Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50909 Views
66 replies
25 likes

50909 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881551 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881551 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27285 Views
4 replies
0 likes

27285 Views
4 replies
0 likes

No like/dislike button on artist radio, is this normal?

PlanPremiumCountry USADeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueAccording to (https://support.spotify.com/us/using_spotify/features/spotify-radio/) there should be a like/dislike button when listening through a radio sta...

DukeGamma
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue According to (https://support.spotify.com/us/using_spotify/features/sp...
2018-12-03 9:32:06 PM
2019-04-07 8:44:06 AM
DirtySink
Newbie
3856 Views
14 replies
7 likes
dislike
like
Radio

3856 Views
14 replies
7 likes

Superuser Contribution Compartilhamento no Stories do Instagram indisponível

PlanPremiumCountryBrazil Device(Moto Z2 Play)Operating System(Android Oreo) My Question or IssueOi! Mesmo com o aplicativo do Spotify e do Instagram totalmente atualizados, não aparece pra mim a opção de compartilhar músicas no Storires do Instagram....

paulo_scosta
Casual Listener
Plan Premium Country Brazil Device (Moto Z2 Play) Operating System (Android Oreo) My Question or Issue Oi! Mesmo com o aplicativo do Spotify e do Instagram totalmente at...
2018-08-14 12:33:27 AM
2019-04-07 6:13:40 AM
Dntx
Music Fan
27288 Views
23 replies
25 likes

27288 Views
23 replies
25 likes

Unable to log in because I'm "offline"

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueTwice in the past week I've been randomly logged out of Spotify (the issue may be related to changing SIM cards while travelling, but I can't confirm)...

dougald94
Newbie
Plan Premium Country Australia Device Samsung Galaxy S7 Operating System Android 8.0.0 My Question or Issue Twice in the past week I've been randomly logged out of Spotify (the issue...
2019-04-07 5:40:53 AM
361 Views
0 replies
0 likes

361 Views
0 replies
0 likes

Spotify Green Wheel Loading

PlanPremiumCountryUnited statesDeviceNote 9Operating SystemAndroid pie My Question or IssueWhen I go to click on a artist in my library and then turn my screen off or go to home and go back to spotify I get an infinite green circle. If I go backwards...

Robbier6
Casual Listener
Plan Premium Country United states Device Note 9 Operating System Android pie My Question or Issue When I go to click on a artist in my library and then turn my screen off or...
2019-04-07 3:18:32 AM
2019-04-07 3:28:52 AM
Robbier6
Casual Listener
796 Views
1 replies
0 likes

796 Views
1 replies
0 likes

Galaxy Watch S2 can't find spotify in galaxy store

I have a Galaxy Watch S2 and it can't find Spotify in the Galaxy app store. How do I fix it?

asimpsonsoccer
Newbie
I have a Galaxy Watch S2 and it can't find Spotify in the Galaxy app store. How do I fix it?
2019-04-07 2:37:11 AM
575 Views
0 replies
1 likes

575 Views
0 replies
1 likes

Spotify Now Playing/Full Screen only shows song title and not the artist. Plus, weird album art zoom

PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid 9 PieCar2019 Honda Accord Hybrid EXMy Question or IssueI am wondering if anyone else has this issue? The Now Playing screen has strangely cropped and zoomed portion of the album art and it ...

robmoreno335
Newbie
Plan Premium Country USA Device Pixel 2 XL Operating System Android 9 Pie Car 2019 Honda Accord Hybrid EX My Question or Issue I am wondering if anyone else has this issue? The Now Playing...
2019-04-07 1:19:12 AM
1310 Views
0 replies
0 likes
Accord
album art
Android
android auto
fullscreen
Honda
Now playing
Spotify
Zoom

1310 Views
0 replies
0 likes

Coloured Notifications

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemEMUI 9 My Question or IssueRecently, I've noticed that my Spotify notifications aren't coloured based on the song's cover art, which is a feature I'm quite fond of. In the two screen...

OwenPWeston
Casual Listener
Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System EMUI 9 My Question or Issue Recently, I've noticed that my Spotify notifications aren't coloured based on t...
2019-04-06 12:51:16 AM
517 Views
0 replies
0 likes

517 Views
0 replies
0 likes

Spotify will randomly START playing a song if it's running on the background

PlanPremiumCountryBrasil DeviceSamsung j7 prime Operating SystemAndroid 7.0 My Question or IssueSpotify decided that if its on the background it will randomly START playing whatever song it was playing before. I can be typing some form into chrome an...

Peterowsky
Casual Listener
Plan Premium Country Brasil Device Samsung j7 prime Operating System Android 7.0 My Question or Issue Spotify decided that if its on the background it will random...
2019-04-06 9:23:46 PM
286 Views
0 replies
0 likes

286 Views
0 replies
0 likes

Saved songs don't appear under Artist

Starting a couple of months ago whenever I sort my saved songs by artist the songs don't show up. The more songs I gave saved the more likely it is to happen. Sometimes if I go back and forth a dozen or so times they'll show up but on artists that I ...

Wickedbubba
Newbie
Starting a couple of months ago whenever I sort my saved songs by artist the songs don't show up. The more songs I gave saved the more likely it is to happen. Sometimes if I go back and forth a dozen...
2019-04-06 7:08:49 PM
319 Views
0 replies
0 likes

319 Views
0 replies
0 likes

Selecting a device before hitting play

When using the mobile app, do you always have to hit "play" before selecting a device? (Cast device specifically). There seems to be an overlay that pops up when something is playing and that is where you can select a device to play music to. But I c...

tylerdegraaf
Casual Listener
When using the mobile app, do you always have to hit "play" before selecting a device? (Cast device specifically). There seems to be an overlay that pops up when something is playing and tha...
2019-04-06 6:51:15 PM
260 Views
0 replies
2 likes

260 Views
0 replies
2 likes

how to report a type error?

PlanPremiumCountry Australia Device Android My Question or IssueWish to report a type error in Yusaf/Cat Steven's Matthew and Son album. The song "Baby get your head **bleep** on" says 'sereo version' instead of sterio version.

Rara_35
Regular
Plan Premium Country Australia Device Android My Question or Issue Wish to report a type error in Yusaf/Cat Steven's Matthew and Son album. The song "Baby get your hea...
2019-04-06 6:05:20 PM
341 Views
0 replies
0 likes

341 Views
0 replies
0 likes

No connection on 4G/LTE but after restart i do

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S9+Operating SystemAndroid 8.0.0 My Question or IssueMy issue is that for some reason after a period not using my Spotify app and then opening it, it will say i have no internet connection on my 4...

Chuckie1992
Casual Listener
Plan Premium Country The Netherlands Device Samsung Galaxy S9+ Operating System Android 8.0.0 My Question or Issue My issue is that for some reason after a period not using my Spotif...
2019-04-06 3:57:28 PM
2019-04-06 4:16:21 PM
Chuckie1992
Casual Listener
336 Views
2 replies
0 likes

336 Views
2 replies
0 likes

Solved!! Peek at song error

When I'm listening to music I will get an error which makes the album go white and says I have to have premium to peek at the next song, while I have premium. I also can't tap on the text or properly see it. PlanPremiumCountryNetherlandsDeviceWiko U ...

mxnxn
Regular
When I'm listening to music I will get an error which makes the album go white and says I have to have premium to peek at the next song, while I have premium. I also can't tap on the text or properly...
2019-04-06 1:24:16 PM
2019-04-06 4:14:22 PM
Nico
Community Legend
794 Views
1 replies
0 likes

794 Views
1 replies
0 likes

Superuser Contribution randomly switching to a different playlist

PlanPremium StudentCountryUSADevicePC Destktop and Laptop and iPhone--all my devicesOperating SystemWindows 10, iPhone My Question or IssueSpotify keeps switching to a different (the same every time) playlist after every song of the current playlist ...

lgum
Casual Listener
Plan Premium Student Country USA Device PC Destktop and Laptop and iPhone--all my devices Operating System Windows 10, iPhone My Question or Issue Spotify keeps switching to a differ...
2019-04-05 5:50:57 PM
2019-04-06 2:08:57 PM
Guido
Spotify Legend
13517 Views
1 replies
2 likes

13517 Views
1 replies
2 likes

Superuser Contribution Android Lockscreen full screen artwork and controls

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemAndroid 9 Pie My Question or IssueWhilst using the facial recognition and 'Smart lock screen notifications' feature, Spotify music controls on the lock screen are unusable without fi...

Toboggan
Casual Listener
Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System Android 9 Pie My Question or Issue Whilst using the facial recognition and 'Smart lock screen notifications...
2019-04-05 5:02:01 PM
2019-04-06 1:50:27 PM
Guido
Spotify Legend
3603 Views
3 replies
0 likes

3603 Views
3 replies
0 likes

Superuser Contribution My Android phone won't connect to my pc via private wifi.

Hi, Since a few week when I want to play music with Spotify via wifi and use my mobile phone (a Wileyfox Swift2 with Android 8.1) as a remote controle, it is unable to connect to my HTPC (and my other PC) through my home wifi. The only device that I ...

LeonDriessen
Newbie
Hi, Since a few week when I want to play music with Spotify via wifi and use my mobile phone (a Wileyfox Swift2 with Android 8.1) as a remote controle, it is unable to connect to my HTPC (an...
2019-04-05 5:05:59 PM
2019-04-06 1:15:46 PM
Guido
Spotify Legend
395 Views
1 replies
0 likes

395 Views
1 replies
0 likes

Save an album, individual songs won't save any more

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7 Ive been using spotify for a few years now with no major issues on the phone app, but ever since the library selection style was changed in a recent update, I find that when I save albums, the individua...

Igboo
Newbie
Plan Premium Country Canada Device Samsung Galaxy S7 Ive been using spotify for a few years now with no major issues on the phone app, but ever since the library selection style was cha...
2019-04-05 12:59:41 AM
2019-04-06 12:40:09 PM
roem
Casual Listener
1101 Views
1 replies
3 likes

1101 Views
1 replies
3 likes

Superuser Contribution Bring back My Library Artists!

It seems impossible to create playlists or queue up songs without access to my saved songs in Artist view. The new update that removed it is absurd as most people I know scroll through their artist anytime they're listening to music or creating playl...

cmcrich2
Regular
It seems impossible to create playlists or queue up songs without access to my saved songs in Artist view. The new update that removed it is absurd as most people I know scroll through their artist a...
2019-04-04 4:41:16 AM
2019-04-06 12:13:00 PM
roem
Casual Listener
1330 Views
2 replies
5 likes
artists
Artists list
Artists View
Update

1330 Views
2 replies
5 likes

Superuser Contribution New look of Spotify When you are open song

PlanPremiumCountryBulgariaDeviceHuawei p20 proOperating SystemAndroid The new look of Spotify is ugly please help to get the old one

Kartofo
Newbie
Plan Premium Country Bulgaria Device Huawei p20 pro Operating System Android The new look of Spotify is ugly please help to get the old one
2019-04-04 12:28:59 AM
2019-04-06 11:13:50 AM
Guido
Spotify Legend
518 Views
1 replies
1 likes

518 Views
1 replies
1 likes

Superuser Contribution Certain songs show up in my playlist but the song wont play

PlanFreeCountryUSADeviceHuawei Honor 6X and Windows computerOperating SystemWindows 10 and Android version 7.0 My Question or IssueI have been using Spotify for a long time now, about a few years, and for the past year certain songs are showing in my...

bilairacipher
Newbie
Plan Free Country USA Device Huawei Honor 6X and Windows computer Operating System Windows 10 and Android version 7.0 My Question or Issue I have been using Spotify for a long time n...
2019-04-04 8:50:40 PM
2019-04-06 10:57:44 AM
Guido
Spotify Legend
554 Views
1 replies
0 likes

554 Views
1 replies
0 likes

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