Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
61868 Views
68 replies
26 likes

61868 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28501 Views
5 replies
0 likes

28501 Views
5 replies
0 likes

Grayed out songs i didn't download on my library

PlanPremiumCountry Brazil My Question or Issue So, I have this problem where, specifically when I play my library's music on random, a LOT of songs I did not save (and did not even know about) are shown to me, and grayed out to boot. It seems they ar...

Reylla
Casual Listener
Plan Premium Country Brazil My Question or Issue So, I have this problem where, specifically when I play my library's music on random, a LOT of songs I did not save (an...
2019-01-13 6:52:12 PM
2019-01-21 1:54:21 AM
Reylla
Casual Listener
524 Views
2 replies
0 likes

524 Views
2 replies
0 likes

Options button too close to scroll

Premium.AndroidAn intermittent yet annoying issue. The little three dot button/menu next to songs is really close to the slider bar for quick movement along playlists. At the moment every time I try to use the button, I end up accidentally somewhere ...

spaceburglar
Music Fan
Premium. Android An intermittent yet annoying issue. The little three dot button/menu next to songs is really close to the slider bar for quick movement along playlists. At the moment every time I ...
2019-01-20 9:09:59 AM
2019-01-20 11:38:59 PM
spaceburglar
Music Fan
279 Views
2 replies
0 likes

279 Views
2 replies
0 likes

Alexa doesnt play spotify

I connected my premium spotify account with alexa, but alexa refuses to play spotify. She keeps saying i need to connect my spotifiy account with alexa app. I already tried reinstalling everything, nothing helps.. PremiumCountry Switzerland DeviceGal...

eliane_zuerrer
Newbie
I connected my premium spotify account with alexa, but alexa refuses to play spotify. She keeps saying i need to connect my spotifiy account with alexa app. I already tried reinstalling everything, n...
2019-01-11 2:00:00 PM
2019-01-20 10:45:44 PM
DamienRais
Newbie
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

Autoplay for Bluetooth No Longer Works

PlanPremiumCountry USDeviceSamsung S6 Operating SystemAndroid 7.0 My Question or IssueAs of December, Spotify worked correctly: I would get in the car, and Spotify would automatically play where I left off once Bluetooth was connected. I have since f...

svenson14
Casual Listener
Plan Premium Country US Device Samsung S6 Operating System Android 7.0 My Question or Issue As of December, Spotify worked correctly: I would get in the car, and Spotify ...
2019-01-20 7:17:39 PM
342 Views
0 replies
0 likes

342 Views
0 replies
0 likes

Renaming entries in the user's library

Plan Premium My Question or Issue When one adds an album to the local library, that entry may be listed under the name of the album, the given name/surname of the composer, the given name/surname of the performer, etc. Thus, even though the library e...

Unitary
Casual Listener
Plan Premium My Question or Issue When one adds an album to the local library, that entry may be listed under the name of the album, the given name/surname of the composer, the given ...
2019-01-20 6:47:39 PM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Play artist radio using Google assistant

I'm using Spotify family premium in a Google speaker. When I ask for an artist radio, or 'music like [artist name]' Spotify will play the artist radio mix or the 'This is [artist name]' playlist. This results in only songs by the artist. Is it possib...

nixxy18
Newbie
I'm using Spotify family premium in a Google speaker. When I ask for an artist radio, or 'music like [artist name]' Spotify will play the artist radio mix or the 'This is [artist name]' playlist. Thi...
2019-01-20 6:01:13 PM
498 Views
0 replies
4 likes

498 Views
0 replies
4 likes

Artist text bugged

PlanPremiumCountry DeviceOnePlus 6 OxygenOS 9.0.3 Operating SystemOxygenOS 9.0.3 My Question or Issue Since my Spotify app updated to 8.4.89.515, I have noticed that a lot of the text when looking at an artist's page appears to be written over eachot...

chiller15
Casual Listener
Plan Premium Country Device OnePlus 6 OxygenOS 9.0.3 Operating System OxygenOS 9.0.3 My Question or Issue Since my Spotify app updated to 8.4.89.515, I have noti...
2019-01-20 4:50:49 PM
2019-01-20 5:14:45 PM
Brunelicia
Community Legend
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Android Auto Unable to Browse albums on Spotify

PlanPremiumCountry USDeviceSamsung Galaxy Note 9Operating SystemAndroid OreoMy Question or IssueAndroid auto is unable to browse albums on spotify. This issue has been going along for quite a while. There were several updates which did not address th...

denziiey
Casual Listener
Plan Premium Country US Device Samsung Galaxy Note 9 Operating System Android Oreo My Question or Issue Android auto is unable to browse albums on spotify. This issue has been going al...
2019-01-20 4:31:28 PM
403 Views
0 replies
3 likes

403 Views
0 replies
3 likes

Home page keeps showing the same song

For the last couple months the same "more like this song" has been on my home screen despite me not having listened to the song or the band more than maybe a single day way back. I'm wondering if there's a way to refresh the page or block the artist ...

BorealSunrise
Casual Listener
For the last couple months the same "more like this song" has been on my home screen despite me not having listened to the song or the band more than maybe a single day way back. I'm wondering if the...
2019-01-14 1:12:30 AM
2019-01-20 10:24:57 AM
BorealSunrise
Casual Listener
269 Views
2 replies
0 likes

269 Views
2 replies
0 likes

Pop-up menu not loading on spotty connection

PlanPremiumCountryAustralia Device(Samsung Galaxy Note 4)Operating System(Android (Touchwiz) 6.0.1)My Question or IssueHow come the pop-up menu has to load every time there's an internet connection? Why is it quicker for me to turn my internet off so...

OMGaVikinh
Casual Listener
Plan Premium Country Australia Device (Samsung Galaxy Note 4) Operating System (Android (Touchwiz) 6.0.1) My Question or Issue How come the pop-up menu has to load every time there's a...
2019-01-20 7:31:54 AM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Offline mode on. Get thrown out. Can’t log back in. Try workaround. Lose all downloads.

@Community Managers This issue has been raised before, but it seems the threads aren’t monitored as nothing was ever done about it. See, it was marked as solved here https://community.spotify.com/t5/Accounts/can-t-log-in-because-it-says-i-m-offline/t...

TheAceOfSpades
Casual Listener
@Community Managers This issue has been raised before, but it seems the threads aren’t monitored as nothing was ever done about it. See, it was marked as solved here https://community....
2019-01-19 6:14:07 PM
2019-01-20 2:46:05 AM
tcorbin594
Casual Listener
482 Views
1 replies
0 likes

482 Views
1 replies
0 likes

Browse playlist when video is playing

How can I browse my playlist (queue) when a video is playing? When a video is playing, I have a "share" icon in the top right corner (where the three dots usually are) and cannot see the play queue icon anywhere. I have tried disabling videos to get ...

usernameinvalid
Casual Listener
How can I browse my playlist (queue) when a video is playing? When a video is playing, I have a "share" icon in the top right corner (where the three dots usually are) and cannot see the play queue i...
2019-01-19 9:46:07 PM
320 Views
0 replies
0 likes

320 Views
0 replies
0 likes

[Mobile] Remove the Shuffle / Play Button

Country FranceDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue https://community.spotify.com/t5/Android/daily-mixes-showing-up-with-only-shuffle-play/td-p/4652319 Please help us !!

ines2001
Casual Listener
Country France Device Samsung Galaxy S7 Operating System Android My Question or Issue https://community.spotify.com/t5/Android/daily-mixes-showing-up-with-only-shuffl...
2019-01-19 8:50:49 PM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Discord/Spotify Activity

PlanPremiumCountry New ZealandDevice(Samsung Galaxy 8+)Operating System(Android) My Question or Issue I cant seem to get my activity to show up on discord while playing music on my phone. It shows whats playing only when I have discord opened on my c...

MeihanaBee
Newbie
Plan Premium Country New Zealand Device (Samsung Galaxy 8+) Operating System (Android) My Question or Issue I cant seem to get my activity to show up on discord while pla...
2019-01-19 3:30:00 PM
508 Views
0 replies
0 likes

508 Views
0 replies
0 likes

Spotify plays music after call ( Galaxy Watch )

PlanFamilyCountry BelgiumDeviceGalaxy watchOperating SystemTizen 4.0.0.1VersionR800XXU1BRK3 My Question or IssueWhenever I use spotify on my watch and close the app completely it still plays my music after a call! So this happens when the app is comp...

ZypoSyna
Newbie
Plan Family Country Belgium Device Galaxy watch Operating System Tizen 4.0.0.1 Version R800XXU1BRK3 My Question or Issue Whenever I use spotify on my watch and close the app ...
2019-01-19 3:24:58 PM
368 Views
0 replies
2 likes

368 Views
0 replies
2 likes

App closing down when creating Libary

PlanPremiumCountry EnglandDeviceSamsung Galaxy 9 My Question or IssueI've used Spotify before and overall I loved it but now I've come back and decided to have a new account so now I'm saving albums to my library. But every time I hold down on and al...

ScottIRL
Casual Listener
Plan Premium Country England Device Samsung Galaxy 9 My Question or Issue I've used Spotify before and overall I loved it but now I've come back and decided to have a new account...
2019-01-19 3:23:10 PM
220 Views
0 replies
0 likes

220 Views
0 replies
0 likes

I have to open the spotify app to start music after just pausing mid-song.

I have a Moto C Plus running Android 7.0. Ive also got premium.And as I mentioned if i pause a song when Im on say snapchat or if Im in the lock-screen or just anywhere where Im not in the app itself if i then pause the song it'll act like I turned o...

Linusburen
Newbie
I have a Moto C Plus running Android 7.0. Ive also got premium. And as I mentioned if i pause a song when Im on say snapchat or if Im in the lock-screen or just anywhere where Im not in the app itse...
2019-01-19 12:24:56 PM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

Seeing discography

None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanPremiumCountry Brazil Device(Samsung Galaxy 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Anyo...

sejq-mhq_otqc
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Brazil Device (Samsung Galaxy 7) O...
2019-01-18 1:27:15 PM
2019-01-19 12:15:59 PM
PGe-Spot
Casual Listener
602 Views
2 replies
2 likes

602 Views
2 replies
2 likes

No App for Nexus 6P Android 8.1.0. Can't write in message body.

PlanPremiumCountryGermany DeviceNexus 6POperating SystemAndroid 8.1.0

lonelyelk
Newbie
Plan Premium Country Germany Device Nexus 6P Operating System Android 8.1.0
2019-01-19 11:37:40 AM
319 Views
0 replies
0 likes
Android 8.1
Nexus 6p

319 Views
0 replies
0 likes

Android TV app play button remote not working to resume

I Use on my shield android tv the spotify app, but since a few weeks with the last update i cannot use the play button on my remote to resumé playing the last playlist. This has always worked and was a Nice feature. And if i am playing music on my So...

_TheMystery_
Newbie
I Use on my shield android tv the spotify app, but since a few weeks with the last update i cannot use the play button on my remote to resumé playing the last playlist. This has always worked ...
2019-01-19 11:36:33 AM
451 Views
0 replies
0 likes

451 Views
0 replies
0 likes

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