Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47444 Views
66 replies
25 likes

47444 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880177 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880177 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26886 Views
4 replies
0 likes

26886 Views
4 replies
0 likes

Adding songs to playlist in mobile app is broken!

Hi! A few days ago I bought a new phone, and today I finally turn on Spotify. Unfortunately, I see a problem, I can not add any song to the playlist (click in the upper right corner of the screen), if I try, the application will hang and I can only g...

Gargamellonidas
Visitor
Hi! A few days ago I bought a new phone, and today I finally turn on Spotify. Unfortunately, I see a problem, I can not add any song to the playlist (click in the upper right corner of the screen), i...
2019-11-16 12:59:47 PM
2019-11-16 8:26:31 PM
Emilia_8
Community Legend
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

How to add to the end of now playing

PlanFree/CountryUSADeviceGalaxy Note 10+Operating SystemAndroid My Question or IssueHow do I add a song/album to the end of what I have playing already? I am listening to an album, and I wanted to add another one to the end. When I go to it, the only...

Donebrasko
Newbie
Plan Free/ Country USA Device Galaxy Note 10+ Operating System Android My Question or Issue How do I add a song/album to the end of what I have playing already? I am listening ...
2019-11-16 8:25:16 PM
159 Views
0 replies
0 likes

159 Views
0 replies
0 likes

Solved!! Error when adding songs to playlists on Android

When adding songs to playlists (on my Android phone), my playlists are not organized the way I organized them in my library. Rather, when adding tracks it seems like my playlists are organized by "recently used". This is quite annoying, illogical and...

ETerna
Newbie
When adding songs to playlists (on my Android phone), my playlists are not organized the way I organized them in my library. Rather, when adding tracks it seems like my playlists are organized by "re...
2019-11-16 1:04:17 PM
2019-11-16 8:23:35 PM
Emilia_8
Community Legend
352 Views
1 replies
0 likes

352 Views
1 replies
0 likes

Infinite Album Glitch

None of the below information is rPlanPremiumCountryMexicoDeviceXiaomi Redmi 4AOperating SystemAndroid Nougat 7.1My Question or IssueFor some reason all albums when i click them the songs start duplicating till the point that the album is basically i...

Yataga
Newbie
None of the below information is r Plan Premium Country Mexico Device Xiaomi Redmi 4A Operating System Android Nougat 7.1 My Question or Issue For some reason all albums when i click them t...
2019-11-16 5:04:55 PM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

spotify claims I'm offline but I am not offline

It's shocking how many threads and online complaints there are about the issue I am experiencing. Basically if I go offline, ever, spotify thinks I'm offline for the rest of time. I want to be able to download songs and go offline, but I can't keep u...

orionbrevin
Visitor
It's shocking how many threads and online complaints there are about the issue I am experiencing. Basically if I go offline, ever, spotify thinks I'm offline for the rest of time. I want to be able t...
2019-11-16 4:11:32 AM
480 Views
0 replies
2 likes
spotify claims I'm offline but I am not offline

480 Views
0 replies
2 likes

Spotify starts playing music after phone calls

Plan - FreeCountry - AustraliaDevice - Google PixelOperating System - Android 9 My Question or IssueI've been listening to Spotify then pause a track and minimise the app. If I receive or make a phone call, once the call is ended, Spotify just starts...

APS1980
Newbie
Plan - Free Country - Australia Device - Google Pixel Operating System - Android 9 My Question or Issue I've been listening to Spotify then pause a track and minimise the app. If I recei...
2018-12-18 11:25:20 PM
2019-11-15 12:52:23 AM
thegov73
Visitor
1191 Views
1 replies
2 likes
Android 9.0
Google Pixel
random start

1191 Views
1 replies
2 likes

Downloading playlist against my will

PlanPremiumCountryGreeceDeviceLG G7fitOperating SystemAndroid 8.1.0 My Question or IssueWhenever i visit my starting page (where all the music i ve recently heard is displayed) spotify decides to follow the recent playlists that i ve heard and then p...

driqhi
Casual Listener
Plan Premium Country Greece Device LG G7fit Operating System Android 8.1.0 My Question or Issue Whenever i visit my starting page (where all the music i ve recently heard is displaye...
2019-11-15 9:55:25 PM
248 Views
0 replies
2 likes

248 Views
0 replies
2 likes

The filter button no longer works. Any fixes for this? It's getting very frustrating

Running the latest version of Android on my galaxy note 9 and I can no longer use the filter button. I have no other apps running, I've reset the app, and the phone, I am not using my blue light filter. I am unwilling to reinstall the app because it ...

ivel33
Casual Listener
Running the latest version of Android on my galaxy note 9 and I can no longer use the filter button. I have no other apps running, I've reset the app, and the phone, I am not using my blue light filt...
2019-11-15 8:35:52 PM
217 Views
0 replies
0 likes

217 Views
0 replies
0 likes

MI TARJETA DE REGALO NO FUNCIONA!!!

Ayer por la noche compré una tarjeta de regalo y me dice "Ocurrió un problema inténtelo más tarde" que puedo hacer? Quiero una solución, llevo horas intentando e intentando.

Joal1
Visitor
Ayer por la noche compré una tarjeta de regalo y me dice "Ocurrió un problema inténtelo más tarde" que puedo hacer? Quiero una solución, llevo horas intentando e intentando.
2019-11-14 6:52:50 PM
2019-11-15 6:17:59 PM
Luan
Spotify Star
1466 Views
1 replies
1 likes

1466 Views
1 replies
1 likes

I can´t creat ore use my owne playlists on mobile

I can´t create or use my owne playlists on my smartphone. I had reinstall the app and restarted my phone. But it´s still not working. At the webbrowser I can create playlist an see them on my phone but can´t use them. Device(Samsung S7)

Stan33
Casual Listener
I can´t create or use my owne playlists on my smartphone. I had reinstall the app and restarted my phone. But it´s still not working. At the webbrowser I can create playlist an ...
2019-11-14 11:32:00 AM
2019-11-15 6:14:44 PM
Luan
Spotify Star
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Constantly forced offline

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemWhatever the current android OS is. My Question or IssueSpotify is unable to stay connected to wifi or data for more than half a song. I have cleared my phone cache, restarted my phone, r...

givemebasicinfo
Casual Listener
Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Whatever the current android OS is. My Question or Issue Spotify is unable to stay connected to wifi or da...
2019-11-15 6:12:56 PM
361 Views
0 replies
1 likes

361 Views
0 replies
1 likes

Solved!! Spotify Voice

PlanPremiumCountryBelgiumDeviceOnePlus 6Operating SystemAndroid 10 - unRooted My Question or IssueI only just today discovered the existence of Spotify Voice (holding the search button in Spotify to activate). Unfortunately this function does not wor...

KennyVl
Regular
Plan Premium Country Belgium Device OnePlus 6 Operating System Android 10 - unRooted My Question or Issue I only just today discovered the existence of Spotify Voice (holding the sea...
2019-11-14 12:58:21 PM
2019-11-15 3:38:18 PM
Luan
Spotify Star
877 Views
3 replies
0 likes

877 Views
3 replies
0 likes

Superuser Contribution mise en veille , arrêt de la musique.

bonjour, j'utilise un galaxy S9 et depuis la nouvelle mise à jour.Spotify s'arrete à chaque fois que mon tellephone se met en veille , je dois le déverouiller pour que la musique redémarre , j'ai essayer de désinstaller l'application et de regarder d...

nv1354
Newbie
bonjour, j'utilise un galaxy S9 et depuis la nouvelle mise à jour. Spotify s'arrete à chaque fois que mon tellephone se met en veille , je dois le déverouiller pour que la musique redémarre...
2019-04-06 4:59:34 PM
2019-11-15 10:51:22 AM
user-removed
Not applicable
85558 Views
8 replies
15 likes

85558 Views
8 replies
15 likes

Music stops playing

PlanPremiumCountryPhilippinesDeviceSamsungOperating SystemAndroid 9One UI 1.1 My Question or IssueOffline/saved music stops/pauses playing but shows that its still playing in the app and notification, this happens a few time in an hour, I have a very...

Zyscheriah
Visitor
Plan Premium Country Philippines Device Samsung Operating System Android 9 One UI 1.1 My Question or Issue Offline/saved music stops/pauses playing but shows that its still playing ...
2019-11-15 10:07:19 AM
277 Views
0 replies
1 likes

277 Views
0 replies
1 likes

Solved!! Spotify Connect Volume Issue for Android

PlanPremiumCountryUSDeviceKeyocera E6810Operating SystemAndroid 7, Windows, Mac My IssueRecently, whenever Spotify Connect connects from my phone to either one of my computers, the volume in Spotify drops from 100% to whatever the phone's media volum...

gabe927
Newbie
Plan Premium Country US Device Keyocera E6810 Operating System Android 7, Windows, Mac My Issue Recently, whenever Spotify Connect connects from my phone to either one of my computer...
2019-11-14 9:17:30 PM
2019-11-15 4:59:37 AM
Luan
Spotify Star
491 Views
1 replies
0 likes

491 Views
1 replies
0 likes

Bug Report Android on Samsung

Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓

MattixNow
Newbie
Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓
2019-11-14 9:29:56 PM
2019-11-15 4:45:05 AM
Luan
Spotify Star
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Solved!! Playlist radio sucks after the recent updates

Is it just me or did Spotify completely mess up the playlist radio feature with the recent updates? A few weeks ago I made a post here regarding the Playlist Radio feature was missing from the Windows client. They fixed this after a week or two but n...

herpladerp
Music Fan
Is it just me or did Spotify completely mess up the playlist radio feature with the recent updates? A few weeks ago I made a post here regarding the Playlist Radio feature was missing from t...
2019-01-31 11:59:14 AM
2019-11-14 5:50:40 PM
yetixhunting
Casual Listener
4594 Views
3 replies
12 likes

4594 Views
3 replies
12 likes

Solved!! Will turning playlist download toggle to off remove songs from the phone?

Hi, will turning playlist download toggle to off remove songs from the phone thus freeing up storage? Thanks. PlanPremium Operating SystemAndroid

edison90
Casual Listener
Hi, will turning playlist download toggle to off remove songs from the phone thus freeing up storage? Thanks. Plan Premium Operating System Android
2019-11-10 1:02:30 PM
2019-11-14 4:40:22 PM
edison90
Casual Listener
1154 Views
3 replies
0 likes
Android

1154 Views
3 replies
0 likes

[Android] Music image is blank

PlanPremium (Family plan) CountryBrasilDeviceSM-G530H (Samsung Galaxy Prime Duos)Operating SystemAndroid 4.4.4 My Question or Issue [1] Music banner is not appearing correctly, most part of the image is blank.[1] music banner = image that appears in ...

MiniDarkOF
Casual Listener
Plan Premium (Family plan) Country Brasil Device SM-G530H (Samsung Galaxy Prime Duos) Operating System Android 4.4.4 My Question or Issue [1] Music banner is...
2019-11-14 10:23:38 AM
313 Views
0 replies
0 likes
4.4.4
Android

313 Views
0 replies
0 likes

Saving an Album

PlanPremiumCountryUKDeviceSamsung S8, Samusng Tablet A6, PCOperating SystemWindows 10 My Question or IssueIn the past I have saved full Almums to "Albums", this is logical to me. I also have "Playlists" in Playlists. Now I cant seem to save an Album ...

BulldogGuy
Visitor
Plan Premium Country UK Device Samsung S8, Samusng Tablet A6, PC Operating System Windows 10 My Question or Issue In the past I have saved full Almums to "Albums", this is logical to...
2019-11-14 10:03:24 AM
210 Views
0 replies
0 likes

210 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts