Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
60270 Views
68 replies
26 likes

60270 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28347 Views
5 replies
0 likes

28347 Views
5 replies
0 likes

Album songs shuffled in 'Liked songs'

PlanPremiumCountryUSADeviceGoogle Pixel 3 XLOperating SystemAndroid 9My Question or IssueIn 'Liked Songs', I have a few albums saved (I saved the album as a whole, not song by song), therefore, they were saved in order dictated by the artist/album. H...

Hoapili
Newbie
Plan Premium Country USA Device Google Pixel 3 XL Operating System Android 9 My Question or Issue In 'Liked Songs', I have a few albums saved (I saved the album as a whole, not song by ...
2019-06-20 7:34:05 PM
2019-06-23 4:28:02 PM
megachampp
Newbie
868 Views
1 replies
5 likes

868 Views
1 replies
5 likes

Solved!!Superuser Contribution The autoplay function is not working.

PlanFreeCountryIndiaDeviceHonor 6xOperating SystemAndroid 7.0 My Question or IssueEarlier I would listen to a song that I liked, and a radio of that genre would start once the song ended. Now, I have autoplay on but even if I press the next button, i...

Harushi
Casual Listener
Plan Free Country India Device Honor 6x Operating System Android 7.0 My Question or Issue Earlier I would listen to a song that I liked, and a radio of that genre would start...
2019-06-01 1:04:33 PM
2019-06-23 3:48:59 PM
Mac998
Casual Listener
6782 Views
3 replies
0 likes

6782 Views
3 replies
0 likes

Solved!! The latest update has jumbled up the order of my playlists

PlanPremiumCountryUKMy Question or IssueSince the latest update my playlists are now being sorted by when they were last played, rather than when they were created. I have loads of playlists and I'm struggling to find them when they keep switching ar...

Toasteruprising
Newbie
Plan Premium Country UK My Question or Issue Since the latest update my playlists are now being sorted by when they were last played, rather than when they were created. I have loads of ...
2019-06-20 9:31:39 PM
2019-06-23 3:34:05 PM
daxliniere
Newbie
1080 Views
2 replies
4 likes

1080 Views
2 replies
4 likes

(Help) music turn off and on and off when the screen is off

PlanPremium CountryOriginally from Israel, but currently traveling in Mexico DeviceSamsung Galaxy 8+Operating system Android One UI My Question or IssueHey , my Spotify doing me some problems in the last days, whenever I turn off the screen the music...

user-removed
Visitor
Plan Premium Country Originally from Israel, but currently traveling in Mexico Device Samsung Galaxy 8+ Operating system Android One UI My Question or Issue ...
2019-06-23 3:16:04 PM
278 Views
0 replies
0 likes

278 Views
0 replies
0 likes

new song pauzes

PlanPremiumCountryNLDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueWhen I am listening to playlists, numbers seem to pauze when to start new. After every x-number of songs (it varies every time) I don't hear anything anymore. When...

speedyrobin
Casual Listener
Plan Premium Country NL Device Samsung Galaxy S8 Operating System Android My Question or Issue When I am listening to playlists, numbers seem to pauze when to start new. After every ...
2019-06-23 2:35:12 PM
255 Views
0 replies
2 likes

255 Views
0 replies
2 likes

Can't access Artists since last update

PlanPremiumCountryArgentinaDeviceMoto G6 PlayOperating SystemAndroid Pie My Question or IssueHello Spotify, since your last update this week I can't access 90% of my Artists anymore, they all appear as shown in screenshots. I'm not the only one exper...

santysq
Casual Listener
Plan Premium Country Argentina Device Moto G6 Play Operating System Android Pie My Question or Issue Hello Spotify, since your last update this week I can't access 90% of my Artists ...
2019-06-21 4:03:53 PM
2019-06-23 12:43:55 PM
Shini
Newbie
853 Views
4 replies
2 likes
artist
artists
Update

853 Views
4 replies
2 likes

Shuffle not an option anymore?

Before the newest update, I could press one song that I really wanted to listen to and it would be on shuffle. No problem at all. However, after the update it won't shuffle at all. If I'm listening to my library on shuffle but I really want to hear a...

Stibinstein
Casual Listener
Before the newest update, I could press one song that I really wanted to listen to and it would be on shuffle. No problem at all. However, after the update it won't shuffle at all. If I'm listening t...
2019-06-23 9:46:01 AM
2019-06-23 12:36:12 PM
thangbithit
Newbie
394 Views
1 replies
2 likes

394 Views
1 replies
2 likes

All songs shuffle and play disappeared after latest phone update

PlanPremiumCountryNew Zealand Device Samsung Galaxy 8 My Question or Issue

OlyaT
Casual Listener
Plan Premium Country New Zealand Device Samsung Galaxy 8 My Question or Issue
2019-06-22 7:42:08 AM
2019-06-23 3:35:01 AM
OlyaT
Casual Listener
401 Views
2 replies
1 likes

401 Views
2 replies
1 likes

App is broken on mobile

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S7 Edge I open Spotify. It takes forever to even open. When it finally opens none of the images for albums load. When I select an album it never stops loading. And when I select settings it either n...

Chadwick98
Casual Listener
Plan Premium Country United States Device Samsung Galaxy S7 Edge I open Spotify. It takes forever to even open. When it finally opens none of the images for albums load. When I select a...
2019-06-22 12:54:03 AM
333 Views
0 replies
1 likes

333 Views
0 replies
1 likes

All songs

I would like to listen to all my songs but cant find how to with the new update PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Iansreyem
Newbie
I would like to listen to all my songs but cant find how to with the new update Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating Sy...
2019-06-22 10:18:45 PM
2019-06-22 11:41:09 PM
Evanmccaulley
Casual Listener
404 Views
2 replies
2 likes

404 Views
2 replies
2 likes

Removing from Recently Played

Do I have Spotify Premium and with this new update I don't know how to remove an album from my recently played. If anyone can help me out, I would really appreciate it.

MiGS7
Casual Listener
Do I have Spotify Premium and with this new update I don't know how to remove an album from my recently played. If anyone can help me out, I would really appreciate it.
2019-06-22 2:09:40 AM
2019-06-22 11:24:26 PM
MiGS7
Casual Listener
758 Views
2 replies
2 likes

758 Views
2 replies
2 likes

Missing Sorting Function since Update 8.5.10.774

Premium AccountCountry - GermanyDevice - Xiaomi Pocophone F1Operating System - MIUI Global 10.3.4.0 My Question or IssueSince the last Spotify update to version 8.5.10.774, the sorting feature for playlists is completely missing. Not for the songs in...

Irreversibler
Regular
Premium Account Country - Germany Device - Xiaomi Pocophone F1 Operating System - MIUI Global 10.3.4.0 My Question or Issue Since the last Spotify update to version 8.5.10.774, the ...
2019-06-21 1:29:26 AM
2019-06-22 6:24:43 PM
Irreversibler
Regular
679 Views
2 replies
1 likes

679 Views
2 replies
1 likes

connect to device changes whats playing

PlanPremiumCountry uk Device vodaphone ultra 6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android 6 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I'm playing songs on my phone and try to switch to my sonos one...

user-removed
Visitor
Plan Premium Country uk Device vodaphone ultra 6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android 6 (iOS 10, Android Oreo, Windows 10,etc....
2019-06-22 6:15:38 PM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Solved!! Saving albums doesn't save its songs

PlanPremiumCountryBrazilDeviceLG K8 and Dell Inspiron 15Operating SystemAndroid 6.0 and Windows 10 Home My Question or Issue Recently, both the android app and the desktop app updated (I'm not sure what changed in the desktop version, but now the lib...

MIIstiano
Casual Listener
Plan Premium Country Brazil Device LG K8 and Dell Inspiron 15 Operating System Android 6.0 and Windows 10 Home My Question or Issue Recently, both the android app and the des...
2019-06-20 11:53:22 PM
2019-06-22 5:56:32 PM
user-removed
Not applicable
1410 Views
5 replies
0 likes

1410 Views
5 replies
0 likes

Latest June Android Update Removed Features

PlanPremium CountrySouth Africa DeviceSamsung Galaxy S10+ Operating SystemAndroid Pie My Question or IssueI hate being the kind of customer to complain but the latest June updates have removed some features/funtionality on the app.I prefer seeing all...

InitiatedManx
Newbie
Plan Premium Country South Africa Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue I hate being the kind of customer to complain b...
2019-06-22 4:22:15 PM
520 Views
0 replies
2 likes
Android
app update
Samsung Galaxy S10+

520 Views
0 replies
2 likes

Why are the mentally inept in charge of decision making at Spotify?

When I want to listen to music from a specific artist, I go to the artist page and click the play button. This redirects me to a playlist called "This is (artist)" and that playlist has a few songs spotify picked out for me. I was never asked if I wa...

LoodL
Newbie
When I want to listen to music from a specific artist, I go to the artist page and click the play button. This redirects me to a playlist called "This is (artist)" and that playlist has a few songs s...
2019-06-22 5:12:49 AM
2019-06-22 4:07:40 PM
robertflac
Casual Listener
374 Views
1 replies
0 likes

374 Views
1 replies
0 likes

New UI

PLEASE SWITCH BACK TO THE OLD UI. THIS NEW ONE IS TERRIBLE AND BORDERLINE UNUSABLE

Smoothjazz20
Newbie
PLEASE SWITCH BACK TO THE OLD UI. THIS NEW ONE IS TERRIBLE AND BORDERLINE UNUSABLE
2019-06-22 3:50:06 PM
290 Views
0 replies
2 likes

290 Views
0 replies
2 likes

Searching a saved song

PlanPremiumCountry Czech RepublicDeviceBlackBerry Key2Operating SystemAndroid OreoMy Question or IssueHello,After a recent update (8.5.10.774), I can no longer find a way to search in my saved songs. In Your Library, I can search artists, playlists a...

v6ak
Regular
Plan Premium Country 🇨🇿 Czech Republic Device BlackBerry Key2 Operating System Android Oreo My Question or Issue Hello, After a recent update (8.5.10.774), I can no longer find a way...
2019-06-22 3:09:44 PM
228 Views
0 replies
0 likes

228 Views
0 replies
0 likes

why does the new update make it no longer possible to delete tracks from albums but still save it?

PlanPremiumCountryUS DeviceMoto Z3Operating Systemwhatever they've named the most up to date**bleep** My Question or IssueI can no longer delete some tracks from albums? No right click or left click option to delete tracks exists anymore. I would lik...

bluejaywhey
Casual Listener
Plan Premium Country US Device Moto Z3 Operating System whatever they've named the most up to date**bleep** My Question or Issue I can no longer delete some tracks from...
2019-06-22 2:31:49 PM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

Can't download podcast

PlanPremiumCountryPolandDeviceXiaomi Mi5Operating SystemAndroid My Question or IssueI have problem with downloading podcast episodes. However there's no problem with dowloading music, it's problem only with podcast. I reinstalled app and erased all d...

Mayoi
Newbie
Plan Premium Country Poland Device Xiaomi Mi5 Operating System Android My Question or Issue I have problem with downloading podcast episodes. However there's no problem with dowloadi...
2019-06-22 1:36:14 PM
419 Views
0 replies
0 likes

419 Views
0 replies
0 likes

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