Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46472 Views
66 replies
25 likes

46472 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879742 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879742 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26837 Views
4 replies
0 likes

26837 Views
4 replies
0 likes

Cobrança de teste não estornada

My Question or IssueO Spotify realizou a cobrança automatica de 10R$ como previsto para o teste da versão premium,porém mesmo após uma semana,tempo de espera recomendado pelo meu banco,esse valor não foi estornado.

user-removed
Visitor
My Question or Issue O Spotify realizou a cobrança automatica de 10R$ como previsto para o teste da versão premium,porém mesmo após uma semana,tempo de espera recomendado pelo meu ba...
2020-01-09 2:16:23 PM
2020-01-09 9:18:51 PM
Bittencourt
Spotify Star
457 Views
1 replies
0 likes

457 Views
1 replies
0 likes

When using skip function on Pixel USB-C earbuds, it plays previous track before skipping

- Family Premium- USA- Pixel 2, Pixel 3, Pixel 4- Android9, Android 10 Every time I'm playing audio and use the skip function with double-tap on the Pixel USB-C headphones, the previous track/episode plays briefly before skipping. Can someone at Spot...

rkw0k
Casual Listener
- Family Premium - USA - Pixel 2, Pixel 3, Pixel 4 - Android9, Android 10 Every time I'm playing audio and use the skip function with double-tap on the Pixel USB-C headphones, t...
2020-01-09 9:09:52 PM
387 Views
0 replies
2 likes

387 Views
0 replies
2 likes

Solved!! Discover Weekly in Stations app thumbs up and down meaning

Hi,I'm new to Spotify (coming from Pandora) and I'm a little lost in the features I see that Discover weekly is present both in the Spotify app and in the Stations app. In the Spotify app there are the heart and dislike buttons, while in the Stations...

zombieagain
Visitor
Hi, I'm new to Spotify (coming from Pandora) and I'm a little lost in the features 😉 I see that Discover weekly is present both in the Spotify app and in the Stations app. In the Spotify app there ...
2020-01-09 5:40:19 PM
2020-01-09 7:36:54 PM
dinomight
Spotify Star
606 Views
1 replies
1 likes

606 Views
1 replies
1 likes

Superuser Contribution No internet connection available - glitchy after switching connections

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9+Operating SystemAndroid Pie My Question or IssueI've been finding that Spotify (seemingly) randomly doesn't start playing between when I'm in my car and at home. I've since realised it's when I'm swi...

canvy
Music Fan
Plan Premium Country Australia Device Samsung Galaxy S9+ Operating System Android Pie My Question or Issue I've been finding that Spotify (seemingly) randomly doesn't start playing b...
2019-12-16 12:21:39 PM
2020-01-09 3:51:44 PM
Peter
Spotify Legend
436 Views
2 replies
1 likes

436 Views
2 replies
1 likes

Superuser Contribution Hexagon Radio by Don Diablo removed

Plan: PremiumCountry: NetherlandsDevice: Samsung Galaxy S7Operating System: Android Oreo My Question or Issue: Does anybody know why the Podcast/Playlist Hexagon Radio by Don Diablo was removed from Spotify on the 1st of January 2020? Thank you!

frohzenair
Visitor
Plan: Premium Country: Netherlands Device: Samsung Galaxy S7 Operating System: Android Oreo My Question or Issue: Does anybody know why the Podcast/Playlist Hexagon Radio by Don Diab...
2020-01-08 5:44:14 PM
2020-01-09 3:51:01 PM
Mario
Spotify Legend
1522 Views
2 replies
1 likes
don diablo
hexagon radio

1522 Views
2 replies
1 likes

Superuser Contribution [Android] Local files won't sync or play

I have a premium account and I can't sync or play local files on my LG V30+ running Android P. I factory reset my phone (this problem was part of why I reset it) and I still can't sync/play local files.

hidininthebush
Music Fan
I have a premium account and I can't sync or play local files on my LG V30+ running Android P. I factory reset my phone (this problem was part of why I reset it) and I still can't sync/play local fil...
2019-12-18 11:13:16 AM
2020-01-09 3:41:42 PM
Peter
Spotify Legend
501 Views
3 replies
0 likes

501 Views
3 replies
0 likes

Superuser Contribution Notifica "Spotify Is trying to play"

PlanPremiumCountryItalyDeviceSamsung J6 2018Operating SystemAndroid 9 (Pie) My Question or IssueBuongiorno a tutti, oggi ho riscontrato un problema con l'app Spotify. Oltre alla classica notifica per la riproduzione musica in corso, è comparso un' al...

Alebosio1107
Newbie
Plan Premium Country Italy Device Samsung J6 2018 Operating System Android 9 (Pie) My Question or Issue Buongiorno a tutti, oggi ho riscontrato un problema con l'app Spotify. ...
2020-01-08 2:49:02 PM
2020-01-09 3:36:20 PM
Mario
Spotify Legend
2361 Views
1 replies
1 likes

2361 Views
1 replies
1 likes

Superuser Contribution Menus Rarely Load

PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid 9 (up to date) My Question or IssueFor YEARS Ive been dealing with an issue where when I try to search for songs or artists from my phone, or access these menu for a song/artist/alb...

efwfwfwfsfsfsas
Newbie
Plan Premium Country US Device Samsung Galaxy S10+ Operating System Android 9 (up to date) My Question or Issue For YEARS Ive been dealing with an issue where when I try to search fo...
2019-12-21 4:54:06 PM
2020-01-09 11:19:39 AM
Xenia
Moderator
426 Views
1 replies
0 likes
bug
loading
never loads

426 Views
1 replies
0 likes

Album art not fully showing

All of a sudden most the songs I have saved on my android head unit are not displaying album art, or sometimes just a partial piece of the art. It's been a clean and download of the songs again and still doesn't work properly.PlanPremiumCountryUkDevi...

Neoflare
Casual Listener
All of a sudden most the songs I have saved on my android head unit are not displaying album art, or sometimes just a partial piece of the art. It's been a clean and download of the songs again ...
2020-01-09 5:31:47 AM
654 Views
0 replies
1 likes

654 Views
0 replies
1 likes

Playlist goes to the top when it's playing a song

PlanPremiumCountryArgentina DeviceOnePlus 7T ProOperating SystemAndroid 10 (Oxygen OS 10) My Question or IssueHello team,I am new to Android so I'm not sure if this is the normal behavior or not, but there are few things I was not able to change and ...

akoller
Visitor
Plan Premium Country Argentina Device OnePlus 7T Pro Operating System Android 10 (Oxygen OS 10) My Question or Issue Hello team, I am new to Android so I'm not sure if this ...
2020-01-09 3:12:49 AM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

Superuser Contribution Android assistant commands

Hi,I'm trying to understand how how to use vocie controls via google assistant with Spotify.I've connected it to google home and Google assitant so thats all working fine. I'm just not sure what commands I can actually use. The instructions on this s...

tmcthree
Visitor
Hi, I'm trying to understand how how to use vocie controls via google assistant with Spotify. I've connected it to google home and Google assitant so thats all working fine. I'm just not sure what ...
2019-09-20 3:29:08 AM
2020-01-08 5:38:47 PM
Guido
Spotify Legend
830 Views
2 replies
0 likes

830 Views
2 replies
0 likes

Superuser Contribution Spotify Logged Me Out, Can't log back in. "You're Offline" On Wifi

PlanPremiumCountryCanadaDeviceGalaxy A5 (2017)Operating SystemAndroid Oreo My Question or IssueI've been randomly logged off my spotify account on my android phone 2 times now and when I try to log back in, it says "You're Offline, Please Check Your ...

manna9991
Casual Listener
Plan Premium Country Canada Device Galaxy A5 (2017) Operating System Android Oreo My Question or Issue I've been randomly logged off my spotify account on my android phone 2 times no...
2020-01-07 6:19:52 PM
2020-01-08 5:26:18 PM
Guido
Spotify Legend
637 Views
1 replies
0 likes
Account
Mobile

637 Views
1 replies
0 likes

Playback stops after 9 seconds

PlanPremiumCountryArgentinaDeviceOnePlus One Operating SystemAndroid 9/10 My Question or IssuePlayback stops after 9 seconds. It occurs very often. I have to restart the phone for it to start playing normally again and then after a while happens agai...

ezeka
Newbie
Plan Premium Country Argentina Device OnePlus One Operating System Android 9/10 My Question or Issue Playback stops after 9 seconds. It occurs very often. I have to restart the...
2020-01-08 4:01:34 AM
364 Views
0 replies
1 likes

364 Views
0 replies
1 likes

I can't change Download Storage Location after this last update.

PlanPremiumCountryBrazilDevice Operating SystemAndroid 4.0 My Question or IssueBefore the last Spotify update, I was able to change the storage location of the music downloads, so I put them on my MicroSD. but now I can't, and I don't have space on m...

Oshael
Visitor
Plan Premium Country Brazil Device Operating System Android 4.0 My Question or Issue Before the last Spotify update, I was able to change the storage location of the music dow...
2020-01-07 8:15:50 PM
418 Views
0 replies
0 likes

418 Views
0 replies
0 likes

Podcasts Play Initially, But Skip Next Time I Try to Listen

PlanPremiumCountryCanadaDeviceGoogle Pixel 3 My Question or Issue I've been having a recurring issue when trying to listen to podcasts. The podcast will be fully downloaded and will begin to play normally. The next time I hit play to continue listeni...

MissKay819
Newbie
Plan Premium Country Canada Device Google Pixel 3 My Question or Issue I've been having a recurring issue when trying to listen to podcasts. The podcast will be fully d...
2020-01-07 6:53:02 PM
307 Views
0 replies
0 likes

307 Views
0 replies
0 likes

Superuser Contribution Android Auto - New Liked Songs System

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10 PlusOperating SystemAndroid My Question or IssueSo it seems that since Spotify changed how the library works, the Android Auto app is not in line with all of the other versions. For example, when I cli...

hamcoremusic
Regular
Plan Premium Country Canada Device Samsung Galaxy S10 Plus Operating System Android My Question or Issue So it seems that since Spotify changed how the library works, the Android Aut...
2019-07-03 1:42:35 PM
2020-01-07 6:09:47 PM
iraklisg
Regular
4318 Views
19 replies
15 likes
Android
android auto
liked songs
new

4318 Views
19 replies
15 likes

Superuser Contribution Spotify doesn´t stay logged in and deletes offline music

Hi there, I recently change phones. Now I have a Huawei P20 Pro. i installed spotify and realized that the app does not keep the login data. Every time I exit the app I have to log in again and download my music again. the app on windows works fin. I...

nilsfeldhaus83
Casual Listener
Hi there, I recently change phones. Now I have a Huawei P20 Pro. i installed spotify and realized that the app does not keep the login data. Every time I exit the app I have to log in again ...
2018-05-31 12:28:14 AM
2020-01-07 4:25:13 PM
Petya
Community Legend
702 Views
2 replies
1 likes

702 Views
2 replies
1 likes

Superuser Contribution I can't share track on Instagram Stories

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0Spotify Version8.5.36.747Instagram Version123.0.0.21.114My Question or IssueI want share track via Instagram Stories but it was missing. My Spotify and Instagram app updati...

MemmyBB
Casual Listener
Plan Premium Country Turkey Device Samsung Galaxy Note 5 Operating System Android 7.0 Spotify Version 8.5.36.747 Instagram Version 123.0.0.21.114 My Question or Issue I want share track ...
2020-01-06 2:01:43 PM
2020-01-07 12:02:28 PM
Guido
Spotify Legend
385 Views
1 replies
0 likes

385 Views
1 replies
0 likes

Superuser Contribution Can't skip songs or pause when screen is locked

When my screen is locked, when I click to wake it up and press skip/pause it doesnt do anything. This also happens when I unlock my screen and drag the top bar down. I actually have to go into the app to be able to change songs and pause etc. This ne...

Emilyjk94
Newbie
When my screen is locked, when I click to wake it up and press skip/pause it doesnt do anything. This also happens when I unlock my screen and drag the top bar down. I actually have to go into the ap...
2019-04-11 2:57:02 PM
2020-01-07 10:32:37 AM
Petya
Community Legend
5110 Views
2 replies
9 likes

5110 Views
2 replies
9 likes

Solved!!Superuser Contribution Notification widget like button issues

I'm using premium on the latest Android P on a Pixel. The like button in the notification widget does not match the state in the app. E.g. If a song is playing that I have already liked, in the app it shows the solid heart as it should, but in the no...

priesh
Visitor
I'm using premium on the latest Android P on a Pixel. The like button in the notification widget does not match the state in the app. E.g. If a song is playing that I have already liked, in ...
2019-08-03 2:27:47 PM
2020-01-07 9:48:01 AM
Peter
Spotify Legend
4943 Views
12 replies
13 likes

4943 Views
12 replies
13 likes

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