock, especially when I try to pick a self-made playlist.PlanPremiumCountyPoland DeviceGoogle Pixel XLOperating SystemAndroid 10

BLNK
Casual Listener
Spotify constantly connects and disconnects with Google Clock, especially when I try to pick a self-made playlist. Plan Premium County Poland Device Google Pixel XL Operating System A...
2020-02-11 10:43:33 PM
2020-02-20 8:08:39 PM
hobbss
Music Fan
1281 Views
5 replies
5 likes

1281 Views
5 replies
5 likes

Can Not Add Album's To playlists.

PlanFreeCountryUSADeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't add Album's to playlists. I did what was recommended and cleared the cache and data then reinstalled the app and I still have ...

0503ant
Visitor
Plan Free Country USA Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't add Album's to playlists. I did what was reco...
2020-02-20 6:17:34 PM
2020-02-20 7:28:15 PM
Luan
Spotify Star
268 Views
1 replies
0 likes

268 Views
1 replies
0 likes

Choppy audio while on bluetooth

PlanPremiumCountryFranceDeviceHonor 8x / Bose QC 35 iiOperating SystemAndroid 9 / EMUI 9.1.0 My Question or IssueHi. I'm having issues with my bluetooth audio. It's getting randomly choppy sometimes when I'm listening music on Spotify. It definitely ...

chichag
Newbie
Plan Premium Country France Device Honor 8x / Bose QC 35 ii Operating System Android 9 / EMUI 9.1.0 My Question or Issue Hi. I'm having issues with my bluetooth audio. It's get...
2020-02-20 11:09:30 AM
2020-02-20 2:43:14 PM
DanielTham
Composer
580 Views
1 replies
0 likes

580 Views
1 replies
0 likes

Superuser Contribution No "bass boost" option for Android 10

PlanFreePremiumCountryU.S. DeviceNote 10 Operating SystemAndroid 10 (Q) My Question or IssueI used to have an easy "bass boost" button on a previous phone but since getting the Note 10 with the newest Android version it hasn't been available? Is this...

generalperson16
Casual Listener
Plan FreePremium Country U.S. Device Note 10 Operating System Android 10 (Q) My Question or Issue I used to have an easy "bass boost" button on a previous phone but s...
2020-02-18 2:21:33 PM
2020-02-20 12:36:00 PM
generalperson16
Casual Listener
3712 Views
2 replies
0 likes
Android 10
bass
boost

3712 Views
2 replies
0 likes

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