Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62791 Views
68 replies
26 likes

62791 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28569 Views
5 replies
0 likes

28569 Views
5 replies
0 likes

Back button is nonfunctional

PlanPremiumCountry DeviceSamsung Galaxy 10Operating SystemAndroid My Question or Issue The back button doesn't work from the lock screen, from the notification bar, or on any bluetooth connections (i.e. car stereo buttons). I've seen threads about th...

Cvolsen0
Regular
Plan Premium Country Device Samsung Galaxy 10 Operating System Android My Question or Issue The back button doesn't work from the lock screen, from the notification ba...
2019-07-19 7:46:35 PM
718 Views
0 replies
0 likes

718 Views
0 replies
0 likes

Car stereo Bluetooth controls not working.

PlanPremiumCountryUSDeviceOneplus 6Operating SystemAndriod Pie My Question or IssueIt was working perfect about 3 or 4 months ago I updated the app and it hasn't been working since. Skip and pause buttons on the radio work once then they don't work. ...

Rocket09
Casual Listener
Plan Premium Country US Device Oneplus 6 Operating System Andriod Pie My Question or Issue It was working perfect about 3 or 4 months ago I updated the app and it hasn't been working...
2019-07-19 5:02:02 PM
418 Views
0 replies
0 likes

418 Views
0 replies
0 likes

Spotify closing itself for no reason.

PlanFree/PremiumDeviceSamsung Galaxy A3 2017Operating System(Android Oreo) My Question or Issue

user-removed
Visitor
Plan Free/Premium Device Samsung Galaxy A3 2017 Operating System (Android Oreo) My Question or Issue
2019-07-19 10:29:09 AM
358 Views
0 replies
1 likes

358 Views
0 replies
1 likes

Where can I find a playlist with all my downloaded songs?

PlanPremiumCountry DeviceLg G7 ThinqOperating SystemAndroid Oreo My Question or Issue

LR61
Newbie
Plan Premium Country Device Lg G7 Thinq Operating System Android Oreo My Question or Issue
2019-07-18 5:28:18 PM
2019-07-19 7:26:08 AM
badumtss
Composer
555 Views
1 replies
0 likes

555 Views
1 replies
0 likes

How to start a playlist NOT random mode

Hi! I am using Spotify (premium) from Android (in a Xiaomi Mi A1) and when I select a playlist in my library, instead of starting automatically (which would be the desirable), it appears a screen with the details of the list and a big green "Random" ...

arconada27
Visitor
Hi! I am using Spotify (premium) from Android (in a Xiaomi Mi A1) and when I select a playlist in my library, instead of starting automatically (which would be the desirable), it appears a screen wit...
2019-07-19 1:55:24 AM
437 Views
0 replies
1 likes

437 Views
0 replies
1 likes

Spotify design

PlanPremiumCountryIsraelDeviceXioami mi 9seOperating SystemMIUI 10 My Question or IssueI don't like the new design Spotify have now, is there a way I can change it back because it's really not comfortable and I'm paying money for it because I liked t...

ofriK
Casual Listener
Plan Premium Country Israel Device Xioami mi 9se Operating System MIUI 10 My Question or Issue I don't like the new design Spotify have now, is there a way I can change it ba...
2019-07-17 8:51:54 PM
2019-07-19 1:29:49 AM
makmegs
Regular
1118 Views
3 replies
2 likes

1118 Views
3 replies
2 likes

Album list doesn't load (stuck on spinning icon)

I can't see my album list. When I click "album" I got a black screen and the spinning icon, spinning and spinning on and on and on and on... I read a LOT of topics about this issue. Hey Spotify, what are you waiting to fix the problem?? Come on, do s...

dbussiere
Casual Listener
I can't see my album list. When I click "album" I got a black screen and the spinning icon, spinning and spinning on and on and on and on... I read a LOT of topics about this issue. Hey Spot...
2019-07-18 12:57:52 AM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

Superuser Contribution Huawei P30 Pro - in UK but Google play says Spotify not available in region

Hi. I am from the UK, my phone was bought in the UK and Google play and Spotify are registered to the UK. However when I try to download Spotify it says its not available le in my region. I have looked online and can't find a silimar issue.HuaweiP30 ...

Minimissme
Visitor
Hi. I am from the UK, my phone was bought in the UK and Google play and Spotify are registered to the UK. However when I try to download Spotify it says its not available le in my region. I have look...
2019-07-18 12:30:35 AM
1195 Views
0 replies
0 likes
Android
huawei
p30
p30 pro
region
unavailable

1195 Views
0 replies
0 likes

Library gone, everything moved to non alphabetized suggested list

PlanPremiumCountryUSADeviceGalaxy S7 My Question or IssueMy whole library is gone and everything in it has been moved to a non alphabetized suggested list. How do I recover my library the way it was and why did it change?

Bweiner10
Visitor
Plan Premium Country USA Device Galaxy S7 My Question or Issue My whole library is gone and everything in it has been moved to a non alphabetized suggested list. ...
2019-07-17 2:52:01 PM
2019-07-18 9:25:32 PM
bhare
Regular
1184 Views
3 replies
2 likes
alphabetized

1184 Views
3 replies
2 likes

Solved!! Order of different playlists changing

Plan: PremiumCountry: USA Device: Samsung Galaxy S10 My Question or Issue:I don't remember if this happened before the most recent upgrade, but when I play a song on a playlist, spotify pushes that playlist to the top of my list of playlists. I want ...

MatildaOlivier
Visitor
Plan: Premium Country: USA Device: Samsung Galaxy S10 My Question or Issue: I don't remember if this happened before the most recent upgrade, but when I play a song on a playlist...
2019-07-18 6:12:41 PM
2019-07-18 9:07:49 PM
DanifC
Composer
1506 Views
1 replies
0 likes

1506 Views
1 replies
0 likes

Links in podcast show notes are broken because of removed space

PlanFreeUK DeviceSamsung Galaxy S20Operating SystemAndroid 9 On the Android app, there is a link in the show notes for this episode:https://open.spotify.com/episode/7nkaQwYYZw2BXIKPc6wRU1However, because all the spaces have been removed, it goes from...

dbudge
Visitor
Plan Free UK Device Samsung Galaxy S20 Operating System Android 9 On the Android app, there is a link in the show notes for this episode: https://open.spotify.com/episode/7nka...
2019-07-18 7:14:45 PM
695 Views
0 replies
0 likes

695 Views
0 replies
0 likes

Bug/error

Plan: VerizonFree/Premium: FreeCountry: United States Device: Droid Turbo 2Operating System: Android 7.0 My Question or IssueMy issue is when I reopen the apps to check a playlist or look for an artist I get an add that prevents me from accessing my ...

Cringy_Johann
Visitor
Plan: Verizon Free/Premium: Free Country: United States Device: Droid Turbo 2 Operating System: Android 7.0 My Question or Issue My issue is when I reopen the apps to check a pl...
2019-07-17 7:36:04 PM
2019-07-18 3:27:40 PM
Billy-J
Spotify Star
498 Views
1 replies
0 likes
label

498 Views
1 replies
0 likes

Cannot download using cellar

PlanPremiumCountryTaiwanDeviceSony Xperia XZ2 CompactOperating SystemAndroid 9 My Question or IssueDownloading using cellar stopped working since like two weeks ago (latest version), and now it'd say "waiting for ..." until WiFi is connected . Toogli...

AqD
Regular
Plan Premium Country Taiwan Device Sony Xperia XZ2 Compact Operating System Android 9 My Question or Issue Downloading using cellar stopped working since like two weeks ago (latest v...
2019-07-13 4:06:32 PM
2019-07-18 12:35:38 PM
Luan
Spotify Star
2225 Views
13 replies
0 likes

2225 Views
13 replies
0 likes

[Android][Playlists] App no longer organizes info alphabetically. Now done chronologically?

My entire library was playlists and folders organized alphabetically (like, say, a record store). A recent update made the playlists and folders organize chronologically (while desktop remains alphabetically). i.e., the last list or folder accessed o...

grtfldale
Casual Listener
My entire library was playlists and folders organized alphabetically (like, say, a record store). A recent update made the playlists and folders organize chronologically (while desktop remains alphab...
2019-07-16 7:09:57 AM
2019-07-18 10:01:37 AM
Katerina
Spotify Legend
574 Views
1 replies
0 likes
Android
Playlists

574 Views
1 replies
0 likes

"Add to Playlist" is now randomly ordered based on use. Please revert!

When adding a song to a playlist on the latest version of Spotify android, the order of playlists is now sorted by how recently have added to your playlists, instead of just listing them in the order you have them saved in on the sidebar. This makes ...

CommanderAxel
Casual Listener
When adding a song to a playlist on the latest version of Spotify android, the order of playlists is now sorted by how recently have added to your playlists, instead of just listing them in the order...
2019-07-17 10:45:52 PM
458 Views
0 replies
5 likes
add
Playlist History

458 Views
0 replies
5 likes

Sudden UI change

PlanPremiumCountry United StatesDeviceNokia 6.1Operating System9 My Question or IssueI just recently started using spotify, and upon first usage, it had the traditonal UI Iwas accustomed to, from past accounts, and I began downloading songs to add to...

user-removed
Visitor
Plan Premium Country United States Device Nokia 6.1 Operating System 9 My Question or Issue I just recently started using spotify, and upon first usage, it had the trad...
2019-03-07 9:04:58 PM
2019-07-17 8:44:44 PM
arándano
Visitor
2794 Views
4 replies
8 likes

2794 Views
4 replies
8 likes

App gets stuck in offline mode

PlanPremiumCountryUSADeviceSamsung Galaxy S6 Edge+, Sony Xperia XZ2Operating SystemLollipop, Oreo My Question or IssueThis has bugged me for a while and hopefully someone has a solution besides restarting the app. When I leave for work, my phone is c...

JasonStern
Visitor
Plan Premium Country USA Device Samsung Galaxy S6 Edge+, Sony Xperia XZ2 Operating System Lollipop, Oreo My Question or Issue This has bugged me for a while and hopefully someone has...
2019-07-17 7:35:01 PM
917 Views
0 replies
0 likes
4G
4G LTE
wifi

917 Views
0 replies
0 likes

Playback randomly stops - Amazon Fire 7 (2019)

PlanPremiumCountryJapanDeviceAmazon Fire 7 (2019)Operating SystemAmazon Fire / Android My Question or IssueSpotify is unusable as the playback randomly stops. Starts immediately if the the play button is hit again. I've logged out of all other device...

Thudclak
Casual Listener
Plan Premium Country Japan Device Amazon Fire 7 (2019) Operating System Amazon Fire / Android My Question or Issue Spotify is unusable as the playback randomly stops. Starts ...
2019-07-17 4:26:41 AM
2019-07-17 4:48:59 PM
Thudclak
Casual Listener
1232 Views
1 replies
0 likes

1232 Views
1 replies
0 likes

Spotify takes over chromecast when using other apps or devices

PlanPremiumCountrySwedenDeviceOneplus 6, Chromecast, LG OLED.Operating SystemAndroid Oreo My Question or IssueSpotify keeps interrupting other casts on chromecast.

jsprn
Visitor
Plan Premium Country Sweden Device Oneplus 6, Chromecast, LG OLED. Operating System Android Oreo My Question or Issue Spotify keeps interrupting other casts on chromecast. &nbs...
2019-07-17 4:41:05 PM
356 Views
0 replies
1 likes

356 Views
0 replies
1 likes

App crashes all the time & I'm not a fan of the new 'Now Playing' screen

PlanPremiumCountry DeviceKindle Fire 5th Gen (With cyanogen installed)Operating SystemAndroid My Question or IssueUp until now I've been happily using my Kindle Fire 5th Gen in my car mounted to the dash and I have it set up with another app called a...

DaGleese
Visitor
Plan Premium Country Device Kindle Fire 5th Gen (With cyanogen installed) Operating System Android My Question or Issue Up until now I've been happily using my Kindle Fire 5th...
2019-07-17 1:48:12 PM
459 Views
0 replies
1 likes

459 Views
0 replies
1 likes

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