Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47081 Views
66 replies
25 likes

47081 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879963 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879963 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26864 Views
4 replies
0 likes

26864 Views
4 replies
0 likes

Media Controls Not working On Lock Screen

PlanPremiumCountryUSDeviceSamsung Galaxy 10+Operating SystemAndroid 9 My Question or IssueThe Media Controls displayed on my phones lock screen do not work at all. Once I unlock my phone, I am able to change the songs just fine in both the Spotify ap...

N92265
Newbie
Plan Premium Country US Device Samsung Galaxy 10+ Operating System Android 9 My Question or Issue The Media Controls displayed on my phones lock screen do not work at all. Once...
2019-04-17 3:41:19 PM
2019-04-17 3:57:14 PM
Nico
Community Legend
1073 Views
1 replies
0 likes

1073 Views
1 replies
0 likes

Superuser Contribution Spotify spinnt

Guten Morgen, ich habe seit 2 Tagen das Problem das mein Huawei P20 im Mini Clubman 2018 zwar die Lieder abspielt, ich kann aber weder ein Lied vor noch zurück seppen. (Bei anderen Handys z.B S7 geht es). Ich wollte jetzt mein Handy an mein Laptop pe...

Calli95
Casual Listener
Guten Morgen, ich habe seit 2 Tagen das Problem das mein Huawei P20 im Mini Clubman 2018 zwar die Lieder abspielt, ich kann aber weder ein Lied vor noch zurück seppen. (Bei anderen Handys z....
2019-04-10 8:15:20 AM
2019-04-17 3:21:20 PM
Guido
Spotify Legend
1438 Views
3 replies
0 likes

1438 Views
3 replies
0 likes

Android data usage

Issues resolved by chatting to support. Thanks

Misterskiff
Newbie
Issues resolved by chatting to support. Thanks
2019-04-17 1:43:17 PM
691 Views
0 replies
0 likes

691 Views
0 replies
0 likes

Behind the Lyrics & BT Problem

Hello, I've had issues with my Spotify since the last app update.1. The "Behind the Lyrics" setting can not be disabled. The point is no longer in the menu. Is that a mistake or normal?2. Since the last update, the app does not automatically open and...

Alsuna
Newbie
Hello, I've had issues with my Spotify since the last app update. 1. The "Behind the Lyrics" setting can not be disabled. The point is no longer in the menu. Is that a mistake or norma...
2019-04-17 12:27:20 PM
254 Views
0 replies
1 likes

254 Views
0 replies
1 likes

Spotify works badly in 4g

PlanPremium for familyCountry ItalyOperating System(Android Pie) My Question or IssueIt's been a long time since I have this problem on any android device I use. When I use wifi connection spotify works fine but, when the wifi is disable and I use th...

lordthefrank-it
Casual Listener
Plan Premium for family Country Italy Operating System (Android Pie) My Question or Issue It's been a long time since I have this problem on any android device I use. When I use ...
2019-04-10 9:32:01 AM
2019-04-17 12:08:35 PM
lordthefrank-it
Casual Listener
301 Views
2 replies
0 likes

301 Views
2 replies
0 likes

How can i see ALL Playlists in Windows App like in iphone or Andoid app?

How can i see ALL Playlists in Windowes App like in iphone or Andoid app? In the Android or iPhona App i can see in the Biblothek ALL Songs, Albums and all Playlists. But in trhe weird damned Windows App i couldnt see all Playlists together and i don...

Renegat
Casual Listener
How can i see ALL Playlists in Windowes App like in iphone or Andoid app? In the Android or iPhona App i can see in the Biblothek ALL Songs, Albums and all Playlists. But in trhe wei...
2019-04-17 11:05:38 AM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

Superuser Contribution Shuffle & repeat turn on with every app restart

PlanFamily PremiumCountryUSADeviceGoogle Pixel 2 Operating SystemAndroid 9 My Question or IssueShuffle & repeat turn everytime I restart my phoneTHIS IS DRIVING ME INSANE I HAVE TRIED ALL SOLUTIONS POSTED ONLINESTOP IT OR I WILL STOP PAYING FOR SPOT

cclifford81
Regular
Plan Family Premium Country USA Device Google Pixel 2 Operating System Android 9 My Question or Issue Shuffle & repeat turn everytime I restart my phone THIS IS DRIVING ME...
2019-04-04 7:20:06 PM
2019-04-17 10:49:14 AM
Guido
Spotify Legend
356 Views
3 replies
0 likes

356 Views
3 replies
0 likes

Superuser Contribution Spotify Connect shows active listening on devices on different networks

PlanPremiumCountryCanadaDevicePixel 3LG G4Razer phoneWindows desktopsOperating SystemAndroid 8.1.0 (Oreo) - RazerAndroid 9 (Pie) - Pixel 3Windows 7Windows 10 My Question or IssueDuring the weekdays while my partner is using his phone (Razer) he will ...

Zombnom
Casual Listener
Plan Premium Country Canada Device Pixel 3 LG G4 Razer phone Windows desktops Operating System Android 8.1.0 (Oreo) - Razer Android 9 (Pie) - Pixel 3 Windows 7 Windows 10 My Que...
2019-04-05 5:06:57 PM
2019-04-17 10:44:36 AM
Guido
Spotify Legend
1136 Views
4 replies
0 likes
Spotify Connect Desktop

1136 Views
4 replies
0 likes

Superuser Contribution Your recommendation are really, really, really bad..

PlanPremiumCountryFranceDevice Samsung s8Operating SystemAndroid 9.0 My Question or Issue Hi spotify, since the last update, I can't get any more the "playlist recently listened" suggestion in my home screen, I have 20 suggestions, and each suggestio...

Fishbrain77
Newbie
Plan Premium Country France Device Samsung s8 Operating System Android 9.0 My Question or Issue Hi spotify, since the last update, I can't get any more the "playlist re...
2019-04-15 7:56:49 AM
2019-04-17 10:15:04 AM
Guido
Spotify Legend
844 Views
3 replies
0 likes

844 Views
3 replies
0 likes

Just Got a Google Home and...

I intend to use it primarily for Spotify. However, when I play Spotify on the Google Home, my girlfriend can't seem to play on her phone. We're on the Premium Duo plan, so we should both be able to listen on each of our device, yeah? AFAIK, I've only...

kimydesorensen
Newbie
I intend to use it primarily for Spotify. However, when I play Spotify on the Google Home, my girlfriend can't seem to play on her phone. We're on the Premium Duo plan, so we should both be able to l...
2019-04-17 8:39:53 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

All songs option not available

PlanPremiumCountryIndiaDeviceNokia 7 plusOperating SystemAndroid Pie My Question or IssueI don't see all songs option on my android device anymore .The same is available on my iPad and my PC. I wonder if this is recent UI change that hasn't rolled on...

user-removed
Visitor
Plan Premium Country India Device Nokia 7 plus Operating System Android Pie My Question or Issue I don't see all songs option on my android device anymore .The same is availa...
2019-04-17 8:33:28 AM
455 Views
0 replies
1 likes
All songs not available
missing features

455 Views
0 replies
1 likes

Why are my Editor's Picks playlists in the home screen different in my android app and windows app?

PlanPremiumCountryIndiaDevicePoco F1Operating SystemAndroid 9 Pie My Question or Issue Why are my Editor's Picks playlists different in my android app and windows app?The windows playlists are more relevant to me than the android ones.

Dannyvpm
Newbie
Plan Premium Country India Device Poco F1 Operating System Android 9 Pie My Question or Issue Why are my Editor's Picks playlists different in my android app and windows app? ...
2019-03-05 6:04:59 PM
2019-04-17 8:05:45 AM
vivek2151995
Newbie
997 Views
3 replies
0 likes

997 Views
3 replies
0 likes

Media buttons

How to fix media buttons not working on gs9 ???

Grantdringman
Newbie
How to fix media buttons not working on gs9 ???
2019-04-17 4:36:09 AM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Superuser Contribution No metadata on the cars display when connected via bluetooth

PlanPremiumCountryGermany DeviceOneplus 6TOperating SystemAndroid 9 My Question or Issue:There is no metadata on the cars display when connected via bluetooth. I have searched the previous posts and tried reinstalling, relogging, repairing and so on....

dori3
Casual Listener
Plan Premium Country Germany Device Oneplus 6T Operating System Android 9 My Question or Issue: There is no metadata on the cars display when connected via bluetooth....
2019-04-03 1:20:51 PM
2019-04-17 4:31:44 AM
0jpey_fe3-qfh
Newbie
916 Views
3 replies
1 likes

916 Views
3 replies
1 likes

Android smartwatch app automatically saving songs without me saying to

PlanPremiumCountryUSADeviceSamsung Gear Active Smartwatch My Question or IssueI'm listening to music on my watch using Wifi, not on offline mode, and with the "Download" option in my library turned off. Yet, every time I listen to a song and pull up ...

kr16
Newbie
Plan Premium Country USA Device Samsung Gear Active Smartwatch My Question or Issue I'm listening to music on my watch using Wifi, not on offline mode, and with the "Download" option i...
2019-04-17 2:12:27 AM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

I lost my charged music on my phone (but not on my pc) when I left premium to free version

PlanFree after PremiumCountryBelgiumDeviceHuaweiOperating SystemAndroid My Question or IssueI lost my charged music on my phone (but not on my pc) when I left premium to free version. I can read my charged music on the pc (full tracks without any adv...

benoit170
Casual Listener
Plan Free after Premium Country Belgium Device Huawei Operating System Android My Question or Issue I lost my charged music on my phone (but not on my pc) when I left premium to free...
2019-04-15 9:45:12 PM
2019-04-16 11:07:46 PM
Bittencourt
Spotify Star
404 Views
3 replies
0 likes
user

404 Views
3 replies
0 likes

Spotify bluetooth streaming problems

PlanPremiumCountryUkDeviceSamsung Galaxy S8Operating systemAndroid Streaming through bluetooth is causing spotify to pause for a few seconds, silently, continue counting up on track lapse time then go back to where it left off and continue. It does i...

Paul_Parry
Casual Listener
Plan Premium Country Uk Device Samsung Galaxy S8 Operating system Android Streaming through bluetooth is causing spotify to pause for a few seconds, silently, continue counting up on ...
2019-04-16 9:03:14 PM
980 Views
0 replies
4 likes
Bluetooth streaming

980 Views
0 replies
4 likes

My "artists" disappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceHuawei P10 liteOperating SystemAndroidMy Question or IssueToday I started Spotify and apparently I go...

PeacePigeon
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Huawei P10 lite Operating System An...
2019-03-08 1:27:58 PM
2019-04-16 8:35:11 PM
david_verschoor
Newbie
715 Views
2 replies
4 likes

715 Views
2 replies
4 likes

Return report.

PlanFree/PremiumCountry Device(Huawei Honor)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAccidentally pressed "Report Explicit Content". Can I cancel it?

LogiC3
Newbie
Plan Free/Premium Country Device (Huawei Honor) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Accidentally pressed "Report Explicit Conten...
2019-04-05 8:30:32 PM
2019-04-16 7:02:19 PM
ElainaD
Composer
1368 Views
1 replies
0 likes

1368 Views
1 replies
0 likes

Solved!! [Playlists] View all Playlist Followers

PlanPremiumCountry Singapore Device(Macbook Air 2015)Operating System(OSX Yosemite) My Question or Issue Dear Spotify, I have been experiencing my songs in a playlist skipping the first 5s and the last 5s whenever I press next or it automatically loo...

kristyay
Casual Listener
Plan Premium Country Singapore Device (Macbook Air 2015) Operating System (OSX Yosemite) My Question or Issue Dear Spotify, I have been experiencing m...
2019-04-16 4:20:51 PM
2019-04-16 5:03:14 PM
Nico
Community Legend
734 Views
5 replies
0 likes

734 Views
5 replies
0 likes

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