Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46476 Views
66 replies
25 likes

46476 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879745 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879745 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26837 Views
4 replies
0 likes

26837 Views
4 replies
0 likes

The 30 ad breaks no longer happen on my device.

PlanFreeCountry UsaMy phone is a galaxy j3 primeOperating SystemI think android nugat My Question or Issue For the last month or so, my phone stopped doing the 30 minute ad breaks. Instead it'll pile a good 3 5 minute ads and put me back to my jam fo...

user-removed
Visitor
Plan Free Country Usa My phone is a galaxy j3 prime Operating System I think android nugat My Question or Issue For the last month or so, my phone stopped doing th...
2019-01-09 3:53:43 PM
2019-01-10 5:38:44 AM
bobincali
Casual Listener
361 Views
1 replies
2 likes

361 Views
1 replies
2 likes

Mobile app won't stop crashing

Hi, This started about two weeks ago. Every time I open the app, it crashes within two seconds. It only plays music when I put my phone on airplane mode, then play a downloaded playlist, then quickly minimize the app, and finally taking the phone off...

player13
Newbie
Hi, This started about two weeks ago. Every time I open the app, it crashes within two seconds. It only plays music when I put my phone on airplane mode, then play a downloaded playlist...
2019-01-10 2:52:40 AM
2019-01-10 5:30:22 AM
user-removed
Not applicable
865 Views
2 replies
0 likes

865 Views
2 replies
0 likes

Curated playlists not showing up for some genres.

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue Whenever I browse some genres genre, for some reason, the curated playlists like RapCaviar are not showing up. I tried force stopping and clearing the c...

mad1998
Regular
Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue Whenever I browse some genres genre, for some reason, the ...
2019-01-10 2:35:46 AM
145 Views
0 replies
0 likes

145 Views
0 replies
0 likes

Spotify Playlist Shuffle

PlanPremiumCountry USA - TexasDeviceSamsung Galaxy S7 & PC - Windows 10 Hello, I have been having problems with the Spotify shuffle on playlists that I have created. I have several playlists with two artists, but most of their albums in the playlist....

Myronath
Newbie
Plan Premium Country USA - Texas Device Samsung Galaxy S7 & PC - Windows 10 Hello, I have been having problems with the Spotify shuffle on playlists that I have created. I hav...
2019-01-09 11:20:19 PM
168 Views
0 replies
1 likes

168 Views
0 replies
1 likes

Sort by date added

Since the filtering fields changed from sort by ''recently added" to "by date" I cannot sort my playlist with the songs I've recently added at the top. No matter which way the arrow is pointing when I select sort by date, it will only filter with the...

Beeeble
Regular
Since the filtering fields changed from sort by ''recently added" to "by date" I cannot sort my playlist with the songs I've recently added at the top. No matter which way the arrow is pointing when ...
2019-01-06 5:24:52 PM
2019-01-09 10:30:58 PM
Beeeble
Regular
908 Views
2 replies
0 likes

908 Views
2 replies
0 likes

Spotify Connet battery drain issue

PlanFree/PremiumCountry FinlandDeviceSony Xperia XZ1 Compact Operating SystemAndroid oreo 8.0 My Question or Issue I have Sony Xperia XZ1 Compact and Denon AVR-X-2100W. The problem is that when using spotify connect the battery drain is very high in ...

Vsa_boy
Regular
Plan Free/Premium Country Finland Device Sony Xperia XZ1 Compact Operating System Android oreo 8.0 My Question or Issue I have Sony Xperia XZ1 Compact and Denon AVR...
2018-11-18 4:05:51 PM
2019-01-09 7:27:22 PM
Vsa_boy
Regular
927 Views
2 replies
0 likes

927 Views
2 replies
0 likes

What happened to the SEARCH button on STATIONS section?

It so weird that I can't search for anything in Stations section in Android.. I can only see the stations that I added weeks or months ago.. Anybody with solution?

Cemthe13th
Newbie
It so weird that I can't search for anything in Stations section in Android.. I can only see the stations that I added weeks or months ago.. Anybody with solution?
2019-01-09 7:18:21 PM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

Superuser Contribution unknown devices

I am getting unknown devices connecting to my android phone and adding playlists. I have researched the help forum on the same topic and cannot find a viable solution. Can you please help? My phone is a Galaxy S9 and I am in a premium family plan

PvMan01
Casual Listener
I am getting unknown devices connecting to my android phone and adding playlists. I have researched the help forum on the same topic and cannot find a viable solution. Can you please help? My phone i...
2018-12-30 7:10:03 PM
2019-01-09 5:39:33 PM
PvMan01
Casual Listener
503 Views
4 replies
0 likes
Unknown devices

503 Views
4 replies
0 likes

Superuser Contribution Skipping, web player chrome

My spotify keeps pausing and skipping songs half way through a song. Whether it be in the playlist or just go to a completely different genre that isnt my playlist. Additionally, my phone keeps saying that we are connected to Web Player (Chrome) but ...

becballl
Newbie
My spotify keeps pausing and skipping songs half way through a song. Whether it be in the playlist or just go to a completely different genre that isnt my playlist. Additionally, my phone keeps sayin...
2019-01-08 3:43:51 AM
2019-01-09 1:32:05 PM
Guido
Spotify Legend
554 Views
1 replies
0 likes

554 Views
1 replies
0 likes

Superuser Contribution FULL SCREEN ALBUM ARTWORK ON PLAYBACK

PlanFree/PremiumCountry IndonesiaDeviceSamsung Galaxy A7 My Question or Issue How to change my spotify playback (the yellow one) into the original one with square-shaped album (the green one) . All of my friend still on the original look, but IT'S AL...

user-removed
Visitor
Plan Free/Premium Country Indonesia Device Samsung Galaxy A7 My Question or Issue How to change my spotify playback (the yellow one) into the original one with square-shape...
2019-01-05 7:26:37 PM
2019-01-09 1:15:23 PM
Guido
Spotify Legend
3742 Views
1 replies
0 likes

3742 Views
1 replies
0 likes

Spotify freezes when I change the audio playback device

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 7 My Question or IssueSpotify freezes when I change the audio playback device, e.g. when I start using headphones. I then have to kill several spotify processes via task manager until i can sta...

Dune123
Newbie
Plan Premium Country Germany Device PC Operating System Windows 7 My Question or Issue Spotify freezes when I change the audio playback device, e.g. when I start using headphones. I ...
2018-12-17 6:31:27 PM
2019-01-09 11:30:22 AM
tiramisu77
Newbie
512 Views
2 replies
9 likes

512 Views
2 replies
9 likes

Can't get back on line

My Question or Issue Hi, My spotify is offline and I can't get back online. If I go to my settings I don't have the offline mode or equaliser options in my PLAYBACK section. I logged out and tried to log back in but it says I am offline. I did see a ...

KellyR
Newbie
My Question or Issue Hi, My spotify is offline and I can't get back online. If I go to my settings I don't have the offline mode or equaliser options in my PLAYBACK section. I logged o...
2019-01-09 10:11:55 AM
289 Views
0 replies
1 likes

289 Views
0 replies
1 likes

The app crashes whenever i use search?

Whenever I try to search for something through the app it crashes?

Gabby0598
Newbie
Whenever I try to search for something through the app it crashes?
2019-01-09 9:00:26 AM
324 Views
0 replies
0 likes
Crash Android
tablet

324 Views
0 replies
0 likes

Why Spotify sucks in 2019 (on Android)

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore my view is obviously narrow. Please let me know wh...

ArcticMe
Music Fan
I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore...
2019-01-09 8:28:26 AM
2248 Views
0 replies
24 likes

2248 Views
0 replies
24 likes

Local files unplayable

PlanPremiumCountry United statesDeviceGalaxy j3 emergeOperating System My Question or Issue I added about 15 local files to a playlist. I took the playlist and saved all the songs, then deleted it. I am currently just shuffling my saved sings since t...

Partypoison_
Newbie
Plan Premium Country United states Device Galaxy j3 emerge Operating System My Question or Issue I added about 15 local files to a playlist. I took the playlist an...
2019-01-09 4:40:41 AM
150 Views
0 replies
0 likes

150 Views
0 replies
0 likes

Songs are unavailable in mobile app, yet available in iPad app.

PlanPremiumCountryUKDeviceSamsung Galaxy S9Operating SystemAndroid 8.0.0 Oreo My Question or IssueI recently rediscovered an old playlist of songs I loved, created by me in 2012. However, when trying to listen to it on my phone, well over half the so...

adamdav
Newbie
Plan Premium Country UK Device Samsung Galaxy S9 Operating System Android 8.0.0 Oreo My Question or Issue I recently rediscovered an old playlist of songs I loved, created by me in 2...
2019-01-09 2:03:54 AM
172 Views
0 replies
0 likes

172 Views
0 replies
0 likes

Bluetooth VW infotainment, No tracklist available

PlanPremiumCountryUK DeviceSamsung s7 edgeOperating SystemAndroid 8.0 My Question or Issue I am not sure if this is a spotify issue or an issue with my car infotainment system. I've recently bought a 2018 model volkswagen scirocco with a discovery pr...

jimboharrison
Newbie
Plan Premium Country UK Device Samsung s7 edge Operating System Android 8.0 My Question or Issue I am not sure if this is a spotify issue or an issue with my car ...
2019-01-08 11:23:54 PM
2381 Views
0 replies
2 likes
bluetooth
Car
VW

2381 Views
0 replies
2 likes

[Android Auto] Offline music account premium

PlanPremiumCountry ItalyDeviceLG G4Operating SystemAndroid 6.0 My Question or IssueHello,Last week I've updated both Android Auto and Spotify and suddenly I cannot listen anymore my offline music even if it is downloded. I've already tried to re-down...

premiumprofile
Casual Listener
Plan Premium Country Italy Device LG G4 Operating System Android 6.0 My Question or Issue Hello, Last week I've updated both Android Auto and Spotify and suddenly I cannot lis...
2018-12-11 2:26:25 PM
2019-01-08 10:39:54 PM
premiumprofile
Casual Listener
508 Views
3 replies
0 likes

508 Views
3 replies
0 likes

Can't play playlist with hidden songs

PlanFreeCountry CHDeviceHuawei P20 ProOperating SystemAndroid Oreo My Question or IssueWhen I shuffle play a playlist with hidden songs it reads "This song is not available" and no song is being played. The reason why I hide the songs is that otherwe...

miscsurf
Newbie
Plan Free Country CH Device Huawei P20 Pro Operating System Android Oreo My Question or Issue When I shuffle play a playlist with hidden songs it reads "This song is not a...
2019-01-08 9:48:08 PM
710 Views
0 replies
0 likes

710 Views
0 replies
0 likes

Music pauses randomly on certain music (linked with drumbeat?)

PlanPremiumCountryEstoniaDeviceHuawei TIT-L01Operating SystemAndroid 5.1 My Question or IssueI recently bought new speakers and now, when using Spotify on my phone with these speakers, some music pauses randomly. There is no issue when using my old s...

Eitental
Casual Listener
Plan Premium Country Estonia Device Huawei TIT-L01 Operating System Android 5.1 My Question or Issue I recently bought new speakers and now, when using Spotify on my phone with...
2019-01-08 3:06:16 PM
2019-01-08 8:17:44 PM
Eitental
Casual Listener
338 Views
2 replies
0 likes

338 Views
2 replies
0 likes

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