Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46519 Views
66 replies
25 likes

46519 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879775 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879775 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26841 Views
4 replies
0 likes

26841 Views
4 replies
0 likes

Downloaded podcasts won't start

Australia Samsung galaxy S5 I have a premium account but for some reason things I have downloaded won't play offline. What happens is I press play and the episode comes up however it doesn't start. I have uninstalled and reintalled ot numerous times ...

user-removed
Visitor
Australia Samsung galaxy S5 I have a premium account but for some reason things I have downloaded won't play offline. What happens is I press play and the episode comes up however it doesn't start. I...
2019-05-31 9:23:20 AM
280 Views
0 replies
0 likes

280 Views
0 replies
0 likes

No album art (cover) on spotify v1.2.5.3 on android

PlanFree Operating SystemAndroid Gingerbread My Question or IssueIa currently using spotify v1.2.5.3, this is the highest version that can be installed on android 2.3.7 (gingerbread). Previously, album art show without any problem, but starting 2 mon...

hafiz_tahir
Newbie
Plan Free Operating System Android Gingerbread My Question or Issue Ia currently using spotify v1.2.5.3, this is the highest version that can be installed on android 2.3.7 (ginge...
2019-05-30 5:48:54 PM
392 Views
0 replies
0 likes
Android
gingerbread

392 Views
0 replies
0 likes

Solved!!Superuser Contribution If I copy my downloaded songs to a new MicroSD card, do I need to download everything again?

DeviceHuawei Mate 20 LiteOperating System(Android 8.1.0 Hey everyone! I'm gonna buy a new and bigger MicroSD card, so I can store more files and songs.But my question is: Do i need to download my downloaded songs again if I copy my files to my new Mi...

Mauricejuhh14
Newbie
Device Huawei Mate 20 Lite Operating System (Android 8.1.0 Hey everyone! I'm gonna buy a new and bigger MicroSD card, so I can store more files and songs. But my...
2019-05-28 7:35:20 PM
2019-05-30 3:02:17 PM
Guido
Spotify Legend
471 Views
1 replies
0 likes
microSD

471 Views
1 replies
0 likes

Superuser Contribution How many songs has a playlist

PlanPremium familiarCountryEspañaDeviceHuawei P20 proOperating SystemAndroid Oreo My Question or IssueHow can I know how many songs does a playlist have? I used to see it under the name of the playlist. After last actualization, it's no more availabl...

Basilioft
Casual Listener
Plan Premium familiar Country España Device Huawei P20 pro Operating System Android Oreo My Question or Issue How can I know how many songs does a playlist have? I used ...
2019-05-28 5:46:56 PM
2019-05-30 2:59:57 PM
Guido
Spotify Legend
2170 Views
2 replies
0 likes

2170 Views
2 replies
0 likes

Superuser Contribution Layout issue

I have no idea what just happened. I subscribed to Premium a while ago and all of a sudden the layout reverted to the old, awful layout and I have no idea how to get rid of it in favor of the new one. Is this supposed to happen? Now my artist listing...

miskatatonic
Casual Listener
I have no idea what just happened. I subscribed to Premium a while ago and all of a sudden the layout reverted to the old, awful layout and I have no idea how to get rid of it in favor of the new one...
2019-05-22 8:21:19 PM
2019-05-30 2:46:25 PM
Guido
Spotify Legend
522 Views
5 replies
0 likes

522 Views
5 replies
0 likes

Superuser Contribution Issues logging in on phone

PlanPremiumCountry DeviceHuaweiOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cant seem to log in on the app on my phone. I get the log in page open and click sign in but then it pops up that im not online and to connec...

AileeAlouette
Newbie
Plan Premium Country Device Huawei Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cant seem to log in on the app on my phone. I get the l...
2019-05-28 4:06:54 PM
2019-05-30 2:30:20 PM
Guido
Spotify Legend
333 Views
1 replies
1 likes

333 Views
1 replies
1 likes

Superuser Contribution Bug on my Galaxy S10 Spotify App

Bug ReportPlanFreeCountryUKDeviceGalaxy S10+Operating SystemAndroid P My Question or IssueWhen using the app, it works perfectly fine, however, when leaving the app and going back to the app, an add pop-up appears. However, I cannot close this. I can...

JackDemetriou
Regular
Bug Report Plan Free Country UK Device Galaxy S10+ Operating System Android P My Question or Issue When using the app, it works perfectly fine, however, when leaving the app and goi...
2019-05-29 10:45:36 PM
2019-05-30 12:13:26 PM
Guido
Spotify Legend
419 Views
1 replies
0 likes

419 Views
1 replies
0 likes

Android Notification

PlanPremiumCountry DeviceLG G7 ThinQOperating SystemAndroid Oreo My Question or Issuewhen i start to listen to song on other device like my pc, it appears on my cellphone a notification showing whats been played, is there any way to disable that?

Storm927
Newbie
Plan Premium Country Device LG G7 ThinQ Operating System Android Oreo My Question or Issue when i start to listen to song on other device like my pc, it appears on my cellphon...
2019-05-28 1:40:41 AM
2019-05-30 11:18:12 AM
songassistant
Composer
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

Cant find my sccount to close it

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Saddy1001
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
2019-05-28 7:30:45 AM
2019-05-30 11:12:50 AM
songassistant
Composer
292 Views
1 replies
0 likes
For adroid

292 Views
1 replies
0 likes

Solved!! Searching

Family PlanPremiumCountry: Canada DeviceGalaxy S8 My Question or IssueAfter the latest update, i'm unable to search for songs in my playlist. The playlist search bar no longer exists. Just wondering if this is a common issue, if not, how do i fix it?

PIacenta
Newbie
Family Plan Premium Country: Canada Device Galaxy S8 My Question or Issue After the latest update, i'm unable to search for songs in my playlist. The playlist search b...
2019-05-29 3:41:56 PM
2019-05-30 10:18:34 AM
songassistant
Composer
377 Views
1 replies
0 likes

377 Views
1 replies
0 likes

Upgraded to premium and problems started

So I upgraded to premium 5 days ago and all these features stopped working:- I no longer get daily mix playlist, I just have 1 and it hasnt updated since the upgrade- The like/dislike buttons disappeared, I only have the like button now- Whenever I c...

Oh_Man
Newbie
So I upgraded to premium 5 days ago and all these features stopped working: - I no longer get daily mix playlist, I just have 1 and it hasnt updated since the upgrade - The like/dislike buttons dis...
2019-05-30 9:40:50 AM
129 Views
0 replies
0 likes

129 Views
0 replies
0 likes

Podcast List not remembering current episode position

PlanPremium CountryAustralia DeviceMotorola G7 Plus - 2019 Model Operating SystemAndroid 9 Pie My Question or IssueSince a recent update, the podcast list is not working as it used to. It used to be automatically scroll to the current position in the...

Kim001242
Newbie
Plan Premium Country Australia Device Motorola G7 Plus - 2019 Model Operating System Android 9 Pie My Question or Issue Since a recent update, the podcast lis...
2019-05-30 5:22:40 AM
345 Views
0 replies
5 likes

345 Views
0 replies
5 likes

Spotify App (Android) Crashing

My spotify app on my android device keeps crashing and restarting itself constantly. I've tried reinstalling the app several times, logging out of all my devices, but it's still happening. I can't even navigate the app without it restarting every 1-2...

IanFoo
Newbie
My spotify app on my android device keeps crashing and restarting itself constantly. I've tried reinstalling the app several times, logging out of all my devices, but it's still happening. I can't ev...
2019-05-30 4:48:13 AM
214 Views
0 replies
3 likes

214 Views
0 replies
3 likes

Mobile daa is used even when disabled

PlanPremiumCountryNetherlandsDeviceMoto G5 PlusOperating SystemAndroidMy Question or IssueI disable the mobile data but still the app consumes it. I can access/listen/stream to any music so that the mobile data is consumed! This happens only after th...

Maxmegen
Casual Listener
Plan Premium Country Netherlands Device Moto G5 Plus Operating System Android My Question or Issue I disable the mobile data but still the app consumes it. I can access/listen/stream to any ...
2019-05-29 12:44:56 AM
192 Views
0 replies
0 likes
mobile data

192 Views
0 replies
0 likes

Spotify continues to play during phone calls

I have a Pixel 3 XL and every time I receive a phone call while listening to Spotify whether it's on Facebook Messenger or from the phone it self, Spotify continues to play while I talk. In order to stop it from playing I have to continuously close t...

Douglas_09
Newbie
I have a Pixel 3 XL and every time I receive a phone call while listening to Spotify whether it's on Facebook Messenger or from the phone it self, Spotify continues to play while I talk. In order to ...
2019-05-29 10:15:18 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Weird Local Song Bug

PlanPremiumCountryCADeviceSamsung Galaxy S8Operating System(Android 9 Pie)(One UI) My Question or IssueI have local songs that I synced from my computer to my phone. But for some reason sometimes those local songs turn grey. This happens at random an...

Pogogo
Newbie
Plan Premium Country CA Device Samsung Galaxy S8 Operating System (Android 9 Pie)(One UI) My Question or Issue I have local songs that I synced from my computer to my phone. ...
2019-05-29 8:49:10 PM
142 Views
0 replies
0 likes

142 Views
0 replies
0 likes

Chromecast unusable

UK, free account user nexus 6p running android 9 spotify app version 8.5.8.562 chromecast firmware 1.39.154182 Streaming to chromecast from other apps is working fine but Spotify fails every time. I have tried clearing the app data. I've restarted my...

f1she4rs
Casual Listener
UK, free account user nexus 6p running android 9 spotify app version 8.5.8.562 chromecast firmware 1.39.154182 Streaming to chromecast from other apps is working fine but Spotify fails every time. I ...
2019-05-29 4:42:29 PM
209 Views
0 replies
0 likes

209 Views
0 replies
0 likes

Superuser Contribution Cant find my Podcasts

Hello everybody,I got a problem with my podcasts on my Smartphone. So, on my PC, everything is okay, i got the "Podcast"-point on the right side, i can see all my podcasts there. But on my phone, this point simply doesnt exist. I´m only able to searc...

Lerohi
Newbie
Hello everybody, I got a problem with my podcasts on my Smartphone. So, on my PC, everything is okay, i got the "Podcast"-point on the right side, i can see all my podcasts there. But on my phone, t...
2019-05-28 4:08:05 PM
2019-05-29 4:33:23 PM
Jemi
Spotify Legend
481 Views
1 replies
0 likes
bug
problem

481 Views
1 replies
0 likes

Songs stop playing in the middle of the songs then skipping to an unknown playlist

Today I encountered the following issues with Huawei P20 with the most updated version of Spotify. 1) my selected songs were played for several seconds/ minutes then stopped in the middle of the song even though I did not touch any buttons. After try...

NymphTicha
Newbie
Today I encountered the following issues with Huawei P20 with the most updated version of Spotify. 1) my selected songs were played for several seconds/ minutes then stopped in the middle of the song...
2019-05-29 1:44:00 PM
620 Views
0 replies
3 likes

620 Views
0 replies
3 likes

Solved!!Superuser Contribution Spotify crashes the phone

PlanPremiumCountryUKDeviceSamsung s8Operating SystemAndroid P My Question or IssueAfter the new update, the app doesn't launch and was stuck at the loading screen with the spotify logo. Thereafter, I tried closing the app and it bricks my phone up, h...

nicnang
Casual Listener
Plan Premium Country UK Device Samsung s8 Operating System Android P My Question or Issue After the new update, the app doesn't launch and was stuck at the loading screen wit...
2019-05-28 11:25:52 PM
2019-05-29 11:25:37 AM
nicnang
Casual Listener
820 Views
2 replies
0 likes

820 Views
2 replies
0 likes

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