Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50908 Views
66 replies
25 likes

50908 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881545 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881545 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27284 Views
4 replies
0 likes

27284 Views
4 replies
0 likes

Spotify hijacks bluetooth headphone commands intended for another app.

Plan: PremiumCountry: USDevice: Moto ZOperating System: Android 8.0My Question or IssueI'm new to Spotify premium, and have found that it downloads huge amounts of data, and I can't use the internet at work. So, until I can download my Spotify librar...

themountinman
Casual Listener
Plan: Premium Country: US Device: Moto Z Operating System: Android 8.0 My Question or Issue I'm new to Spotify premium, and have found that it downloads huge amounts of data, and ...
2019-03-13 3:15:41 PM
2019-03-13 12:08:55 AM
themountinman
Casual Listener
761 Views
2 replies
0 likes

761 Views
2 replies
0 likes

Can't use bluetooth controls

The bluetooth controls won't work anymore (can't skip songs).I have to open the app on my phone ( galaxy s9 ) to manually hit " skip ". I had to stop using Spotify in my car.Also, can't skip songs on my phone lock screen. The app crash all the time i...

Beetlejuice13
Casual Listener
The bluetooth controls won't work anymore (can't skip songs). I have to open the app on my phone ( galaxy s9 ) to manually hit " skip ". I had to stop using Spotify in my car. Als...
2019-03-07 3:09:11 AM
2019-03-13 6:27:55 PM
user-removed
Not applicable
7909 Views
15 replies
19 likes

7909 Views
15 replies
19 likes

Solved!! Displaying artwork on lockscreen

PlanPremiumCountrySpainDeviceSamsung Galaxy S8Operating SystemAndrioid 9.0 "Pie" My Question or IssueOn my old phone, about a year ago, I always had the album/track artwork displaying as the wallpaper of my lockscreen, and I'm really missing that. I'...

GA_Magnum
Visitor
Plan Premium Country Spain Device Samsung Galaxy S8 Operating System Andrioid 9.0 "Pie" My Question or Issue On my old phone, about a year ago, I always had the album/track artwork d...
2019-03-13 5:48:52 PM
2019-03-13 6:04:26 PM
xoholo
Composer
2075 Views
1 replies
0 likes

2075 Views
1 replies
0 likes

Superuser Contribution Can't download songs since update

PlanPremiumCountryGermanyDeviceLG G5Operating SystemAndroid My Question or Issue Since the last two updates, Spotify isn't really working for me anymore. IIt started with crashing and canceling my downloads saying my storage is full, which it wasn't ...

GLDnRoostR
Visitor
Plan Premium Country Germany Device LG G5 Operating System Android My Question or Issue Since the last two updates, Spotify isn't really working for me anymore. IIt st...
2019-03-12 2:50:44 AM
2019-03-13 5:05:10 PM
Jemi
Spotify Legend
1186 Views
1 replies
0 likes

1186 Views
1 replies
0 likes

Superuser Contribution Daily mixes showing on Samsung Galaxy phone but not on Lenovo tablet

PlanFreeCountry DeviceSamsung Galaxy 8, Lenovo Tab 4 10Operating SystemAndroid My Question or Issue Daily mixes appear in my phone, but not in my tablet. The tablet app does recognize that I've been listening to the daily mixes in my listening histor...

rlempel
Casual Listener
Plan Free Country Device Samsung Galaxy 8, Lenovo Tab 4 10 Operating System Android My Question or Issue Daily mixes appear in my phone, but not in my tablet. The&n...
2019-03-05 10:12:20 PM
2019-03-13 3:31:55 PM
rlempel
Casual Listener
512 Views
5 replies
0 likes

512 Views
5 replies
0 likes

Solved!! Adding your own music

PlanPremiumCountryAustralia Device Samsung Galaxy 9Operating System Android Oreo, Windows 10,etc.) My Question or IssueHi all, How do you add your own music to your account? I've added some of my own music using my pc but on my phone, the songs are g...

MattWilliam
Regular
Plan Premium Country Australia Device Samsung Galaxy 9 Operating System Android Oreo, Windows 10,etc.) My Question or Issue Hi all, How do you...
2019-03-12 11:41:53 AM
2019-03-13 3:18:55 PM
MattWilliam
Regular
3209 Views
4 replies
0 likes

3209 Views
4 replies
0 likes

'Made for you' gone

PlanPremiumOperating SystemAndroid My Question or IssueThe made for you option is gone since the latest update. There's no daily mixes and weekly mixes. I searched in the app but couldn't find the option anywhere.

Pranav_Pala
Casual Listener
Plan Premium Operating System Android My Question or Issue The made for you option is gone since the latest update. There's no daily mixes and weekly mixes. I searched in the app...
2019-03-13 2:42:24 PM
2019-03-13 3:17:48 PM
Bittencourt
Spotify Star
1624 Views
3 replies
0 likes

1624 Views
3 replies
0 likes

Artists/Albums not showing entries that correspond to songs inside my library

PlanPremiumIndia Device(Pixel 2 XL)Operating System(Android Pie) The first three screenshorts are from my Pixel 2 XL (Android Phone). If you see the first 2 screenshots, no Artists or Albums appear under their respective tabs. Meanwhile, if you check...

user-removed
Visitor
Plan Premium India Device (Pixel 2 XL) Operating System (Android Pie) The first three screenshorts are from my Pixel 2 XL (Android Phone). If you see the first 2 screenshots, n...
2019-03-13 2:35:19 PM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

Superuser Contribution Spotify won't play the next song

PlanPremiumCountrySwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8.0.0 My Question or IssueIf I search for an artist and open "all songs" and select the song I want to listen at. When the song has come to the end spotify just loop the selected s...

Seventhson88
Visitor
Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System Android 8.0.0 My Question or Issue If I search for an artist and open "all songs" and select the song I want to l...
2019-03-12 7:24:24 AM
2019-03-13 2:24:48 PM
Jemi
Spotify Legend
428 Views
1 replies
0 likes

428 Views
1 replies
0 likes

Trouble with downloading

PlanPremiumCountrySweden DeviceHuawei Y6 2018Operating SystemAndroid 8.0.0 My Question or IssueI have problems with downloading music. I have a 128 GB SD card that should be more than enough for the music i want to download to it. The download settin...

annikasterner
Visitor
Plan Premium Country Sweden Device Huawei Y6 2018 Operating System Android 8.0.0 My Question or Issue I have problems with downloading music. I have a 128 GB SD card that sho...
2019-03-13 1:34:57 PM
228 Views
0 replies
0 likes

228 Views
0 replies
0 likes

Why am i not able to play certain songs?

Premium Country India DeviceXiaomiOperating SystemAndroid Marshmallow My Question or IssueHi, i am a premium user from India. As soon as i got the news that spotify had just launched here i went straight to it, used it for a couple of days and then g...

Abhimanyu
Visitor
Premium Country India Device Xiaomi Operating System Android Marshmallow My Question or Issue Hi, i am a premium user from India. As soon as i got the news that...
2019-03-13 1:11:10 PM
2019-03-13 1:28:56 PM
xoholo
Composer
475 Views
1 replies
1 likes
Unplayable songs

475 Views
1 replies
1 likes

Solved!! Can't play the song

As the picture there why i can't play the music in my spotify?

LouiSz-
Newbie
As the picture there why i can't play the music in my spotify?
2019-03-13 11:12:40 AM
2019-03-13 1:03:21 PM
xoholo
Composer
595 Views
1 replies
0 likes

595 Views
1 replies
0 likes

Account logged out and locked out afters battery dies

PlanPremiumCountryBelgiumDeviceSony Z5 CompactOperating SystemAndroid latestMy Question or IssueAs in headline. After the battery dies, starting phone up again, no way to log in except after reinstalling the app. Apparently this is an old issue, but ...

arnew
Newbie
Plan Premium Country Belgium Device Sony Z5 Compact Operating System Android latest My Question or Issue As in headline. After the battery dies, starting phone up again, no way to log in exc...
2019-03-13 9:34:42 AM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Unsave all the Song from an Album in One Click Doesn't Work Anymore

After the new update, when I delete my downloaded file (for example, an album, which automatically makes all songs from that album added to the Saved Song list), I cannot unsave all the songs except do it manually for each songs, previously I only ne...

ham111
Casual Listener
After the new update, when I delete my downloaded file (for example, an album, which automatically makes all songs from that album added to the Saved Song list), I cannot unsave all the songs e...
2019-03-13 9:04:41 AM
686 Views
0 replies
2 likes
album
saved song

686 Views
0 replies
2 likes

Corrupted bluetooth control after last update

Something got bad after the last spotify update: previously when establishing a bluetooth connection with my car the music automaticlly started. i was able to skip tracks forth and back with the car control keys instantly. now after the last update i...

serkT21
Casual Listener
Something got bad after the last spotify update: previously when establishing a bluetooth connection with my car the music automaticlly started. i was able to skip tracks forth and back with...
2019-03-05 8:26:30 AM
2019-03-12 11:51:29 PM
serkT21
Casual Listener
2039 Views
4 replies
6 likes

2039 Views
4 replies
6 likes

Spotify stops playing?

PlanPremiumCountryAustralia DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueHi all, Just recently, Spotify will sometimes stop playing. Sometimes when my phone locks, sometimes just out of the blue. So I have to hit play to resume ...

MattWilliam
Regular
Plan Premium Country Australia Device Samsung Galaxy S9 Operating System Android My Question or Issue Hi all, Just recently, Spotify will sometimes stop playing....
2019-03-12 11:37:59 AM
2019-03-12 4:53:07 PM
verflucht88
Casual Listener
45196 Views
4 replies
9 likes

45196 Views
4 replies
9 likes

Solved!! Google assistent

Hello premium user here in Sweden here I just got my new Samsung s10 plus and decided to start trying to use Google assistent with my spotify account. However i cant get it to start playing music it opens the app and search the artist and/or song nam...

Daanne
Regular
Hello premium user here in Sweden here I just got my new Samsung s10 plus and decided to start trying to use Google assistent with my spotify account. However i cant get it to start...
2019-03-12 2:45:43 PM
2019-03-12 4:12:07 PM
Daanne
Regular
6483 Views
8 replies
0 likes

6483 Views
8 replies
0 likes

Which music service will you be switching to now that Spotify sucks?

PlanPremiumCountryU.S.DeviceSamsung Galaxy S6 My Question or IssueSpotify is pulling a snapchat. They went from one of my favorite apps to a steaming pile of garbage not worth paying for with this new update. Looks like I'll be finding another music ...

mrdudethedude
Casual Listener
Plan Premium Country U.S. Device Samsung Galaxy S6 My Question or Issue Spotify is pulling a snapchat. They went from one of my favorite apps to a steaming pile of garbage not worth pa...
2019-03-10 4:37:55 AM
2019-03-12 4:00:58 PM
Heyjerry
Regular
931 Views
1 replies
0 likes

931 Views
1 replies
0 likes

Solved!! no app on galaxy watch?

PlanPremiumCountryAustraliaDeviceGalaxy watchMy Question or IssueHelp! I can't find the spotify app in galaxy apps!? What am I doing wrong? Is it only in the US?

Livinonbonjovi
Visitor
Plan Premium Country Australia Device Galaxy watch My Question or Issue Help! I can't find the spotify app in galaxy apps!? What am I doing wrong? Is it only in the US?
2019-03-12 10:15:00 AM
2019-03-12 12:11:10 PM
Mantisentil
Community Legend
1062 Views
1 replies
0 likes

1062 Views
1 replies
0 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen? Because my homescreen widget requires this to work properly. I whitelisted ...

user-removed
Visitor
Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Pie My Question or Issue How to keep the Spotify notification permanently in the notif...
2019-03-12 11:08:13 AM
755 Views
0 replies
1 likes

755 Views
0 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts