Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47677 Views
66 replies
25 likes

47677 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880277 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880277 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26901 Views
4 replies
0 likes

26901 Views
4 replies
0 likes

I still see ads even though I got premium

PlanPremiumCountry lithuaniaDeviceOneplus 6Operating SystemOxygenis 9.0.4 My Question or Issue When im listening to slipknot i see some festival video ad in the background(instead of album art or whatever supposed to be there). If i dont touch the sc...

testusername321
Casual Listener
Plan Premium Country lithuania Device Oneplus 6 Operating System Oxygenis 9.0.4 My Question or Issue When im listening to slipknot i see some festival video ad in the bac...
2019-03-05 4:03:13 PM
2019-03-06 2:02:46 PM
Bittencourt
Spotify Star
453 Views
3 replies
0 likes

453 Views
3 replies
0 likes

Android auto - albums refuse to load

I'm having an issue despite the latest updates where when trying to browse the 'Your Library' > 'Albums' section in my Seat Leon via android auto on my Samsung S8 plus, that it constantly and perpetually shows the loading spinning circle for albums, ...

logix922
Casual Listener
I'm having an issue despite the latest updates where when trying to browse the 'Your Library' > 'Albums' section in my Seat Leon via android auto on my Samsung S8 plus, that it constantly and perp...
2019-01-09 3:10:25 PM
2019-03-06 1:51:12 PM
stefirby
Newbie
2627 Views
9 replies
6 likes
android auto

2627 Views
9 replies
6 likes

Solved!!Superuser Contribution You took away my personal alarms

PlanPremium My Question or Issue I used to be able to use my own playlist to wake up to but now u have to use one of the premade playlists. That **bleep**ing sucks. Fix it .

CyberYuggoth
Casual Listener
Plan Premium My Question or Issue I used to be able to use my own playlist to wake up to but now u have to use one of the premade playlists. That **bleep**ing sucks. Fix it .
2019-03-03 7:36:47 AM
2019-03-06 12:02:49 PM
Katerina
Spotify Legend
486 Views
1 replies
1 likes

486 Views
1 replies
1 likes

Artist not loading

PlanPremiumCountry United KingdomDeviceWileyfox SwiftOperating SystemNougat 7.1.2 My Question or IssueWhen I go onto my saved music and choose a certain artist some artists never load any of the songs/albums and I'm left with a black screen. Some loa...

Marka233
Casual Listener
Plan Premium Country United Kingdom Device Wileyfox Swift Operating System Nougat 7.1.2 My Question or Issue When I go onto my saved music and choose a certain artist s...
2019-02-26 9:39:33 PM
2019-03-06 11:21:44 AM
Theusualtype
Regular
905 Views
3 replies
7 likes

905 Views
3 replies
7 likes

Solved!!Superuser Contribution Can't play song on repeat

PlanFreeCountry IndiaDeviceSamsung Galaxy C7 proOperating SystemAndroid 8.0 My Question or Issue In the app on android phone, there is no option of repeat in the now playing window or in the menu on upper right side of the app.

Gorikadha
Casual Listener
Plan Free Country India Device Samsung Galaxy C7 pro Operating System Android 8.0 My Question or Issue In the app on android phone, there is no option of repeat in the no...
2019-03-02 3:36:18 AM
2019-03-06 11:11:42 AM
Katerina
Spotify Legend
9432 Views
6 replies
1 likes

9432 Views
6 replies
1 likes

Spotify App crashes constantly on Android 8.0 LG G7

PlanPremiumCountry SpainDeviceLG G7 ThinQ Operating SystemAndroid Oreo 8.0 My Question or IssueMy Smartphone LG G7 keeps crashing every few seconds. This has never happened before, but last month has been terrible. I cant use the app on the go on my ...

tonyarias
Newbie
Plan Premium Country Spain Device LG G7 ThinQ Operating System Android Oreo 8.0 My Question or Issue My Smartphone LG G7 keeps crashing every few seconds. This has never ...
2019-03-06 9:56:22 AM
999 Views
0 replies
4 likes
app crashes
Crash Android
LG G7 ThinQ
OREO

999 Views
0 replies
4 likes

Mi cuenta de Spotify esta extremadamente lenta

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium- FamiliarCountryColombiaDeviceLG G6 - H871 AT&TOperating System( Android 8.0.) My Question or Issue Yo tengo Spotify hac...

Gustavitofaja
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium- Familiar Country Colombia Device LG G6 - H871 AT&T Oper...
2019-03-06 7:07:12 AM
10353 Views
0 replies
26 likes

10353 Views
0 replies
26 likes

Solved!! Problem with my smartwatch

PlanPremiumCountryMexico DeviceSamsung Gear S3Operating SystemAndroid Oreo My Question or Issue I download Spotify on my watch, in settings/playback I got two options (stream on wifi or remote) when I chose remote it doesn't matter if it connected vi...

user-removed
Visitor
Plan Premium Country Mexico Device Samsung Gear S3 Operating System Android Oreo My Question or Issue I download Spotify on my watch, in settings/playback I got tw...
2019-03-05 8:22:21 AM
2019-03-06 5:21:11 AM
Noah
Spotify Star
1138 Views
1 replies
0 likes
bluetooth
Gear S3

1138 Views
1 replies
0 likes

Switch from Video to Behind the Lyrics

PlanPremium CountryPhilippines DeviceLG Q6Operating SystemAndroid Oreo My Question or Issue Is there a way to switch from the video uploaded by the artist back to Behind the Lyrics or just the regular playing tab? If not I hope they make an option fo...

mahylz111
Newbie
Plan Premium Country Philippines Device LG Q6 Operating System Android Oreo My Question or Issue Is there a way to switch from the video uploaded by the ar...
2019-03-06 3:39:27 AM
2019-03-06 4:35:46 AM
AcousticGrover
Gig Goer
397 Views
1 replies
0 likes

397 Views
1 replies
0 likes

Loud ads in Australia

I'm in Australia on android. Ads are loud across the board and I dunno if it's just the loudness but they seem to have way more higher frequencies than the song. The treble is so annoying, it's like having compressed air blowing your eardrums out. Fr...

FelixCited
Newbie
I'm in Australia on android. Ads are loud across the board and I dunno if it's just the loudness but they seem to have way more higher frequencies than the song. The treble is so annoying, it's like ...
2019-03-05 7:54:13 AM
2019-03-06 1:35:13 AM
AcousticGrover
Gig Goer
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

My Autoplay isn't working

PlanPremiumCountry USADeviceSamsung J7 Prime + Dell Laptop Operating SystemAndroid + Windows 10 My Question or IssueFor a while now, both my phone and my laptop will not autoplay other music after the last song in the album or playlist has played. Af...

Karen1004
Casual Listener
Plan Premium Country USA Device Samsung J7 Prime + Dell Laptop Operating System Android + Windows 10 My Question or Issue For a while now, both my phone and my lapt...
2019-03-05 3:04:27 AM
2019-03-06 1:00:45 AM
Karen1004
Casual Listener
770 Views
3 replies
0 likes

770 Views
3 replies
0 likes

No play queue

PlanFreeCountry IndiaDeviceOneplus 5TOperating SystemAndroid 9 My Question or IssueThere is no play queue button anywhere on the menu or now playing screen

crazefury
Newbie
Plan Free Country India Device Oneplus 5T Operating System Android 9 My Question or Issue There is no play queue button anywhere on the menu or now playing screen
2019-03-03 6:18:11 PM
2019-03-05 11:55:28 PM
Bittencourt
Spotify Star
635 Views
1 replies
0 likes
play queue missing

635 Views
1 replies
0 likes

Superuser Contribution Trouble with daily mix

Plan: Free/PremiumDevice: NVIDIA Shield My Question or IssueNo Daily Mix. Daily mix working fine on Android Samsung phone. It was working on my old Android TV Box. I replaced my old Android box with NVIDIA Shield. Logged into my account and No Daily ...

nealhayden
Regular
Plan: Free/Premium Device: NVIDIA Shield My Question or Issue No Daily Mix. Daily mix working fine on Android Samsung phone. It was working on my old Andr...
2019-02-19 11:04:03 PM
2019-03-05 11:17:45 PM
nealhayden
Regular
643 Views
2 replies
0 likes

643 Views
2 replies
0 likes

Not available in my country but PC is fine?

I am unable to Download Spotify on my Android but i am able to use Spotify perfectly fine on a PC PS4 and on the TV and i was curious if there was anyway to get around this.

hawktamer
Casual Listener
I am unable to Download Spotify on my Android but i am able to use Spotify perfectly fine on a PC PS4 and on the TV and i was curious if there was anyway to get around this.
2019-03-04 1:59:23 AM
2019-03-05 4:21:02 PM
hawktamer
Casual Listener
615 Views
2 replies
0 likes

615 Views
2 replies
0 likes

Many artists like the goo goo dolls, Led Zepplin are not available on Spotify India

PlanPremiumCountry INDIADeviceOne PlusOperating SystemAndroid My Question or IssueMany artists like the Goo Goo dolls, Led Zepplin are not available on Spotify India, what should i do ? I really need these artists on spotify moreover i just subscribe...

PunitG
Casual Listener
Plan Premium Country INDIA Device One Plus Operating System Android My Question or Issue Many artists like the Goo Goo dolls, Led Zepplin are not available on Spotify I...
2019-03-04 10:48:08 AM
2019-03-05 1:56:04 PM
Brunelicia
Community Legend
340 Views
1 replies
0 likes

340 Views
1 replies
0 likes

Superuser Contribution "you discovered" page don't go away

i had a premium account that finished and i didn't renewed. now I have a screen that keeps on coming back although i try to dismiss it (not now) that say:" "you discovered a premium feature!" Can't have anything else on the screen.PlanFreeCountry Isr...

Dinala01
Casual Listener
i had a premium account that finished and i didn't renewed. now I have a screen that keeps on coming back although i try to dismiss it (not now) that say:" "you discovered a premium feature!" C...
2019-02-19 8:53:07 AM
2019-03-05 12:58:29 PM
Peter
Spotify Legend
771 Views
3 replies
0 likes

771 Views
3 replies
0 likes

Will not refresh from now playing or when turning on screen.

PlanPremiumCountryUS DeviceSamsung Galaxy S7Operating SystemAndroid * My Question or Issue Any music saved onto my phone will not refresh the song list after I open the now playing window and try to go back to the list of the artists music. This also...

ajellison
Casual Listener
Plan Premium Country US Device Samsung Galaxy S7 Operating System Android * My Question or Issue Any music saved onto my phone will not refresh the song list after I open...
2019-03-05 6:55:57 AM
458 Views
0 replies
0 likes

458 Views
0 replies
0 likes

Autoplay feature no longer working?

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid My Question or IssueRecently the autoplay feature has stopped working for me. I have tried all the basic troubleshooting steps (disable then re-enable autoplay setting, reboot my device, clea...

hueykablooey
Newbie
Plan Premium Country USA Device Pixel 3 Operating System Android My Question or Issue Recently the autoplay feature has stopped working for me. I have tried all the basic tro...
2019-03-05 2:23:09 AM
282 Views
0 replies
0 likes

282 Views
0 replies
0 likes

Spotify Crashes when trying to access Local File Playlists

PlanPremium DeviceSamsung Galaxy S8Operating System Android 8.0.0 My Question or IssuePreviously I had several playlists of only local file music that I made on desktop, and moving my music to my phone allowed the playlists to work, but I can't seem ...

Das_Terminator
Music Fan
Plan Premium Device Samsung Galaxy S8 Operating System Android 8.0.0 My Question or Issue Previously I had several playlists of only local file music that I made on desktop...
2019-02-25 7:16:12 PM
2019-03-04 8:11:25 PM
Das_Terminator
Music Fan
1055 Views
2 replies
0 likes

1055 Views
2 replies
0 likes

Crossfade en mis playlist

PlanPremiumCountry UruguayDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueEn mis Playlist personales no puedo hacer Crossfade entre canciones , me refiero cuando no dejo la canción completa y la cambio antes de terminar, funci...

Valebarreiro02
Newbie
Plan Premium Country Uruguay Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue En mis Playlist personales no puedo hacer Crossfade entre ...
2019-03-04 6:58:10 PM
398 Views
0 replies
2 likes

398 Views
0 replies
2 likes

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