Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46906 Views
66 replies
25 likes

46906 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879853 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879853 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26853 Views
4 replies
0 likes

26853 Views
4 replies
0 likes

Superuser Contribution Spotify Connections notification and battery drain when using Navigation through Google Maps

Plan: PremiumCountry: UKDevice: OnePlus 6tOperating System: Android PieSpotify Version: 8.5.20.857 I've been using Google Maps for navigation for some time with no issues. However, over the past few days whenever I start to use Navigation, I immediat...

StringyMCFC
Regular
Plan: Premium Country: UK Device: OnePlus 6t Operating System: Android Pie Spotify Version: 8.5.20.857 I've been using Google Maps for navigation for some time with no issue...
2019-08-28 12:19:08 PM
2019-10-01 5:30:34 PM
RB800
Newbie
1198 Views
4 replies
3 likes

1198 Views
4 replies
3 likes

Solved!!Superuser Contribution Spotify silently crashes when the phone is locked

PlanPremium (Student)CountryIreland DeviceSamsung S8Operating SystemAndroid 9 My Question or IssueThis issue has only begun recently, and previously Spotify worked perfectly on the phone for 18 months. Every now and then when my phone is locked Spoti...

nuncidvides
Casual Listener
Plan Premium (Student) Country Ireland Device Samsung S8 Operating System Android 9 My Question or Issue This issue has only begun recently, and previously Spotify worked per...
2019-07-16 1:52:38 PM
2019-10-01 2:19:34 PM
Peter
Spotify Legend
24196 Views
12 replies
8 likes

24196 Views
12 replies
8 likes

Superuser Contribution Spotify se met en pause

Bonjour, J'ai un soucis, mon Spotify se met en pause tout seul 10 sec environ après que l'écran se soit mis en veille. J'écoute en bluetooth sur les "air pods" de samsung (je ne me souviens plus le nom) ou sur mon Beats Studio 3 ou bien en filaire av...

Titix9
Casual Listener
Bonjour, J'ai un soucis, mon Spotify se met en pause tout seul 10 sec environ après que l'écran se soit mis en veille. J'écoute en bluetooth sur les "air pods" de samsung (je ne me souviens ...
2019-09-16 10:53:41 AM
2019-10-01 8:33:16 AM
Katerina
Spotify Legend
7509 Views
7 replies
3 likes

7509 Views
7 replies
3 likes

Spotify will not work unless wifi is on.

PlanPremiumCountryUSADeviceMotorola E6 + Motorola E4Operating SystemAndroid 9 My Question or IssueAfter the recent 2 updates the app started to lag. Then on the 28th update ultimately stopped working during transit and would not play or load anything...

Ectopoop
Casual Listener
Plan Premium Country USA Device Motorola E6 + Motorola E4 Operating System Android 9 My Question or Issue After the recent 2 updates the app started to lag. Then on the 28th update u...
2019-09-30 8:24:05 PM
2019-10-01 1:52:35 AM
dev24
Regular
488 Views
3 replies
0 likes

488 Views
3 replies
0 likes

Spotify stopping between newly added album tracks

Hi All Having a problem whereby Spotify keeps pausing/stopping between album tracks on newly added albums to my library. The track will play and then stop without moving to the next next track. Any suggestions as I have tried the settings for gapless...

mattwarren74
Visitor
Hi All Having a problem whereby Spotify keeps pausing/stopping between album tracks on newly added albums to my library. The track will play and then stop without moving to the next next tra...
2019-09-30 12:56:46 PM
2019-09-30 12:56:59 AM
osornios
Spotify Star
216 Views
1 replies
1 likes

216 Views
1 replies
1 likes

Spotify for Android keeps disconnecting from Chromecast

PlanPremiumCountryUSADeviceSamsung GalaxyOperating SystemAndroid My Question or IssueSpotify will disconnect randomly from Chromecast. Well, not exactly randomly. Seems to happen at the end of song, or one time it was the end of playlist. Have follow...

zendodeb
Regular
Plan Premium Country USA Device Samsung Galaxy Operating System Android My Question or Issue Spotify will disconnect randomly from Chromecast. Well, not exactly randomly. Seems to ha...
2019-09-23 3:07:21 AM
2019-09-30 6:25:33 PM
martynaudio
Visitor
1038 Views
1 replies
5 likes

1038 Views
1 replies
5 likes

[Android TV] Oreo Sony TV enters a single "K" whenever a search is started

PlanPremiumCountryUSDeviceSony Bravia 900fOperating SystemAndroid TV Oreo My Question or IssueSince the Oreo update (which thankfully fixed the stuttering/crashing issues) brought with it a new issue: Every time I go to enter a search using the onscr...

_27_
Regular
Plan Premium Country US Device Sony Bravia 900f Operating System Android TV Oreo My Question or Issue Since the Oreo update (which thankfully fixed the stuttering/crashing issues) br...
2019-09-26 2:11:55 AM
2019-09-30 5:31:24 PM
_27_
Regular
233 Views
1 replies
1 likes

233 Views
1 replies
1 likes

1gb user data

PlanPremiumDeviceNokia 3.2Operating SystemAndroid 9 My Question or Issue1+ GB of "user data" (not cache or playlists)Can't move to SD card. Tried deleting all app data, but it reappears on login. Need the space for actual useful things.

haavindSpotify
Newbie
Plan Premium Device Nokia 3.2 Operating System Android 9 My Question or Issue 1+ GB of "user data" (not cache or playlists) Can't move to SD card. Tried deleting all ap...
2019-09-30 2:26:29 PM
333 Views
0 replies
0 likes

333 Views
0 replies
0 likes

Superuser Contribution Spotify crashing on Galaxy 9

Good afternoon, I've seen other posts like my own. My app has been crashing for the past 2 months. It seems to be a bluetooth issue since it is my bluetooth devices that keep dropping (BT earbuds, car connection, JamBox, and Google Mini all affected)...

NightMonkey
Visitor
Good afternoon, I've seen other posts like my own. My app has been crashing for the past 2 months. It seems to be a bluetooth issue since it is my bluetooth devices that keep dro...
2019-07-16 11:41:30 PM
2019-09-30 1:47:42 PM
Petya
Community Legend
265 Views
1 replies
0 likes

265 Views
1 replies
0 likes

Superuser Contribution Spotify doesn't register that I have premium

Recently I began to download a ton of titles from audiobooks but after a while (when I had only 9.800 from 13.500 titles left to download) Spotify began to bug around. All of a sudden it didn't download anymore. Instead everytime I went online a litt...

Temriss
Visitor
Recently I began to download a ton of titles from audiobooks but after a while (when I had only 9.800 from 13.500 titles left to download) Spotify began to bug around. All of a sudden it didn't downl...
2019-07-19 7:51:51 AM
2019-09-30 12:28:24 PM
Petya
Community Legend
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

Superuser Contribution New interface sucks, go back or lose my money

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Impek
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-07-26 11:45:35 AM
2019-09-30 12:06:11 PM
Petya
Community Legend
222 Views
1 replies
0 likes

222 Views
1 replies
0 likes

Superuser Contribution Problem with daily mixes

Hi. I use free plan (Pocophone F1 - Android 9.0 - Poland). It looks weird. My daily mixes doesn't want to update. I've tried all suggestions (clear cache, memory, uninstall and install app one more time, I've also liked and disliked some song regular...

Rockslave
Visitor
Hi. I use free plan (Pocophone F1 - Android 9.0 - Poland). It looks weird. My daily mixes doesn't want to update. I've tried all suggestions (clear cache, memory, uninstall and install app one more t...
2019-07-26 10:51:03 PM
2019-09-30 11:58:53 AM
Petya
Community Legend
245 Views
1 replies
0 likes

245 Views
1 replies
0 likes

Superuser Contribution App crashes on anroid phone when i am pressing on the 3 dots.

PlanPremiumCountry DeviceBlackview 9600Operating SystemAndroid 9.0My Question or IssueBasically what the title sais, when i am trying to see more song options or more options for a playlist and i am pressing on the 3 dots, my app simply crashes every...

Dominik_
Visitor
Plan Premium Country Device Blackview 9600 Operating System Android 9.0 My Question or Issue Basically what the title sais, when i am trying to see more song options or more options f...
2019-09-27 4:06:29 PM
2019-09-30 10:35:19 AM
Petya
Community Legend
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

Superuser Contribution Song downloads

Unable to only download certain songs from and album and have it saved in the album section so i can access it easier. Instead I'm having to download the whole album which is annoying. @spotify sort this please !

JrBeatz
Casual Listener
Unable to only download certain songs from and album and have it saved in the album section so i can access it easier. Instead I'm having to download the whole album which is annoying. @spotify sort ...
2019-09-27 7:49:12 PM
2019-09-30 10:31:03 AM
Petya
Community Legend
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Superuser Contribution Playlists Disappeared in Library Menu aftet Update

PlanPremiumCountryTürkiyeDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueSpotify has been freezing last couple days so I decided to update. However, podcast and playlist section disappeared from library. There are only 5 section...

potifurk
Newbie
Plan Premium Country Türkiye Device Samsung Galaxy S10 Operating System Android 9 My Question or Issue Spotify has been freezing last couple days so I decided to update. However, pod...
2019-09-28 2:19:32 PM
2019-09-30 10:05:22 AM
Petya
Community Legend
840 Views
1 replies
0 likes
disappear
Premium
Update

840 Views
1 replies
0 likes

Storage problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy issue is why Spotify the music app is taking so much space than any other music app even i...

Neerajb2000
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My issu...
2019-09-29 7:33:36 PM
2019-09-30 7:05:10 AM
Rene01
Community Legend
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

Solved!! Android Auto albums playing in alphabetical order

PlanPremiumCountryAustraliaDeviceGoogle Pixel 3Operating SystemAndroid v9 My Question or IssueWhen playing from Andriod Auto, selecting a saved album the tracks start playing in alphabetical order, not the album order and from what I can tell it star...

Kevin789
Regular
Plan Premium Country Australia Device Google Pixel 3 Operating System Android v9 My Question or Issue When playing from Andriod Auto, selecting a saved album the tracks start playing...
2019-08-06 10:42:33 AM
2019-09-30 5:14:55 AM
PF93
Visitor
2906 Views
10 replies
7 likes

2906 Views
10 replies
7 likes

Equalizer lag

Hello. I was using the equalizer for a sound improvement and while I chose the bass version it had always this little half a second lag in the beginning of the song when the equalizer wasn't on and then it boomed up. Annoying little feature that come...

tomppis
Newbie
Hello. I was using the equalizer for a sound improvement and while I chose the bass version it had always this little half a second lag in the beginning of the song when the equalizer wasn't on and t...
2017-03-29 6:49:22 PM
2019-09-30 4:15:03 AM
user-removed
Not applicable
539 Views
1 replies
0 likes

539 Views
1 replies
0 likes

Add album to playlist is gone from my mobile options

I wanted to add a new album to my account as a playlist and it looks like Spotify took away that convenience from my mobile app.It is not the first time y'all have taken away features that we're good. You keep thinking that you're improving the UI by...

SaveTargetAs
Casual Listener
I wanted to add a new album to my account as a playlist and it looks like Spotify took away that convenience from my mobile app. It is not the first time y'all have taken away features that we'...
2019-09-27 2:53:54 PM
2019-09-29 11:44:26 PM
82brighteyes
Regular
439 Views
2 replies
3 likes

439 Views
2 replies
3 likes

Superuser Contribution Android 10 and blurred background

PlanPremiumCountryPolandDeviceOnePlus 7 ProOperating SystemAndroid 10My Question or IssueSo, as you can see bellow my background picture is now blurred. 2 days ago I installed Android 10 on my OnePlus 7 Pro phone and it's started showing blurred back...

spearek
Newbie
Plan Premium Country Poland Device OnePlus 7 Pro Operating System Android 10 My Question or Issue So, as you can see bellow my background picture is now blurred. 2 days ago I installed ...
2019-09-05 3:21:38 PM
2019-09-29 7:33:13 PM
Jnss98b
Regular
3087 Views
3 replies
0 likes

3087 Views
3 replies
0 likes

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